Tim's team arrived on time. Took care in wrapping furniture. All furniture and boxes were loaded onto the truck and delivered undamaged. To avoid any misconceptions Tim explained before the move the started move starts that the greater distance you are from door and elevator the longer your move may take no matter what size of apartment. I do think the office should tell customers and not put it on the team. Overall I would 100% use them again for future moves. read more

IF YOU ARE A WOMAN & A PERSON OF COLOR DO NOT USE THIS COMPANY. I WAS SEXUALLY AND RACIALLY DISCRIMINATED AGAINST. I had a horrible experience with Trek Movers. The only reason I chose to go with them is because 2 friends of mine recommended their services. Their experiences & mine differ b/c we had different movers within the same company. I was moving from a 525 sq ft studio apartment into a 1 bedroom apartment 7 minutes down the road. To save time & money I pre moved 50% of my belongings. The items that remained in my studio apartment were a queen-sized bed, a dresser, 2 nightstands, a coffee table, & a couch. Smaller items were prepacked & ready at the door. I even took the liberty upon myself to load up the wardrobe boxes that they provided. When the movers came they immediately estimated the move to take at least 6 hours. Why would a move from a half-full studio apartment to a 1 bedroom apartment take at least 6 hours? I could tell right away from the snail pace the movers were using while even inspecting my place, making me sign extra paperwork, & moving my belongings they were milking the clock. I was being taken advantage of even after telling the movers that my time & money were limited because my car had just been stolen & I had to get a new one just a couple of weeks before this move. Moving alone is stressful but the car theft and having now to buy a new one just added to it. That was not a concern for them at all. They just asked did I want to cancel. Thats it. They knew legally I had to be out of this studio apartment so I had to proceed. All I had was 1 of my female friends there & from the treatment I was receiving from the movers, I felt that I needed to call on some of my male friends to see if that would help change the situation. I knew I was being SEXUALLY DISCRIMINATED AGAINST. Once the men came the movers started to pick up their pace substantially until they disappeared on us. Yes, they disappeared & it happened twice. No this was not for a break. The first disappearance happened top of the move. I felt the need to wait by the truck while the move was happening to make sure no one stole my belongings. The truck was completely open and unsupervised until I got there. I now had 4 friends helping the move & they couldn't find the movers either. Once we found them my friends continued to outpace the hired movers. But the movers took up the time where they could & loading up a half-filled apartment with the items mentioned took 4 HOURS. Mind you I lived on the 3rd floor in a complex of about 60 units. When we got to the new apartment 7 minutes away the movers drove past my new place & went missing for another 10 minutes. They claimed that the truck they were in couldn't turn on the street I live on which is a major 4 lane street. How does that make sense? They finally arrived & demanded payment from me before unloading my belongings. Also, my male friends had to go so the mover's energy went back to a snail's pace. Why are they asking for money when the move isn't complete? I immediately called the office of Trek Movers & they were unsure of how to answer my question & asked to call me back. The movers said it was their policy. After speaking with the movers on a separate call, the woman from the office called back & stated that it was their policy. Flabbergasted by all of this but also needing my stuff to be moved I paid the movers the $800 I had in cash and sent the $94 to the mover's Zelle account. Zelle makes you do a double confirmation to make sure you send to the right person & I checked with him every step of this payment. He continued with the move & came back to me saying "I need you to Zelle me again b/c you may have canceled the payment." What??? You demand money from me before the move is even complete (mind you both of my friends who have used this company paid at the end of their moves) & now you are accusing me of fraudulent behavior? I am the daughter of a judge & a principal. I wouldn't dare do such a thing. So now I am being RACIALLY DISCRIMINATED AGAINST. After the move was complete I called to complain & I was told it was an unwritten policy. I have never heard of an unwritten policy in all of my years of living. Then after a couple of days, the company calls back saying it is written in their policy. How did that suddenly happen I wonder? Once the movers got to their 6-hour mark - which was the goal for them the entire time - the leader of the two movers came back asking for more money. When it was all over I called the company to complain & at the end of it they offered me $100 if I signed a settlement letter specifically telling me not to write a review. To silence me from speaking up about my experience - although on the phone they told me they weren't trying to silence me. That's why there aren't any bad reviews b/c of these settlement letters. I didn't sign. I don't want anyone to have this experience. They also ask their clients to write good reviews. read more

