I had their cinnamon sugar pretzel with light seasoning. The seasoning was light, indeed, though the taste was still noticeable. However, I don't recommend this since the inside tasted pretty... much like dough. Overall, it wasn't enjoyable to eat at all. The staff member who helped me was super nice, though! read more

The galleria has 3 Wetzel's. This one is located outside in the Americana. They actually had a full menu including jalopeno cheese melts which other locations don't have. The cashier was friendly and got my pretzels quickly. read more

My son always asks for a pretzel when we go to the mall which is rarely. We normally get the pretzel bites with cheddar cheese. It's always fresh at this location cause it's a busy mall. Customer service is ok but the prices are going higher and higher every time we visit. $12 for the bites and one cheese. Now this is a luxury snack. Good thing we are not here every month. read more

Wetzel's Pretzels - Pretzels Near Me - Glendale, California

I bought a pizza pretzel and I noticed some hair on it, usually if it's a single hair I don't care and I take it out but there were multiple read more

Wetzel's Pretzels - Pretzels Near Me - Glendale, California

Pretty disappointed. The display still had some pretzels employee saw us walk up 12 mins prior to closing. And he couldn't reach for that closed sign fast enough. I understand you want to go home I work at a dine in restaurant my self. All we wanted was a pretzel that is perhaps now going to the trash?!?! 4/7/25 read more

BEWARE!!!! This review is for the kiosk on the first floor. Posted prices are not what one gets charged for. When I asked to have the price for the one that d, I was told its already pre-generated in their computer. Small glass of blue raspberry is $6.50!! They had cheesy bites listed, but was told they were only upstairs read more

It has been years since I had a pretzel so I decided to get one while I was returning stuff at the Glendale Galleria. Pretzels are still as good as I remember from years ago. Definitely brings back so many childhood mall memories. There was a bit of a line when I arrived but it moved very fast even when there was only one person working the stand. Service was really good and efficient. This stand was in the middle of the mall near the food court and it was a little hectic with the foot traffic but overall solid pretzel spot. You really can't not stop by if you get a whiff of these buttery warm pretzels! Definitely a must! read more

I will not be coming here again.A employee under the name of Johnny K. gave himself a $25 tip.This was half of our purchase.This is unacceptable.If I could give 0 stars I would read more

Wetzel's Pretzels - The $25 tip evidence - Pretzels Near Me - Glendale, California

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We had the worst experience at this Wetzels pretzels! We ordered for pretzels and they told us it would take for ever to get them. When we said how many minutes they said eight minutes! We ordered 4 pretzels , but the only had three pretzels. Instead of giving me the ordered once they were ready he started selling them to other people. When I stated your giving away my pretzels he said no. Then he just threw the pretzels at me! At one point he burned the pretzels and had mittens in the oven! This place is the most disorganized! I believe the older man who was very rude was the owner! The other people working there were very sweet and nice! The pretzels were really undercooked and not that delicious! Either the pretzels are under cooked or burnt got it! read more

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So I know they have quite a few stands at the mall but Never ever go to the location where blaze pizza is, yesterday I purchased a wetzel dog along with the original bites and the wetzel dog was raw INEDIBLE!! The dough was slimy, I didn't notice until I was out the store due to the policy, I was on the freeway when I took a few bites and noticed. I called the store immediately and explained what happened but was told that they weren't able to do anything for me since I didn't have a receipt when I wasn't given one to begin with. I was also told to drive all the way back so my item can be replaced but I find that super unnecessary that I would have to take time out of my day to go back for something they failed to do. UNACCEPTABLE read more

Wetzel's Pretzels - Raw dough - Pretzels Near Me - Glendale, California

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The kid took 2 minutes to take order because he was too busy talking to his friend. He also ignored request for pizza sauce. He looked completely bored. read more

Wetzel's Pretzels - a bag of wetzel's pretzels - Pretzels Near Me - Glendale, California

You know I love pretzels, that's why I'm so sad to give two stars to this location. I was all excited to get the BOGO offer today, off my Wetzel's app and the man working there said sorry they don't take the app! My heart broke, ugh! What location doesn't take the app!? I said, can you just scan it and see what happens!? He said no, my manager says no apps are used here. This is the official, national phone application, btw. Even the little kiosk Wetzel's at the Santa Anita mall takes the app! So, the rating is not one star only because the staff was nice and the pretzel was yummy, but come on, man! Let the customer use the app coupon on National Pretzel Day (expiring 4/29), according to the app. Let the customer build rewards points on the app to incentivize them to return! read more

These are NOTHING like a real pretzel. These are grease filled soft dough, more similar to CinnaBun dough than a true Bavarian pretzel. read more

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Never have I ever experienced service SOOOOO SLOOOOWWWWWWWW. No joke, EVERY time I come here I have 1-2 people in front of me and I end up leaving after about 10 minutes still not getting to even place my order. read more

Why 3 stars because the prices have gone up to high... $8.04 for a cup of pepperoni bites WTF, I didnt know that prices went up could of added $3 more and eat something at the food court and be satisfied. Sorry wont buy from here again knowing I can get bigger meal for about the same price elsewhere in the mall. read more

The pretzels are too greasy. I threw them out after a couple bites. Oils are all over the bag and my hands.

