VIP DOGS Fast Grooming

4.9 (54 reviews)

Pet Groomers

Open • 7:00 am - 6:00 pm

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Services - VIP DOGS Fast Grooming

Bath and groom only

Full grooming

Pet haircut

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VIP DOGS Fast Grooming - Pet Groomers Near Me

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Reviews With Photos

Deena R.

Jose did a great job with my lil guy!!! Thank you for taking such good care of him! We will see you again soon!

Our conversation about him knowing how to groom schnauzers.

Steve G.

So starting off, I'd like to say I rarely give out negative reviews because I hate being negative about any business, BUT, after my little girl got butchered by the groomer, it is IMPERATIVE that I inform the people. So I've moved into Orange County back in March 2024 and have been looking for dog groomers, whether they're local or mobile. I've had my little girl groomed 3 times now since moving here. I was in desperate need of her grooming since she will be turning 8 yrs. old this week and her original appointment with a different party got cancelled. So I found Jose with VIP DOGS Fast Grooming. He was quick to answer and after a quote and a conversation via text, I was quick to book the appointment. He made it very clear to me that he knew what he was doing and had done this before as he does have clients who have schnauzers. So I took my chance. Well everything was good until the end. Photos will explain everything but what REALLY got me was that when I approached him about my checking-in on Yelp to receive the $10 discount, he wouldn't honor it, yet when someone came to inquire about THEIR dog, right in front of me, he quoted them $30 UNDER what he charged ME! So in the end, I was very much upset with his lack of integrity and for what he did to my daughter and how he made her look right before her birthday as I happened to mention to him. SEE FOR YOURSELF!!! Look at my little girl.

Melinda B.

Our dog looks and smells so good after a grooming by Jose. We especially appreciate that our pooch wagged his tail during the grooming, a good indication of his comfort level. His ears look amazingly clean and he still smells great after a couple weeks. Convenience and a wonderful job - we'll definitely call Jose again!

VIP Dogs did an amazing job for my dog grooming. I was really happy with the service and my dog looks great and fluffy . He did the grooming exactly how I asked for and he did everything, nails, ear cleaning , bath, brush! Amazing experience! Thank you

Cristian B.

Last night, I inquired about dog grooming services, and I was promptly contacted by VIP Dogs. I spoke with Jose via text, and he was fantastic--very helpful and accommodating. He was able to schedule an appointment for my dog, Rex, the very next day. Jose provided excellent grooming services, and Rex looked great afterward. I'll definitely be returning in the future!

Natasha W.

Excellent service. Jose was very friendly. And provided my dog a great experience. His communication and eta updates were great. He welcomed me into his grooming bus to discuss the appropriate length for my dog's hair cut, starting with the longer recommended on a test patch on my dog and going shorter per my request one step at a time. I haven't had that experience before. The products he used were great for my dog's dry skin and the final haircut was smooth, evan and above my expectation. I'm glad I was able to work with him.

This man is TRIFLING. I made an appointment a week in advance and the appointment was missed because HE input the time incorrectly on his end. When I asked for this to be rectified (bc I really needed the appointment that same day or the next day) he didn't seem willing despite the fact that it was his mistake. Then once we did finally decide on a time, he sprung on me there was a significant price increase. Because of all the hassle I asked if he would allow an exception so that I could be charged the original pricing (considering that he missed my original appointment), he said no - so when I told him it was too expensive he hit me w attitude saying "this is the cheapest you'll find anyway"

Charles S.

The extremely professional team at VIP Dogs Grooming are an absolutely high recommendation to anyone looking for specialized grooming needs for your lovely fur babies. Our girl Zoey looks amazing. Thank you so much and looking forward to scheduling again.

Fast reply & scheduled quick! Best prices around and made my boy so handsome and he smells so good I just wanna cuddle him all day

Jan C.

It was very easy to setup an appointment and Jose's communication was great in letting us know he was on his way. Our Penny came out from her full grooming looking so cute, she had no issues.

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Janny C.

208

95

60

3 months ago

We have been using Jose for the last 2+ years now. He's always early or on-time and always takes care of our Apollo pup. Would highly recommend him to groom your fur baby. read more

Business owner information

Jose U.

Thank you Janny, for continuing to use my services, and it's always a…

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Nazanin H.

