I love this Postal Annex Location! I checked in recently to make copies of important Documents and…read moremail them while getting another copy of a House Key as well for my Roommate. The Service was wonderful and the Team Members are very patient in helping me organize my documents and offering a fun selection of animated keys to help us locate our House Keys easily with a Special and uplifting design! I definitely recommend Postal Annex for your next Key Cloning Adventure and to take care of any important copying and printing Services!

This place has served me well every time I've been here to drop off packages…read more I just wanted to share that this place accepts FedEx packages! Well, I had a prepaid labeled package and they accepted it. They told me that the earliest fedex picks up is 4:30. Another one comes at 5pm. One is ground shipping and the other is another type, overnight maybe. So glad they accept it because UPS was kind of rude about me inquiring about it and usps didn't accept it. These folks were super nice over the phone. I know these jobs aren't fun and people can be impatient and rude and it could easily ruin your day but I'm just saying these people are still nice over the phone. I appreciated it. And many FedEx locations are kind of far from here so thank you for accepting FedEx packages!

Oh man! I was meant to have left this review a long time ago but I put it in my notes to make sure…read morethat I leave this review. I called the store and asked if they do live scans and I was told yes. So my 9 students and myself went into the store for each of my students to get live scanned. At first I hit a brick wall when I was told they do not take credit cards for live scans but cash only as they had some problems in the past with charge backs. I plead my case, (BY NOT BEING A DICK) and asked if there was anything they could do. I was dealing with Karina, wait, Christina! THAT'S RIGHT lol. So Christina called the owner and asked if they would be willing to make an exception for me and thankfully the owners were willing to do so! Not only was I able to get all of my students live scanned but I printed all my necessary documents, brought in my laptop, hooked up my charger into their wall, connected to my mobile hotspot and submitted each of my students online applications while they were all being live scanned. The staff were AWESOME! Didn't question anything I was doing and just kept it moving while I did the same. Thank you very much to the owners of this store and thank you very very much Adrian, Chistine, Karina or Christina, or whatever flavor you wana be! You guys got stuff done! I cannot appreciate it enough! Thank again! Best Regards & Semper Fi !

Some of the worst customer service by the girls that work here. At least today. I won't be coming…read moreback here again. Just not very good attitude or helpfulness. Not friendly or willing to help.

I very much appreciate this UPS store, and feel that it's one of the better ones in the area!…read more We've been here primarily to 1) ship out UPS packages that we already had a label for, or 2) Amazon returns. Both have been pretty quick for us to complete, since they just need to scan and print out the receipt. For Amazon returns, they now have a kiosk area where you scan your return, package it yourself, slap a label on it, and then deposit it into the out box. Staff has been great, no issues!

UPS is a better option for us as far as pricing goes. USPS prices are absurd. We love the friendly…read moresmiles and the owners are always so kind. I've used them for Amazon returns, mailing packages to our college kid, and printing needs. My only NEGATIVE is that I once used their service to drop off a small USPS package (they have a drop box that's picked up daily). This package was a $40 baseball card my husband sold. Needless to say, the card never made it out of that UPS store. So, either a UPS employee took it or USPS stole it during pickup. We have not dropped off a card there since. All other services are good.

I checked in recently to get some important printing done for my Special Holiday Secret Santa Gift…read moreand Christine was such a helpful Patrona Elf! We wrestled with some Red Light Hiccups but figured out how to get through it together and Christine helped fill the waiting time with lots of usefully nourishing high value Conversations and Comedy Special recommendations to assist me with my Boomer Sitting Frustration Blues haha! Thank you Christine for being my Printing Assist Elf this year and giving me interesting ideas on how to Mom sit through collaborative play together! I recommend this store to get all your UPS needs met, Christine is such a terrific Captain with muy impressive multi tasking Ninja skills and keeps the store very clean and well organized to keep the Santa Workshop operating quickly and efficiently!

