Thank you JJ and Yohan for their help with leasing a car. I had a great experience and they were able to help me the best way possible. I am very happy and recommend them! read more

I'm extremely happy and satisfied with my purchase thanks to Van Nuys Kia and especially Ramon Vallejo for personally delivering the vehicle to my home. Seeing the car in person made the whole process worth it! No regrets! read more

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When you book a maintenance appointment, if you have any body damage on your car, they will ask you if they can do the body work. If you tell them you're all taken care of, you've made other arrangements, and thank you, three more people will pester you and try to get you to relent, despite your clear refusal. (They must get a commission.) After your multiple clear refusals, they will still go ahead and give your contact information to an outside body shop. Yes, your contact information will go to a third party you didn't approve. That is a breach of trust. I really thought I liked these guys. This was my first time at the shop getting something done and I was looking forward to a continued relationship with them. I'll be going elsewhere from now on. read more

We spent a few hours with the Kia Team, and walked away with the car of our dreams!!! This is our Kia story! We found the car on the internet, and scheduled an appointment to see it. We were graciously greeted and directed to work with Austin (Salesman) , he was genuinely a nice guy, very pleasant and honest. Austin took us on a test drive, and provided car specs and details. He was able to answer all of our questions. The negotiation, well as you may already know, this is typically the most challenging part of the purchase, however Austin and Ali (General Manager) made it painless. It took us a few exchanges before we were all agreeable to the price and terms, it's a win! Lastly, we proceeded to the finance department to complete the paperwork. The lovely young lady was friendly and kind, providing us with all the information we needed and the signing began!! We were very happy with our experience at this dealership, it functioned like a fine tuned motor (no pun intended) and everybody was smiling and offered us water to ensure our comfort. Thank you! Thank you! Thank you! read more

Service was excellent! Martha Hernandez was super kind to us and provided us with the most smooth and efficient service! definitely will be coming back! read more

Me and my wife took our Kia soul for service and Martha Hernandez helped us she was very friendly and courteous thank you Kia for having an employee like her. read more

I went in for recall service and Petros Pananyan told me it was gonna be 2-3 hours. Almost 2 hours later I'm still waiting , i asked Petros how much longer, he said 2 hours. I only went in for one little thing. I got here at 8:30am but they didn't start till 12pm and I had work at 1pm. I tried messaging Petros about how long will it take but he never responded. I walked back in and Petros ignored and didn't help me when there was no one there. Then a lovely woman (I should've gotten her name) came and helped me and told me the car was finally ready. Petros has awful customer service, never apologized for the delay or anything. read more

Ramon Vallejo was awesome to work with! He was really straight forward and did everything he could to help me get the best deal on my car. He made the process easy and was very knowledgeable. I would highly recommend coming here and working with Ramon!! read more

Today, I had an appointment for oil change and rotation on my car. After almost 3 hours my car was ready. What a waste of time. The reason we have appointments is to make everyone life easier. They also lost the key lock for my tires. Luckily, they found it. Horrible service. read more

We bought a new Kia Soul today at Van Nuys Kia. We had to drive an hour from Orange County, but it was worth the drive. Abby from the internet sales department was very responsive and a pleasure to work with to discuss the car and price we were looking for. Manar Ali worked through our deal with us and had the car ready when we got there. He was an absolute pleasure to work with and honored everything we had discussed by email and on the phone. After working with many pushy and dishonest dealerships, this was a real breath of fresh air! Thank you Manar! read more

Van Nuys Kia - Car Dealers Near Me - Van Nuys, California

Jason who works in the Parts department is very nice and helpful!! He helps me with my complicated refund and he is very patient! I'm really appreciate his help! read more

I was able to come in on a last minute deal with the intention of buying the new Kia K5 and was immediately taken to view the car by the salesman Omar. Omar then let me take the car out for a spin and upon return we negotiated the terms of the deal and he went to bat for me and got me the numbers I wanted to purchase this vehicle. Omar was a really great and polite salesperson and I'm glad I took my business to Van Nuys KIA. Great service and a great car, 100% satisfied with the service I was provided. Thanks Omar and Jacob from financing too! read more

Van Nuys Kia - Car Dealers Near Me - Van Nuys, California

I just called Kia of Van Nuys and spoke a Martha. She is so helpful, answered all my questions and definitely didn't sugar coat anything. I've had excellent service at Kia on Van Nuys in the past but today, was beyond exceptional. Thank you so much Martha. read more

