They are awesome in waconia.. been going there for a good year now. There's one guy there Izzy?…read moreHaving a chemo brain episode right now. I think that's his name him and his crew are just great at there job

In for a oil change. Attendant offers new windshield wipers, not today. Then suggests a new…read moreserpentine belt, as mine is very worn. I refused and said I would check with my garage. Air filters:new in March. Made an appt with my garage, I was there when he opened the hood and pointed out the new serpentine belt that had been replaced in March 2025, 6 months prior at Pro Auto Repair in NYA. No wear and can see the next movers on the belt. Date of service at Valvoline September 14, 2025. The Manager was assisting the attendant with my car. Called CS at Valvoline and was offered a 20% off next visit. I refused and asked for a free oil change. Really, I'm probably not going back to Valvoline businesses anymore. The convenience is great, but some of their employees are running a scam. They have a very good computer system and know exactly who was working on my car that day.

We needed to service and replace the brakes on our 2016 vehicle. Youngstedts got us in quickly and…read morefinished the job same day for the price that we were quoted. No surprises! We'll be back.

Took my cars here for years - was satisfactory until the two gentlemen with people skills who…read moredidn't rip you off left (Nick and Colton). Now, it's just a bunch of grumpy old men, talking down to people and seemingly ripping customers off. Brought a car in for a tire issue, said it was a bad valve, replaced it. Still leaked, said it was rust inside the rim and it was resolved. Leaked for over a year after that and just paid $50 for a 5 star reviewed shop to tell me the valve was installed improperly and it was a miracle it held air at all. Save your money and go literally anywhere else.

Hansen's provides top notch service and excellent customer care. Sean is fantastic! They are…read morereliable, friendly, and experts at what they do. I will continue to bring my cars here and highly recommend for anyone looking for high quality auto service!

Sean is incredible! My husband and I live in Aberdeen South Dakota and he hit a deer. Luckily when…read morewe pulled over, Hansons auto was right there. We met Sean, and not only did he bring us comfort by taking in our vehicle, but he also took my husband, myself, and our children to our hotel. Not only was he kind and understanding of our situation and stress he was able to put our minds at ease knowing our vehicle was in good hands! Thanks so much Sean!! Your the best!

Good service for years until last month. Brough in car for an oil change and they damaged the front…read moregrill and denied it happened. Disappointed.

Reliable and honest! Our go-to for all our automotive needs. Mike is also a strong supporter of…read morecommunity and youth programs.

My first time at this shop. What a great experience. Came in for an oil change, tire rotation. I…read morewas in and out in less than 30 minutes. They determined a tire rotation wasn't necessary and my tires could go longer without a need to have them replaced. The place is immaculate and it was relaxing to have a complimentary beverage and wait in the quiet waiting room. Kyle the owner checked me in and Isaiah did the work and did my paperwork. Without the tire rotation they saved me $40. I was assured the other filters were still good. Honest, professional, fast and experienced. My new automotive shop.

The Bearded Mechanic delivers that trusted advisor for something we depend on a great deal--our…read morevehicles! I have been bringing my vehicles there for years, getting a fair price and the highest quality of service and most of all the great customer service!

Probably the WORST CUSTOMER SERVICE experience I have ever had!…read moreThe short large-set snotty woman with glasses managing the store yelled at me for not knowing the car wash was out of order. I suggested they do like any other business and place an OUT OF ORDER sign on their car wash!! They didn't even know their car wash was not working, only 50 feet away from their store. I purchased a car wash, proceeded to enter the code, drove into the wash and sat in there for 5 minutes and came to the conclusion, it wasn't working. I re-entered Schmidty's Mobil Mart, asked if I could have a refund and was yelled at for entering the wash!! ARE YOU KIDDING ME??? She told me that I am not welcome there anymore and they don't need my business. I live in Mayer, MN. I have been a loyal customer, supporting local business in this town... and this is how I am repaid??? Disgusting!!! Take your business elsewhere... These people obviously don't need it.

Service Appointment made for September 19th. at 7:30 a.m. Paid to have van towed and dropped off…read moreThursday morning. Van sat and never looked at and finally 6 days later, had to pay again to have towed to another dealership 60 miles away to be actually serviced. GM and family owner, Heidi Strong disregarded it as a miscommunication on the Servives Managers as they deemed it as a "drop off appointment". The GM gave no solution, only to impersonally text me, " Yes, Eric put you in our scheduler to set you up with an appointment on that day like he said, so that they could fit you in when able. Otherwise, you would not be present in the schedule to fit you in... so basically there, but pending like he explained. The verbiage should b updated to reflect that, but brand new system that we r working through. So same as what he told you during the conversation. Sorry 4 the confusion." They lost a potential customer and one to warn others, as they also blame it on "A new computer system". Here's my appointment confirmation text: "+1 (833) 818-3275 Text Message * SMS Mon, Sep 15 at 10:32 AM Waconia Dodge Service Appointment confirmation for 2017 CHRYSLER PACIFICA Friday, 09/19/2025 at 7:30 AM Reply STOP to OptOut. Thursday 8:01 AM Waconia Dodge Service Appointment reminder for 2017 Chrysler PACIFICA Friday, 09/19/2025 at 7:30 AM Reply STOP to OptOut."

We've been customers for a long time. The folks here have always been courteous, straightforward…read moreand easy to work with. Our family has biuhhththeee cars here and maintained them with their service department as well. The prices have been fair and they have been accommodating as well when something comes up like today when suddenly my battery indicator lit up. Really pleased with the service and the help.

My whole experience was awful. Dropped off my truck at the service center and told me I would have…read morea car available. No car available, no shuttle available and after all that, told me they didnt have the parts in stock! I waited to have service done, why would I bring it in there and not have a truck for 2 more weeks with no loaner car. Don't go to Waconia Ford

I have a complaint about the service dept. I was informed my fusion had an issue that was not an…read moreofficial recall. I made the appt to bring it in. After making arrangements for a ride and having a vehicle, I brought it in and was met by a Mark or Marty (unsure). He immediately started to ask about services I should have done while its there. I said just the recall item. He then asks if a service light was on and I said not right now but had one prior. He says it has to have a service light or if they do the diagnostic, I will be charged $210 if it doesnt qualify. He didnt ask if it had issues. I restated that I had work done on it in April but didnt care. I asked that since this ends at 84,000 miles and I am at 80 that this should be taken care of now. Didnt seem to care. I said I would go home and check what was done on car and call back. I called a half hour later and he was gone so called the next day. By this time I had checked online about the recall and it specifically says no service light needed and listed the symptoms of the issue- all of which I had told him I had. Even mentioned lifetime powertrain warranty which could affect the cost. He still had no interest in helping me. I spoke to the mechanic who did my work and he basically said the Fury service dept was bs now but used to be good. I then made appointment at Morries Buffalo. Extremely helpful, even offering a loaner car and a ride home. Super professional staff. Called me a day later with diagnostics and said it needed the short block replacement, and will be done this next week. I will be telling anyone who will listen about the service there and can not see recommending you for anything. We are replacing at least 2 of my 5 cars in the next hear too- I know where I wont be buying them from.