The owners of Vocellis should be ashamed of themselves. One star is to many for Vocellis. This is an insult to call this Italian food, never mind food. I took a chance and ordered a meatball sub and a pizza. I recieved soggy mushy bread, one meatball sliced into 4 pieces and sauce splashed on it. The pizza was similar to a frozen store bought one. Elementary school lunch has more quality, flavor and quantity than this did. I was so aggravated I threw it all in the garbage. Its a sad day when Subway has a better meatball sub then this poor excuse for a "pizzeria". Never again Vocelli boy. read more

Traveling through and staying at a local hotel I ordered in. Did not order pizza. Rather had the Chicken tenders which were over sauced with the requested BBQ sauce. And the main reason for a 2 star rating was the $7.00 antipasta. Advertised as fresh mixed greens, artichokes, red onions, roasted red peppers, black olives, ripe tomatoes, capicola, genoa salami, banana peppers, mozzarella and imported Pecorino romano cheese. What you get....... Fresh mixed greens..........maybe 1/2 head of iceberg lettuce. artichokes.......probably 1/2 of one jarred artichoke heart separated into individual leaves. Unbelievable. red onions.....one slice separated into rings. roasted red peppers........picture a 1 and 1/2 inch square sliced into 8-10 pieces. Duh? black olives.......perhaps 4 0r 5 sliced into rings. ripe tomatoes.....hard orange tomato capicola.....may have been. Looked more like domestic ham genoa salami (and I kid you not)......two thin slices cut into quarters banana peppers.................too minimal to comment mozzarella.......3 or 4 tablespoon fulls shredded Inported Pecorino romano cheese....Again, soft pliable shreds and imported from where? read more

Went out on a limb, despite the reviews, and ordered pizzas online 10 minutes before they even opened. These were for a meeting at our corporate headquarters. Approximately 20 minutes after placing the order (and 25 minutes before my requested delivery time) "Angela" called and said "we didn't have power, ovens are just warming up, pizzas will be about 15 minutes late." I verified it would only be 15 minutes and she reassured me. 45 minutes after our requested delivery time, pizzas still weren't here. I called the store wondering where our pizzas were. Male answered phone and said "he's on his way, 3-4 more minutes and he'll be there!". Another 20 minutes goes by - we are now over an hour past the time I requested for delivery and well beyond the 3-4 minutes the last guy said. Not worth the wait! We have meetings in our office daily and order in for our clients and employees. I can GUARANTEE that this restaurant has been removed from our call list! Very disappointing to say the least. read more

Received delivery and it was warm which is always good. Tasty but expensive for a personal pizza but this is Vienna so It is what it is. If you like a lot of toppings ask because my pizza had moderate amount of toppings. read more

Ordered through the eating section on the PayPal app. Pizza was ready when I got there. Had to wait around for a few minutes I don't know why, but overall the pizza is good. read more

Never ordering here again. I thought "delivery" meant come to the door. The driver failed to look me up in the directory so I can buzz in, so I had to leave my child to run downstairs and pay. In addition, the Stromboli sucked. The salad was ok... read more

First off let me start by saying that this review is based solely on the customer service experience. Their food is ok. I have ordered 3 times from them and every time my order has arrived close to 2 hours after placing order. They Open at 11am and I always order online as soon as they start taking orders. My lunch is at one and today they arrived at 12:50 which only gave me 10 minutes to eat. I called ahead to let the store know my coworker and I would be placing separate orders so they would know to deliver to the same place. The driver delivered my food and had to go back downstairs to get my coworker's order because he did not check the address on the other order. Every time I called they told me 5 more minutes. 5 minutes to them equals half hour. NEVER AGAIN! read more

I'm in McLean/Vienna for work, staying at the Residence Inn and didn't feel like going to the store and cooking tonight. The pizza I ordered was fantastic! I will be reordering on my next trip to the area. read more

We order pizza from Vocelli's in Vienna all the time. The pizza is excellent and the service is great too. Delivery has always been very prompt. We are very satisfied customers. read more