False advertising and sales games. If you are a WOMAN shopping alone, I highly suggest going elsewhere. I ended up getting an awesome and straight forward deal @ Kia DTLA (ask for Maya!), and Kia Glendale was very responsivea and helpful. The internet sales manager @ Kia Van Nuys emailed me to ask how they were doing (see my response below). Not suprising that I never received a response. Hello Lauren, I was there last Saturday and had a horrible experience. I spoke to three different people via email and no one set me up with an appointment, so I just came in. I was assisted by a salesman (Tariq), I asked to test drive the car listed online for 16,737 but he wasn't sure where that car was, so we test drove a similar car. After I was finished, I checked the vin # and showed it to him that it matched the car ad listed online. After that, he told me the car cost would be more than the ad due to the dealer accessories and that the car was actually 25,900 (approx), which is $9,000 more than the advertised internet price. I expressed to him that I felt the online ad is misleading and false. He then brought in a "manager" (Omar) that agreed to sell the car to me for the 16,737 plus tax, which comes to approximately 18,737, I told him you have a deal and I am ready to purchase. After a conversation regarding financing, the" manager" refused to sell me the car because I chose to finance through my bank at a lower APR because Kia finance had a higher APR. That's ridiculous! I asked for him to show me where it states I must finance through Kia, he wouldn't show me, because it's not true. He didnt want to negotiate or offer any other options, so I left. The whole experience was horrible and it made me feel that women cannot go car shopping alone because they'll be treated differently. If you would like to help rectify this incident, I am open to that. The car (Stock KF2497) is still listed on your website at 16,737. read more

Van Nuys Kia - Car Dealers Near Me - Van Nuys, California

Go see ramon at van nuys kia he will hook you up!he got me in and out and was hel0ful in finalizing the process. read more

Van Nuys Kia - Ramon was very helpful and did a great job finalizing my purchase of my brand new kia rio very stoked to have this new car thanks ramon! - Car Dealers Near Me - Van Nuys, California

I have been through the car buying experience many times in the past and it was always a time consuming nightmare. Buying from V.N. Kia was a very pleasant experience. RJ was my salesperson who was delightful. He made the process very quick and simple. We confirmed pricing and I needed to wait for the car to arrive. Upon arrival we went to the dealership, and once again RJ was so helpful and HONEST! We then moved on to the finance manager, Jhojan. He did not pressure us to add on items that we did not need. He too was very easy to deal with and very HONEST! I also spoke with the sales manager, Brandon Woods. He too was very engaged and wanting to help with any questions I had. This was a totally excellent experience and I would highly recommend buying from them and asking for RJ. read more

I bought my car from Kia Van Nuys. I took it in today for an oil change. My service advisor was Tayler Matwiczak. She was very knowledgeable and answered all of my questions. Then she told me my oil change would be free today since it's the first one. What a nice surprise! She had the service completed promptly and had my car washed, as well. Tayler made it a very pleasant experience. read more

Ramon helped me get a great deal yesterday. He was very patient and helped me until I got my desired deal. I would recommend this dealership and going with Ramon. read more

Van Nuys Kia - Car Dealers Near Me - Van Nuys, California

Charles was very helpful throughout the entire process. He was able to answer each question we had - everything was smooth and easy. Thank you again! read more

Y'all know it's an OUTSTANDING customer service when you wish you gave more than a 5 star review. Our car salesman, AUSTIN was HELPFUL, FRIENDLY, KNOWLEDGEABLE, KIND, and knew just what I wanted based on my interests. He listened and was very accommodating. We were treated like family! We walked out of the Kia dealership feeling like a million bucks. (and a big red bow on our car ) This car buying experience doesn't compare to any other. We have purchased cars from big car dealerships in the past and we would walk out feeling ripped off, taken advantage off, and broke . Not here! The staff here are HANDS DOWN the best I've ever done business with. SAM, if you're reading this, THANK YOU! Thank you for being such a great team player to your colleagues and for also being part of this great experience. AUSTIN, we really can't thank you enough. We are still smiling and are still in shock with the satisfaction of such an EXTRAORDINARY and UNFORGETTABLE car buying experience. May God bless all of you with great health, prosperity, happiness and a high amount of clientele! read more

Van Nuys Kia - Car Dealers Near Me - Van Nuys, California

Amazing Service. People there are very knowledgeable and helpful. Very professional too. From your 7HB Family read more

I will be forever grateful for the outstanding time and effort Ramon Vallejo and Griselda Rivera have spent with me. Especially Ramon Vallejo for staying in constant communication to figure out the best option for me. Despite my overthinking and self doubt, Ramon stayed positive the whole time! He kept advising he will help me get a car. But I was in disbelief considering this is my first car I am signing for on my own but then I got approved! I had to keep my composure together cause it's tough to do anything crying, especially when it is tears of joy. Van Nuys Kia officially has my loyalty. I will be coming back in 2 years when I am ready for a real, luxurious upgrade. Thank you so much! read more

Van Nuys Kia - I got the key 3 - Car Dealers Near Me - Van Nuys, California

Most of the staff just sitting around and weren't very helpful. Small place with very little selection. Don't come here go to Glendale.

