Had the steak+chicken plate. Dad had steak+chicken bowl. The steak was way too sweet -- too much teriyaki sauce. And it was kinda tough. The chicken was similarly too sweet and tough, but compared to the steak, it wasn't as terrible. The prices (over $7 for the plate and over $6 for the bowl) were pretty high. Considering the food quality was worse than Yoshinoya, this place won't get a repeat visit from me. They get 2 stars instead of 1 because it didn't completely suck. I still finished the plate. read more

Hmmm where should I even start, well lets start by saying that after not eating at Waba Grill for maybe six months or more I was beyond disappointed about this location. I ordered a meat and chicken combo. 1) I was very very disappointed and grossed out that they don't just serve breast meat only, mind you this is the first time at this location, I have only been to the one on Haven, but never the less I was expecting breast meat, that didn't happen, I am sorry but dark meat grosses me out. and to top it off when I asked the girl behind the counter since when they did they start serving dark meat, she said always. Now I know this was not true at the Haven location, we would always get only breast meat and without ever having to request it. 2) The beef was ehhh just okay, I had to add sauce just to finish it. 3) The dressing on the salad was way too strong, I couldn't even eat the salad. What that being said, this is a location I will not be returning too.. And on a side note, I use to eat at the Haven location at least twice a week when I was sick with my gallbladder (before it was removed) and Waba was one the few places I could actually eat without getting violently sick do to my gallbladder being so sick and that was one of the things I remember they mentioned to me at the Haven location, that they ONLY serve breast meat, I couldn't eat anything that had fat. read more

I have been sick ever since I ate here. I got a really bad headache for about 2 days after I ate lunch there. Since then, my stomach hurts and I feel very foggy. They really need to cook their rice all the way and be more careful what they're serving to people. This is completely unacceptable. read more

Food was good. We had the Salmon plate, Steak plate and Chicken Bowl. The Steak plate was ok but all the meat was shredded/chopped up into small pieces, would have preferred larger pieces. Loved the salad dressing that comes with the plate, it was similar to sesame dressing. We prefer the magic sauce at Flame Broiler but everything was good. Some gnats near the soda machine and around our dinner table as we ate, floors were sticky and the staff could be friendlier. read more

WaBa Grill - Salmon plate with brown rice - Fast Food Near Me - Rancho Cucamonga, California

I don't understand how hard it is to separate the color of rice. Lately I been coming here ordering the exact same thing and they always give me brown Rice instead of white. read more

I don't know what happened but they got sloppy & stingy with their food. And this goes for most locations as of recent. Bowl was loaded with dried out rice, veggies were mostly cabbage, & they were stingy with the protein not to mention it was also dry. But my young daughter likes going here for "healthy" eating so I'm giving it 2 stars. read more

Waba Grill is amazing! Their Chicken plate with brown rice is my favorite and what I just recently ordered tonight. I got my son a chicken bowl with brown rice and he likes it. It's a great alternative for fast food while we transition into healing eating. Freaking love it! read more

This WaBa has great customer service! Maria was very helpful and polite! She even made my bowl in 5 minutes! That's impressive WaBa skills! McDonald's who?! read more

This picture should explain it all. Imagine getting to the end of eating a chicken rice veggie bowl and finding this on your carrot!!! Just Incase you can't tell it's a MAGGOT not a piece of rice!!! read more

WaBa Grill - Imagine getting to the end of eating a chicken rice veggie bowl and finding a MAGGOT on your carrot!!!! - Fast Food Near Me - Rancho Cucamonga, California

Spoke to Anahi on the phone after my to go order wasn't made right. I work in the fast food industry so believe me when I say I understand honest mistakes. I wasn't even mad when I called, just wanted to know if I could get it remade another day since I couldn't go back at that time . So Anahi answers the phone and proceeds to argue with me over what I ordered. And kept asking what the problem was. I said the same thing three different ways and she just kept asking me what the problem was and made sure she let me know that she personally checked my order but in a super rude/impatient tone of voice. The way she spoke to me really made me feel like she was angry with me. Like why? Cause I don't eat chicken? If you're having a bad day personally or having a bad work day, it's ok. But don't take it out on someone who is calling nicely and just wants to get what they paid for. read more

