Not once, but twice in two months does Early Bird Pluming come to my rescue!…read more I'm the property manager of a 14-unit apartment complex, in which 11 units get their water heated through a central system. The system was two giant water heater tanks that held 120 gallons of water each and weighted about 1,500+ pound filled. In early May, one of the tanks broke down and instead of storing water, was gushing water out of the tank nearly flooding the riser room where they are housed. The other tank just stopped working due to an faulty ignition error where the pilot would just not ignite the gas. I was able by sheer guess work to shut down the water and I called multiple plumbers, but none were available, seemed competent or even wanted the business. So I contacted the support number for the water tanks and they referred me to several nearby plumbing companies in Sacramento that were verified vendors. The one I picked was EMC Plumbing which is now called Early Bird Plumbing. The reason I picked them was because they had the best reviews out of the bunch. They sent a tech named Cody who was very personable and listened intently on what the issue was. After evaluating the situation and looking at the options Cody and his company provided, the best decision was to go with a tankless system. The one we decided to go with the Korean Navien brand as that's considered the best in the world. After the permitting was complete with the Sacramento city in one day, they got to work. And from the pictures attached to this review, you can just see the quality of the work and all the refitting of the pipes and fixtures that is not only functionally great but also looks great too! All this was done a within four days, which considering they retrofitted a whole new system that feeds hot water to 11 apartment units, is quite astonishing! Then just recently like yesterday as I'm writing this, one of my units had a ceiling leak and of course the plumber I contact was Early Bird and not surprisingly, all their staff was busy fixing a gas leak as good companies are always busy, but the owner Mike came out to personally help me. We found that as this apartment complex was built 10 years ago, it seemed as when they were building out the internal fixtures, one of the crew as they were screwing in a towel holder into the wall and ended up screwing into the hot water pipe too that eventually caused the leak! Fortunately, Mike was able to find this leak and got to work to fix it and it was done that day. It's rare to get one good experience with a vendor, but even more when it's twice in two months and this indicates that they are one of the best plumbing companies in the Sacramento area. I highly recommend them and with how hard it is to find an honest and competent pluming vendor, they should be your go to as well!

Superb experience. We decided we needed to finally get a new water heater, and I knew we would only…read moretrust EMC Plumbing. The evaluation to come and give an estimate was the same day, and before the plumber left, we had all the estimates for variations of work that could be done, all sent to my phone. The estimates also included a cost-savings membership we purchased, that you can pay monthly or annually to get discounts and priority scheduling on services, and it includes water heater maintenance/flush every 6 months and a whole house plumbing inspection. They are completely paperless, which I appreciate--the software they use for accepting estimates and was very sleek. Once we picked the work we wanted done, they were able to come out the next day. Eric was professional and worked promptly. When he was finished, he showed me all the work he did-- we also had our watermain valve repaired and did a great job cleaning and sweeping up afterwards. The office sent an unexpected gift for our business that I thought was a classy touch! That night we enjoyed our new water heater that was long overdue for a replacement! If you need any plumbing services don't hesitate and call EMC Plumbing today!

I have worked with Sac Val Plumbing for 14 years, and I am a Property Manager in the…read moreGreenhaven/Pocket area. In my 30+ years as a Property Manager, Sac Val Plumbing is by far the best plumbing company I have ever worked with. We recently completed a large project with Tim and his helper, Ethan, and I could not be more impressed. I am honestly shocked when I read some of the negative reviews because that has never been my experience with this company. We had a resident concern where hot water was not reaching her apartment as quickly as others. Tim was extremely professional, knowledgeable, and communicative. He explained exactly what was happening, what the next steps were, and why each step was necessary. Every question I had was answered politely and thoroughly. At the end of each workday, the job site was left spotless--cleaned as if no work had been done at all. The only indication that work was in progress were the safety cones and tape. Everything was washed down, including the surrounding area and even the plants. The job was 100% successful. On the final day, they repaired the sidewalk so well that you would never know it had been disturbed. Their attention to detail and respect for the property truly stood out. In all my years working with Sac Val Plumbing, I have never once heard inappropriate language from any of their staff. Pam, who is now retired, was absolutely wonderful and always took the best care of us. The owners genuinely care about their customers, and if something is not to your satisfaction, they make it right--politely and promptly. I trust Sac Val Plumbing completely and will continue working with them until I retire. I highly recommend this company without hesitation.