0

1

0

21 days ago

Jose was fantastic! He arrived right on time, was very professional, and did an amazing job grooming both of my dogs. I asked him to style one of them, and the result was exactly what I wanted. One of my dogs had a lot of knots and matting, but Jose handled it with great care and professionalism. Both dogs looked clean, happy, and beautiful when he was done. I highly recommend Jose to anyone looking for a reliable and skilled groomer. I will definitely be using his services again the next time my dogs need grooming! read more

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Victoria V.

Elite 26

313

151

394

2 years ago

Easy to schedule a mobile grooming appointment via phone. I was able to text for communications after my initial call. On the day of my appointment, I received a text that they could come sooner which was awesome. I got grooming done for my two dogs. I gave an example picture for my Pomeranian and asked to help de-shed my Husky/Australian Cattle dog mix. They both came back very happy, smelling good, and well groomed. I am happy with the service and the price was very reasonable. I would return for another service in the future. read more

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Nicole S.

265

21

33

6 months ago

Jose is hands down the best mobile dog groomer I've ever had since I've owned dogs. He asks for clear instructions on what I want and he is extremely easy to communicate and schedule with. My dog always comes out looking perfectly groomed. Highly recommend. Thanks Jose! read more

Business owner information

Jose U.

Thank you Nikole, you know it's always a pleasure to help you with…

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Jane B.

0

5

1

2 months ago

Dogs loved Jose. He did a great job, was professional and even brought a chart of the blade cut length. Pricing is competitive and the mobile unit is colorful, fun, clean and large. Highly recommend. read more

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Deena R.

2

43

49

1 year ago

Jose did a great job with my lil guy!!! Thank you for taking such good care of him! We will see you again soon! read more

VIP DOGS Fast Grooming - The before! My lil scruffy boy! - Pet Groomers Near Me

VIP DOGS Fast Grooming - After his bath and grooming - Pet Groomers Near Me

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Jose U.

Hi Deena, I'm glad to help you with your pet and it was a pleasure…

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Steve G.

Elite 26

49

88

340

2 years ago

So starting off, I'd like to say I rarely give out negative reviews because I hate being negative about any business, BUT, after my little girl got butchered by the groomer, it is IMPERATIVE that I inform the people. So I've moved into Orange County back in March 2024 and have been looking for dog groomers, whether they're local or mobile. I've had my little girl groomed 3 times now since moving here. I was in desperate need of her grooming since she will be turning 8 yrs. old this week and her original appointment with a different party got cancelled. So I found Jose with VIP DOGS Fast Grooming. He was quick to answer and after a quote and a conversation via text, I was quick to book the appointment. He made it very clear to me that he knew what he was doing and had done this before as he does have clients who have schnauzers. So I took my chance. Well everything was good until the end. Photos will explain everything but what REALLY got me was that when I approached him about my checking-in on Yelp to receive the $10 discount, he wouldn't honor it, yet when someone came to inquire about THEIR dog, right in front of me, he quoted them $30 UNDER what he charged ME! So in the end, I was very much upset with his lack of integrity and for what he did to my daughter and how he made her look right before her birthday as I happened to mention to him. SEE FOR YOURSELF!!! Look at my little girl. read more

VIP DOGS Fast Grooming - Our conversation about him knowing how to groom schnauzers. - Pet Groomers Near Me

VIP DOGS Fast Grooming - I never asked for a HOT SHAVE. Where is her SIGNATURE mustache??? NOT HERE! - Pet Groomers Near Me

VIP DOGS Fast Grooming - My daughter's left side. Just look at that ZIG ZAG of a line with uneven hair lengths. - Pet Groomers Near Me

VIP DOGS Fast Grooming - This is her right side. Once again, uneven EVERYTHING. - Pet Groomers Near Me

VIP DOGS Fast Grooming - Chopped off ALL her chest fur and left fur on her belly. Paws are butchered too. - Pet Groomers Near Me

VIP DOGS Fast Grooming - Under eye butchered. - Pet Groomers Near Me

VIP DOGS Fast Grooming - The $10 Check-In coupon that was NEVER HONORED. - Pet Groomers Near Me

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Sina G.

