I'm only giving one star to make a review. This is my second time coming & just like the first time. My toe has been messed up. They still charged me full price after messing up MY toe. I also asked the lady that did my eyebrows to not make them thin. She said "don't worry. I don't like thin." Guess what? They're thin. I'll never come back to this place again. They never even apologized. Just told me to get in the chair. I had to go to work so there's no time. Just unprofessional. read more

Honestly shocked with all the bad reviews. I come to Vina Nails occasionally to get a manicure. I always book with Tiffany and she's lively and great at her job. She's very welcoming and always make sure to give you the best service. I usually get acrylics on my nails and they come out looking great for nail saloon manicure. They last me approximately 3 to 4 weeks which is very impressive. read more

Vina Nails and Spa - Nail Salons Near Me - Randolph, Massachusetts

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If I could leave 0 stars I could . Horrible experience each time I go ! And can you believe it I went 2 times ! The first time coming to this establishment I actually got an infection on my nails . I was so upset and going back and forth I called the owner to tell them and it was a process of not trying to fix the situation. Then months passed I come back I have no idea why .... And they absolutely butchered my nails . The lady doing my nails paid no attention to me and was looking at customers coming in . I left paying absolutely no tip or anything due to how bad my nails came out . I am going back to take off my nails and am better off just doing them myself . I understand we are all in a rush to get things done and go to last min shops but please don't let this shop be on that list. Cleaning protocols are never followed . The women who was doing my nails touched the water of the womens feet she was cleaning then tried touching my hands. Our hands are so precious let's all take the time to appreciate them ! read more

Vina Nails and Spa - Hthis is what I wanted - Nail Salons Near Me - Randolph, Massachusetts

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This place is Amazing! They are so friendly, every time I go there I'm so satisfied with the service and they make you feel special. Especially Tiffany I absolutely LOVE her!!! This nail salon is the best one I ever been too! read more

Vina Nails and Spa - Christmas nails - Nail Salons Near Me - Randolph, Massachusetts

I want to this place expecting I would have my nails done nice.... That did not happen. There was this woman who wanted to leave my feet like this without scrubbing or anything and wanted to put nail polish. I told her no. The worst part is that she wanted me to pay $28. So I walked out of there. I would NOT recommend this place at all. read more

Vina Nails and Spa - How my foot was left. - Nail Salons Near Me - Randolph, Massachusetts

Haven't visited yet, but Lily was extremely helpful in helping me purchase an e-certificate for use when everyone re-opens. Really went above and beyond to get this gift and was very responsive. Thanks! read more

Very disappointed in customer service. I've been a loyal customers for years and the owner Lily would not honor my birthday coupon 2 days after it expired. My birthday was this past week, how does it expire in less than week? Also when they have you check in for the points you don't collect or earn any rewards. I've been there well over 20 times and have never seen a reward. Very very disappointed, I will not be recommending ever again. read more

I came here for a simple upper lip wax and left without someone of my skin because the lady ripped it off. Horrible. Just horrible. read more

Vina Nails and Spa - Nail Salons Near Me - Randolph, Massachusetts

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I honestly wish I could give this place zero stars. I texted and made an appointment with Jody for 6 and she responded saying i should come at 6:30. I come in 6:29 pick out my color for my pedicure and sit in the waiting area. No one acknowledged me when i walked in or when i sat down. Cool. It's now 6:40 and no one has said a single thing to me so i get up to put the nail polish away and walk out because why am I waiting if i made an appointment? Jody finally acknowledges me and says oh she didnt notice me and that she has the water ready for me. I go sit in the chair and put my feet in the water and PROCEED TO WAIT ANOTHER 20 MINUTES. At this point it is 7:02 and she finally starts on my toes and while shes working on my cuticles she cuts my big toe with one of her nail tools. First off no real sanitary procedures in place but just runs my toe over cold water and puts alcohol on my toe and doesnt do anything to properly clean the tool she sliced me with. This is when i finally tell her hey i will pay for whatever work youve done this far but i would really like to leave because im bleeding and this appointment started half an hour late. Shes trying to still work on my feet and im like once again please stop im bleeding and would like to leave. Shes like oh i said i was sorry, i made my other clients wait 30 minutes too and they were fine with it. This was the most trash nail service i have received in my life. It is so disrespectful to consistently waste people's time and think its acceptable and still provide subpar service. I will never come back here and i hope they either get new staff or close down altogether. If you guys are looking for a better nail salon I recommend Fashion Nails in Quincy, Pink and Pretty in Savin Hill, honestly... anywhere but here. read more

