Love this friendly neighborhood dry cleaner and laundry! It's located in a weird looking strip off…read moreof Ross, but inside, the place smells delicious of detergent. I dry cleaned my winter coat here, and I received it back the next day perfectly clean and fresh. They even gave me a small first visit discount without asking! Will be back with all of my dry cleaning!

Staff is extremely friendly with a great turn around on products. Attentive to the stains I had on…read moremy clothing and honest about what to expect after service! Would definitely recommend.

Great customer service, location and value! Would recommend this family-owned place for anyone on…read morethe area.

I was excited to try this new place , I took a total of 5 items . Two were not bad but the rest…read morestill had stains and dirt

I was just charged $127 for two items: a short jacket and a…read moreplain white shirt (nothing special). And you're not told till u go pick it up. Seems to be a consistent theme in all negative reviews here so PLEASE know what you're getting yourself into beforehand.

Genuinely the best dry cleaners in town. I always feel confident referring my clients and their…read moreexpensive luxury garments to Swiss because I know they always do an incredible job and they treat the garments very well. I know from experience how hard it is to find a good cleaners to trust with your expensive pieces and I'm happy that we have a great company like this in Dallas. I also love the family that own this place!

Ruined my wedding shirt and refused to do anything. They said it caught on another shirt when…read morebeing cleaned and they are not responsible for anything. They said there is a sign that says they aren't responsible, so my $200 Bugatchi shirt I wore once at my wedding is gone. They don't stand by their work, and you leave your nice clothes at your own risk. Go somewhere else and pay a little more that will honor their mistakes. Awful business, stay away

Requested a work shirt that's been used for about three years to be cleaned. I understand the shirt…read moreis old but there was no need to not only berate my shirt but disrespect my character calling me dirty. I took the shirt to super clean dry clean and they didn't even question the shirt and got it completely clean with no issues and no hiccups. Treat your customers better.

I've been a loyal customer of this dry cleaners for 15 years, and it's disheartening to see how the…read moreprices have skyrocketed over the years. What used to be a reasonable expense for maintaining my wardrobe has now become a significant financial burden. Just recently, I paid $10 per piece of clothing to be dry cleaned. While I understand that costs can rise due to various factors, the increases year after year have been staggering. It feels like every time I visit, I'm hit with another price hike that makes me question whether I can continue to afford their services. I appreciate the quality of their work and the convenience they provide, but at this rate, I need to explore other options. It's disappointing to see a long-standing relationship with a business I once trusted turn into a struggle to justify the costs. I hope they reconsider their pricing strategy, as I would love to continue supporting them, but the current rates are simply unsustainable.

We have been going to Custom Cleaners for over 10 years and their quality and service are above and…read morebeyond!

My boyfriend Michael R brought designer bags here to get cleaned and I honestly would not…read morerecommend. We were never quoted a price, ended up paying over a thousand. (which fine, they're designer, I get it) but then it took FOUR months to get them back. Four. Every time we called, she would say she'd check on them and call us back... and never did. We always had to follow up ourselves. No updates unless we chased her down. The craziest part -- we were waiting on 3 specific bags and when I called, she said "we don't have any more of your bags." Excuse me?? Thank goodness I had photos from the day we dropped them off. Once I described them, suddenly it was "oh yes we have them, they're in processing." Processing for weeks. What does that even mean? No clear explanation, no transparency, just vague answers. For how expensive this was, the communication and turnaround time were beyond disappointing. Designer service price with zero luxury-level service. Definitely not worth the time, stress, or money. Chat gpt how to clean designer bags and save your money.

Never sent me a text when my dry cleaning was ready for pickup. Also took 5 days for them to…read morecomplete 3 items of clothing. Associates in store were not very helpful. Will not be returning. Go elsewhere for dry cleaning needs.

The staff is very friendly and their services are reasonably priced. I would highly recommend.read more

Took a few of my items to this dry cleaners for steaming services and I was very pleased with their…read morework. They were kind and truly amazing to work with. I also decided to preserve my wedding dress with them as they offered better prices than the other wedding dress preservation companies and I am very pleased with that as well as they were very communicative and provided the services very quickly. The whole process took approximately 2.5 weeks. I highly recommend this location and I appreciate Yuna's help in explaining the process to me and being in communication with me regarding the whole process.

Good price. Kind friendly service. Quick dry cleaning. I'll definitely use them again.read more

In March of 2022, I had to Leave Dallas in a hurry due to my Mom's stroke…read more Well, I forgot I had put a couple of items in the Dry Cleaners. I hadn't been back since. I figured the items were long gone... I made a trip back to Texas to take care of some business I thought I would take a chance and see if Frank @ Sterling Cleaners would still have my items.... Guess what? He did... I almost cried. Best Cleaners around. Frank, you definitely made my day!