Trek Movers - Movers Near Me - Los Angeles, California

Excellent service! Tim, Dimitri, and the team provided exceptional service during our move. They arrived before the anticipated arrival time and started packing on the minute the company said they would start. I've moved across the country and internationally multiple times and told my partner I've never experienced such efficient, affordable, helpful service in a moving company before. They completed our entire move in a little over three hours, including packing, moving, and unpacking the two apartments we were moving between. I would recommend Trek to anyone in need of affordable, high-quality movers. read more

Tamerlan and Ignat arrived and were very professional and courteous. We informed them of what was needed to include taking goods to a UPack Pod to load and they took charge of the assignment. The goods were driven to the Pod location which was 50mins away and then proceeded to load it meticulously to ensure the space was maximized to its fullest and they achieved it without hesitation or waste of time. All in all, a job well done! Exceeded expectation. Thank you Tamerlan, Ignat and Trek Moving, definitely a winner with me. read more

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Trek is the best! Finished my entire move so quickly and pricing is so fair. Staff is very friendly and kind. Appreciate these guys so much!!! read more

Trek Movers - Movers Near Me - Los Angeles, California

I don't hire them because we opted for someone else. but they were very good at communicating and answering all my questions.

The crew they sent was professional and did a fantastic job. They handled moving two corporate apartments to storage. The company did a good job communicating overall. The crew arrived on time and also communicated well. We didn't have to worry about anything. read more

Used them again yesterday. Different crew but same great experience. Everything went smoothly. read more

Trek Movers - Movers Near Me - Los Angeles, California

Both sides of the Moving experience were handled REALLY well by Trek Movers for me. Would absolutely hire again (though might opt for a full-service pre-pack option to reduce our stress!!). 1. The pre-move process. They were very clear on prices, expectations around the move itself, and clearly documented conversations all through a simple website. They responded quickly to my questions or concerns. As we started to prepare for the move, they even guided me on whether I should add another person and NOT add another truck (saving me some costs). 2. On Move day, admittedly, I had a daunting task (and learned that we've been borderline hoarders over the years). While most of the home was packed, we still had a mostly untouched kitchen. Between bulky items and the boxes, the team worked hard and fast to load up, playing Tetris along the way to make everything fit (my biggest fear!). They moved quickly, nothing was damaged, and when it came time to pack the kitchen, the entire team helped turn that around fast and safe so we could be on the road. In the end, got everything to our new home with no big hiccups after a long day. I really appreciate everyone that helped, from Vladimir, who led the team on-site (and was the truck packing master!), to Chris, who talked me down when I started to panic about the pending move! Good peeps; would absolutely recommend them to anyone in need of their services. read more

The move was great! My bed frame was too big to fit through the staircase so they carefully got it out through my balcony. The movers were quick and efficient and everything made it to my new place in one piece. read more

Trek Movers - Movers Near Me - Los Angeles, California

Trek to the rescue!! On moving day I found myself in a terrible spot. I had used an app called Dolly the driver was an hour late and then decided 1/4 of the way through packing my boxes he didn't want to do the move because it was too much stuff. He canceled my move and all of my boxes and furniture were sitting in the hallway. I was completely screwed and I was in need of help IMMEDIATELY. I found Trek on yelp and I really liked their friendly look. I called and got a live person right away. This matters when you are having an emergency. They were was super friendly and felt really bad for what I was going through and did everything they could to find an available crew. Fortunately Trek had 2 guys Vladimir and Sergey! They saved my life! They had the guys dispatched by 330pm same day! They stayed in good communication and dispatch let me know ETA. I have some large awkward metal furniture that the guys tools extra care with and shrink wrapped them! Such good care! And smart packing of my smaller items into other wardrobe boxes. Vladimir n Sergey were friendly and efficient. They even dealt w Saturday night traffic! Ugh. I had a lot of stuff but they got it all done and worked hard into the night! I am so grateful and will definitely be using Trek again. My two movers were Vladimir and Sergey. Both men very nice and professional. This was not an easy move but they made it as easy as possible for me. I'm so grateful!!! Thanks again! read more

