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    Unicorn Moving & Storage

    4.0 (326 reviews)
    Open 8:00 am - 2:00 pm

    Services - Unicorn Moving & Storage

    In-state moving

    Out-of-state moving

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    Stuff just haphazardly thrown into huge open containers.

    I had never hired movers, but I'm disabled and can't walk much nor lift heavy boxes. My realtor recommended Unicorn Moving. Alan came and did my estimate 20 days before my move. I explained that I would have a lot of stuff packed before my move, so I questioned the $20,000 estimate. Alan said he overestimated because he didn't know how much I would box up, but I would only be charged for work done, which he thought would be less than $15,000. Since the estimate said $10,000-$15,000, I booked it. Steven was the lead mover of 8 movers and 4 trucks. Steven told me that a cash tip was expected, so I should go to a bank. I did a Google search that said $50 per mover was a generous tip. I was not able to supervise all 8 movers, but I gave directions about what I wanted. I noticed one of the movers packing a very big box, and I asked if the box would be heavy, because I can't lift much. He told me he was only putting light things in the big boxes. I asked another mover if they were labeling the boxes, and he said they were labeling boxes by room. Before leaving, Steven asked if I got the tip money. He was confused when I gave him $400, because he had wanted $4,000, $500 for each mover. I told him that was a lot. Steven said he could get the bill down to $9,000, so with the $4,000 tip, my total cost would be $13,000. I said I would need to get the cash from the bank in the morning. After Steven left, I texted him to see if he had accidentally taken my dolly. He said he would return it. I then texted him that we were cleaning up a lot of trash on the lawn- pizza crusts, empty bottles, empty tape rolls. My neighbors even complained that trash was left on their lawns, and several movers had been lying down on their lawn. (I suspect, so I could not see them.) I found it odd that the movers left so much trash when I had a dumpster. Steven apologized and said he would deduct some from the bill. I then went to shower and found out that my toiletries and towels had been packed up, so I couldn't brush my teeth, etc. Luckily, I had extra towels and could shower. In the morning, Steven said the total cost for the move would be $9,363.28. I said I was going to hold onto the $4,000 cash tip until I got the final total, because I didn't want them to change the total after they got their cash. I was moving stuff to my storage place and to my house in Houston. When I got to the house, Ryan came to get the keys for my storage units. I directed him to stack all my tubs together and to stack the boxes by room, and to save a walkway in the middle for easy access. Steven then arrived and started unloading at the house. Ryan came back after they had finished unloading at storage, and the other 6 movers helped Steven. When they were done, Steven told me that the movers were so mad from unloading at storage that they didn't want a cash tip anymore and wanted their hourly rate. I asked why the guys were upset, since the 10' x 30' units were roomy and on the first floor. Steven said the guys were upset that they had to unload really heavy boxes (which they packed) without a dolly and it was hard to move with 6 movers unloading. I asked why they didn't have any dollies, and Steven said the dollies were on his truck. I asked why they didn't come get them, since the storage place was less than a mile from the house. Steven said he didn't know, but my new total was almost $18,000. I was very upset, and Steven said he still wanted to work with me, and he could lower the bill to $14,300 if I gave them a $1,700 cash tip. I gave the $1,700 to Steven which he distributed to the movers, and they left without showing me what they had done. At my house, boxes had been thrown into the shed with a pile of unboxed clothes on top. At storage, the first unit was crowded, the light switch was blocked, and there was no walkway. My second unit also had the light switch blocked, but there was a walkway. None of the boxes were labeled. And there were several huge open boxes where stuff had been thrown in. Later, I saw that I was billed for $16,972.67, and not $14,300.

    Their truck
    Andy K.

    Jesse and Eddie did a fantastic job. I would use them again without reservation. Careful and fast!

    Owner's reply
    Carrie B.

    Just wanted to update review after business owner replied. They definitely did not take care of the issue. We never heard back regarding the broken items. I just think that if nothing else, breaking items constitutes some type of discount.

    #countrybarnliving!

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    2 years ago

    excellent group of movers, very polite and the estimate was accurate! Packing was perfect, lots, but perfect.

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    3 years ago

    They really did a fantastic job, their quotes were more than fair and they did a great job. Shout out to TJ & Chris for all the hard work!

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    4 years ago

    Great service by the Unicorn team, fast, efficient snd great value. Highly recommend for ATX local moves.

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    2 years ago

    He was to weak to move my couch, and scratched my hard wood floors right before moving costing me thousands.

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    3 years ago

    Very professional and Sean and Jojo were on time and went above and beyond to help. Highly recommend Thanks

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    Page 2 of 9

    Ask the Community - Unicorn Moving & Storage

    Tried to request a quote but it's not mobile friendly and half the form won't show on cell phone?

    I had similar problems with their web form on my laptop. I finally had to call and talk to someone on the phone. But they never did get back to me with a detailed estimate that I could rely on. I gave up on them.Seem to be mainly a local mover anyway

    Don’t See Your Question? Ask Away!

    Review Highlights - Unicorn Moving & Storage

    Unicorn Moving's prices are competitive, and the company's movers are professional, on time, and efficient.

    Mentioned in 7 reviews

    Read more highlights

    The Moving Kings

    The Moving Kings

    4.8
    (290 reviews)

    Donral and Rich were very quick and did a great job. Highly recommend them and the company as a…read morewhole.

    Brandon, Richard and Marty were amazing! There is a reason why this company has a great rating…read more I spent hours researching moving outfits and even used 2 different companies for various stages of my move up to today. I was not incentivized for this review at all. Paid with my own money and found them through Yelp. Why should you just stop researching moving companies and book with them? Here's why: 1. They do what they say and they are professional movers. -Clear quote in writing. They don't chase low rates. You do pay for what you get. Also: -No extra surprise fees -They moved me out of 2 storage units, drove my items to my new home, unloaded that load, then helped me unload and unpack my 16foot pod. 2. Their management is very responsive and clear with pricing and quotes verbally and in writing. Discount if you use zelle or venmo otherwise you pay CC fee of 3%. 3. This crew arrived on the dot, moved my things with care and were SUPER quick working. They unloaded my 2 units and into their truck so fast. Once in my 2 story home they asked where things needed to go. None of this needing to move things after the move. They laid down a protective mat for the dollys and high traffic. They took the extra time to help me place my heavy furniture and took apart and put back together beds after going up and down my stairs. They were super careful not to hit my walls, corners or doors and doorways. I'd 1000% pay the money and hire them again. I've moved 6 times at this point and by far this has been the most pleasant, professional, efficient and enjoyable! While we waited for the pod to arrive (pod was running late) Brandon proactively asked if he could help me unpack my kitchen boxes. He went above and beyond. They worked cleanly putting trash away, boxes broken down and put in a nice pile. Thanks Moving Kings and my crew today! You are wonderful!

    Unicorn Moving & Storage - movers - Updated July 2026

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