I came in for an appointment. The person that made the appointment did not ask what the appointment was for. I arrive for Andrew to tell me they would have to keep my car for 4-5 days maybe longer and I would have to cover a rental to see if they could fit me in. I asked why when I made an appointment. They said the appointment was just to drop off the car. If I needed a diagnoses it wouldn't be for another month because they are so busy and backed up. That was just a waste of time read more

Omar, Brandon and Chris took exceptionally good care of me AND got me a great deal on a used, low mileage, Toyota Tacoma 4x4. I have avoided dealers for years, choosing to go the way of the auto broker, but these guys were a breath of fresh air, straight forward, fun, no b.s., and a great deal. HIGHLY RECOMMENDED! I wish buying a car was always this easy. read more

I wanted to have this opportunity to let everyone know that the person to go to or look for at Van Nuys Kia is: Ariq He is very professional and will do best to find you the right vehicle and very straight forward. I enjoyed doing business with Ariq and would recommend him to my friends and family. read more

I visited a few dealerships on my home back to Central Cali. William was such a great help. I bought a used car at Van Nuys Kia. You go into a dealership and there's some employees who are solely driven by sales and aren't personable. William was the opposite, he was personable, helpful, and he helped me find the car I wanted. In the future if I ever want to purchase another vehicle, he's the reason I'd go back to Van Nuys Kia. read more

I recently purchased a 2024 Kia K5. I went in for service and Martha was my advisor. She had GREAT CUSTOMER SERVICE & EXPLAINED EVERYTHING very well. I normally get easily overwhelmed when going to dealerships but Martha made this experience very easy for me. I will definitely be returning and will refer family & friends over to her. Good Job KIA! read more

I'm torn about this review. I want to give a better rating, as I love my car (Kia Niro Electric 2020), even though I was a hesitant first-time buyer of the brand. I see now that value and quality goes into the car, but they skimp on quality when it comes to customer service and bait/switch fees with required services. This rating is for the dealership, not the car. Should have seen the warning signs when my salesperson was eager and extremely helpful - until I drove off the lot. Follow up calls with questions went unreturned. Had to go back to the dealership and speak with someone in-person to get simple questions answered about the car and the services that came with the lease. But when I rolled in for my first required service at 7,000 miles - I had questions about what was offered and what was actually done. They became very argumentative, quickly. I simply questioned tire rotation - as there were obvious scrapes on the wheels from where I hit the curb (oops), that following rotation - were still appearing on the same side of the car. After two weeks and finally speaking to the service manager, he explained. But we could have saved frustration if the guys at the counter had just taken the time to explain how the tire rotation works vs. just shooting down my questions. But it's the 15,000 mile service I caution you about. The KIA CONNECT app offers the service for $119 (normal factory maintenance). But when I got to the dealership, they charged me $270. When I asked why it was different, the manager quickly chimed in that is was required maintenance and this was the cost. I showed them the app and they just shrugged their shoulders. Said the $214 labor was the required maintenance for 15,000 miles. That's called a BAIT & SWITCH in my book. A lovely customer service rep followed up the next day, requesting feedback. So I asked about the conflict in pricing. She said she would follow-up. Two weeks went by and I had not heard back - so I reached out again to the rep, also asking for help with a warning of service needed on the dash (they didn't reset it when I had service). Still, no response. I tried again, a month later, to email the same rep. Still no response. Why would customer service reach out and ask for feedback, if they're just going to ignore the customers? In the end, great car. But when I decide to partner with a brand, it's for the full experience. Unfortunately, no matter how good the car is, the dealership tarnishes the brand. Perhaps consider a different dealership? Or, if it's a brand-wide problem...then stick with a brand that provides excellent customer service along with a quality vehicle. read more

Van Nuys Kia - Car Dealers Near Me - Van Nuys, California

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I had the best experience here at Kia Van Nuys when it was time to turn in my lease, I was unsure of the car I wanted until Eric and Michael reassured me of the new hybrid Kia options they had! such an EASY transition into my new Kia Niro! I absolutely love it and they made getting my new car a breeze! I would highly recommend seeing them for any of your future car arrangements! read more

