Lauren was amazing from start to finish. Esteban knew his…read morecars stuff. I arrived at 5pm and out by 7pm. Probably the smoothest transaction of buying a car ever. Thank you both for your exceptional service.

Toyota of Berkeley needs to be investigated. How many cars go in there and all of a sudden there…read moreis a nail in the tire that can't be repaired. The sales rep was fine. The tech did not do his job. When I was told the car was ready, they brought out the car with the underside not attached. I drove out of the shop and then discovered the shoddy work.

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

This is now the 4th vehicle i've purchased via BuySide Auto/Roadster. Chris Gross is awesome and…read moremakes the process certain, fun, informative and low stress. I just leased a BMW i4 with Chris after sitting through 2 agonizing weeks of terrible follow up from a sales rep at a BMW dealer who couldn't commit on getting a car for me. I didn't argue over price, I said my one criteria was just assure me you get a car quickly for me. No returned phone calls no follow up with me after we agreed on price/terms. Sad. Maybe everyone has hammered dealers for so long for being too aggressive, now they don't seem to really care if they follow up and get a deal done. Weird. Anyway, happy that BuySide Auto exists, is serving their clients well and has been a great partner.

I had been keeping an eye on a 2026 CR-V on Berkeley Honda's website because they were one of only…read moretwo dealerships in the area that had the color I wanted. My brother and I stopped by to take a look. I'm the type of person who doesn't like salespeople hovering while I'm browsing, so I was pleasantly surprised by the relaxed atmosphere. While we were looking around, a salesperson who was prepping another car simply let us know that if we wanted to look inside any vehicles or had questions, we could grab someone when we were ready. I appreciated that approach. When I was ready, I connected with Terry, who was helpful and answered all of our questions. He was down-to-earth, knowledgeable, and made the numbers and purchasing process feel much less stressful. The general manager and finance officer were equally pleasant to work with. Prior to this, I had only one truly enjoyable car-buying experience. Thanks to Terry and the team at Berkeley Honda, I can now say I've had two. I originally went in expecting only to look at the vehicle and do more research before making a decision, but I ended up driving home in my new CR-V that same day--and I'm very happy I did. Thank you, Berkeley Honda, for making the car-buying process such an enjoyable experience.

No pressure, informative sales team, especially Terry Carpenter. He spent the perfect amount of…read moretime on us so we weren't wore like most every car we ever purchased. If you want to see what Honda is really about, go see Berkeley Honda and get an incredible deal. We traveled from Rocklin ( 100 miles) and they made it worth the trip.

I just bought a used Lexus RX from Salem Mansoir at Ion Cars in Jack London Square, Oakland, CA…read more Excellent, fantastic experience start to finish! I had been looking for a couple of months for a Lexus RX. I found his ad in the morning before he opened, he answered the call anyways, he texted me photos upon arriving to work, and tested the electric trunk with me on the phone. He agreed for me to test drive it that am to my trusted mechanic (Jimmy at Precision Auto in San Leandro). Jimmy said he was impressed with the attention to detail and part choices for upgrades that Salem did to place it on the market. Said it was very clean, safe, reliable, and an excellent purchase choice! Jimmy also said the price was great, and so did Carfax. I immediately went to the bank and bought the vehicle! Salem was super organized and efficient and quick with the paperwork when I brought the cashier's check. The vehicle is for a nonprofit and Salem knew how to do all of the DMV paperwork appropriately! The first few days of owning the vehicle, I drove it over 1k miles, even off roaded it, and there were zero issues. I highly recommend Salem's super clean vehicles and excellent customer service!

Salem and crew at Ion were so wonderful. They made it fun and easy for us to purchase a car, and…read morewere very clear during the paperwork process. Thanks!

Great service and dedicated staff Michael was very helpful…read morein helping me with a vehicle Courteous and knowledgeable

*****DO NOT PURCHASE A CAR FROM THIS PLACE***** I originally…read moregave Albany Subaru 5-star after my purchase of my 2022 Subaru Ascent. However, a month into having the car, I had a nail in my tire (which I am liable for) and went to three different shops to get quotes for a tire replacement. ALL three shops notified me that the ALL the tires needed to be changed because all four tires were worn out and unsafe and that the dealership should have never sold it to me in that condition. Note: I had a paperwork from all three shops indicating all this. I called Albany of Subaru and got the run around and even got hung up on and finally requested the GM and they scheduled me an appointment. At the appointment, they denied covering ALL four tires. So I requested a paperwork that stated they would cover it so that I can file a complaint with the California Bureau of Automotive Repairs and the Better Business Bureau. Finally they were able to cover all four tires BUT I still had to pay $140 for the alignment. NOW! My husbands outback car is having issues, which was purchased two weeks after mine.