It should be possible to award this place zero stars. It's an embarrassment to the concept of pizza.They ought to be ashamed of themselves. I used to think there was no such thing as a bad pizza, but now I know differently. AVOID this place. I ordered a large peperoni pizza from these clowns because I had gone out drinking all night instead of making my girlfriend a home cooked dinner like I had promised her I would. In my drunken desperation I turned to Vocellis to at least get some food on the table and avoid a potentially disastrous fight. The price was high, and they also charged a delivery charge... who does that? I was starving (hadn't eaten anything all day) and also drunk, so I was definitely not in a mood to be picky about my pizza. But from the first bite, it was clear that this was without a doubt the worst pizza in this history of ever. It just plain sucked. There's no other word for it except for all of these other words: vile, horrible, bad, awful, disgusting, revolting, painful, appalling, nasty, horrendous, obnoxious, and repugnant. I hope I'll never be put in such a situation, but I can confidently say that I would rather starve to death than eat this pizza again. Everything about it was wrong. The crust was bland and flavorless. Like it was made of wood pulp and yesterdays soggy cheerios. The sauce is the natty light of tomato sauce, it was obviously made from the waste residue runoff from making proper tomato sauce. And water, there was clearly a ton of water involved. The cheese, I highly doubt was in fact cheese. If the cheese was actually made from cow's milk, the cow should be put out of its misery. Nobody who works at this joke of a restaurant should ever be allowed within a mile of a pizza. They should all be living out with the sex offenders in a tent city under an overpass. read more

I love vocelli's pizza so much. It was a very simple process to order online for pick up, and my pizza was ready exactly when I arrived. Got my usual thin crust pepperoni pizza and it was delicious. read more

I always ordered from these guys. There delivery time was always wrong, but still loved their steak and cheese pizza. Same thing every time. Steak & Cheese with ground beef. Used their online ordering system most of the time. Made another order today, same thing as usual. There was an apparent mistake with the system, and it changed my order to Garlic Spinach. I get the order, and was surprised. Called them up, and tried to explain the mix up. The guy on the phone got IMMEDIATELY defensive, claiming it was my fault and not his. I tried explaining to him how I made the same order that I ALWAYS do, steak and cheese, as can be easily seen in my order history. He kept cutting me off, and wouldn't even let me finish. He was yelling over the phone, and kept claiming it was not his fault. Like I already have said, I'm a frequent customer that orders at least once a week from them. After trying to communicate with him in a calm manner, only to keep getting cut off and being yelled at and told how it was my fault, I let him know that he just lost a frequent customer due to his horrible customer service. read more

I went there in the evening, about half an hour before they'd close, which can be the excuse to their bad service. The guy behind the counter looked like he wanted to go back to his office back in the kitchen as soon as I walked in. Not manners or disposition to attend in a nice way. As soon as I paid, he went back to his office without saying anything. The guy who prepared the pizza was almost pouting of having to work half an hour before the closure, and another man, which I guessed was the owner of the place, didn't even said 'hi', let alone a 'have a good evening' or a 'thanks for stopping by'. Food shops are not only about food; they're about service as well, and IDK about other times of the day, but during the evening, particularly that day, the service was HORRIBLE.... the pizza was good, though. Just good, not great. Considering all the pizza places that are around here, they should seriously improve their service, or else, we're just gonna go out and buy pizza to someone else. read more

Love this Vocellis. Great pizza that is consistent and fast. Rawal and his staff are always helpful and conscientious.