Van Nuys Kia - Kia Van Nuys - Car Dealers Near Me - Van Nuys, California

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Had a fantastic experience here! I was looking to see what options I had available for upgrading my car when I brought it in for a service appointment. Daniel was a fantastic help and allowed me to test drive a couple of options. He was extremely knowledgeable on the cars I tested and provided pertinent info. He listened to what my wants and needs were in my next car, along with what I was hoping to pay. He worked so hard and was so friendly through the entire process. I'm so happy to be leaving with a new car today thanks to Daniel's help!! I'd definitely recommend the dealership if you're in the market for a new car :) don't forget to ask for Daniel :) he'll do everything he can to work with you read more

Awesome dealership to work with. I contacted 4 different ones in the area, all who played games. The dealer was honest and beat their competitors' prices. In and out, under 2 hours. No fuss, no push sales tricks, just honest people doing an outstanding job. This is my second vehicle from Van Nuys Kia. Ask for J.J. read more

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Couldnt be more happy with the service i recived from The Finance Manager Peter Duate . I will definitely refer the dealer to all my friends and family . read more

My car has been with them going on 4 weeks now, a whole month! they still haven't figured out what's wrong with my car. When I call or text, they just give me the run around; they put me on hold on the phone until I give up, or they say someone will call me back but they rarely do. Worst place ever. read more

I came in pretty frustrated because I was having issues with my car. Upon arriving at the service department I was greeted by Emir who was very knowledgeable and explained what was wrong with my car, he kept me updated on my vehicle status and was able to walk out with my car working like new! Thanks guys! read more

Thank you Kia for making the transition easy with taking care of my car . Great team and service I was experiencing car problems and no one was able to get it right was very upset and emir in service department was able to help me. Thank you so much appreciate all his help read more

I went to multiple Kia's but have never been taken care of like at this location other ones always give me the run around and can't ever seem to fix my issues. I came here one time worked with Emir and was very helpful answered all my questions and got the job done! Will definitely be coming back here from now on! By far the best experience! Thank you! read more

I was experiencing issues with my car, visited this kia because it was recommended by a friend after experiencing the worse treatment at a different kia. Was greeted by Emir at the service department and can say it was a great experience! Thank you guys at Van Nuys Kia! 10/10 definitely recommend! read more

Van Nuys Kia now open with over 700 cars to choose from Van Nuys Kia has excitedly opened its doors for customers looking for a new car fit for their daily lifestyle or to trade in their old one at a bargained price. The car dealership has the largest selection, as well as the lowest prices in the San Fernando Valley. Customers can choose from over 700 cars with brands ranging from Kia to Toyota, Honda, and Subaru by visiting Van Nuys Kia from 9:00 a.m. to 9:00 p.m. at 6115 Van Nuys Boulevard, Van Nuys, CA 91401. Van Nuys Kia values the health of its customers and staff so it is taking the extra steps necessary to maintain a healthy and sanitary workplace by sanitizing its dealership throughout the day as well as each and every car. Van Nuys Kia is a car dealership with a mission to be the automotive home of drivers in the Van Nuys, CA area. Founded on the premise of providing a vast selection of new and used vehicles, exceptional car care, and customer service, the dealership has ranked 13th in the nation just after two months of being open. "We understand that purchasing a vehicle can be very stressful, which is why our dealership has a 'friendly working environment.' We are transparent and pro-customers. We offer a variety of vehicles, from low-end to high-end," says Ken Penafiel, a Filipino American Kia salesman. "What sets us apart from other dealerships is the team we have. Our team members are diverse, easy-going, and most importantly, they treat every customer with the utmost respect. We opened up three months ago and our customers [since then] have tripled. It will just be a matter of short time until we become the number one Kia in the nation or the globe!" he added. Among the hundreds of KIAs available during the grand opening are the new 2021 Kia Seltos LX, 2021 Kia Seltos S, and 2020 Kia Soul S. For additional information, please visit www.vannuyskia.com or call (818) 220-0529. Van Nuys Kia is located at 6115 Van Nuys Boulevard, Van Nuys, CA 91401. read more

I'd like to thank Kia of Van Nuys for the great service and straightforward experience. Ramon Vallejo was a great car salesman and helped me get into my 2022 Telluride with no hassle or pusher sales tactics. You have to give them a shot if your looking for a Kia. recommended them. read more

Van Nuys Kia - New car - Car Dealers Near Me - Van Nuys, California