I have multiple Amazon returns, but she has waited for me to find the matched dropping QR code from my phone. It was quite a long time but waited with a smile! Thank you!! read more

The UPS Store - Shipping Centers Near Me - Sun Valley, California

Does this place hire bunch of imbeciles? I've been here twice and twice their system randomly goes down around 6:30, so they can't scan QR CODES FROM AMAZON. All of a sudden when it comes to closing time their system stops scanning wow. When asked why they can't scan or why all of a sudden they can't scan QR code their response was "because were almost closing our system doesn't scan QR it's down". This store was my store to coke ship stuff not anymore I'll skip this crappy store. read more

Claudia and her manager were so helpful and amazing. They made my packing process smooth as possible. I highly recommend this location

Claudia was so helpful. She made my visit and experience smooth, quick, and easy. Excellent customer service and super positive attitude.

Came in for fax services and Claudia was fast, friendly and helpful. Great customer service read more

Claudia was so nice and fast. I had about maybe 12 items to return. she was so sweet!

On May 5 2023 I sent out a package today 06/28/23 I get charged for the package that didn't get delivered. I tried calling 5 time all I got was a busy signal . I give you 1 read more

Maria and Teresa are heaven they answered all my questions and took the time to answer questions and walk me through the box and printing section they also showed me a lot of respect as a human. I appreciate the team here. read more

Great at getting copies made. Fast service and at a good price. Local and easy to email copies to.

I went to return an item that needed to be returned TODAY. As you can see from the store front hours of operation. This business should have been open until 5:30pm. On my time stamp it us 5:15pm. They were closed. So we will now be charged for returning this item late. Thank for nothing. read more

The UPS Store - Time stamp 5:15pm hours of operation 9:30am-5:30pm. Store was CLOSED. - Shipping Centers Near Me - Sun Valley, California

The only reason this place is getting 5 stars is because of Teresa that works there. I come to this location often and ownership clearly has no idea what customer service is, if it wasn't for Teresa not only would I never return but would make sure everyone knew why. Teresa you are a breath of fresh air to this establishment and hope you never leave. Thank you for all you do while maintaining a beautiful smile the whole time. read more

Very quick and friendly stuff! Especially Claudia is really nice, professional and very patient with a lot of returns! Very much recommend this UPS location! read more

Great customer service. Very sweet staff! Parking is very convenient. Will def be coming back to this ups store for all my shipping needs!

Took 4 boxes and they said they were full and could only take one the 2 employees were unhelpful

Awesome services by Claudia! Ty for helping me with my packages and making sure I am serviced properly. Appreciated much!

Amazing service by two wonderful and extremely helpful women!!! Sincerely such a pleasant experience, even though I had tons of boxes to ship. read more

Every time I walk in Claudia is very helpful it takes seconds to walk out of the store very satisfied. Shes very kind polite. Thank you!!!

Very helpful anytime I need to return to ship items will always be using this location

I came here to get something notarized. At 3:50pm the line was out the door. I went to the bank first, came back maybe 15 mins later and yay no line, at least not outside. Had to wait for the notary guy but that only took a few minutes. It was $15 for notary, $1.50 for color copy. Easy and convenient and I think the price is pretty standard. read more

The young guy working there this Saturday 3/25/23 was great considering he was alone with a line out the door. Shocked his managers had no support for him on a busy day. The line moved SLOW, if ppl don't have their info ready to go or can't work their phone fast for info retrieval pls have a cheat sheet ready and give it to the worker, TRUST, everyone behind you will appreciate it. You know who you are. They do have envelopes ,boxes, stationery supplies and tons of tapes. Also, the inside is super tiny bring your mask cuz you'll be inhaling many ppls breath otherwise . Best wishes and again the guy was cool like a cucumber but he needs more help from his manager. read more

Maria at this location went above her customer service. It was VERY IMPORTANT. I had to get some documents faxed to my credit card provider. I had some challenges because of no wifi available. Maria stepped outside the front door, retrieved the necessary documents downloaded, emailed to the UPS store location & faxed to my credit card provider. I took up a lot of her time. Maria muti tasked, by assisting me, other customers &:performed packaging duties. Thank you, Maria. I do hope your manager is aware of how valuable you are. read more

Honestly this place is down the street from my house, it's pretty busy because it's the closest but the girl in the front is always nice and has great customer service. I want to say her name is Stephanie? I hope I'm right, but she's always a pleasure! Thank you! read more

I keep having packages misdelivered and they are being generated from this location. They take a picture of a door with my package in front of it- but it's not my door!! Does one of their employees live there? read more

They always have great customer service! Always friendly and helpful!& most of all patient when I have returns!

Fui hacer copias a esta locación de UPS! Claudia me ayudó con estos servicios! Me fui satisfecha con el servicio. Recomiendo esta locación para cualquier servicio de impresión read more

Was helpful in sending my faxed documents out. Service was also quick with multiple clerks at hand.

Mariah and Theresa went all the way to help me with fingerprint verification. Highly recommend for anyone around this area to visit this for any UPS help. read more

Claudia and the team are very kind and helpful! Great customer service and quick wait times. read more

This review is for Hinsel. This man is rude and unprofessional I don't know how he's managed to own the store. He does not know how to speak with a customer. This was my second encounter with him being rude and unprofessional. I had QR codes being scanned and processing at the store he told me that I have too many returns and his line is long with customers. How is this my problem? I don't care how long your line is or how many customers you have. It's my turn and I will process my returns until I am Complete with my entire returns. Instead of standing in the middle of the store being useless her behind the counter and start ringing up other customers and helping the rest of the staff. You're inefficient.... useless. I will make sure corporate hears this as well. He deserves zero stars. read more

Awesome service! The employees were extremely helpful and welcoming. I recommend this store. read more

Amazing attitudes, positive, helpful I highly recommend. Notary is always available.

Came to the upside store for Amazon returns, Claudia did excellent , she knows her job

Claudia was very helpful and patient with nice personality . I always go there for my Amazon packages. Very fast service and very kind people. Would really recommend this UPS store especially for Amazon returns read more

The customer service is awesome, Claudia helped me send a box. She was very kind and fast doing everything, She knows what she is doing.

Claudia she is very nice, always helping, smiling and knows how to provide excellent customer service. Thank you for your help.

Claudia was very fast and efficient with helping me package my return for amazon. Definitely recommend this place a visit for smooth transactions. read more

Great store. I come here a few times every week to drop of packages for my online store. The service is always good. Claudia is very helpful and always makes it very easy for me to come in and drop of my packages . One of my favorite stores read more

Claudia was amazing. She was very helpful friendly . I appdeviate the smile on her face

I shipped high end audio gear using this location. My package never made it on the ups truck. 6 weeks later the owner is giving me the run around. Claiming they need additional paperwork when they already have the paperwork and have been given the paperwork several times the owner is very unprofessional. I'm out a lot of money, my seller rating took a hit because of this. I still do not have my money and now this guy claims he's going to be leaving the country for one month. If I don't get my money before you leave the country when you get back, you will have a lawsuit waiting for you. read more

I walked in because I needed to receive a fax. It was clean and I got greeted right away. The gentlemen at the front was very friendly. I was done in less than 5 minutes great experience overall. read more