14

50

11

1 year ago

Josue was amazing and is always so gentle and caring when handling our dog. I've used his services many times now and have referred him to many others. Thank you! read more

Business owner information

Jose U.

Thank you for choosing our services, it is always a pleasure to help…

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Melinda B.

Elite 26

1

44

85

2 years ago

Our dog looks and smells so good after a grooming by Jose. We especially appreciate that our pooch wagged his tail during the grooming, a good indication of his comfort level. His ears look amazingly clean and he still smells great after a couple weeks. Convenience and a wonderful job - we'll definitely call Jose again! read more

VIP DOGS Fast Grooming - After grooming - Pet Groomers Near Me

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Kiana K.

26

11

14

8 months ago

VIP Dogs did an amazing job for my dog grooming. I was really happy with the service and my dog looks great and fluffy . He did the grooming exactly how I asked for and he did everything, nails, ear cleaning , bath, brush! Amazing experience! Thank you read more

VIP DOGS Fast Grooming - After grooming picture! - Pet Groomers Near Me

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Jose U.

Hello, thank you for giving us the opportunity to care for your pet.…

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Bob L.

36

51

13

1 year ago

Great job with our two Shih Tzu Friendly, professional service and so convenient too! See you in a few weeks read more

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Cristian B.

0

3

1

1 year ago

Last night, I inquired about dog grooming services, and I was promptly contacted by VIP Dogs. I spoke with Jose via text, and he was fantastic--very helpful and accommodating. He was able to schedule an appointment for my dog, Rex, the very next day. Jose provided excellent grooming services, and Rex looked great afterward. I'll definitely be returning in the future! read more

Business owner information

Jose U.

It was a pleasure working with your wonderful pet. Thank you for…

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Lauren Y.

0

11

1

10 months ago

Today Jose bathed our two pups for the first time; it was easy to make an appointment, he had great communication and got us in quickly. Our dogs did well with him, as this was the first time they had been professionally groomed. I highly recommend him and will be contacting him again in the near future. Thanks Jose! read more

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Brittany H.

1

75

8

11 months ago

Jose did a wonderful job with our toy poodle Louie! We had been looking for a more convenient option for grooming and came across his Yelp page several weeks ago. He was easy to communicate with; had great follow-up, was on time, and our pup left with a beautiful trim. We gave him a photo before he started and he nailed it! Thanks Jose! We look forward to working with you again. read more

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Natasha W.

0

17

5

2 years ago

Excellent service. Jose was very friendly. And provided my dog a great experience. His communication and eta updates were great. He welcomed me into his grooming bus to discuss the appropriate length for my dog's hair cut, starting with the longer recommended on a test patch on my dog and going shorter per my request one step at a time. I haven't had that experience before. The products he used were great for my dog's dry skin and the final haircut was smooth, evan and above my expectation. I'm glad I was able to work with him. read more

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Kai B.

256

109

42

1 year ago

I just rescued a black lab from the shelter and wanted to get her bathe. Jose was so helpful and came over last minute. Would definitely call again for Luna. read more

Business owner information

Jose U.

Hi Kai, it was a pleasure for me to help you with your wonderful pet,…

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Lynn S.

0

23

2 years ago

This man is TRIFLING. I made an appointment a week in advance and the appointment was missed because HE input the time incorrectly on his end. When I asked for this to be rectified (bc I really needed the appointment that same day or the next day) he didn't seem willing despite the fact that it was his mistake. Then once we did finally decide on a time, he sprung on me there was a significant price increase. Because of all the hassle I asked if he would allow an exception so that I could be charged the original pricing (considering that he missed my original appointment), he said no - so when I told him it was too expensive he hit me w attitude saying "this is the cheapest you'll find anyway" read more

VIP DOGS Fast Grooming - Missed appointment due to his mistake - Pet Groomers Near Me

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Jose U.

Hello, I'm sorry that happened. We all make mistakes sometimes, and…

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Charles S.

50

27

17

2 years ago

The extremely professional team at VIP Dogs Grooming are an absolutely high recommendation to anyone looking for specialized grooming needs for your lovely fur babies. Our girl Zoey looks amazing. Thank you so much and looking forward to scheduling again. read more

VIP DOGS Fast Grooming - Zoey Girl. - Pet Groomers Near Me

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Payton M.

