Alignment after lifted and subframe lower kit. Easy fast transaction will come back. They have nice…read morealignment set up for lift or lowered cars .

I had a really bad experience at this tire shop and would not recommend them. They come across as…read morevery money hungry, not trustworthy, and honestly pretty shady. Right when you walk in, there is a huge sign offering a discount if you leave a five star review. That alone should tell you a lot. The reviews here do not feel legitimate. If you want the real story, read the lower rated reviews because they reflect my experience much more accurately. I came in just looking for tires, and the pricing was not transparent at all. They also advertise that they are cheaper than Costco, which is simply not true. That claim is misleading. You are much better off going to Costco where pricing is straightforward and you can trust what you are getting. Overall, I would not come back and definitely would not recommend this place to anyone.

I called Larry's at about 12PM on a Friday and asked if there was any chance they had time to fix a…read moreleaking tire. The kind person on the phone said to come in now, and so I got there by about 12:30PM and was out of there by about 1PM. It turned out my tire was destroyed and couldn't be reasonably patched and they were able to provide me a similar used replacement tire, all for a very reasonable cost. Highly recommend based on their friendliness, cost, speed, and availability.

I was driving in the area after my cousin's wedding and I started receiving a message that I had…read morelow tire pressure in one of the wheels. Luckily, I saw that there was a spot close by that patch tires called Larry's Tire Express. I checked in and sure enough they were happy to help, got my car on a jack and quickly took off the tire and found a nail. They patched it and put it back on in about 15 minutes. From the moment I arrived until I left was probably around 20 to 25 minutes and they charged $35 for the patch. They were able to meet my needs and they all seemed pretty friendly. I'm glad I saw Larry's when I looked up a place nearby :)

For years now, I've purchased all my tires for all my trucks and cars at this tire shop. Their…read moreprices cannot be beat the speed and efficiency with which they work is incredible. You gotta check them out. They're awesome. James S

Another great experience at Richmond Tire. Father and son duo are top tier. Went in on Saturday for…read morea slow leak in my front tire. Turns out I needed my fronts replaced. Jeff was able to get my tires ordered in less than 3 days even with the holidays coming up. Was able to go in and have them put on this morning with no wait at all!!! Their customer service is top notch. Quick and reliable! They stand behind their work and tires. Even tho they made fun of my speed racing lol. (Kidding). They have been around since I was driving my VW Beetle in early 2000s and I will continue to support their business. Richmond's finest. Their prices are very reasonable and competitive. Don't knock it til you try it. Trust me you won't be disappointed!!

Got my WRX wheels and alignment done here and they took care of me. They had the wheels in stock,…read moremounted and balanced them right, and the alignment report was all in spec. Car drives straight now with no shake, even at freeway speed. I recommend this shop to anyone who wants their wheels and alignment done right. A++++

Good tire guys. They gave me a great price and got a new set of tires on my car. Very fast…read moreservice. Good communication. Good price.

They just get things done. Got a flat? They'll replace it promptly…read more Need your brakes or rotors changed? They'll have it done in less than 30 minutes. No frills. Reasonable quotes. Prompt service.

I came in with a nail in my tire on a Sunday evening. I was helped right away and they additionally…read moredid an oil change. Thank you so much! I'll come again.

Fair and honest diagnostic, everything explained thoroughly and they did not overcharge or try to…read moreupsell me in something I didn't need. Very professional and timely service!

Came here to to get the AC fixed in my car, the workers let me book an appointment to go in the…read morefollowing morning. When I arrive there this morning (Saturday) to get my AC checked and I guess your company doesn't check AC on the weekends. Definitely won't be coming back for any reason after you blatantly wasted my time the first

5 gold stars!! The Big O Tires shop in Richmond did 2 great…read morejobs on my Camry this week. I got a routine service at the usually excellent dealer. Dealer found a tiny puncture in one tire while rotating tires and needed a couple of hours and extra $$$ to patch it. Big O is excellent at quick, inexpensive tire patches/plugs for 1/2 that price, so I went to Big O instead for the tire repair. Next day, tires felt rough at freeway speed. Back to Big O, where I agreed to pay for an alignment. In 1/2 the expected wait time, car was ready. Alignment was fine, but front tires were unbalanced (dealer's rotation?) . Manager asked me to test drive it and report back. Next day, I returned after freeway test to report wheels are now fine, and to pay the agreed price. He said 'No charge, because it didn't need the alignment and rebalancing was a quick fix". Amazing!! I've heard all the horror stories about bad Big O shops, but I'm here to tell you this is a good, honest shop that knows how to troubleshoot, and does the necessary work quickly and correctly. Bravo!!