Vina Nails and Spa - Bleeding on my toe - Nail Salons Near Me - Randolph, Massachusetts

the one star reviewers are spam, or just Karen's who don't think about the employees and the owner! the service was amazing for being a small business, and I loved that they have massage chairs! their nail colors are very different, with some even being color changing! read more

Well! I have never been to a place where they totally screw up your manicure and gel which changed color from one day to another and wanted to wait a week to fix it. With COVID-19 I did not feel comfortable entering the establishment to begin with so I was already skeptical of going back so I asked for a refund. They charged me $30 for a gel Mani, and only wanted to refund $16 in which I told them I paid full price and I did not get what I wanted. I also tipped the woman 45% so anytime on my service is irrelevant. I wasn't trying to argue in an establishment I did not want to be in any longer so I took the $20 and left. Although, it is two minutes from my house I'd rather travel to my old place which is 20 minutes from my home. Yea! Lol it's that bad. I would not recommend this place to anyone. read more

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This place is the worst. I made an appt for dip manicure and a few days later my nails broke. wanting to be understanding I allowed them to fix the nails. I then went on 2 days later two more nails cracked. I called the owner to request a refund because I live in Boston and can not go back and fourth to this salon. (I came because my typical salon BOSTON NAIL SPA ) was closed due to the marathon. The owner- Lily then told me she would not refund me because the service was provided she then spent two days ignoring my calls and not fixing my nails. I did not want to continue to have my nails fixed multiple times because it was destroying my nails. I would not NOT recommend this place. They also do not follow COVID cleaning protocols, hand sanitization AT ALL. BEWARE. read more

Me and my husband booked an appointment 5 hours in advance and i had them pick the most convenient time for them, and still we had to wait 20 minutes and there was no greeting or anything. We will not come back to this place. read more

I've been going to Vinas nails for years and going to see Diana. She truly is the best!! She takes her time, sweet and will always find a way to figure out how to get you in within a reasonable time. If you are looking for a great nail tech, waxer or a eye lash tech. She's it!!! Check her out read more

Went in for a dipping powder mani which should last 3 weeks however 5 days later I already had two chipped nails. Not going back.

If you are wanting to make an appointment, I would highly suggest asking for a specific person when making that appointment. If you just say "who ever is available" when you get there at your requested time you may have to wait. It doesnt make much sense, but through trial and error I have learned this. I have been here a few times. I have always been with Amy, she is so sweet, the quality of the manicures and pedicures is great, I love the pedicure massages as well. I got my eye brows done here as well, and they were amazing, it took almost 30 mins, but she was so precise, and I loved them. This is a really nice place, good prices and nice technicians, just wish they would get their scheduling issues together. read more

The girl who did my nail rushed and it looked horrible. When I told her it was messy she told me, no no it's not. Not going back and I've been coming here for years read more

Thy @ Vina Nails makes excellent recommendations based on what you are looking for and does a great job. I made an appointment for their 7th Anniversary special of half off any service, which I had noticed they run specials every year which is a nice way to thank their customers; also they were on time I did not have to wait. read more

Vina Nails and Spa - Square acrylic w/ gel powder & French pink gel polish - Nail Salons Near Me - Randolph, Massachusetts