Went today for lunch from work. Enjoyed the customer service and the food was good compared to last night at another location to pick up dinner for my daughter. This was much better all around. read more

First of all Alejandra. R is very rude, inpatient, very worst customer this isn't the first time but the third time of you don't like where you work don't work there if I put zero star I would. She's very unprofessional and wants things her ways when her job is to serve us I'll be most definitely contacting the manager. read more

Honestly this was my favorite store. Something changed here in the past couple weeks and things aren't the same. Food quality and customer service have gone down. They have been hiring a lot of new people and haven't trained them properly because I've been receiving my order wrong. May not be coming back. read more

Arianna L was working tonight, and I am disappointed in the lack of customer service and her behavior. I called ahead of time to place my order; I was placed on what was supposed to be a brief hold, but turned into 12 minutes and then being hung up on. I understood she may have been busy, so I show up to the store and let her know that she hung up, and she said "I didn't expect you to be on the line." (Rude). I ask her if I can order a tray of chicken, and she says to wait so she can ask her manager. She proceeds to serve the next 2 customers behind me, and then finally attends to my question that she could have just dealt with earlier on the phone. (What the hell). She refuses to apologize for serving people ahead of me and asks if I want to go to another Waba Grill instead. (Now she's just not accepting responsibility). I think this showcases a lack of training in time management and customer service, and also elicits understaffing. I'm never coming back to this location... Go to another Waba Grill if you must. Arianna needs some customer service training. This is just poor form. 0 stars for customer service read more

I could have overlooked the bland and cold food at this location, until I experienced the service. This place needs to hire people who actually want a job. Most seemed like they were forced to do chores. This was my second go at different locations, will be sticking to flame broiler. read more

Order the combo plate, you get chix and steak with veggies, healthy alternative. The staff is friendly and the food is served quickly. read more

WaBa Grill - Order the chix plate with veggies! Yum - Fast Food Near Me - Rancho Cucamonga, California

This is by far the best waba nearby!! Always clean and fast!! The staff is super friendly!! Always so welcoming!!

Can not complain about it and the food always comes out in a timely manner. Love their brown rice, chicken and salmon. Not farm raised!

Great service clean bath room fast service!! Food was hot fresh and tasty staff very helpful

Decent quality - ordered a beef bowl. Portion so-so. For the price it's an okay value. May have to check out again for better opinion.

Took long for my salmin bowl but it was lunch rush so i didnt mind i think the place could of been a little cleaner but food was good as usual will go again i loved the free drink when u check in l read more

This location used to be my favorite. It's hit and miss now and what sucks is that when you're REALLY craving Waba Grill it ends up sucking. 2nd time the chicken in our bowls were hard AF. I got little rice and veggies and more of the hard old chicken. Avocado i received was a rinky dink size compared to the normal size they give. If they're gonna charge for it then at least charge half for the half of the size you gave me! Praying the one opening at Day Creek marketplace is better! We spend so much here to be disappointed, definitely parting ways. read more

Very friendly staff. Zoey helped us out with picking our food. Very clean establishment.

I really like fish so this place is great for me! I recommend the kale and salmon salad. I try and order as unprocessed and organic as possible when eating out. This meal would count as a paleo- Atkins type. Always ask for dressing on the side. And remember if the dressing is a normal dressing, it usually has soy in it. Soy is a known endocrine disrupter so I just avoid it. Overall my kids like the Waba bowls too. read more

Got off of a long day at work and with dinner options limited, I thought waba sounded like it would hit the spot. I drive there and get to the doors at 8:50 pm. Perfect timing I say to myself! They close at 9:00. The open sign was lit. Two workers inside. I grab the door and pull. It's locked. So I try the other door.... and locked. Both workers starring at me and I point to the sign in the door that says open, then the other sign with the posted hours of operation. They give a smirk and never even bother coming to the door. I've never had an issue at this waba, but honestly, it doesn't take much more to lose my business permanently. Especially when I have other options out of principal to eat at from now on. read more

We are regular customers because the staff are friendly and food is good. We order the chicken well done and never have issues with it being overcooked. Good portions and prices are good. read more

Takes order, waits a while and then cancels order saying they are closed. Thanks so much. Idiots.

