We couldn't wait to try Ume Tea for the first time, and it definitely lived up to the hype. The shop is located inside Milpitas Square on the far left side, making it fairly easy to find. The first thing that caught my attention was the huge pink bunny displayed in the front, which gave the store a fun and inviting atmosphere. The interior was clean, bright, and welcoming, making it a great spot to stop by for a quick drink and snack. Ordering was very convenient since they have two self-service touch-screen kiosks. The menu was easy to navigate, and placing our order only took a few minutes. We decided to try the salt and pepper chicken, a black fresh milk tea with boba and taro, and a brown sugar oolong boba milk tea. The salt and pepper chicken was surprisingly addictive. It was crispy, flavorful, and seasoned just right. Each bite had a nice balance of saltiness and spice. My only minor complaint is that I wish they included a little more basil, as it would have added even more aroma and flavor to the dish. The drinks were equally impressive. The black fresh milk tea was smooth and refreshing, and the boba had the perfect chewy texture. What really stood out was the taro. This was my first time having actual taro chunks in a milk tea, and I absolutely loved it. The chunks added a unique texture and a rich taro flavor that made the drink feel more satisfying and filling. The brown sugar oolong boba milk tea was also delicious, with a great balance of sweetness and tea flavor. The brown sugar complemented the oolong perfectly without being overpowering. Another thoughtful touch was the cute carrying bags they provided for the drinks. Not only were they adorable, but they also helped keep the drinks cool and made them easier to transport. Small details like this really enhance the overall customer experience. Overall, we had a great first visit to Ume Tea. Between the tasty drinks, delicious snacks, convenient ordering system, and fun atmosphere, it's easy to see why so many people enjoy coming here. If you're craving quality boba, unique drink options, and satisfying snacks, Ume Tea is definitely worth a visit. We'll definitely be back to try more items from the menu! read more

Ume Tea is a milk tea place located in a busy plaza in Milpitas. The parking is easy to find, and the outdoor seating all over the plaza provides a nice atmosphere for customers. However, during Sunday lunch hour, the place gets super busy, so expect a longer wait time. The ordering process can be a bit frustrating as there is only one available order machine. This can cause a long wait time just to place your order. However, the food and drinks come out fast, making up for the wait time at the ordering station. The pricing is pretty standard for a milk tea place. You can add spiciness to your food, which is a nice touch. I ordered the takoyaki and curly fries, and both were delicious. The takoyaki had a crispy exterior and was filled with savory octopus pieces. The curly fries were crispy on the outside and fluffy on the inside, making for the perfect side dish. I also ordered their famous mochi milk tea, which came with taro chunks. Unfortunately, you cannot change the sugar level. However, the mochi topping is a great combination with the milk tea because the sweetness comes from the mochi. It's a nice touch to the drink and adds a unique texture to the drink. Interestingly, I was told that they didn't add any sugar to the milk tea. I found this surprising, but it was a pleasant surprise as it made the drink less sweet and more refreshing. Overall, Ume Tea is a great milk tea place to check out if you're in the Milpitas area. The food and drinks are delicious, with the takoyaki and curly fries being definite highlights. The only downside is the long wait time at the ordering machine during peak hours. However, the fast service of food and drinks makes up for it. It's worth noting that the mochi milk tea is a must-try and a unique take on the classic milk tea. I highly recommend this place for anyone looking for a great milk tea place with delicious food options. read more

I stopped by UME for a refreshing drink and left impressed with both the customization options and the friendly service. The menu offers an nice selection of milk teas, fruit teas, yogurt drinks, matcha beverages, and specialty creations. I especially appreciated how much control they give customers over their orders. You can adjust the sweetness level anywhere from 0% to 100%, choose your ice level, and customize your drink to match your preferences. The kiosk ordering system made the process quick and easy. I ordered the Mandarin Iced Tea at 30% sweetness, and it hit the spot on a warm afternoon. The drink tasted bright, crisp, and refreshing. The lower sweetness level allowed the natural citrus flavor to shine without becoming sugary. Every sip felt light and cooling, making it the perfect choice for a hot day. The staff also deserves recognition. Everyone I interacted with was welcoming, patient, and thoughtful. They made the experience pleasant from start to finish. The space itself left me a little conflicted. The bright pink theme gives the shop a playful personality, and the merchandise displays add a fun, whimsical touch. However, the seating area felt cramped, and the music played so loudly that carrying on a conversation became difficult. Even when someone sat right next to me, I found myself struggling to hear them. The shelving displays also felt somewhat sparse and unfinished (not pictured) which made the overall design feel a little off despite the cute concept. That said, I came for the drinks, and UME delivered where it mattered most. The quality of the beverage, the ability to customize every detail, and the genuinely friendly service made this a place I'd happily visit again. There are plenty of intriguing options on the menu, and I'm already looking forward to trying something new on my next visit. read more