I work for an apartment complex and use them exclusively, timely responses and communicative…read moreactions! Damian is a reoccurring tech that stands out, thank you for all you guys do!

Excellent service ! I had a leak in one of the copper pipes in the hot water recirculating system …read more The leak was identified and the parts needed to correct the issue was installed and tested. I had a chance to examine the corroded/ eroded part. All other components in the recirculating system were discussed and examined . As a customer I was greatly satisfied with the answers. Very knowledgeable and high quality workmanship! I highly recommend Larry and Mario! Thanks Guys, you are a truly dedicated team to customer service and satisfaction! As a retired service technician I truly recognize this !

We had an issue with the bathtub, and had a few people look at it. Lances Plumbing (Larry) was the…read moreplumber who finally figured out what the issue was and fixed it.

Excellent service. I called and they responded right away! Me. Brown came out and did a thorough…read moreinspection first before work. I felt Mr. Brown really took the time out to understand what the problem was before rushing and was genuine about it. He arrived promptly which is something you don't hear of anymore. I had a huge back up with my toilet. He found the problem, explained it to me and got my line back up and running! It was so needed with children. He even went as far as communicating with my landlord for potential future problems that could happen with the way my toilet was installed. My landlord was appreciative of that. All around great service and I would highly recommend their services!

Will came out within a day of our request and was very friendly and knowledgeable. He had to return…read moreto finish after picking up parts and he always communicated with us about when he was coming and what he was doing for our repair. We will definitely be calling him again.

Kevin has done several projects plumbing projects for us here in Sacramento. He's always prompt,…read moreresponsive and fair. He fixes the issue quickly and charges less than competitors for better work. We'll definitely hire him again for more projects as they come up.

Excellent service. Shows up on time and explains his diagnosis of the problem. Would highly…read morerecommend. Good price and stands behind his work.

These guys are kind, fast, and do good work with flexible hours. Also, really well priced! What…read moremore could you possibly want! I will be using them again for another project soon

Something I appreciate about a business is time efficiency. I contacted Rapid Plumbing and got…read moreimmediate service from Oscar. He was very knowledgeable and kept great communication from beginning to end. They got me up and running within 24hrs while being fair and honest. I will referring them to friends and family with confidence.

My appointment was for tomorrow; last week, Tuesday, Alvin called and stopped by to check the issue…read moreso he can be prepared when he arrives for my appointment next week. Long story longer, he took one look and asked if I wanted him to fix it right now. (Seriously Unbelievable) He was just going to go home and tinker on his car, but offered to do my repair instead. He told me upfront how much it was going to cost and offered a discount - I politely told him I don't want a discount, he needs to make a living, and I am so grateful he is fixing the issue over a week early. OUTSTANDING Service & Personality

To get our house insured, we were told we needed to have a WiFi whole-house water shutoff valve…read moreinstalled. I called several places trying to get a rough bid, and Serieux Plumbing was the only Plumber to give me a rough quote of their labor and the part. Every other shop it felt like they wanted to see what neighborhood I lived in before deciding their price. Needless to say, I went with Serieux. Alvin, was our guy. He was super competent, patient, and explained (without over-explaining) what the process entailed and gave several options for acquiring the needed hardware at different price points. As we were walking the yard to find the water main (house is over 100 years old), we ran into my neighbor who actually was recommended to use Alvin/Serieux from a completely different source, and had already booked him later in the week! So obviously he has a rep for doing great work! Long story longer... the install went great. The final quote came in a little under his original rough bid. And the install quality was top notch. Can't recommend this company enough.

Had shower valve replaced in master bathroom. Jeremy was fast friendly and professional. Service…read moredone came out better than expected

Jeremy was very professional, exceptionally honest and even came prepared with dog treats for my…read moretwo cane corosos. He was able to accommodate coming out on a weekend and took care of the washer overflowing within an hour! I will use this company for any future issues. Highly recommend!