First time going great place!! Great experience !! Will definitely go back. Diana did pedicure and Jody gel manicure. Both very nice and did wonderful job!! Great prices also!! read more

Love this place!! Jen is great!! Esp when im rushin off to work always great work by Jen! Rennovation is nice prices are reasonable they got me as a long time customer read more

Vina Nails and Spa - Nails done by Jen always a great job!! Love this place and the rennovation came out great!! - Nail Salons Near Me - Randolph, Massachusetts

very nice, they took care of me right away. everyone was very polite & gave little massages here and there. definitely coming back read more

Vina Nails and Spa - Nail Salons Near Me - Randolph, Massachusetts

Fast and professional service. Tracy and Thy are great !! Pedicure and dip powder nails . read more

Vina Nails and Spa - Nail Salons Near Me - Randolph, Massachusetts

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I went here for an acrylic refill. Ended up trying dip and that was a horrible mistake. The woman was nice, but the dip was half way down my finger, they lifted the next day, and they were so soft. I asked for acrylic and got dip instead. Just not worth the amount of money I paid. read more

Great experience! They did an excellent job with my nails. I got a mani and pedi. I was in desperate need of a good pedi cause my toenails were dirty after doing tough mudder and my feet had a lot of callus from running. They really cleaned up my feet and I loved the opi color I picked! The ladies were very nice, professional and welcoming. Only thing is that this place is a little 'cramped' feeling cause the salon seems small but with a lot of manicure stations and pedicure chairs. read more

Vina Nails and Spa - Summery toes! - Nail Salons Near Me - Randolph, Massachusetts

Let me be clear, I will NEVER go here again. I had a relatively good experience when I went for a gel manicure and a regular pedicure when I compare it to the other customers around me. I was seen right away without an appointment at 4pm on Saturday. The woman next to me had a 3:30pm appointment and at 4pm she was still sitting with her feet in (now cold) water waiting for her pedicure. The place was packed and the manicurist couldn't keep up. I had "Nina," who was kinda but didn't speak a word of English. I'm empathetic, but this meant that when I told her what I wanted and what I didn't like, she couldn't understand me. She did a horrendous job hacking at my cuticles, over filed my nails until they were tissue thin, and applied the gel sloppily and inconsistently. All for $47!!!! Heeeeeell no, never again!! read more

Went here with best friend. She got a gel pedicure and the paint is unevenly distributed. They didn't even clean up the edges where the excess nail polish spilled... looks like a five year old did them. I got a regular pedicure, my lady was extra rough with my cuticles she kept ripping the cuticles instead of cutting them. They was rushing us and kept harassing us to get manicures when we respectively declined multiple times. Go here if you want to get abused and get bleeding toes. read more

Never coming again the attitude sucks they can barely do nail designs and the way I wanted my nails they would say it don't look good, personality wouldn't want anyone wasting their time there. read more

Today was my second time at the salon and im so happy! Lily did my nails and she was very kind and attentive. Highly recommend! read more

Vina Nails and Spa - Nail Salons Near Me - Randolph, Massachusetts

I got a gel full set two days ago and I'm writing to say that my gel nails look more like two weeks old. So much space from the gel and my cuticles #howsway read more

Vina Nails and Spa - Two day old gel manicure .. so much space already from gel to cuticle that it looks two weeks old - Nail Salons Near Me - Randolph, Massachusetts

It was my first time getting the dip powder on my nails and they came out really nice. It's definitely a process but well worth it. read more

Vina Nails and Spa - Nail Salons Near Me - Randolph, Massachusetts

I've been meaning to write a review for their eyebrow waxing, but today I went in to get my eyebrows done and ended up getting a mani pedi also. After having a FABULOUS experience I had to write the review ASAP. I've been getting my eyebrows done here for 3 months now. I've been had many bad experiences with eyebrow waxing so to be coming to the same place for 3 months is exciting for me. Diana and Lily are the only people I will let do my eyebrows now. They do them quick and perfect. I have never gotten so many compliments on my eyebrows until I started coming here! My mani pedi was also wonderful and cheaper here than my normal nail place. I'm never going anywhere else! read more