Came here for lunch. Plenty of seating, cool AC, great food, and clean. Usually good amount of parking. Good location!

I give this store a 5 star.. My first time here.Very satisfied not only with the food so fresh but also with the EXCELLENT CUSTOMER SERVICE. The young lady's name who attended me is Maribel. She had such a welcoming attitude. We need more like her definitely recommend this place. read more

I don't ever leave reviews, but I felt inclined to leave a 5 star for this waba. I'm a regular here and the service is always outstanding, food is always perfect, and the place is always kept very clean. Maria, in particular, remembers my order, and always makes sure to greet me when I arrive and leave. The rest of the staff is very friendly as well and I can honestly say it's the best waba I've been to. They will continue to receive my business and I recommend that others make this their go to lunch spot as well! read more

The last couple of visits to this location I have been very dissatisfied with the quality of chicken. The chicken is crispy and tastes like it's been sitting there for a while after being reheated. I like the girl at the counter but I may have to go to another Waba Grill for the chicken bowls. I spent over $15 on 2 chicken bowls that were barely eaten. read more

I eat here frequently and like that I'm cheerfully greeted, and, have my quality food prepared perfectly per my special requests.

Good food little salty , I'm not cheap , small portions , don't like that they only have one size drink , u can't tip workers , don't like that , I'm not cheap , but food is over priced read more

This review is for this location only. I agree with other posts about poor customer service especially when they decided to close early today! I was here before 10. Only a few minutes before, but the place was dark and the guy was set up mopping the floor. No I'm not trying to be an ahole and drop by an establishment right before they close but I live about 200 miles from here and thought this would be a good healthier alternative to going through a drive through. Yes, I should have double checked the hours but when I discovered that they close at 10 and they clearly closed before then...I was disappointed. read more

This place has horrible service and the food is very salty. I will not be back. We were not greeted and damn near ignored by the cashier. Whoever owns or manages this place needs to invest in customer service training immediately! read more

I stop by this location for lunch about once a week as it is located very close to my work. The people there are always friendly and they get me my food very quickly. I have had nothing but good experiences coming to this location of Waba grill and would recommend it to anyone. read more

After having a bad experience a few months ago, I decided to give this location another try. The issue that happened last visit was taking care of by owner/management, so I decided to go. Upon arrival, I found an employee who was taking the trash out when I arrived. She dumped the trash bag on the curve (no parking, fire lane red area) and proceeded to go back inside. She continued to clean tables and empty trash. Now here is where it gets disgusting! She then started to refill the napkin dispensers WITHOUT washing her hands!!!! Who does that? Not only did she handle trash, the door handle and the dirty rag, but then she goes and touches napkins? I was in the restaurant for over 10 min and the trash bag left on the parking lot was still there when I walked out, not on sidewalk, on the curb/firelane. This place needs a manager on duty in the evenings. The cook had to take my order because we waited for close to 5 min at the counter. Your food is delicious, but with places like Flame Broiler, there is no need to deal with employees who dont greet you when they walk past you, dont practice safe food handling and dont want to work. Employee in question wears glasses and has green hair (same employee who gave me very bad service last time). Management, no need to send me another gift card, I will not be returning until this employee is no longer there.....I refuse to eat/buy at an establishment where employees have not been trained in food handling and are plain rude. She noticed that 3 customers where waiting to order and she continued to clean without even letting someone in the back know that customers where there waiting to order. If owner/management are reading this, do your self a favor and schedule a manager to run the evening shift and train all employees on customer service/food handling. Ed B Over 15 years of restaurant management experience. read more

Staff is very courteous and the food is excellent. I eat here almost every day before work because the food is cooked so well and the manager is always very nice read more

I've been coming here for years! I love the service and food! Great people and always very helpful with my order. Maria and Kristine are super friendly. I'll always continue going here. read more

This is my go to lunch/dinner spot. Always the nicest greeting from the staff there. Ask how your day is and always friendly. Maria seems to be there everyday with a smile greeting everyone. She is a managers dream employee. Food is consistent and delicious. read more