Really bad experience here. I tried to be understanding as to why Rachel was being so rude. I get…read morethere is policies in place, but that shouldn't disregard kindness or compassion. Rachel was off to the side while about 4-5 of us waiting in line. She was busy boxing up what seemed to be orders. When the gentleman was doing back to back notaries, she hoped on the register to finally assist him. She didn't apologize for the wait or show any basic customer service skills at all towards anyone she rang through the register. I don't mind the wait but people were leaving behind me and others showing frustration its customary to at least thank guests for being patient or even acknowledge their presence. I finally get up to the front of the line and she says, "you can come over here" very displeased to be there or working. Then immediately follows that by telling me she will charge me due to the box not being taped. Again I understand policy, and every other UPS I have visted never gave me a hard time over less than 14 inches of tape. But it was the extreme lack of compassion and the rudeness that was so frustrating. I explained to her, okay I'll go back to my workplace I was working nearby and seal it up. Less than 12 minutes I return and she has me standing in line again. She was observing the line and telling customers they didn't have to wait for notary in the line so she could have observed my box not sealed and said something ahead of time as she felt confident to pull notary vists out of the line. She carelessly continued to say, "that's fine, that's fine!" I simply just wanted to share it was a bit frustrating waiting twice in line, and share my side of things, then dealing with someone completely rude, and how no other UPS has given me a hard time. I would have taken care of the customer or Again re-enforced the policy with compassion. The reviews I am reading about this location are exactly what my experience was:( I would recommend another location if you can or hope they can retrain her, or take some type of action. You never know what people are going through and the economy is tough rn, kindness goes a long way. I hope things get better for her if she was having a bad day, but you just can't take it out on people like that. I gave two stars even though she was very rude, truly unkind, and insanely strict, because I own the fact that the policy says to seal the box when you click on instructions, and that was a miss on my part, just never knew prior to visiting this store, and that the gentleman working did a great job with customers. Even returning customers in line were excited to see him, and knew his name, (think it was Nicholas) so shoutout to him for the customer empressions he made, and maintaining the long line. Also, called in to speak to customer service about the interaction and they were so polite and apologetic and I really appreciated that. I followed up with a positive survey for them. Will also buy a spare tape roll to keep in my trunk as now I am educated on the policy.

The guy who works here is amazing…read more Great customer service. We'd go back just for the customer service itself! Highly recommend this place

5 stars isn't enough. They deserve 10. I had to get urgent legal mail certified for my friend…read morethat's out of state within 4 minutes til closing time. (Yep, I unfortunately was that person today.) I was faced with patience, grace, and kindness from the same wonderful man who answered the phone at 6:50 pm. I told him I was coming from Staples, my ETA was 656, and I know they close at 7 and I'm so sorry. He was calm and assured me that I can come anyway. He waited for me. I was frantic and squirrelly af making sure I had everything my friend needed and if it was done correctly. Thank you for staying open an extra 5 minutes for me. I will definitely tell anyone and everyone to come here for mail or to get things notarized!! Reasonably priced. Thank you for being kind while the world is not so much right now. A million stars out of a millions stars would recommend. Again, thank you for everything and all your help! Sir, idk if you own the place, if you're a manager, or an employee, but you deserve all the praise, accolades, and the biggest raise you can get (max annual payout). :) May you, your family, your location, and business thrive and be blessed immeasurably.

I should've read the reviews before entering this small shop and maybe we wouldn't have been…read moreaccused of stealing! I walked in with my very pregnant self and my 3 boys under the age of ten. We had just done some Father's Day shopping at Boot Barn. I was told they would have Father's Day cards. Walked in and immediately was STARED down by the white old lady at shop. I get it. They have nice things and little kids aren't the safest. But not a freaking word from her. I asked if they had cards and she said, "where the kids are standing!" She was so annoyed by our presence. I didn't want to buy anything from her but my boys wanted to get their dad a crochet football and a card. Fine. We walked up to pay and my son noticed some little coins with crosses on them. He showed them to me and I said they were nice and he put them back. I paid in cash and said I didn't need a bag. She looked over the counter to make sure I put them in I know she wanted to make sure I didn't steal anything!!! She then proceeded to tell my 7 year old that the "tokens" weren't free. I was so confused...what was she talking about?!! She had my son open his hand. It was the CHANGE from the cash I had given her. Her face dropped and the, "so sorry's" started to come out. I didn't say a word. She needs some serious Jesus in her life. I nodded in disbelief. I'm too pregnant to fight with such a disgusting human. My boys were shocked she would think those things. Learning lesson for them about rude people and taking the high road. Shop will unfortunately not last with that terrible customer service.