This place is a dump. I don't know why it has any stars to begin with..... I didn't get any cuticle oil and my nails look worse before they went in. I do not recommend getting any services done here. read more

Every time I get a gel manicure from this place they literally chip about 3 days in, either that or start to peel. Not happy! Pedicures are OK, nothing special. read more

Cute place, friendly staff. Were able to take me right away and had decent color selection. Their pedicure included a leg exfoliation which I was pleased about and she did a good job polishing my toes. They have this cash incentive program in which she gives you a coupon for two bucks off if you pay in cash which I didn't realize so that was a nice surprise. Their massage chairs are wonderful as well. I find nail salons are a hit or miss with this. It appeared to be clean and I left feeling a bit better. I'll try to go back if I'm in the area for a meeting but it's a little out of the way for me read more

I don't encourage anyone to go to that place the owner is Rude doesn't know how to talk or respect customers. All nails tech always rushing doing your nails. They don't give good service at all. Don't recommend Vina nails spa to anyone. Don't make that mistake. read more

I mean if you have to go there go. But they are not great. I asked for matte black nails and it ended up into an gooey mess. It looked so bad. This place really is a last resort honestly. But it's just subpar in everything they do. They wouldn't even give cash back and gave me my change as a store credit ... What is that even? But I was over it and left. They're really nice people and they mean well but this isn't the greatest place to go to. read more

I was looking for a place to do a french dip manicure on my natural nails. The woman who did my nails was not friendly. She only filed my nails, she didn't push my cuticles back or clip them. After she filed my nails she applied the dip. The french line is very uneven. I was charged $40 and they didn't even give me a manicure. Here I am less than a week later and they are already lifting by my cuticles. I would not go here again. Plus I called to make an appointment and they still made me wait 20 minutes. I thought the staff was very rude and unprofessional. read more

I have been going to Amy at the salon for over 15 years even when Timmy owned the shop. My entire family goes to Amy. I have never received a discount for any service over the 15 years and to be honest, I was not looking for one. On any visit, I was paying for my mani:pedi along with my husband or daughter. Every two weeks was my routine, paying and leaving a tip. Went in the shop a week ago with my daughter and we both paid $64 for dip powder, mani and tip. Amy helped us as usual. My daughters mani/pedi did last any time. She went back to Amy to have them done again. Amy was busy so we went in today. I spoke with Amy and let me tell you, I have ever seen this side of her. Needless to say that she wanted us to pay again for an obvious defective job done the first time. I explained to her that we should not have to pay again for a job we were not satisfied with. She keep saying that she could not afford to do this job over again on her feet and hands. I am not happy as, is this how you treat your long time customers? She of course will not see me as a customer ever again. This is how you treat customers who pay and give you a $5-$10 tip on top and this is over 15 years? Not good at all!! read more

Went once before and they did an ok job. Went last Sunday and had Amy...worst experience. My nails are not fully painted, she was making phone calls while doing my nails, and not even 3 minutes later I had bubbles on majority of the nails. She said they were fine. Now its a week later and they look like I've had them done a month ago with uneven polish, weird bubbles that caused chips and huge gaps. Very disappointed read more

Vina Nails & Spa always makes me feel like a priority client when I come in. I don't go anywhere else to get my nails done. Amy is my go-to technician...I love her and her attention to detail! She treats me like family. I have also enjoyed impeccable services from Lily, Diana, and Jodi, who also take care of me like family. The entire staff is friendly and accommodating even when I decide last minute to come in. They ran a great gift certificate promo for the holidays and run a daily cash incentive deal where if you pay in cash, you get a coupon for your next visit. If you are looking for a place to relax and feel like a priority even for just an hour out of your busy schedule, go to Vina Nails & Spa! read more