Helpful and honest! We're visiting the area and my check engine light came on last night. Josh…read morechecked it quickly, determined the issue may have been dirty fuel that didn't require spark plug replacement and since it was driving well that I was good to go after he cleared the light.

It's honestly rare these days to find a repair shop you can fully trust, but this place is the real…read moredeal. They've been in business for years, and it shows--not just in their experience, but in how they treat people. I brought my car in expecting a major repair, and instead of upselling me, they walked me through what actually needed to be done and what didn't. That kind of honesty is hard to come by. They took the time to explain everything clearly, never pressured me, and made sure I understood my options. In a time where it feels like everything is about squeezing out more money, this shop stands out for doing the opposite--being fair, transparent, and genuinely looking out for their customers. If you want a mechanic you can trust long-term, not just for one visit, this is the place. I wouldn't take my car anywhere else.

This location provided us with great, efficient service while coming in with short notice and…read morehaving us taken care of inside/less than an hour. Despite being about 30 minutes away, I'd strongly consider coming back again to get serviced.

i took my car for a in my radiator leaking they had my car for 6 days and when i went to pick-up…read morethe car got one block, and the car run hot i bring the car back they needed the car for one more day. I don't trust it and i was very upset when i had to come back to get my car and when i did as i was leaving one of the work said something smart but i kept going i get to my car one of the worker came up behind my car raising his motor in his car i pulled up and got out my car to what's up but he kept going pass me my wife and kid just looked at him i will never bring my car back there again. Now the manager Cody king has great customer service but his worker are trash.

Very pleased with the service I received here. Good folks, honest prices. They are prompt and…read morefixed my older vehicle without any problems.

Just moved to the area from out of state and needed a screw removed from my tire and an oil change…read more They took great care of me, and the pricing was great! Our other car needs a little help, so we are going back. Nice to find honest mechanics!

I recently took my Toyota 4Runner to Eagle Eye Automotive, and I couldn't be more pleased with the…read moreservice. I brought it in for a timing belt replacement and asked them to inspect the brakes while everything was apart. Instead of trying to sell me work I didn't need, they told me the brake pads still had plenty of life left and didn't charge me for unnecessary repairs. That kind of honesty is getting harder to find these days. The work was completed professionally, and when I picked up the vehicle, I immediately noticed it had more power and ran smoother than before. The staff took the time to answer my questions, explained the repairs clearly, and never pressured me into additional services. Finding an honest repair shop is rare these days, and Eagle Eye Automotive has earned my trust. If you're looking for quality workmanship, fair pricing, and people who put integrity ahead of making an extra dollar, I highly recommend Eagle Eye Automotive. I'll definitely be returning for future service. Highly recommended!

Hello all! My 19 yo daughter's 2010 Hyundai has had problem after problem for... well... forever it…read moreseems. Her dad tried being a way-out-of-his-league mechanic every time her car just decided it needed to rest for a bit in the driveway. That car had schädenfreude making our lives h-e-double hockeysticks. Last Thursday my daughter and I were fed up with waiting for... for him to MaGiCaLlY discover and fix the problem. So I went searching for the best mechanics in the 'Burg (is that still the cool thing to say?). The overall consensus was Eagle Eye Automotive Williamsburg. I called them up and spoke with this über awesome guy named Ryan there and explained our saga. He confidently said, "I'll fix it no problem. Bring it in. I got you, fam." (Not an exact quote.) Sold. Tow it there. Friday he discovers the problem. Easy fix, apparently. He did indeed have us as fam. Monday that old lazy car was all ready to go. Price was very reasonable. Ryan was one awesome mechanic and person in general. So... TL;DR Go to Eagle Eye Automotive to get your broke down car/truck/SUV/whatever squared away and Ryan and that crew will handle it like the highly competent (and cool) mechanics they are.

While my family and I were traveling from out of state, we unexpectedly experienced vehicle trouble…read moreand found ourselves in a stressful situation. From the moment we arrived, Damian and his team demonstrated exceptional professionalism, integrity, and customer service. They thoroughly assessed our vehicle, clearly communicated the issue, and presented multiple repair options without any pressure, allowing us to make an informed decision. Their efficiency, expertise, and commitment to customer satisfaction enabled us to get back on the road quickly and with complete confidence in our vehicle. It is rare to encounter such a knowledgeable, courteous, and accommodating team. Damian and everyone at this Meineke location truly went above and beyond to provide an outstanding service experience. I highly recommend this Meineke to anyone seeking honest, reliable, and professional automotive care. Thank you, Damian and the entire team, for turning a stressful experience into such a positive one.

Great customer service from Damion! He was able to fit me in right away to get my car checked out…read more Thank you

I absolutely LOVE this place! Every time I come, they are quick, friendly, and uber professional…read more My car had the incorrect part installed by another shop, and the team at K&H was able to find the problem, get the correct part and my car was running as smooth as peanut butter for it! I've had my car for 2 years and I only trust it with the very capable hands at K&H. It's a good idea to call before you show up, as they can get busy, and good for them, they deserve the business. I also am grateful that they were open on Labor Day to get my oil change in the very timely fashion that I've come to expect from them. I appreciate that they explain the options and help me to make an educated decision before moving with the fix for whatever the problem is. I'll be a customer with them for as long as my family is in Virginia, keep up the amazing work, you guys!

Got my company vehicle in the shop very fast, diagnosed it, gave me a fair price, and had it back…read moreto me the next day. Thanks Mike!

While it is concerning to see all of these negative reviews - I certainly did not have any of these…read moreissues. I worked mostly with John and Victor. Initially, I had a slow leak patched for free on promotion, and I paid nothing that day. As the tires were old on the car, I figured I would get a quote from them as well. I shopped around, and their warranty and price was definitely the best I saw. It did take a while to get the new tires on, but nothing awful. When putting on the tires, Victor noticed that the seals on my front struts had worn, and that the hydraulic fluid leaked all over the chassis and brakes. He very clearly and professionally explained the issue to me, while the car was lifted, and showed me where the leaks were as well. He also pointed out a leak on the radiator. They certainly didn't coerce me to do the repairs there: They told me to go to the shop where I had the radiator done, as it was under warranty, and to a dealer for the struts. They did provide a quote for the brakes in case I wanted to do them there. Basically, they did the opposite of these reviews: They gave me clear information presented in a professional way and worked with me to find the best solution for myself (and my wallet). Overall, I was pleased with their service and communication, especially with those two staff members.

These guys were great. Had a nail tire and didn't even charge me to repair my tire awesome!read more

I had an appointment to have two tires installed. I called them the day before remembering I had an…read moreappointment two hours later and she said it was no problem. My sister took it in the next day and reminded them that she had to be out before 11 and the woman at the counter got a little irate with her. When she got to my car the pressure was different on each tire, ranging from 37-29 psi. That is insane, I had to go to the Wawa and put air in my tires after paying an additional $50 for balancing (which needs to be refunded) and $40 for installation and to be honest they really don't look brand new to me. Needless to say, I will not be returning to this location for ANYTHING, and it's the closest location to me.

Very fast and the customer service was on point! thank you so much. helped me get my tire on asap!read more