I recently had the pleasure of visiting Ume Tea, and it was an absolutely delightful experience from start to finish. The moment I walked in, I was greeted by the warm, inviting ambiance and the friendly staff who made me feel right at home. The menu at Ume Tea is impressively diverse, offering a wide range of tea options that cater to every taste. I decided to try their signature Ume Plum Tea, and it did not disappoint. The balance of flavors was exquisite, with the tartness of the plum perfectly complemented by the sweetness of the tea. It was refreshingly unique and a true treat for the taste buds. The attention to detail in the presentation was also noteworthy. Each drink was beautifully crafted, and the use of high-quality ingredients was evident. I also appreciated the range of customization options available, allowing me to adjust sweetness and ice levels to my preference. Aside from the fantastic beverages, the overall atmosphere of Ume Tea is worth mentioning. It's the perfect spot to relax with friends or get some work done, thanks to the comfortable seating and free Wi-Fi. The décor is modern yet cozy, creating a peaceful environment that enhances the overall tea-drinking experience. Ume Tea has quickly become my go-to place for delicious tea and a welcoming environment. Whether you're a tea connoisseur or just looking for a pleasant place to unwind, I highly recommend giving Ume Tea a visit. You won't be disappointed! read more

It was a cold Sunday night, the perfect excuse for a warm and cozy boba run, and Ume Tea & Snack did not disappoint. Despite undergoing renovations, the charm of this spot still shines through, with a lively and inviting atmosphere that makes you feel right at home. Even with some areas temporarily boarded up, Ume's colorful glow and playful pink decor create an irresistible bubble tea wonderland vibe. Walking in, you're still welcomed by the signature palette of pinks and adorable bunny mascots, with cheerful displays that promise a memorable experience. The thoughtful touches, like the "Join Our Loyalty Program" flyer featuring a fluffy pink bunny, show that even during renovations, Ume is focused on making your visit enjoyable. We tried the *Soy Mochi Milk Tea with soy cheese top*, a deliciously rich treat, complete with chewy mochi and a creamy, savory cheese topping. The *Jasmine Green Tea with aloe jelly* offered a refreshing contrast, perfect for balancing out the sweetness of the milk tea. Even on a bustling night, the staff managed the crowd smoothly and maintained their friendly demeanor. Renovations or not, Ume Tea & Snack remains a boba haven that delivers warmth and joy on a chilly evening. Grab a boba, soak in the fun, vibrant atmosphere, and let their delicious drinks lift your spirits! read more

The lady who took my order was extremely rude. Even my friends who didn't speak mandarin noticed the unfriendly tone. As I started telling her what my order was, I typed in my phone number on the iPad on the counter so that I can collect rewards. Btw the iPad even asked for your phone number. Yet the lady interrupted me and almost yelling at me said "DON'T TOUCH THAT! DON'T TOUCH THINGS AS YOU WILL". Later on I found out that it could have been the last persons order they hadn't collected points on. But the attitude on her face and tone she spoke with are just so rude. The store owner should do better screening on their employees attitude towards customers. read more

I was excited to try out this milk tea place, especially with the convenience of ordering through a QR code. However, my excitement quickly turned into frustration when it took a whopping over 30 minutes to receive my drinks. I asked a few times for the status of the order as the app noted the drinks should be ready in 15 minutes. Kept on getting, it's almost ready. Despite the supposed time-saving advantage of the QR code, it seemed to have little effect on expediting the process. The drinks themselves were decent, but the lengthy wait time overshadowed any enjoyment. Not worth it. read more

Ume Tea is a dependable and reasonably priced boba shop. While it may not boast any spectacular or extraordinary features, you can never go wrong or feel disappointed. They offer a variety of drinks, including milk teas, fruit teas, non-caffeinated beverages, and smoothies. Additionally, they serve hot food such as popcorn chicken, bento boxes, fries, and various snacks. I opted for one of their fruit teas, and it was quite enjoyable--refreshing, not overly sweet, and offered a good portion for its price. In summary, Ume Tea is an excellent choice for satisfying your boba cravings. read more

