The team did a solid job and kept me updated during the repair. Everything seems to be working…read moreproperly now. The only small issue was the longer waiting time.

Unbelievable experience with this hero staff! My car stopped working in the turn lane- I couldn't…read moremove and was blocking traffic. I put on my hazard lights, and panicking, attempted to call for a tow truck. Before I could, all of a sudden a woman came and asked if I needed a push, and the next thing I know a couple of mechanics come running out of Portland Best and helped push my car into their driveway. They fixed fuel line issue in ten minutes, then wouldn't take my money! I so appreciate this level of service, especially having been in such a vulnerable situation. Thank you so much, I will see you later this week for service!

I came to Steve's for a simple DEQ test, but the customer service I received was fantastic, and…read moreI'll be coming back the next time I need any real work done. I was in and out in less than 10 minutes with a very friendly rep helping me out. Beyond the great customer service, this is an impressive place! The facility is very clean and organized, and it's easy to see that a significant amount of care and effort goes into keeping it this way. I'm a car guy, and almost wish they'd taken longer so I could look around more. There were a bunch of really cool cars here, so it seems I'm not the only person who's been impressed by Steve's Imports. If you're looking for a fair and friendly place to get some work done on your car, I'd recommend giving them a try!

Long time customer of Steve's. Very good pricing with friendly staff. Just had my 120k service…read moreperformed for about half of what the dealer had quoted me. Will be back.!

I own an EV and had gone to a dealership to get replacement cabin filters and a safety inspection…read more Upon fixing the filters, their mechanics came back with a packet outlining over 2,000 dollars in various repair projects, which initially concerned me greatly. In searching around for a more affordable shop, I was able to get ahold of Re-Born Automotive and speak with John. After describing the issues with my car, John immediately told me, "I can already tell you just took this to the dealership. We've been getting a lot of calls like this one." He briefly explained why the dealership could be incentivized to over-diagnose vehicle issues and promised to go through my car with a fine-toothed comb. He was able to get me in the very next morning without an appointment, and the crew very graciously folded my car's inspection into their incredibly busy schedule. Upon completing the inspection, they informed me that my car, in fact, had a virtually clean bill of health. No brake fluid issues, front control-rod erosion was well within tolerances, etc. Every single "urgent" maintenance issue in the dealership's report was absolutely unnecessary. The team at Re-Born Auto saved me 2,000 dollars, and in the process they secured my business for as long as I'm living in Portland. Re-Born Auto has a 4.9 on Google and an A+ rating from the Better Business Bureau for a reason. They're a local, family-owned business with a staff who displayed consummate professionalism and transparency that made my experience with their shop perhaps the single best vehicle appointment I've ever had. Zero complaints on my end. I cannot recommend these guys highly enough. Re-Born Auto should be your first choice for car service if you live anywhere in or around Portland. I will certainly be referring friends and family to them as often as possible.

I was traveling across country with my camper and got a check engine light on on my car on Friday…read moreof Labor Day weekend! John, and team, told me to come on in, when no dealership would see me until Tuesday! They bent over backwards to fix things and helped me get back on the road by 5pm. Excellent service and really nice people.

A&P actually knows their VWs. I've had at least 3 mechanics before this mess something up because…read morethey didn't know VWs but told me they could do it. My Jetta is a diesel 2003, and Sean and team have kept me running. They've also helped me out with a loaner car when it is available.

This place charged my wife $532 for a simple 12V battery replacement including over $200 in labor.read more

This auto repair shop came recommended by a friend. They are a distance from where I live, about 40…read moreminutes away. They properly diagnosed and fixed the problem. As a widow with not much money, I find it important to feel I can trust my mechanic to fix my vehicle without taking advantage of my lack of car knowledge. I definitely will come back to this shop for future car repairs.

I own a 2010 Lincoln Town Car Executive L and I started experiencing a lot of clanking and clunking…read morefrom my rear end. I thought it was my drive train and differential but turns out it wasn't. I got a full suspension evaluation and now I know what's needed to be replaced and get it taken care of.

I finally found a shop that actually fixes the problem! Konkin was great to me and Ford F-150, and…read moreI couldn't be happier with the experience. They were upfront and honest about what needed to be done, and I never felt like they were trying to upsell me on anything unnecessary. Which is really tough to find in Portland nowadays. Will definitely be bringing my truck back here whenever it needs work. Highly recommend them this shop!

DO NOT trust nor do business with this company. I knew I was buying a salvage vehicle and…read moreunderstood the inherent risks that go with buying one. But, I had an independent mechanic conduct a pre-purchase inspection and also purchased a five year extended warranty. The mechanic found no major issues, so I felt comfortable buying it. I made the trip from Chico California to Portland by Amtrak (14 plus hours) so that I could see and drive it for myself. Unfortunately, in the 20-25 minutes it took the Uber driver to go from Amtrak to their office, upon walking into the lot saw a major dent on the driver side door. The salesperson stayed a parking lot attendant had hit the vehicle causing significant damage to the door and panel to the right of the door. I would have had a body shop give an estimate but it was after 5 pm on a Friday (March 24, 2023) by the time I got to the dealership and the salesperson assured me there was no structural damage. There was no reasonable way to stay Friday, Sat and Sunday to get a quote(s) from at least one or two body shops that Monday. The owner indicated it would only cost them $1000 to fix it and they'd ship it to me. Not wanting to trust their work I requested they agree to pay the cost based on at least three quotes in Chico. They said no and settled on only covering me for $2500. I should've known better but was exhausted and didn't want to take a train back. It was exceedingly bad decision to acquiesce and am now stuck with this problem. I got completely ripped off because the damage to the vehicle that they did, supposedly in the 20 minute ride from Amtrak. For all I know is the damage happened days before I left Chico and they knew if I got there after traveling such a long distance I'd be less likely to walk away. Now I'm looking at least spending another $6000 to repair the damage because of structural damage to the driver side door post, having to replace the driver side door with a new down, and damage further down. I would never recommend this company as they clearly knew this vehicle had more substantial damage than what they indicated. Making it more skeevy was the salesperson telling me they would be fixing it in house & would only cost the owner $1000 to make the repairs. In retrospect, it tells me they're either ignorant, incompetent or outright deceptive. Let my crappy decision serve as a warning that you will likely get ripped off. Do not use this company because the salespeople and owner are unscrupulous. If I could give less than a one star I would.

Very upfront on what needs to be repaired. Just glad to find someone to work on a 1995 Ford F 250…read more Thanks Matt.

Great experience with Matt! Needed a wheel bearing replaced and they took care of it - good…read morecommunication, on time delivery, good explanation of what they found. You do pay for the diagnostics, even if you have the repair done - extra $$, so plan accordingly. Still worth it for the quality of work and convenience of the location.

Great service, honest price, the best support!…read more I only use Arthur's to service my families cars.

My husband took our Nissan here, and although it's a bit of a drive for us, it was absolutely worth…read moreit. Given the reputation many mechanics have, we were willing to go the extra distance--and we're glad we did. They handled our oil change quickly and honestly, without trying to upsell us on unnecessary services, which has been a common experience elsewhere. Their tagline is "The Last Honest Mechanic," and after our visit, I truly believe it.