0

6

1

1 year ago

Fast reply & scheduled quick! Best prices around and made my boy so handsome and he smells so good I just wanna cuddle him all day read more

VIP DOGS Fast Grooming - Haircut - Pet Groomers Near Me

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Jose U.

It was a pleasure being able to help you with your wonderful pet, and…

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Lynn K.

18

9

0

2 years ago

Jose did an excellent job grooming my dog. He was pleasant and polite. He was also communicative and prompt. The price was more affordable than most. He was great with my water phobic dog. In fact, my dog returned happy and wagging her tail. She smelled great and the shedding was gone. I highly recommend and I will schedule again. read more

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Jan C.

1

78

16

2 years ago

It was very easy to setup an appointment and Jose's communication was great in letting us know he was on his way. Our Penny came out from her full grooming looking so cute, she had no issues. read more

VIP DOGS Fast Grooming - Penny with a new cute bandanna - Pet Groomers Near Me

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Arlene R.

62

138

27

2 years ago

Fantastic job grooming our Peanut. Jose responded quickly and gave us a fair price. He trimmed his fur and made sure he was smelling fresh. Mobile service was certainly convenient but also more relaxing for our pup. Looking forward to seeing Jose regularly. read more

VIP DOGS Fast Grooming - Freshly groomed and ready to play! - Pet Groomers Near Me

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Blanca Z.

0

2

0

2 years ago

Awesome response time I text him Sunday afternoon got appointment next day 10:30 am He was very nice and he did an outstanding job very pleased with his service Thank you Blanca ZAZUETTA read more

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Gustavo C.

4

23

6

2 years ago

Jose answered the phone almost immediately, and came to my house within an hour to groom my puppy. Very well priced and great results!!! read more

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Cindy P.

75

61

8

2 years ago

Jose did an excellent job grooming my 13 year old husky. He was quick and efficient and price was very reasonable for the amount of work he had to do. read more

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Brett P.

1

6

2

2 years ago

Jose answered on a rainy Saturday and was available within a couple hours. I have two 100 lb German Shepherds and he handled the nervous dogs beautifully and went above and beyond with their wash and grooming! read more

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Melanie V.

23

41

5

2 years ago

I found flea eggs on my pups and even after treatment they needed a good bath and trim. I called Jose and told him the issue and he came out same day and groomed both my dogs. They are all fluffy and happy again. Jose communicated with me and wanted to make sure I was happy with their cuts and showed me what he would use on him. I was so appreciative how responsive he was and helpful. Thank you Jose! read more

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Jose U.

Thank you, it was a pleasure to help you with your cute pets.

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John Mark A.

0

7

2

2 years ago

Jose took care of my daughter today! Messaged him this morning around 1030, and asked for a quote. Got into the bus at 1115 and finished at 12! Guy works quick, and definitely at a good pace too. Got a trim, shower, and flea treatment, and she came out so happy. Thank you Jose! read more

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Joey G.

0

13

2

2 years ago

Great service! Affordable pricing. Very professional and arrived on time. He was able to book me same day. Would definitely recommend. read more

VIP DOGS Fast Grooming - Rufus looking very spiffy - Pet Groomers Near Me

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Dee Dee H.

1

4

1

2 years ago

Thank you Jose for doing such a wonderful Job grooming our Baby Boy Bentley! Great customer service too!!! Our dog had been ill for 3 months... I couldn't take him to the groomers! He was shaggy and matted! I tried grooming him myself and did an awful job! Now that Bentley is well and totally healed he can be groomed but am hesitant to go to a regular groomer. I'm so happy and blessed I found Jose's VIP Mobile Grooming service! He dd an Amazing job and was very professional! Thank you Thank you read more

VIP DOGS Fast Grooming - Bentley after his grooming - Pet Groomers Near Me

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Saint J.

0

11

6

2 years ago

Jose was the first to respond to my inquiries on mobile dog grooming in Irvine. He was quick and came within 2 hours of my outreach and has the best rates in the area. He did such an amazing job with our Mia! The Halloween scarf?! read more

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Priya S.

0

3

0

1 year ago

The best groomer my dog has ever been to. Jose is friendly, patiently and super efficient in full grooming service. Very upfront about being pricy , however, it's worth every penny. read more

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Jose U.

