Don't worry you'll sit for 3 maybe 4 possibly even 5 hrs after you just bought 2.5k worth of tires…read morefrom them. Ridiculous....

I'm extremely disappointed with the service at Discount Tire. I've been here for over two hours,…read moreand somehow three people have been serviced ahead of me, including two walk-ins who arrived after I did and were finished before me. When I asked the service advisor about it, I was told the order was based on walk-ins versus appointments, but that explanation clearly doesn't match what's actually happening on the floor. To make matters worse, I purchased the tire warranty package, which you would think would mean at least a reasonable level of priority or customer consideration. Instead, I've been left sitting here watching other customers come and go while my vehicle hasn't even been addressed. Customer service and communication here are extremely poor. If the system is appointments first, follow it. If it's first-come, first-served, then follow that. But the current process feels completely arbitrary and frustrating for customers who are trying to be patient. Honestly, I would recommend going to Firestone, which is literally one building before this location, if you want faster service and better customer treatment. After today's experience, I won't be returning to Discount Tire.

Had a nail in my tire, and they fixed it quick for really cheap. Super friendly and honest service,…read moredefinitely recommend!

Got a set of tires for my truck. They had the tires I wanted and the installation went well…read more Great place to do business with.

Went 2-7-21 and it was a splendid visit…read more I got valet style treatment getting out of my car and getting back into my car. Felt love with the usual amenities inside an autoshop, but it was the tone, actions, and words all combined that made it valuable. I was helped mostly by Jerold. He dealt with my car personally and at the register. My main reason for visiting was an oil change (High Mileage) and I had a coupon. Absolutely no problem taking it, except for me having to zoom in on the digital coupon. So that was any fault. Prices changed last little due to inflation (but it's everywhere), had a kids area, unisex restroom, and coffee counter with French vanilla and donushop brand kcups, and sitting area that is still pretty spacious to abide with Covid related situations for customers who are cautious.

My took my car in to get the state inspection & oil changed. After the inspection was completed, my…read morehusband was informed that my brakes and transmission also needed to be serviced, so my husband asked how much and how long they would take because he didnt have a lot of time to wait. The manager told him that since they had already looked at the brake pads, and had them off, that it would be best to wait. Also, she informed him about the "estimated cost". So he waited TWO MORE HOURS for them to finish, gets the bill, and it's almost $1k, about $500 more than expected. We looked at the breakdown of costs, and they did WAY more than we thought even, and when I asked for the WRITTEN approval for all the initial services estimate before the extra services were rendered, the manager told me it was a VERBAL approval only. This is a legality matter that has been escalated to corporate already. And did he pay for everything? yes, because what was the other option he had? jump in the car and drive it out of the garage? leave and not pay? He has morals so obviously he paid it, because he won't steal. But what business accepts and (unrecorded) verbal approval instead of a written approval first?

Needed an emissions test for registration renewal. I decided to stop by Take 5. I had never used…read morethem before for anything. They were busy, but I will say they moved quickly. The staff were friendly for the most part. One guy looked a little sleepy. We laughed for a few minutes and talked about cars. They answered my questions and concerns. The emissions testing was easy, quick and simple. The price is already set so it's decent. It's required by Texas so you really don't have a choice. I would definitely return based on having a pleasant experience.

The guys were really nice and gave me a chilled bottle of water. They tried all the upsells, of…read morecourse. Like if you agree to put the premium oil ("good for the next 10,000 miles"), the windshield sticker will still reflect the lower mileage oil. They also provided me with a receipt of a different person and car, along with their personal info on it. Finally, they didnt know how to reset the oil light on my car and I had to do it myself.

We have used Driver's Edge for a few years for our older model vehicles. Why? They are fast, they…read moreare responsive, they are so very kind. When everyone else is sacrificing customer attentiveness right now, these friends are so courteous. While we do admit the repair prices are higher, if you have a vehicle emergency and do not have the liberty to shop around, but you need help- they drop everything to help you. I have taught my teenage drivers how to get service also, by coming here. Just a great place.

I've been using this location a long time. Last year I took a car in and they came back with a lot…read moreof repairs needed. It didn't sound right so I got a second opinion. The estimate was over $5000. The second opinion was you don't need any of that but you do need about $100 worth of work. I called corporate and talked to the area manager who said he would look into it and they don't do business that way. Please give us another chance. I took another car in for an oil change. They said I needed necessary maintenance because it was do. I looked in the manual and the car wasn't old enough and had half the mileage listed before manufacture recommended maintenance. I took the car back to the dealer and nope. Not time for that. I took another car in due for oil and inspection. And again a list of necessary things. Again not due. I don't know what happened because it's never been like this before.

This is my go-to shop for state inspections and quick oil changes. I've never waited more than five…read moreminutes, and the staff work seamlessly together to provide fast, efficient service. They also offer a full range of auto repair services, including wheel alignments.

they are quick and thorough. Customer service is excellent. explained ever to me. if you have…read morelittle time your go to place.

Discount Tire is one of those businesses that inspires customer loyalty. At every location I've…read morebeen to, the workers were iniverally good. At this spot, they were great. They moved my appointment up, which was helpful. They talked through everything I chose. The work was done well, and done fast. They carry a huge selection, from value to premium. They have an even wider selection with a day or two wait. The place is excellent.

These guys are the best! I always know what to expect when I go! I have been buying tires from them…read morefor years. They are number one in my book!

Honest car repair told me what exactly I needed and didn't try to pitch me on stuff that didn't…read moreneed to be done

The battery of my car died, but I'd just replaced it less than a year ago. I called Spring Creek…read moreAuto Repair, they sent someone out to give me a jump. I immediately drove over and less than an hour later, my battery was replaced, my tires had air put into them, and I was sent on my way, without a dime coming out of my pocket! Honesty like this sadly seem to be a waning business model.