I would like to extend my genuine appreciation to Angelina Poirier for the exceptional service…read moreprovided by your Service Advisor. Her attentiveness, understanding, and consideration of our timeline made the entire service experience seamless and reassuring we had our car back the same day. She took the time to reach out to us at the restaurant to ensure we had a way to get back to the dealership. She didn't have to do that, and we appreciate Angelina for that. She communicated with me via text letting me know the status of my car. It reflected not only initiative, but also a genuine commitment to customer satisfaction. Service experiences like this reinforce confidence in the BMW brand and the Automotive Group. Please recognize her outstanding performance, as it made a meaningful impact on me and my wife. Thank you, Dennis & Nadine Jenkins

Recently purchased a 2023 BMW X3 M40i from this dealership, and the entire experience was excellent…read morefrom start to finish. Glenn was professional, knowledgeable, and never pushy. He took the time to answer all my questions and made the buying process smooth and stress-free. Also made the extra trip down the peninsula to assist us with the purchase so we didn't need to make the extra trip back, which we greatly appreciate since gas isn't cheap these days! The X3 M40i itself has been amazing -- powerful performance, luxurious interior, and packed with great technology. Glenn made sure the car was in perfect condition at time of purchase and walked me through all the features before I drove off. Really appreciated the transparency, communication, and customer service throughout the process. Highly recommend to anyone looking for a premium car-buying experience!

5+ Stars for Asim at Just Brakes in Albany!…read more What an outstanding experience. I called and was able to get a same-day appointment for a brake inspection on my Porsche 911. Asim took the car in right away and treated it with incredible care from start to finish. He carefully positioned the car on the lift, removed all four wheels, and performed a thorough inspection using the proper brake measuring gauges. He walked me through the brake pad wear on both the front and rear, checked the condition of the rotors, and explained everything in a way that was easy to understand. What really impressed me was the time he took to answer my questions. He spent at least 20 minutes discussing the condition of the brakes, maintenance expectations, and what to watch for in the future. His assessment was that my brakes were in excellent condition and could likely last another five years or more before needing replacement. After the inspection, he carefully reinstalled everything, torqued the lug nuts to the proper specifications, and lowered the car with the same level of care and professionalism he showed throughout the visit. Then came the biggest surprise. When I asked what I owed him, he told me the inspection was completely free. In an industry where it's easy to feel pressured into unnecessary repairs, Asim was honest, thoughtful, professional, and genuinely helpful. That kind of integrity is rare and deserves recognition. I will absolutely be bringing my Porsche back when it eventually needs brakes, and I wouldn't hesitate to bring my Toyota or Subaru there as well. Highly recommended. If you're looking for an honest brake specialist who truly cares about his customers and their cars, go see Asim at Just Brakes in Albany.

Put off my squealing brakes for way too long and finally got to a point where they could no longer…read morebe ignored (grinding when I stopped). I shopped around and found this place and I'm so glad I did. First, making an appointment was super simple. The shop was easy to get to, and Asim was extremely knowledgeable and professional. He showed me that my back brakes were fine and didn't need replacing yet, and when it came to my front brakes his pricing was more than fair. Other places I checked had quoted me literally 3-4x the amount and hadn't even seen my car! He told me to come back in about an hour so I explored the neighborhood with my 3 year old until it was time to head back. Car was done, no more grinding/squealing brakes, and aside from his professionalism he was super friendly and down to earth as we chatted about kids and family while finishing up the transaction. All in all I would highly recommend to any and everyone, 10 outta 10 stars if I could.

Great and quick service. Professional and timely. Always come here for my smog tests.read more

It's been 11 years since I had to do a smog check because I purchased a new hybrid car, so I never…read moreneeded one. I ended up going back to the exact same guy I used 11 years ago , Carlos at 15 Minutes Smog Test & Repair. Same guy, same professionalism, same incredible service. I was literally in and out in 15 minutes and paid only $40. Eleven years ago, I paid $35. In California, where prices have doubled and tripled on everything, this is honestly unbelievable. I called around before going, and everywhere else was quoting me anywhere from $60 to $80+. Carlos knows exactly what he's doing, which is why this place constantly has 5-star reviews. Super proactive, super professional, and they even cleaned my windshield while I was there. Seriously, don't waste your time chasing coupons or dealing with nonsense shops. If you need a smog check, go here. Carlos was phenomenal. A++ service. I honestly don't even understand how anyone else is still in business at this point.