I am happy to help you with your wonderful pet

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Dave M.

0

6

2

2 years ago

We need to find a groomer for our puppy. We were very hesitant since this was going to be the first grooming. VIP Dogs was highly recommended by a friend so we set the appointment. It was super easy set up the appointment. Jose came to our house and did an amazing job on our puppy. I would highly recommend this business to everyone. read more

VIP DOGS Fast Grooming - Before - Pet Groomers Near Me

VIP DOGS Fast Grooming - After - Pet Groomers Near Me

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Elaine C.

169

77

674

2 years ago

Got us an appointment same day! Price is reasonable compared to other mobile services. Got my dog a basic summer cut and he was well-groomed. read more

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Hector L.

0

4

16

2 years ago

This was my first time trying this service & was really hesitant but I'm glad I chose Jose! Service was incredible!!! He treated my pugs with all the love & care in the world and knew how to make sure they wouldn't go crazy on him lol Best part is he comes to you & prices are fair!! I think we found our groomer from now on! read more

VIP DOGS Fast Grooming - Happy pug - Pet Groomers Near Me

VIP DOGS Fast Grooming - Very happy pug after being washed - Pet Groomers Near Me

VIP DOGS Fast Grooming - She looks sooo cute - Pet Groomers Near Me

VIP DOGS Fast Grooming - 2 pugs - Pet Groomers Near Me

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Shelley W.

142

15

1

2 years ago

My dogs were do comfortable with Jose. They loved him and were both groomed perfectly in less than an hour.

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Ash A.

0

1

0

2 years ago

They did an amazing job!! Our doodle is six years old and this is the best cut she's ever had, Jose really listened to what we wanted. They were also quick to respond. We are thrilled with their services and highly recommend!! read more

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Elisa S.

0

5

0

2 years ago

The technician respectfully called to let us know that he would be seeing us 30 later than scheduled. He texted when he arrived and when he was done. Our senior pup is perfectly groomed for Summer. Price was very reasonable. read more

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K M.

0

36

1

2 years ago

Jose did an amazing job trimming and grooming Koda. She has skin issues and he was careful with her and trimmed her long fur to the short length that was needed. I will definitely use his grooming service again! read more

VIP DOGS Fast Grooming - Koda looking comfortable and ready for summer - Pet Groomers Near Me

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Cassidy S.

13

5

3

2 years ago

Jose did a great job on both our dogs! Arrived on time and reasonably priced especially for a mobile groomer! Will definitely be using his services again! read more

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More info about VIP DOGS Fast Grooming

(949) 792-6393
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https://vipdogsfastgrooming.com

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Appointments available, schedule now 949 294 4939 Hello, we can gladly help you. we will make this a good experience for your pet

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VIP DOGS Fast Grooming Reviews in Other Languages

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1 Review

Review Highlights - VIP DOGS Fast Grooming

“Our doodle is six years old and this is the best cut she's ever had, Jose really listened to what we wanted.”

Mentioned in 29 reviews

The Doggy Detail

4.7

(73 reviews)

We found this grooming facility, as they have self wash,…read more Jax is 12 and has bad hips, the bathtub is a step up making it so much easier on our senior dog. The staff are professional and helpful. The facility is clean and fresh.

Great self washing stations. Always clean and available at a decent price. Staff is very friendly…read more Lots of towels and shampoo. The hair dryers are too loud though, my dog wont let me use them on him :(

Happy Puppy

4.6

(91 reviews)

Grace and her team took care of my puppy Moxi He's new to…read morethe whole grooming world and can be anxious... but Grace took her time to ease his nerves and did a great job!! We're so lucky to have found Happy Puppy Thank you

I had an amazing experience at HAPPY PUPPY GROOMING~. my dog…read morehas never looked this cut and beautiful.! The groomer paid attemtion to every detail and gave my pup the perfect haircut. Thank you. Happy puppy grooming for making my furrybaby look so beautiful!!

Q d Doggie

4.5

(194 reviews)

Unfortunately did not have a good experience this round. They went far too short and very uneven on…read moremy dogs ears. It looks choppy and messy. Paid $90 without tip which is very expensive for a dog of his size.