This is a great business and they are capable of solving issues, my experience I bought all four…read moretires for my wife's car and the next day one of them just let all air out while driving then I brought the car back, they make it seems like they don't like people bringing back something they already did, you don't feel the same attentions as the first day service, but yes, they did a good job replacing the broken tire with a brand new one, I expect to see the difference on the brand new tire than the rest, so because the service was not as a great I asked them to show me the bad tire that they removed, the guy went in there and find it that's good, but he is came out and just throw it in front of me on a bad mood I will say, I just say thank you I appreciate it and went to my car. Then I turned on my car and saw the TPMS light on my car but there's no way I'm going back in there. So I took a picture of my dashboard and then just left. I will rate you guys with two stars just because if you have done the job right, I didn't even have to come back, but I did and I had to take a day off work.

Do they serve Black people??? No really, I mean it do they? So I came here because it's down the…read morestreet from where I live, and I wanted a simple thing for to get air into my tire. However, I noticed that as the gentleman in front of me pulled in, they decided to close up all of their base. That was interesting, considering the fact that they were going to be closed in 32 minutes. They say they close at 7:00 and at 6:28 they were closing up for the day. It wasn't like they were servicing so many people, they weren't gonna have time to get to us, there was no when they're getting serviced. The red headed manager was talking to the person in the car in front of me and took a long time talking to it. I eventually noticed that he was signaling for me to drive around to the other side of him and that's when I noticed that the man he was talking to was black, like me. This guy pulled off, after being told that they were closed and that they couldn't get any tire service. I explained my situation and told him that I just wanted to get air for my tire. I bought my tires at their sister station and I tried to put air into my tire and it wouldn't take. This guy said that he couldn't service me because they were emptying the air tanks and that it would talk 1/2 hour or so to turn it on again. Are you kidding me??? So I had to drive two blocks home on a tire that was flat to my rim. But, I was very lucky because he told me to go to two other tire shops in the area, something I would not have had to do if they would not have closed 32 minutes before they advertised. This reminds me of the southern stories I've heard of when Black people are driving through the south and wanted to find a hotel. They pulled into a hotel where it said no vacancy, and once the person operating hotel saw they were black the no vacancy sign would light up , I see their "no vacancy" sign or their "I don't wanna serve Black people sign" and it is time for them to close! I also want them to know that I sent my money elsewhere because I want to work with people are willing to give tires, the Black people and that should not be hard. This is my second interaction like this where I felt like I was turned away. I love the idea of having a tire shop down the street to get service, however, I hate the fact that I go in and I'm treated like a second class citizen. Maybe they do this because they are under new management. Maybe they don't like money from black peoples in their neighborhood. But the next day I drove almost one mile away and got proper service. They found the hole and offered a new or used tire, as they should. Because they actually want to service their customers.

They change and overprice tire and wheel repair. Their charges are ridiculous. If i hadn't already…read morepurchased the first 4 rims from them, I would never go back. Thus the second time I have had to get another rim because they cracked. Poor quality, and because it's a Mercedes they really scam you. No appreciation for repeat customers. You'll see.

Donny, your ego does not change the facts…read more When I called to let you know that my brakes were making a loud banging/scraping sound every time I braked, I was calm, respectful, and simply letting you know something was wrong after paying your shop to do my brakes and rotors. I was not yelling, cursing, or being disrespectful. Instead of handling it professionally, you personally cursed me out, called me a liar, told me I was no longer welcome there, and laughed while saying that if my brakes had been installed wrong, "I'd be dead." That is not funny. It is not reassuring. It is completely unacceptable from any business owner, especially when someone is calling about a serious safety issue. I then went to another professional brake shop for a second opinion, and they confirmed that the left rear caliper was missing a bracket bolt, and the bottom bolt was hand-tight/loose, which was causing the banging/popping sound when braking. So yes, there was a real issue, and I was absolutely right to call. I had been coming to this shop for three years with no issues, spending my money here and trusting you with my vehicle. That is what makes this even worse. The moment your shop made a dangerous mistake, instead of taking accountability, you chose arrogance, hostility, and intimidation. Honestly, I should have taken legal action. When a customer calls to report a serious brake issue after your shop performed the work, the response should never be insults, laughter, and banning them from the business. I called because something was wrong, not because I wanted an argument. It may be cheap. It may be convenient. But if something goes wrong and you speak up, be prepared for the owner to protect his ego instead of protecting his customers. You do not ever have to worry about getting my money again. I will never return, and I strongly caution anyone against trusting this shop with brake work or anything safety-related.

This shop is truly a gem. Quick, reliable, affordable and the workers are just purely amazing. I…read morehighly recommend this shop if you love trustworthy quick service !!

Couldn't keep up and be honest with our transaction , I come here a lot but I will find another…read moreshop that will respect it plus he didn't even torque my wheels down just zapped on the wheels and called it a day dont know if amigo was having a bad day but if you need a quick used tire or a tire patch come here.

I came in due to a tire pressure sensor light that came on my dashboard and a tire that was low in…read morethe back. As soon as I pulled in the 2 gentlemen were professional and got straight to work. Giovanni was very detailed and explained the process. I would definitely recommend this place they're not money hungry, they are there to provide services to the community. I ended up replacing one tire pressure sensor and Giovanni was able to save my tire that just needed patching.