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DO NOT USE TREK MOVERS! I was scammed. I was originally quoted by Trek 3 hours at $149/hr for my move. My apartment was all packed up in boxes, save for the large furniture, and ready to go when the movers arrived. They were set to come at 9am and move me two miles into a storage unit. I scheduled cleaners to come at 2pm. When a couple of hours had passed and they were still loading the truck, I asked if we were still on track to be done on time. I was then told by the movers that it would be closer to 6 hours. I was surprised, but figured I had a large one bedroom and agreed. I moved back my cleaners. All-in-all the move took 9 HOURS FOR A 700 sq APARTMENT AND I WAS CHARGED $1500. $1500 to move 2 miles!! When I called to complain, they told me I had too much stuff. I had a normal amount of stuff that fit perfectly in my large bedroom apartment. These people are a total rip off!! Save yourself!! read more

I hired Trek Movers for a 2-bedroom apartment move including a stop-off at a storage facility. Boris and his crew were fantastic. They worked quickly and efficiently, showed up on time, took expert care of all of my items, and were very communicative. The storage facility stop-off was super quick (offloading several large furniture pieces), and the rest of the move went off without a hitch. Great work all around. read more

Trek Movers made our move so easy. Tim and his crew were great every step of the way. They're pros and we felt like we were in great hands. Highly recommend! read more

BEWARE! These guys made a small simple move for me, several large paintings on canvas. Super simple. Until they damaged one of the paintings. Put a huge hole through the center. Its ruined. IInsurance you ask? I did. Initially they said their insurance only covered by the pound? Then they suggested that I should have gotten extra insurance myself for the move??? They've strung me along for a month now - not returning calls. Shady. Terrible. I got screwed. There are more honest companies you can find out there. These guys are not trust worthy. read more

Trek Movers - Completely destroyed this painting - Movers Near Me - Los Angeles, California

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In the past year or two, I've moved 6 times, 2 of them being commercial offices. Needless to say, I've had my fair share of experiences with moving. These guys were by far the least professional, least honest and downright, just crooks! They broke my 75" 8k samsung TV, dropped a turntable right in front of me, and broke numerous other furniture which they til this day refuse to take responsibility for. The movers were also the slowest I've ever worked with. When I asked them if they could move a little faster, one of the guys pointed to a box and told me it would be faster if I moved the boxes. When I showed them the damages that they made and asked to be reimbursed for it, first they said, "Do you want me to come to your house?" Which definitely sounded like a threat, and when I told them I plan on taking them to court, they simply blocked my number and still haven't reached out or returned any of my emails. There's TON of moving companies to choose from. I don't know how they got these other high rated reviews, but knowing that they are capable of taking these type of actions, why would u want to work with them? Don't take the chance. These guys aren't honest movers. read more

Trek Movers - Not even half of the truck filled. It took them more than 3 hrs for this - Movers Near Me - Los Angeles, California

Friendly on time hard working professionals, they made something as stressful as moving easier to manage knowing that my things were neatly wrapped and packed into their truck. I would highly recommend, if I ever move again I will call them. read more

Trek Movers - Trek movers truck where they safely unloaded my items - Movers Near Me - Los Angeles, California

Very efficient crew and extremely courteous! Vladimir made sure he saw loading and unloading area first before moving the furnitures. They wrapped and made sure all fragile items are protected. Done ahead of estimated time! Highly recommended. 10 stars!!!! read more

Trek Movers - Movers Near Me - Los Angeles, California

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I chose these guys after getting a recommendation from a friend who had just moved, and I'm glad I did. They were organized, efficient, helpful and communicative. Would absolutely recommend! read more

This company is great. They provided Fantastic service, on time and did a great job. Very friendly and helped out. Transparent pricing and provided all the supplies we needed. Would recommend ! Thank you to the team read more

Trek Movers - Movers Near Me - Los Angeles, California

Andrew and his team did a great job. This is the third or fourth move we've done with trek, moving home staging furniture from place to place. Website inquiry/booking form is simple and easy to use. It's great if you just want to book like RIGHT NOW and don't feel like talking to anyone on the phone right that moment. Everyone from trek has always been super nice and helpful. :) read more

