I went in to get my rings cleaned and to look at men's bands. Everyone was very friendly and helpful. I'm getting married with my grandmother's rings and since they're delicate Walt's recommended that they be soldered together. I am super pleased with the results and will be using them again in the future. read more

Fast, friendly, honest, and affordable. My engagement ring and jacket were purchased separately, and it showed. I wanted to have them soldered and lined up evenly and flush so they looked like one ring. I went to several different jewelers and none of them could do it. Then I found Walt's Jewelers. The tech (don't know appropriate tittle?) took one look at it and knew what I was trying to do. I told them my insurance was covering the cost so they could have charged me any amount. They still completed the job at a very reasonable cost and very fast. Two days later I had my "new" ring. I haven't been able to take my eyes off of it! I ended up taking another piece of jewelry for repair. It was done quickly and looks amazing. They are professional, honest, and most importantly they KNOW their stuff. Give them a try, you won't regret it. read more

Awesome service! The staff is very friendly and personable and they took care of me well even in a store full of customers. The thing that I needed done they got done really quickly and well and they got me on my way in a surprisingly quick amount of time. Will definitely return to this store for any further jewelry needs. read more

I always have an amazing experience at Walt's Jewelers. I have been going there for years to have my jewelry repaired. Beth has been there for years. She is always kind on the telephone and eager to help when I come in. They are extremely efficient and get the work done very quickly. They are very dependable and honest. I love this store and will continue to keep going there for all my jewelry needs. read more

Just needed my watch batteries repaired, but I didn't want to chance it and take them anywhere, very friendly service with Sonia who shares my same birthrate. I will be back in soon read more

I dropped off a ring for sizing. Sona was incredibly helpful. While we were picking out the size for the ring,Sona asked if they could clean my wedding ring. It looks brand new! Great customer service and such a cute jewelry store with beautiful jewelry. I am glad I found them. Thank you! read more

We had a death in the family and needed some help assessing misc jewelry. We met with Beth - over 20 years of experience helped us through a very sensitive time. They were absolutely great and know how to treat a customer. Highly recommend read more

Great customer service. They don't pressure or rush you. Nice selection of estate jewelry. Ive had several repairs done fast and much less than at the mall. read more

The owners and staff are so friendly and patient. I am greeted as soon as I walk through the door. They don't pressure you and offer educated suggestions. I simply love this place. It has become my favorite place to buy gifts. There original pieces are amazing!!!! I highly recommend this store to anyone looking for quality through and through. read more

Walt's is the epitome of a jewelry store. All the staff is extremely knowledgeable and friendly. They never pressure. You can tell they love what they do. Great selection. Best jewelry store ever! read more

I had the best customer service by Julie. She was very patient & gave me a full breakdown on engagement rings. I left feeling like an expert on diamonds. Thanks for all of your help! read more

A year and a half later, and the re-repairs done by Jewelry Repair (NW corner of Power and Main) are holding up just fine. The owner (a real jeweler) took all three bezels apart and welded them back together, while Walt's only soldered them - no wonder two of the joints broke. According to my new jeweler, that's how the schools teach now, but this guy is old-school and was disgusted with Walt's shoddy work. While writing this, I noticed another woman who experienced the same problem with her custom engagement ring she had resized at Walt's. So, who are YOU going to believe? In his reply to my review, Javier said I bought the ring at "an event." That is an outright lie; as I stated in my original review, I bought it from a very reputable artisan jeweler at his store in downtown Farmington, ME. This was a handmade piece of custom jewelry in solid 14K gold, not some cheap piece of junk with gold plating. On top of everything else, Jewelry Repair charged me only $50 to WELD all six joints, while Walt's expected me to pay another $78 to resolder only one. Jewelry Repair did not have to remake the ring as Javier suggested. All he did was take pride in the quality of his work, and it shows; all six welds are holding up to the gardening, construction, and renovations I have been working on since the repair 18 months ago. read more