Spinach and Garlic pizza. Really, just nothing special about it. It tasted ok, but the crust was dry and after a few minutes the 3 of us were chucking the end crusts away......anectodal evidence of crust disaster. Pricey to boot for what it is.....chain pizza. You can do much better, but you may have to drive a bit. read more

Ordered the chicken tenders and was super disappointed. They were soggy and seemed undercooked. Giving two stars because I also ordered the Caesar salad and it wasn't too bad. read more

Great pizza. Much better than Dominos or Papa Johns. The quality of the products is significantly different than the other pizza places. Real Italian taste! read more

This place used to be great..... Went in to pick up my large pizza (which looked tiny by the way) and paid $15. After I paid I noticed a large sign on the window for a takeout discount. I ask the people working if they could honor the discount and they said they could not because the transaction was closed. I then asked for a coupon for my next visit and they said no. I grew up on this place and now will never be coming back...... Very said Vienna read more

If you want New York style pizza, skip this place entirely. I have had better frozen pizza from a grocery store. To say it was bland is an understatement. The best local pizza places that we have found so far (we have lived here for over 10 years) are Rubinos in Herndon, the Italian Store in Arlington and Lucianos in Oakton, in that order. read more

We love our local Vocelli's in Vienna - the pizza is always great (so are the breadsticks), and so is the service! They are friendly & efficient on the phone, they deliver often quicker than the promised 35-40 minutes, and the drivers are always so polite and friendly too - even with several new pizza places in town, they can't compete. We'll continue to order from Vocelli's! read more

My absolute favorite place for delivery of oven roasted wings, salads and pizzas! Staff is always friendly and their ordering system remembers my last order saving me time each time I call. read more

Great experiences every time with this location! Order is always fast, correct, and still warm! Today I received exceptional service (even for them)! We recently moved, but are still within the delivery area of the store. Unfortunately, our new address is not listed in their database and could not be filled out online. Long story short, after speaking with a very friendly gentleman named RT, I was assured delivery would be made to our home, and that we would receive the discount that would normally only be given to an online order. As usual, we still received the fast, correct, and warm delivery! I recommend this place all around, and need to give props to RT's excellent customer service! read more

I love Vocelli's! I have been a happy customer since they came to Vienna and I love them. Best customer service ever!!!!

Worst pizza, if you can call it that, that I have ever had in my life. I warn everyone at work and that comes to visit us never ever to order from here. Pizza sauce was terrible, cheese had no flavor and crust was like cardboard. read more

We went in to this pizza place and waited what seemed to be forever. Once we received food it was ok until I bit into a piece of plastic wrap. read more

My husband loves Vocelli's pizza; it is one of the only delivery pizzas in Vienna he will eat. (As a sort of pizza litmus test, if this is helpful to you, he loves Joe's Pizza and hates Papa John's.) I like Vocelli pizza as well, and they have very good salads too. For me, I'd rate the pizza about a 4, but what gained the extra star in this review is the Vienna branch's great customer service. We have been ordering from them for at least the past 4 years, having given them a try after a few local branches of the national chains lost our orders, resulting in some pretty disappointed kids, pregnant ladies, and hard-working guys. Not only has that never happened with Vocelli, these guys have never even been late. What's more, their delivery people are so polite and friendly, without exception. We order a lot of late-night pizza, and their delivery drivers ALWAYS knock super-softly and/or come around to the side door so they don't wake up the kids. They are really nice, even in bad weather. And their manager will always call and okay any potential changes to an order in the rare case they run out of something (i.e. subbing one cheese for another or two cans of root beer for a 20-oz bottle of root beer, etc.). They put a priority on customer service and satisfaction, and that's rare for any company these days, much less a pizza delivery chain. I have really appreciated their consideration, and that has certainly earned them a 5-star review in my book. read more

The guy at the counter was a total jerk. We had a groupon that he refused to honor even though we had just bought it and told us he'd give us a 20% discount instead of the groupon we had already purchased. When that wasn't ok he told us to go online and order it that way so we could use the groupon. My boyfriend was hungry and told him just start making the pizza and if we can't figure out the groupon he'd just pay for it without it. The guy wouldn't do it because I was still trying to figure out how to apply the groupon on my phone. He also wouldn't let my boyfriend use the bathroom even though it's a totally stand alone place with nothing else around and we were the only people there. We ended up just leaving because the guy was so rude, Groupon gave us a refund with no problem. With that kind of customer service I don't care if their pizza has magic mushrooms on it, I don't want to deal with that guy. This happened a few weeks ago and I'm still annoyed at him. read more