I've been taking my dogs here since 2016 and they always do a great job. I can tell they genuinely…read morecare about animals and my dogs don't come home stressed after their doggie spa days.

Lake Forest Grooming & Pet Spa

4.4

(91 reviews)

Madilyn did an amazing job we will definitely be coming here again soon as you could see Madilyn…read moredid a wonderful job

Fast, easy, and great service. My golden doodle looks amazing. Highly recommend this groomer!read more

Well Groomed Pets - Orange County

4.7

(148 reviews)

I've brought my Shiba Inu, Quinn, here twice now and had an amazing experience both times. He's…read moreusually a pretty fussy boy, especially with nail trims, but they were able to get it done both times without overwhelming him or putting him in a bad place! All staff we've ever come into contact with have been INCREDIBLY nice. The building and waiting area is also very clean and nice. I've noticed at other groomers that there tends to be quite a bit of a smell, but have never noticed that here. They are super fast - both times took less than 90 minutes, but I never feel like they cut corners. He always gets a deshed and it's always done beautifully. Bonus points for the fact that every time my boy has gone in, he's come home with a bandana and a bowtie. Literally amazing. Thank you so much for existing in my area!!! Quinn already can't wait for his next spa day!

Attentive, very happy with their service. My dog was happy throughout the experience.read more

MJ's Pet Spaw & Boutique Mobile

4.8

(1k reviews)

MJ's Pet Spaw has taken excellent care of our Bentley for years. Our dog has always needed special…read moreattention for his anxiety and MJ's Pet Spa always made him feel special and loved. Outstanding service every time! I recommend them highly!

I would just like to think MJ and all of his staff for the outstanding service…read moreThank you for going out of your way and sending me the doggy spa van. It was much appreciated. I was really in a bind and my dog really needed a groom. MJ and the staff really care about the well-being of our dogs They really treat us like family. Thank you for that. Their hard work doesn't go unnoticed. You all are amazing and of course my dog looks fabulous

UC Barkley

4.5

(76 reviews)

We have a dog that is very nervous and really sensitive about his mouth and feet being touched. We…read morehave taken him to more than 4 groomers and always get a call 5-10 mins after dropping him off to come pick him up because hes too much to handle. Today that changed, we brought him here to UC Barkley and picked him up after his groom and our dog looks so good! Washed, dried, brushed, teeth brushed and nails clipped. We will 100% be bringing our dog back here again! Such a wonderful experience here! 100% recommend anyone looking for care for their dog should bring them here.

My two dogs had never been boarded before, but I had to do so last month due to a family emergency…read more I'm so glad I found UC Barkley. They took great care of both dogs and kept me updated by sharing photos of them interacting with other boarded dogs. Since then, I've been bringing my dogs to Daniel for baths and haircuts as well. I would definitely recommend this place for both boarding and grooming.

Ma's and Paws Pet Salon

4.2

(84 reviews)

"Fast, precise, and absolutely adorable!"…read more My dog (my 18lb Shih-poo mix) came back looking amazing and, most importantly, very relaxed. Just look at the shape of her paws--the cutting is so clean and incredibly cute! What I love most about this place is how they provide a perfect, high-quality cut in such a short amount of time. The staff is always so kind and welcoming, making every visit a great experience. She looks even more lovely in person than in the photos. Highly recommended!

Great service! Owner is super friendly and does a great job grooming my elderly dog. Highly…read morerecommend

Snow's Groom & Board

4.9

(47 reviews)

This review is long overdue. Chloe has been grooming my dog, Charlie, for the last two years…read more Charlie has anxiety in these situations, but Chloe is gentle and patient with him. She listens to me on the haircut I want for him and she always delivers. He frequently gets compliments after his sessions with Chloe. I highly recommend Snow's Groom & Board!

I took my Goldendoodles, Romeo and Louie, in for grooming and had such a great experience. The…read moregroomer was amazing--she took photos throughout the process and even sent them to me so I could see how the boys were doing. They came out looking and feeling their best, and I really appreciated the extra care and attention. Highly recommend!

Cali's Pet Grooming

4.0

(112 reviews)

Staff was very friendly. I was very appreciative that they…read morewere able to squeeze me in my last minute call. My fur baby looked so cute & overall they did a great job. Thank you!!