Trek Movers - Movers Near Me - Los Angeles, California

Andrii (Andrew) and his crew could not have been better. They were super friendly, had a great attitude and were amazingly strong and professional. They did a great job on (IMO) a difficult move taking heavy furniture down 2 flights of stairs and it was at a very fair price. I would definitely use them again and ask for Andrii's crew!! read more

They were on time, punctual, and did an excellent job. They were flexible with my needs and were able to come to pick up my furniture the same day. Thank you! Will definitely use their service again. read more

I'm sad to see these bad reviews because this is my second time using Trek Movers and they've been great both times. Our crew--Argen, Tim and Roman, led by Anton--were efficient, polite, and took good care of our things. Everything was wrapped properly, nothing damaged as far as I could tell. They were punctual and worked from day into the evening to get everything done. My only criticism is more about the evaluation--we knew we had a LOT of stuff, and I actually called their offices to make sure they understood how much stuff we had as I was worried one truck would not be enough, but I was assured that it usually is fine and because mine was a local move, that it would be cheaper if they had to do two trips than to pay for a second truck if it ended up not being needed. Well the move took 10 hours, and since it was paid by the hour, this really added up. Overall the price was about as I expected so thats not so much the issue, but I do wonder if it would have been faster/cheaper to just have two trucks to begin with like I had thought. I will say that the scheduler/coordinator is always very polite and helpful, and readily available--I've never had an issue getting in touch with a live person. I will also add that if we had not needed to do two trips, the time it would take for a 3-bd apt would be approximately 3-4 hours, as they quoted. Overall, I would definitely use Trek movers again. Perhaps just request the right crew. read more

Trek Movers - Movers Near Me - Los Angeles, California

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When I searched for movers on Yelp, I found Trek to be the most helpful and informative with my inquiry. George and Sego were very easy to work with, and efficient with moving my furniture from a 1 br apt to a house 5 miles away. I was moving gradually and didn't need them to take everything, and they were great about checking with me to make sure they got the right items. Took 4 hours on the dot. I've never used movers before, and I'd definitely do it again. Thanks! read more

Trek Movers - Movers Near Me - Los Angeles, California

BEWARE!!! I chose Trek because of the great reviews, even though it was the more expensive option. I used them this past month for packing and loading services. Unfortunately, I had a really bad experience. And as a note: I've moved many times, moving is really hard on your stuff - don't expect things to arrive without scratches and bumps. However, there is certainly a standard to be met by good movers and Trek failed to meet it. The good: - They were very responsive throughout the booking process and very helpful in figuring out what type of services I needed and how large of a team The bad: - We were the first job of the day scheduled to start between 8-9, but the movers were 45 minutes late. But it's LA traffic, no big deal in the scheme of things. - I talked to George throughout the booking process and we discussed how I would provide a bunch of the moving supplies (boxes, wrap, etc.) but that the crew would have everything we could need for purchase in case I didn't have enough or the right supplies. The crew called me before I left and I reconfirmed this with them. Unfortunately the crew arrived with barely any supplies - they ran out of tape and they packed 7-9 boxes that were not taped shut and were crushed in the pod since they weren't properly sealed. - The contract clearly states that they will wrap all upholstered furniture. But they didn't. - Liquids were thrown loose into a box and spilled and damaged several items. - The crew lost hardware for furniture that was disassembled, i found several screws and bolts after they left luckily but some of it has not been recovered. - We have 10 month old twins. Their cribs are soft wood. They were not wrapped at all and not deconstructed. One of the main beams split on one of the cribs and it is not safe to use anymore and we will have to get a new one. Both cribs are heavily scratched. I mentioned while they were packing that they could be disassembled and I was nervous about hwo they were being handled. Just so brutal to not have a place for your kid to sleep after a long and difficult move - The crew missed several shelves in the kitchen that they were responsible for packing. I have tried to give them the benefit of the doubt throughout. I reached out to them to share my experience before posting a review. Ray, the customer service manager strung me along for a week. At first I was really encouraged because he was very communicative and empathetic, but ultimately when he was supposed to call me to give me a final update on how they would handle, i was told he was running late but then he just didn't call me and then over 24 hours later sent an email. They ultimately completely shirked responsibility and essentially called me a liar despite providing pictures. As a side note, I'm now mistakenly receiving texts from them confirming a move for another individual for some reason--this place is a mess. I would avoid. Maybe they do a better job when they are handling end to end moves, but I think this experience speaks a lot to how things are run. read more