Sons was fantastic. First she examined our old wedding ring and gave us an honest assessment She quickly picked out exactly what my wife wanted. No pressure. The place was packed on a Monday at 4 pm! Lots of folks who were making their second or third purchases. read more

I am so happy I found this jeweler! I have a very unique setting for my engagement ring and the main stone was loose. I had taken it to another jeweler previously and they did nothing to fix it, the stone was loose again in just weeks. The jeweler at Walt's took the time to examine my ring and determine how to fix it, I had my ring back in just a few days and they did not charge me an arm and a leg! Thank you Walt Jewelers! You have earned a customer for life!! read more

Love this place! Went in to get my ring cleaned and they were the sweetest! I have been to a few jewelers in the past that didn't like cleaning a ring for free that you didn't purchase from them. Not here. Sweetest people and beautiful store. read more

I have had the pleasure of working with Paula on several occasions. I had a custom platinum ring added to my wedding band and could not be happier. So much in fact that I have Paula design a custom diamond necklace. I have also had them resize all of my Mothers rings and could not be happier with the quality and customer service that I have received. read more

Very happy! got my wife ring from here and it was custom and loved everything about it!! Thanks again guys!!! Happy wife, Happy Life!!!!

I have been going to Walt's since I was a little girl. The jewelry is beautiful and the customer service is friendly and inviting. They are the only jewelry store I trust with my things. read more

I needed a ring repaired and the service was wonderful, and they did a great job! Paula helped me and was so kind! I will use them for all of our future jewelry needs. Lola read more

We have been going to Walt's for years and have always been very happy with pricing, availability and especially the FANTASTIC service. The Staff is like family and treat you like family. So many jewelers are snooty and uppity but not Walt's. HIGHLY RECOMMEND WALT'S. read more

I am extremely disappointed with Walt's Jewelers. I had several of my mother's items repaired there and one the items repaired was a watch. We had the crystal replaced and paid the $50.00 for the repair. We brought the watch home and noticed that the crystal had cracked. They told me that we must have cracked it at home and refused to even give us a discount to redo the watch. I told her that my mom did not even wear it yet but she insisted that it was done by us. They refused to even discount replacing it. I am truly believe that the crystal was not put on the watch correctly and that is what caused the crack at the edge of the dial. I have given Walt's jewelers much business and am very disappointed with the customer service received. BUYER BEWARE!!!!!!! read more

I hesitate to write on "Yelp" as this is usually for "Business Bashers"! I used Walt's Jewelers for some jewelry repairs, I was impressed as to how each sales associate knew the construction of jewelry! Nothing I put in front of them was not repairable! (Thanks to a laser welder) All repairs are done on premises (except for watch repair). Like I said, "Yelp" is usually for complainers and Bashers, but I am trying to turn that around! From now on, this is my Jewelry store, don't believe all "yelp" bashers! read more

I have been shopping at Walt's for almost 12 years. They are very honest and knowledgeable. I have purchased many beautiful pieces. Julie helped me redesign my wedding ring after I lost one of the diamonds. I am very happy with our new creation. My son just purchased an engagement ring and they really worked with him to make it affordable. After he presented it to his fiancé they went in to resize the ring and they were able to finish it the same day. Fantastic service! read more

We had several stones from family rings that we wanted made into necklaces. Sona was amazingly knowledgeable and professional in helping us figure out how to do it and in suggesting just the right settings. Summer, the jeweler, did an outstanding job of creating very beautiful pieces for us. We can't say enough about the quality of the work and service at Walt's! read more

I really enjoy working with Walt's to design and make jewelry from some of my older pieces. They are very patient and helpful, and their follow up is excellent (and so is the quality). The people at Walt's are easy to work with, even though I often request some "unusual" things! read more

I have brought three watches in to have sized. They are always kind, courteous, and do a great job. Their services are very affordable. I will be coming here for all my future jeweler needs. Highly recommend!!! read more