UME Tea stands out for its exceptional quality and diverse selection. The variety of blends available caters to every palate, ensuring a delightful experience with each cup. The freshness of the tea is evident, with vibrant flavors that elevate the enjoyment of every brew. Elegant packaging not only enhances the presentation but also maintains the tea's quality. The customer service is impressive, characterized by prompt and attentive support. UME Tea consistently delivers an outstanding tea-drinking experience and is highly recommended for all tea enthusiasts. read more

I had an amazing experience at this bubble tea shop! The staff were incredibly friendly and welcoming, and helped me choose the perfect drink to suit my taste preferences. I ordered a classic milk tea with boba, and it was absolutely delicious. The tea had the perfect balance of creaminess and sweetness, and the boba was perfectly chewy. The shop itself has a cozy and relaxed atmosphere, making it the perfect spot to hang out and enjoy a drink with friends. I'll definitely be coming back to try more of their menu! read more

Ume Tea has quickly become my go-to spot for drinks! The flavors are always fresh, creative, and perfectly balanced--not overly sweet, which I really appreciate. Their fruit teas are super refreshing, and the boba has that perfect chewy texture. The aesthetic of the store is also super cute and relaxing, making it a great place to hang out with friends or chill solo. Staff is always friendly and fast, even when it's busy. Highly recommend trying their signature drinks--you won't regret it! read more

Our order took 30 minutes to get to us. because I had to walk up to the counter and ask. If you're looking to get one of their big drinks with a keychain in the bottom, it's extremely confusing, and I wasn't able to order it. Saw multiple other people order it and the employees simply wouldn't give it to me. I got the brown sugar milk tea at 50% sweetness (which is marked as regular) and it was bland. 2 large drinks cost $14.95 read more

I've never been here before and I was craving some bubble tea. I'm from Seattle, and I know California has some really good shops. My friend brought my here and I had the coffee brûlée milk tea -- and my goodness it was just what I needed. I was tired from my flight and it picked up right up. Their customer service is awesome too, they were very friendly when entering and they also had fire music playing. Check it out! read more

We just tried Umete, and it was such a great experience! Their boba is absolutely delicious--one of the best we've had. The interior is super cute and welcoming, even for kids. What really stood out to us was their kids' boba menu--something we've never seen before! It's such a thoughtful touch that makes the place perfect for families. Highly recommend checking it out for a fun and tasty treat! read more

I absolutely love Umetea! The drinks are always fresh, flavorful, and perfectly made. The staff is super friendly and knowledgeable about their menu, offering great recommendations. The cozy atmosphere makes it the perfect spot to relax or catch up with friends. I highly recommend their signature drinks - always a treat! Definitely my go-to place for bubble tea! read more

The milk tea has a good taste, but what I like most is fruit tea, especially with the addition of the cheese foam. When the fragrance of fruit mixed with the salty flavor of cheese touches your tongue, you will get an amazing feeling. Also, the receiption counter was very attentive and mild. read more

The interior is cozy with a modern design, making it a nice spot for hanging out or grabbing a quick drink. Overall, Ume Tea is a solid choice for boba enthusiasts, offering high-quality drinks and a welcoming environment. A few improvements in service speed would make it a perfect spot. read more

I recently visited UME TEA and was blown away by the quality of their drinks and the friendly atmosphere. The tea is rich and flavorful, with the perfect balance of sweetness and creaminess. I love that they allow you to customize the sugar and ice levels to suit your taste. read more

尝试了一下新品龙眼桂花冰半糖加了珍珠，这款的甜度比较迷，冰的部分没有半糖那么甜，我个人觉得是几乎不怎么甜也没太多味道的，所以我都等化一些了再喝，化了的部分甜度会比半糖高，65%这样吧，我比较能吃甜是可以接受的，如果怕甜的要慎重。碎掉的龙眼肉和较为结实的果冻质感的桂花冻让口感很丰富，但是桂花冻的味道我不太喜欢，不甜不香还有种迷之化学合成品的味道，以后再喝会换掉。个人比较喜欢桂花与龙眼的组合，湾区茶铺桂花饮品相对来说较少所以还是给到一个4星。这家的珍珠质感算一般，不会很软有一定嚼劲，但是并不算Q弹，像跑了一点气的气球。 read more