I've used this company twice, and they are honestly fantastic. Last time my move required hoisting a large sectional out of window, which they did, safely, at record speed! This move, they arrived promptly, wearing masks and being respectful of distancing, and also did a spectacular job. I needed to move some large furniture items up 4 flights of stairs, and they had no problem doing this at no extra charge. They are excellently priced, careful, friendly, and responsible. I have booked with Andrey twice and would definitely request him again! He kept everything moving quickly and safely, and was calming through a stressful process. Highly recommend Trek Movers. read more

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Decided to try another moving company to move back to my newly rebuilt home. Went with Trek with all the high ratings on Yelp. Most of my things were boxed and stored in the garage at the home I temporarily moved to during the remodel. Furniture to move was limited to a queen bed, 2 nightstands, dresser, couch, dining room table, 6 chairs, leather recliner 2 end tables and a couch table. I bought the Yelp deal $20 for $50. The distance to my new home was about 6 miles so there was no per mileage charge. Yuri was the lead with 2 movers. For the majority of the time Yuri was talking on his headset throughout the entire move. They're not very careful in setting up furniture. I noticed one of the dresser stand protectors wasn't attached to the foot of the dresser. Also one of the end tables, the glass protector to the stand was missing on one of the corners. So the glass top was unstable. It was a bit of a challenge to communicate to two of the movers since they didn't understand much English. More attention and care could've been provided during the move if the lead Yuri wasn't on his phone for the majority of the move. I provided the crew with sub sandwiches and also tipped them. read more

We had a very heavy marble cabinet from Italy. It was in our storage pack in a bunch of peices. they were able to find all the pieces and put it together at home. I was so impressed I'm extremely thankful that they were able to help me w this complicated piece. read more

Trek Movers - The Italian cabinet that was moved - Movers Near Me - Los Angeles, California

False advertising. They have a section on their website called "How Much Do Movers Cost?" and a subheading that says "See here our average long-distance moving rates," which caps out at $9,400 for moving a 4+ bedroom house 1000+ miles. I called and asked about moving a studio apartment. They told me it will cost at least $20k. They couldn't answer me when I asked what the prices on the website actually reflected. Who has $20k to put into moving services when you're living in a studio apartment? read more

Trek Movers - From their website - Movers Near Me - Los Angeles, California

I chose Trek movers because of the wonderful reviews here on Yelp. We moved on a Sunday and the process was smooth and fast. We hired them to pack and move us and paid hourly. The work was done quickly and the crew did a wonderful job. They took the time to pack as carefully as can be and were very quick. The packing and moving experience was seamless. I struggled with whether or not to post this, but I think it is fair to disclose and it may not be something that is specific to Trek movers. The reason for the two star review is because our engagement ring went missing during the packing and moving process. I kept it on a single ring holder and neglected to pack it away ahead of time (my bad). After the move, we unpacked and I realized that the ring stand showed up without the ring in the box. we unpacked every box it could have been in and checked multiple times. I also had my husband check independently. I finally called the company and asked to speak to the foreman, who was very kind and sympathetic. I asked whether there was any possibility the ring was packed away separately and carefully, and if could ask the gentleman who packed that room. He did and got back to me saying that neither of them remember a ring on the holder. Oh well. I know that there is no way to prove where the ring is now, and I recognize that this is not specific to Trek Movers. I also know that I will probably never see that ring again. These things happen. I hope I somehow find it later and I get to update this review. Or I hope it makes someone very happy! read more

Trek Movers - the ring holder - Movers Near Me - Los Angeles, California

Very professional, highly skilled, and incredibly hard-working! It was at least 85 degrees all day and they just kept going! Reasonable rates, very efficient, just good people all around. They take covid precautions seriously and all are vaccinated. Highly recommend. read more