Cali has been grooming my dog now for about a year maybe 2 years, she is phenomenal, my dog love…read morecoming her and Cali and her staff always do an excellent job. There is no doubt about it I definitely recommend her to anyone looking for a groomer for their fur baby.

Paw Sweet Paw Pet Resorts

4.3

(577 reviews)

Great grooming and bathing services. Have been coming here for 5 years+ for both my dogs. They do a…read moregreat job with our corgis with shaping them and making them nice and clean. Very friendly staff as well, have never had an issue. Here is Harper after a bath below!

We've been bringing our pups to the Jamboree location for quite a while, and up until the beginning…read moreof this year, we had nothing but positive experiences. Last year, we brought them frequently and always felt confident leaving them there. The staff was friendly and welcoming, the facility felt clean, and our dogs always seemed happy to be there. That's why it's so disappointing to see how much things have changed since the ownership transition. Since the change in ownership, we've noticed a significant decline in the overall experience. The staff no longer feels as friendly or approachable. While there are still a few kind employees, several team members come across as cold and unhelpful, making drop-off feel uncomfortable and even a bit intimidating. It no longer feels like the warm, welcoming environment it once was. We've also noticed the facility doesn't seem nearly as clean as it used to be. Our dogs consistently come home smelling strongly of urine after daycare. We occasionally check the live cameras throughout the day and frequently see urine sitting on the playroom floors for extended periods before being cleaned up. If messes in the common play areas are left unattended, it raises concerns about how often the kennels are being cleaned when the dogs are resting. Combined with the odor our dogs come home with, it has made us question the overall cleanliness of the facility. Another noticeable change is how little time our dogs now seem to spend in the play areas. We'll pay for a half-day of daycare, and by the time we pick them up, we're lucky if they've spent more than 30 minutes interacting with other dogs. The majority of their visit appears to be spent kenneled. We choose daycare because we want our dogs to have a safe, clean environment where they can socialize and play. If they're spending most of their visit in a kennel, it's difficult to justify paying for daycare when they could be comfortably resting at home in a cleaner environment for free. Customer service has also become frustrating. Recently, one of our dogs came home without his collar. We didn't realize it until we got home, so we called the facility and were told someone would call us back because they were too busy at the moment. We never received a callback. After calling several more times over the next few days without getting an answer, we ultimately had to drive to the facility ourselves just to ask about and retrieve the collar. Pickup has also become much slower than it used to be, often requiring a long wait before our dogs are brought out. We're genuinely disappointed because we loved this location for a long time and trusted the team with our pets. Unfortunately, since the ownership change, we've experienced a noticeable decline in cleanliness, customer service, and the overall level of care. We hope these concerns are taken seriously because we'd love to see this location return to the high standard that made us loyal customers in the first place.

Bow Wow Care 101

4.7

(149 reviews)

Our Kona girl loves Bow Wow! She went in a nervous little golden retriever, and when we picked her…read moreup, she was wagging her tail and all happy and everything was good! And she looked absolutely beautiful! We will definitely continue to use Bow Wow for Kona girl! I recommend it to everyone!

Had a tour + boarding experience and I loved it. Yes it's a little old but it's not screaming…read morecorporate control and robot employees. At the end of the day our pets won't be caring about how the place looks like as long as they are well taken care of. I wanted to come on here and give my honest opinion since I was looking at their reviews and saw the most recent one and I must say that person flat out lied. I talk to the lady that works there and they only offer morning tours due to their intense cleaning procedures that take place in the afternoon!Unfortunately some people don't respect their rules and just walk in whenever and demand a tour and when they are told no or that it will be short then they get mad and make false accusations! I was checking the place out and it makes sense to ask to see the place in the morning since the dogs are more clam and the employees have more time. The "hole" was actually their drain system that gets opened up for cleaning time after all the dogs go into their rooms. And I myself witnessed the big dogs enjoy playing rough with the kids play slide that they have in their daycare so obviously it will be torn off a bit. But there was not plastic pieces laying around so it safe to say that the toy is strong enough for the dogs. The smell was honestly not that bad. I mean they take care of all animals , so a little common sense would tell you that it will smell like animals. And I can re assure that all the occupied rooms had bedding and water. The lady answer all my questions and made me feel comfortable with leaving my dogs. The place is small and there isn't much to it but it feels homie. They send pictures every day. Also the owner and staff reply really fast and there's good communication. For pet owners that just need simple and chill care this place is for them. Also loved how straight forward and chill the workers are.