The customer service is non existent in this shop. The lady and girl that were running the shop…read moreyesterday were aggressive and only to gleeful to tell me my receipt was out of date (you have 30 days to exchange). I told them that I can't use the mugs as mugs, because they are made of resin which poisons humans. The girl joyfully told me, "too bad, we won't exchange them". Then the older lady told me she would speak with the owner; and the owner would call me in the morning if she could help me. I have not received a callback and that says it all. I will not shop here again. They don't stand behind what they sell. I didn't buy these mugs for decoration, I bought them to drink hot beverages out of.

Friendly service for all postal needs, open late and convenient. Was able to drop off Christmas…read morecards after 3pm on Christmas Eve!!! Super win!

Fantastic service! Great quality at a great value. Fast, efficient, and hassle-free--A go-to for…read moreall shipping and mailing needs. Highly recommend!

New owners finally! When I was last here over 3 years ago, it was horrible. Due to a new sign…read moreoutside and advertising, I tried it again. Wow what a difference! Very friendly & attractive gentleman running the new place. Almost all of the trinkets that didn't apply to shipping are gone. Total new and beautiful interior. Open and inviting. Excellent customer service! They always give you several shipping options depending on what you need. This is my go-to shipping center.

So I dropped off a package 2/26 that I use for Depop. Too avoid packed lines at USPS. I wrote a…read moreGoogle review as well but have not heard a thing from Postal Annex. When I dropped off my package I was not given a receipt as proof even though I requested it. Turns out they never sent it. They didn't even look or call me to apologize. So they either stole it or it's lost in building. It never left that property. I did a claim at USPS. WHere is my package? Not even an apology or did they even look. Do not use this facility. Yes the older gentleman is nice but I do not recommend this place. Liars.

I want to give a huge shoutout to Alyssia at The UPS Store for her outstanding service! We came in…read moreto get some documents notarized and, despite the store being extremely busy with customers picking up packages and the added challenge of kids being loud and grabbing things from the shelves, Alyssia handled everything with absolute grace. She was the only employee working at the time (since a coworker had called in), yet she managed to juggle everyone's needs without ever appearing flustered or stressed. She kept calm under pressure, multitasked beautifully, and still gave us her full attention to make sure our notary needs were taken care of correctly. Alyssia's professionalism, patience, and ability to keep things running smoothly in such a hectic environment are truly impressive. She definitely deserves recognition -- and a raise!

I don't know if it's this store or Amazon but something needs to be changed. I come here to drop…read moreoff my Amazon package and Amazon tells me I just need to bring the return in the package it came in and UPS will print my label and mail it. Wrong almost every single time. I come into UPS with my Amazon QR code and return (that is in its original box) and the UPS employees tell me I need a box or I need a bag for it. That's not what Amazon is telling me. The UPS employees just stare at me if I can magically make a box appear. I get if it is Amazons miscommunication, but try to help me out and not charge an arm and a leg for a box. Half of your business (I'm sure) is people returning Amazon packages. Try to be a bit more understanding if people interpret the instructions a certain way. Also be aware of people returning multiple returns in one box. Ivy had me take my box apart to do two separate returns under the same QR code. Once I told her that, she said "oh, you can keep them in the same box". I know I can! That's what Amazon said to do! Maybe ask a question before you just start scanning or throwing the scanner around. I thought she was going to charge me to tape the box up, because that's what it seemed like in the moment. Anyway, I always try to pick Staples now to return since they are much nicer and easier to return packages with. But once in awhile I have to come here and I am always ready to be turned away because something is always wrong.

Back in 2017 I leased a suite with Pine Executive Suites. From start to finish I was impressed by…read morethe level of professionalism kept, while still having a warm environment for us tenants and incoming clients. I was practicing as a Life Coach out of my suite and always felt proud and confident by the greeting and environment my clients received by the receptionist and nicely done waiting area. The kitchen is very nicely done, the conference room is beautiful and the overall decor and ambience is very well done. Modern and warm. I genuinely LOVED being there! I ended up closing my practice and moving, but recently were searching for a space again and immediately tried to get in with Pine Executive Suites but unfortunately they did not have an open suite during the time frame I needed. I would have LOVED to have done a virtual with them but my business did require an office. I HIGHLY HIGHLY recommend looking into virtual suites here or open suites. It is bar none the nicest suites in all of Chino Hills and Chino.

I've had my office with Pine Executive office for over two years. The inside building is well…read moredecorated and clean. It also has plenty of parking spaces. The staff is attentive and friendly always willing to help. Jazmine has been extremely helpful and she is the best on-site manager I have ever dealt with. Highly recommended.