We highly recommend Trek Movers to anyone looking for a locally owned and professionally run moving company. We hired Trek for our house move from San Francisco to Los Angeles. The kindness and responsiveness I experienced with them in every interaction on the phone, in emails and in person was a relief during a very stressful situation. Our team of movers were incredibly hard working and patient with filling the truck with several objects that weren't square and organically shaped as well as some heavy workshop machinery from our garage that don't make packing a truck easy. Roman, Alex, George and Valeri were an amazing team working with us and with each other. It was a looooong day of loading even though we had packed most all but our furniture and plants previously. They took appropriate breaks and were as organized as possible amid the chaos of all our stuff. It turns out that not all our items were able to be loaded on to a single truck and the company immediately made accommodations for a second truck to be partially loaded without additional charge to the original quote. It was a huge relief to know we weren't going to be charged more and they really did the best that could be expected in a situation where our items and square footage were underestimated. As expected, the unloading went much quicker but the Trek team worked in 100' heat and kept a strong pace regardless. I hope not to move again for many years but Trek would be the first I would call for a more personable and professional moving experience that the large corporate Van lines cannot offer. read more

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As far as movers go, Michael and Ilia were a delight to work with. They were very polite, generous and hard workers. They were working nonstop and as fast as they could while taking good care of my belongings. I would request them by name. NOTE: Negotiate price and don't hold back. I would strongly urge customers to negotiate pricing with the office as I felt taken advantage of when they used an unplanned phone call as a verbal agreement against me. I was quoted for one price six months ago, and they refused to offer it because "I already made a verbal agreement" over a phone call. Keep in mind I am a return customer using them for the fourth time. However, it is clear that the office is all about the profit and not so much customer retention. I was made to believe that they're pricing was "standard industry pricing", until I found other award winning movers charged HALF the price. This mistake cost me ~$700. In summary, don't operate on trust/faith that being a return customer would mean anything (except for 5% discount). I learned the expensive way. read more

From the first interactions I had with Trek Movers, they have been nothing but responsive and professional. They are transparent and their prices are extremely reasonable. The movers where there exactly on the dot! Anton and his team were AMAZING. Efficient and respectful handling our furniture and home goods. Honestly, I would not have been able to get through my move without him and his team. If/when we have to move again, I'm definitely calling Trek Movers. Would suggest you save yourself the headaches of moving and do the same ;) read more

Trek Movers - Moving Truck - Movers Near Me - Los Angeles, California

This is the second time that my husband and I have made the decision to not risk slipping a disc or two and hire out professional movers - and the second time that I've had to do it by finding a moving company on my own, sight unseen, personal references nonexistent, due to being local for just under a year and still having little to no idea what's what in the SoCal area re: word of mouth. That's why I am so grateful to the Yelp community for the honest reviews that can be found to steer folks like me in the right direction. In the case of Trek Movers, y'all came through for us in a big way! From the moment I reached out to get a quote, I was met with sincere, professional, honest pricing and estimates for getting our 2 bedroom apartment moved up to our brand new home in the mountains. Everything was above board, from the hourly estimate, to the size of the crew and truck we'd need, to any questions we needed answered prior to booking. There were also plenty of reminders sent to me via email and text in the days leading up to our move that let me know that these folks were serious, honest, and accountable. Now on to the crew - amazing guys, amazing work. We had a crew of three gentleman (Vladimir, Tarcas, and Alex) who showed up at 9:00 AM on the dot (as promised) and got down to work ASAP. We needed full service packing, and they did a fabulous job - thorough, efficient, and careful with our things. Not a single damaged or missing item in the entire lot of our household goods, and that's no small feat, especially with all of the dishes and kitchen items I lug around every place we've lived like some kind of obsessed foodie. I can't fathom having to do all of the packing on my own anymore, and even though it's a comprehensive service, the price quoted to us was fair, honest, and worth every penny for the peace of mind it brought my husband and I to be helped throughout the process. Moving is one of life's great stressors - save yourself the trouble and give Trek Movers a call. You'll be glad you did! read more

