Personally, I had experienced an awesome services at Forest St Dry Cleaners shop since I stopped by…read morefor altering my suites and multiple repairs besides dry cleaning to wash away these clothes' stained spots. In particularly, I went in this store to get my professional suits tailoring and winter coats zipper replacement. while I expected to have them done within one week for my business trip; she actually put her efforts accomplished my zipper replacement properly and my suits being look great on me. On top of that, the Lady who is working here treat customers so friendly, respectfully; so I highly recommended to do businesses

We have been getting our dry cleaning done here for maybe 7-8 years. The service is consistently…read moregreat and the quality of the clothing is top notch. Their prices are fair. I wish I knew the lady's name who helps us each time but she is lovely -- so friendly and easy to work with. Thank you so much for helping us through all of these years and we will be back many times in the future too :)

Excellent attention to detail on alterations, courteous and professional, respect the timelines…read morethey give you for completion of any tailoring projects. Overall excellent place.

Eddie is great!! He goes above and beyond! Helped with a last minute alteration and saved the day!read more

I'm not a laundry mat person but this is one of the safest/cleanest/accommodating laundry mats out…read morethere. The only downside is that is on the pricier side. The workers here are very friendly and helpful.

Great hours, great location, a little cluttered, but still a great place to get laundry done. No…read morebathroom.

I've been getting my dry cleaning here for 20+ years and never have I had a complaint. Tailoring…read morework as well.

The Lee's are extremely kind and have fair prices for very quality work - highly recommended! Cash…read moreonly.

This store is small with a changing room to the side. There is street parking available and it's…read moreonly a few minutes away from the famous Sophia's store. My wife had her wedding dress altered here for our wedding and then dry cleaned afterwards. Yang was professional and courteous throughout the entire process. The alteration process was a bit long, requiring multiple visits, but Yang was receptive to any changes that we wanted. I appreciate that after any work is done, he allowed us to check his work and if there was anything we weren't happy with he was opening to making the changes. Overall, I feel like his prices are reasonable for the work he does. My only strong word of advice is to make sure to call ahead before coming into the store to make sure that whatever work is done because usually he's behind schedule.

Perfect Dry cleaner and tailor! A great family business to support. Mr.Yang is always a great…read moreperson to work with. Always with a great smile and conversation. Ever since discovering this shop I've been dry cleaning or altering my clothes at least once a month. He has really done an excellent job every time. He has: Removed the yellowing in the collar of a white dress shirt I was going to trash Tailored multiple pairs of pants for me and does an amazing job with measuring and the hems look like factory Tailored a suit for me which needed sleeves shortened and sides tucked in. It turned out perfect Done a same day dress alteration and pressed it for my girlfriend without me asking This man and business is nothing short of amazing and I couldn't even think of going to another dry cleaner / tailor. You really can't go wrong with any of his services.

Star has been a godsend to me as I'm ill and can't do my own laundry. Today, Theresa B went above…read morethe call of duty to carry my laundry to my car since I'm under post surgical carrying restrictions. They do fantastic work.

Simply AWFUL experience. My wedding dress was RUINED here. I brought it in with a few small fresh…read morestains and got it back with the original stains still there, plus new large oily stains from their "cleaning attempts." On top of that, there were obvious new stitches added that hadn't been there before, and they didn't even remotely match the fabric or color of the knit. I also brought in a trench coat, which came back with all the same stains untouched -- honestly, for the best considering what happened to the dress. When I returned to show them the damage, there was no apology, no accountability, and no attempt to offer compensation. I had to request a refund myself. The employee handed it to me and simply walked away without even acknowledging the inconvenience. This place used to be excellent before the ownership change. Now it's an absolute mess. Please do not trust them with valuable clothing, especially anything sentimental like a wedding dress.

First off, the dry-cleaning we had done here was fine. No complaints…read more But. Rude, rude service. My husband dropped off a few things we needed for a wedding here. He walked over the day before they were due to be ready, just to see if they were done early. He was met with "they'll be done when I said they'll be done." The next day when I went to pick up the clothes, the store was open, but there was no one at the counter. I rang the bell several times, called out, and a few other customers entered the store behind me. Finally, I walked to the back to see if someone was there (my thought being, what if someone is hurt?!) Finally a woman poked her head up and immediately yelled at me "for being in a private area." I'm not asking to be treated like a Queen. But basic decency is something I look for in a local business. With so many options in the Somerville area, we'll take our business somewhere else that treats us with a little respect and cordiality.

I've been going to Fashad at Clevergreen for a few years now and, as the four star rating would…read moreindicate...I'm a fan. Their prices aren't the lowest around, but this is a great example that you get what you pay for; I've yet to have an issue with stains not coming out or clothes coming back from Clevergreen smelling of chemicals like you had them cleaned by a Halliburton fracking operation. The one time there was a mixup with my clothes (actually, I think it was the first time I brought anything to this cleaner...) they went the extra mile to make sure I got my clothes back as quickly as possible, apologized for the inconvenience, and took the charge off my bill. On the negative side, some of the comments I've read about the customer service from folks other than the owner (Fashad) aren't totally wrong. Sometimes when you walk in, there's no one at the counter and you have to wait for someone to come from the back of the shop...and that someone doesn't always seem too pleased. When I weigh the pros and the cons, I think the pros win here. I've had so many challenges dealing with other cleaners that I just don't get from these folks. Granted, they're not perfect, but I think they're sincere in wanting to do a good job and, yes, the screaming Liberal in me loves feeling like I'm doing something good by working with an environmentally friendly dry cleaner, so....maybe I'm a little biased....

Both the man and the woman are rude, terrible customer service skills. I've come repeatedly for dry…read morecleaning and tailoring. Every time they both sigh heavily as if I'm asking them to do something that's not related to their job. Why have a business like this if you don't want the work and to get paid for it? I never complained about prices or anything, but they act like they have to go above and beyond every time and I'm inconveniencing them by being their customer. They also roll their eyes and complain if I try to confirm what they say or just confirm my question so there's no misunderstanding. I usually come here because of the proximity to my home, but I've had enough and I'm willing to go farther away and pay more for honestly better human interactions.

I do all my dry cleaning here but only because it is so convenient. I also do not do a lot of dry…read morecleaning. They do a good job but I wish they did it a bit faster. It takes about 4-5 days. I don't remember how much it costs to clean garments but it cost almost $30 to clean my comforter, about twice as much as I would like to pay. I have also had them alter some pants. They did a good job raising the hems. This service was more reasonably priced, just under $10. They have good hours and parking is not difficult. You can park on Boston Ave. or in the lot behind the cleaners. I wish the shop was cleaner and it smells like the chemicals they use to clean the clothes. English is not the first language of the owners. I have a hard time understanding them and worry that they won't understand my directions for alterations, although this has never been the case. P.S. Check out the cool mural painted on their wall on the Winthrop Street side. It was painted last August by local kids.