Critter Sitters

5.0

(70 reviews)

Sarah is fantastic!! I absolutely love her. She is so accommodating and easy to work with and…read moreshe's great with my puppy.

This was my first time ever leaving my dogs with a professional dog-sitting company, and I was…read morehonestly nervous. Ever since my older dog was diagnosed with diabetes, it has been so stressful trying to find someone I can truly trust to care for her. I knew I needed someone reliable while traveling out of the country, and I'm so grateful I found this company. Maria was incredible--she sent multiple photos and updates every single day, which meant so much to me. She was thorough, attentive, and I could genuinely tell how much my pups adored her. It was such a relief to be able to fully relax on my trip knowing my dogs were being loved and cared for as if they were her own. Highly recommend!

Paws Pet Resort

4.3

(176 reviews)

Jesse went above and beyond to help us with our situation. The staff and management recognized that…read moreour experience was less than the quality they strive for and they communicated that effectively and kindly. We didn't have the best first experience. I truly believe the measure of a business is how they behave when things don't go according to plan. Jesse and their staff executed the follow up PERFECTLY. We are happy to give them a second chance; and frankly we would have anyways based on how well they received and loved our pets. Animals are unpredictable and the way humans treat them matters so so much. PAWS has a great staff and we are happy to have met them.

We had Brendan at the Lake Forest location do training (five sessions) for the two-year-old male…read moreAussie Shepherd we adopted several months prior from the Mission Viejo animal shelter. We had a dog, whom we also adopted but from Irvine, that we had euthanized at home in early April so the Aussie wasn't our first dog. Our Aussie is typical of the breed - high-energy, intelligent and focused. Although he's a sweetie at home, he was the opposite on walks. The worst problem was his barking and lunging at other dogs. Brendan not only trained our dog, he also trained us. Our fur baby is MUCH better now while on walks. I told Brendan that he, Brendan, is like Yoda. We are very pleased and grateful.

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Michelle V.

0

6

4

2 years ago

I recently had the pleasure of using this mobile dog grooming service, and I couldn't be happier with the results! Jose, the owner, is incredibly skilled and caring with pets. The convenience of having the grooming done at home is unmatched. My dogs looked and smelled amazing afterward, and the entire process was stress-free for both of us. I highly recommend this service to any dog owner looking for top-notch grooming with exceptional care. Five stars all the way! read more

Amelia K.

0

21

0

2 years ago

Jose is really great with dogs and keeping them super calm while giving them a nice clean shower and haircut. He's very easy to reach and highly personable which makes it a lot easier as a dog parent to hand over our loved one. If you're looking for a kind and gentle while competent groomer, then call Jose! read more

Emily W.

0

21

0

2 years ago

So happy with Jose and his gentle approach with caring and grooming older dogs. He's always professional and prompt and makes sure to hear your concerns. I won't let my dogs go to another groomer because no one makes them feel safer than Jose! We're very happy repeat customers. read more

Winnie L.

0

1

0

2 years ago

Our pup got her first grooming today and Jose did a perfect job. Mochi looks fantastic! The price was also very affordable and it was super cute when Mochi came back wearing a bow. She was very well groomed. We will for sure contact Jose again. read more

Margaret R.

0

3

0

6 months ago

Jose gives excellent service/communication & did a wonderful groom on my somewhat anxious fur baby Mister...made him look like a cute puppy again! Would highly recommend & thank you very much Jose! read more

Kimberlyn A M.

0

1

0

11 months ago

Muy buen corte para mi perrita luna y para mi perro Duvalin, ellos nunca han querido hacerlo con nadie más que solamente con él, muy buen trabajo! read more

Yadira C.

140

5

1

2 years ago

Awesome service. I definitely recommend them. They are very professional and always on time. Reasonable pricing too.

Guillermo R.

0

2

1

2 years ago

Nice Jose me encantó su trabajo me encantó como dejó a mi perrrita Bailey yo selos recomiendo

Eugene S.

0

2

0

2 years ago

We were not impressed with this grooming experience! We will not be calling VIP Dogs again!

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