DO NOT USE THIS COMPANY! THEY ARE NOT INSURED!! I came across Trek Movers in researching companies for our upcoming move. Due to prior bad experience, I always check with insurance carriers before I contact the movers. I called all reported insurance carriers listed on the Trek Movers website and they only have an active Cargo Policy. The Commercial General Liability Insurance and PL/PD Insurance carriers have no record of ever providing coverage for this company and have stated that these policy numbers DO NOT EXIST!! The Worker's Comp policy # is active but DOES NOT BELONG TO TREK MOVERS! It is registered to a different business entirely. DO NOT USE THIS COMPANY! ANY DAMAGES THAT OCCUR TO YOUR HOME OR BELONGINGS BY THEIR STAFF, OUTSIDE OF ACTIVE TRANSPORT, WILL NOT BE COVERED! 02/12/2020 10:50AM UPDATE Apparently the business manager, Joe T., thinks it appropriate business practices for calling out potential customers as being frauds. Really nice. I do not have to explain why I have a new yelp account. My reasons are my own. I have (i) never previously spoken to/interacted with Joe T. or anyone else from this company, (ii) no desire to ever contact them for further explanation, and (iii) no knowledge of any fraudulent damage claim - also if they only denied whatever this claim was within the past 48hrs, why has he been expecting a negative review for the past month?!? Pretty shady.... Surprised as he may be that the "owners would publish such false credentials" the fact stands that neither State Farm nor United Specialty Insurance Company have any record of their policies. In fact, per the insurance agents, these numbers don't even follow the very specific pattern of letters and numbers that make up their usual policy #s. Maybe Joe T. should have fact-checked before calling out someone who is only trying to protect herself and other potential customers from being defrauded. read more

Trek Movers - Trek Movers' reported insurance carriers - Movers Near Me - Los Angeles, California

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I hired Trek Movers for a four bedroom house move. I am incredibly pleased with the guys they sent. Olik,Alex and the rest of the crew were professional at all times. Just a solid company. I have already referred them to 2 of my family members and a couple of friends. Good value, they brought boxes, wrap, blankets and all tools needed to have a successful move. They arrived exactly at my desired time and were patient and listened to all of our needs. Thank you Trek Movers. read more

Trek Movers - Trek Movers truck. - Movers Near Me - Los Angeles, California

I have never written a review, but this company is a disgrace. I want to warn people as I only see positive reviews which some of them must be fake. I moved from a tiny studio to a one bedroom, a move previously done by another company a few months earlier in 2 h(!) same distance. These guys showed late, took 6 hours, and were completely careless with my things. I had a consultation and disclosed all my furniture and they said what size box they would bring for the TV etc. When the move is almost over, they ask me to turn on the tv to which the remote is in a box in their truck. They say since I can't, they won't be responsible. Well? They didn't bring a box, threw it in the truck, and broke it. A lamp I bought for $300 the same month were also thrown in there, and broken. Every time they went to the truck, they were gone half an hour (just down the elevator..). They didn't tape any screws to the things and threw most of them away, and I now have to buy new ones. I had to tell them to take them off the wall.. I attached a photo of my living room table which had little security stickers for the glass. They didn't even notice them and one fell off. They were rude, and careless. It was such a headache and it seemed like they never moved anything before. I have emailed and it has been ignored, completely. Saying people are out sick, promising they will get back at a certain time and never do. I spoke to someone last month for an hour as he wanted details and promised to call back the next day. Never called. What a complete waste of time and money this was. read more

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If you have a larger household (with kids and baby items etc. we have a lot of stuff) I would not recommend trek movers. We moved from a 2200 sq ft 3 bed 3 bath to a 5 bed 5 bath. They charge hourly and their movers had no urgency or efficiency. We had family over packing boxes so all they had to do was load the truck. They arrived at 9am didn't finish loading until 6pm. Our new house was 15 minutes away and they were taking things into the new house until 10pm. At the end they just gave up and were throwing things anywhere they could just to finish. They broke one of our hallway lights. They didn't wrap my $2,000 latex mattress, just tossed it in truck, and it arrived stained and sooty. Apparently they ran out of plastic wrap. They didn't honor my request to either wear booties or take shoes off when needing to step on rugs to assemble beds. One of my white rugs ended up stained and filthy from their shoes. They are quick and prompt to respond when scheduling a move but I've had zero response from them regarding the damage to my rug and mattress. I am getting the rug cleaned but what do you even do with a dirty mattress? I am so angry. read more