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Top Tier Auto Specialists

5.0 (1 review)
Open • 8:00 am - 6:00 pm
Updated 3 weeks ago

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Services - Top Tier Auto Specialists

Auto engine repair

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8 months ago

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Mavis Discount Tire

Mavis Discount Tire

4.1
(28 reviews)

I had new brake pads installed about 1 1/2 years ago at the Mavis that shall not be named. The pads…read moreare covered for life, I noticed a squeaking sound when driving on Friday. I pull into the Smithtown Mavis Discount Tire and spoke with Steve. He was cool, he had one of the mechanics immediately look at my car. They call me over and said, whoever installed the pads didn't grease them which scored the front rotors. Son of a beeswax! Not to worry, we'll get it straight. Now, I grab the manager. I tell him, you're charging me for labor for something that wasn't my fault. This is where the five yelp stars comes in. He was a true professional and simply said, I understand. From the start with not having your paperwork in the system to the ruined rotors, its been a bad Mavis experience. I know you have 6 cars, I want to be your Mavis shop for all your cars. I will take off the labor for the part that wasn't your fault. To me, that seems fair. I can't spell the guys name but from the mechanic who worked on my car to Steve behind the desk, this shop may be where I'll come more often. 5 stars from me today. The staff got me in and out quickly and everyone seems professional.

Joe Milton and Kevin are all amazing people they have great customer service skills all are super…read morefriendly and make me laugh they all run down the pricing of everything to make sure I know what I am paying for I am definitely recommending them to all my friends and family!! Keep up the great work guys!!

Pep Boys

Pep Boys

2.7
(75 reviews)

I have gone to Pep Boys instead of my Kia dealership service garage for about a year now and I am…read morevery happy with their service. I've gone there to have my yearly inspection done, I went there when I got a flat tire, I've gone there to have my oil changed and every time I go it's quick efficient and I'm not spending thousands of dollars on repairs. I don't need. I do not feel any pressure to get any thing fixed with my car that probably doesn't need it. I go at least twice a year for a regular maintenance and when I get my inspection it's quick and I pay for the inspection and go. I just recently had my inspection and my brakes done and I was on my way in less than an hour and a half. I'm always expecting to spend two or three hours because that has been my experience in the past. But now, the last year that I've been going to Pep Boys, I haven't spent more than a couple hours. The longest time I've spent there was because my car was towed in last minute for the flat tire, which is to be expected because people with appointments are taken care of first. I had no problem waiting because I didn't want to cut in line. The Pep Boys in Lake Grove is great and I will continue to go there Oh, and I also should mention that I got a flat tire years ago in a different town and that Pep Boys was just as wonderful. When I thought I was gonna have to get a new tire, they just fixed my tire and I spent 15 bucks. Pep Boys is great and I will continue to bring my car there.

Hmm.. One star and I'm being generous…read more A few weeks ago, I dropped off my Tesla for a New York State inspection. I brought the car here two years ago and it passed with no problems. A Tesla should be an easy inspection, there's no engine to check! My wife & I walk to Smithhaven Mall, we window shop, all is right with the world. I walk in and I'm told the car failed inspection. What?! Yes sir, the tint on your windows is not up to code. Wait a second, you passed the car last year?? Yes sir, someone made a mistake and I don't want any problems. You'll have to take it back to your tint shop, let them put a lighter shade of tint that will pass New York State Ins.. I ran outside to the car and ripped off all the tint on the side windows. I went back to the desk with a huge tint ball. Now the car will pass! Idiots. Never again.

Top Tier Auto Specialists - autorepair - Updated July 2026

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