I had a facial and massage today at the new location Both…read morewere fantastic. My esthetician Jessica was wonderful did a meticulous job and gave me great advice on keeping my skin looking good. My masseuse Slavka was also terrific. The new location is also gorgeous. I am looking forward to my next spa day here

Disappointed would not honor a perfectly good $50 Gift card…read morefrom Pre covid. Could have gained a new customer

First time fully checking out Zen Spa. Spa is located on the first floor of Woodbridge Mall. I like…read morethe idea of walking in and getting a massage but this isn't really for me if I'm seeking full on Zen vibes. Space appears clean, man greeted me as soon as I walked in and I was shown to a private room for a 45 min massage. Thankfully I have common sense and got undressed because he didn't even say anything, just walked me to the room and walked away lol, no words. I actually like few words and wished it remained. Unfortunately he was very loud when he yelled for Amy while she was mid getting my knots out. And sis yelled back. Yeah. No. We not doing that. But they did, twice lmao. Sooooooo the price is amazingly affordable and Amy knew how to give a massage, that's for sure, however I will pay double for quiet and ultimate relaxation. Just me:) I would stop by in the future for perhaps a chair/foot massage! Thank you

Not sure if the name of the person but he was just what my back ordered. I felt so much better…read moreafter that and he also used hot stones and ended with a foot massage which was very relaxing yet energizing.

Ana is still working and doing a very good job Ana helped me a lot I spoke with Ana recently and…read moreconfirmed she is still open and accepting clients I highly recommend Ana she is excellent

It was enlightening and I felt much better after I done with the session . I liked her personality…read moreand her caring manner

I already put this on Google Reviews, but this place is so good that it deserves at least a second…read morereview. Michelle, the woman running the massage place, is very personable and friendly. There is a very good reason why her massage place is rated with five stars: she is THAT GOOD. She'll talk to you, then let you zone out once you're comfortable. Oh, and to be extremely blunt for any creeps lurking around: DO NOT COME HERE IF YOU ARE NOT LOOKING FOR A MASSAGE. This place is for people who want therapy to improve their mental and physical health. So, please do yourself a favor and make sure that that's genuinely why you're coming. Michelle is a gem of a massage therapist and deserves all the reviews that she gets. Her parlor is also located in a really awesome complex with just about everything from really good local coffee to pizza to Chinese food and bubble tea!

Let me just say Michelle was amazing and I'll be back for sure. This was my first prenatal massage…read moreand it won't be my last. Michelle is detail oriented, gentle when moving you around, but massages with the right amount of pressure. Everything from start to finish is so relaxing and professional. The room and blankets are so nice and clean. You can tell she takes care of the place very well. And you can tell she cares about her clients. I felt like a new person and didn't want to leave the bed when it was finished lol. Thank you Michelle for such a great experience!! :)

I shared an honest review regarding your management style few months ago concerning Vito Mazza's…read moreson, who interrupted a service being provided in order to correct the lady performing the service in front of me. He later questioned why my comment had not been deleted because he felt it was harassment. The replied was defensive supporting my previous observation of his management skills. I was subsequently banned from receiving services. My recommendation remains the same: managerial training would be beneficial. You can find training in YouTube. according to your own response , you leadership style comes across as dictatorial and dismissive of a customer review. Regardless of the number of employees managed, professionalism, communication, and emotional control are essential in any leadership role. The business was originally built by your father, who treated both customers and employees with professionalism and respect. When customers are banned for providing feedback, it reflects poorly on the culture of the business and ultimately impacts both customers and staff. In case you are not aware, there are many businesses that offer the same services. This is not about losing a customer, but about losing the opportunity to receive constructive feedback that helps a business improve. As a former loyal customer, I also recall overhearing workplace discussions during services that involved concerns from employees, including conversations related to their tip handling and management practices. These were not isolated comments, and they contributed to a broader impression of employee dissatisfaction. When internal concerns become visible to customers, it is worth reflecting on workplace culture and communication. If private conversations are not properly managed in a public-facing environment, customers will inevitably hear things that were not intended for them. I experienced this firsthand while receiving services. Reviews are intended to highlight experiences and opportunities for improvement. Responding to feedback by banning customers instead of addressing concerns does not minimize the fact of your poor managerial skills, in the contrary, is expose and supported by yourself. I am the perfect example on how your ego gets in the way. Instead of acknowledging the review, by a simple "thank you for the review, I'll be mindful next time." You are now sacrificing the earning of one of your employees because you ego got in the way . Thanks God for reviews, they show the true nature of people who minimize others just because they think they can and/or because they are the owner of the business. Tsk tsk.

One of the best salon experiences I have ever had. I was met by a wonderful friendly woman who took…read morethe time to help me find a wig that was right for me. From a shampoo to a scalp treatment, I felt very pampered. The young lady that did my haircut was warm and friendly and she made what little hair I have look better. That was a miracle. One of the kindest was a manager/owner and she walked me through the different kind of hair treatments available. I left in tears as I was so happy to finally have a natural looking wig. It looked like it was my own hair and not like I slapped on a wet puppy on my was. I can't thank them enough. You can't go wrong go there. The do so many wonderful services there. I wish I could give more stars. The place is warm and welcoming.

l live the service here, uma gives me a nice service for entire body waxin!! love it here!!read more

I came in and asked to get my arms waxed and all of the workers just stared at me. And then finally…read moreone of them got up to help me. Then they made me pay double the price for my service. Even though their sign said $20-$25 they charged me $37. I will not be going back

I love it, amazing staff and great service I recommend 100%, I got some highlights and they were…read morevery nice making sure I was loving my hair at every step

Incredibly nice staff! Very efficient and great at what they do. My go-to for eyebrows.read more

Massage was pretty good, but we ended up having to wait longer than we'd expect. My partner and I…read morecame for a quick massage and there was one person ahead of us, so we thought we'd get in quickly after. However, we ended up waiting for over 40 minutes as for some reason, the receptionist in the front took other people that came in after us to the back. From what we heard, they were also walk-in clients, no appointments reserved prior to them coming in, so that got us feeling a bit too impatient. I really needed the massage though and my body felt so good after. I wouldn't stop by without a reservation prior if possible.

Pretty straight forward with this one. I've been here a few times and haven't had a bad experience…read moreyet. The prices are very fair and the staff is friendly. I paid more than double at a nearby spa (I won't name) and didn't have a great massage. You can walk-in without an appointment (although I recommend setting one because they can get busy), not pay too much, get a good massage and friendly service you can't really ask for much more. This is my go to spot.