Here we are. My boyfriend loves this stuff. They have a sign on the window. Says it's free if we don't give you your receipt. Well guess what? NO RECEIPT! The older guy, maybe manager denies, then after he asks me why he would do that, I say simply it's because you're dishonest and cheap. He cursed at me. Complete jerk. I think he said F U! Low. Suggestion: if you have short drawer problems, don't make it our concern. Remove the sign. read more

Worst service horrible atmosphere miserable cashier . Charged me for bites have me a pretzel . Not stupid just don't want to deal with nasty person over a pretzel .... never will go there again will get a food court pizza instead of a $8 pretzel ... you all suck .... Vincent here is the generic response I received read more

Food poisoning after I had tiny bites with the cheese. I literally have the worst stomach ache and you know what. Need a say more? Don't eat from here! read more

I know mall food is mall food. But I'd love it if these guys could get it consistently right. Once or twice a month, I order the pretzel bites with cinnamon. Pretty simple. My beef is that every other time they are a bit stale. Like they were from yesterday. Please get this right guys. I can't imagine that throwing away yesterday's batch or giving them to a homeless person would break your bank. read more

10/3/19 8:30pm The Cashier named (Maria) was so rude! She doesn't know what good customer service is! First she gave us a wrong order, Second she gave me attitude and she threw the bag of pretzel to me. Unfortunately there is no Supervisor or Manager in the store that time. But I will definitely come back and file my complain. read more

They forgot my order 3 times and threw away a fresh food he could have put it back since he used gloves and rings or whatever you call them

Waste of money cashier Lizbeth doesnt like to work shes not useful at all and she keeps barking at customers, not worth to try again ,its tasteless feels like chewing gum and so sticky,garbage, or at least improve your quality its very oily and the customer service is 0 , cashiers are so rude and they dont let you to ask questions. read more

I had never eaten fresh pretzels so I got treated to the cinnamon sugar bites here. It came out very warm, and was very soft. They were extremely generous with the sugar and cinnamon, but it was too sweet for me. Couldn't eat more than two at a time. This would be a 4.5 stars in flavor alone, but I couldn't believe it costed $10 for one serving - I could eat a whole meal with that much money. I wouldn't buy it myself. read more

Only really knock this place because often the line can get insane. There have been plenty of times I've just kept on walking because I knew it would be quicker to just walk somewhere else for a snack. But if there isn't a long line, Wetzel's is a great place for a delicious snack. The pretzels are always fresh and tasty and the prices aren't that bad to boot! I've also never had to deal with a rude employee. Something I can't say about other pretzel places in the area... read more

Decent pretzels but not as good as Auntie Ann's. Cost more then Auntie Ann's too. Sour Cream & Onion Pretzel - $3.89 - Basically the normal pretzel that they sprinkle the seasonings on. Pretzel is soft and chewy. Seasonings tasted like they were supposed to. Nothing special. read more

Wetzel's Pretzels - Sour Cream & Onion Pretzel - $3.89 - Pretzels Near Me - Glendale, California

I always appreciate a sinful cinnamon pretzel from wetzel as it hits all the nostalgic feels! To this day, it is still the same warm, soft, sweet pretzel that I had as a child that always makes me want to come back for more when it's gone. I have tried the jalapeno cheese melt and the pepperoni pretzel but they can't compare to the cinnamon one as it's kind of dry and is a bit more expensive read more

I just love eating their pretzels. You can see them making it through the glass, the staff there are very nice, and they are very generous with the amount sauce they put on your pretzel. My favorite pretzel from there would be the almond crunch. It has enough crunchiness and sweetness and I can't stop loving it. I also love their lemonade. It was very fresh and delicious you can never go wrong with that. They have other flavors too but I prefer the original. So, if you ever visit the Glendale Mall, stop by at this place and try it out. read more

Pros: convenient Cons: overpriced, tastes mediocre I believe that pretzels should always come with a healthy coating of cinnamon goodness. Coming here made me almost made me lose my faith. I honestly don't know why my friend and I chose this place over Auntie Anne's. It was probably hunger, but either way I regretted it the moment I bit into the cold, hard ring of carbs. The pretzel itself was overpriced and had none of the characteristic fluffiness of this food group. Overall, pretzels are one thing that I hate to hate, but I hated this. Would never come back unless I was starving and there's nothing around for five miles. read more

I absolutely love coming here. Their pretzels are always fresh, hot, and soft. The line gets pretty long sometimes, but you have your entertainment to get you through the line. Honestly, I don't see why some people don't like it. I mean, cheer up people! The guy is making your pretzels and singing to you! It's funny and entertaining. Where else do you get that, for free? He's got a good voice too. Anyways, my favorite is salted pretzel with spicy mustard. The place is always clean & friendly! read more

The cashier Lizbeth A. is extremely rude. I ordered cinnamon pretzels bites and asked her if she could lightly sprinkle cinnamon on the bites but before I could finish she cut me off saying, "anything else". read more

Not the friendliest staff. Could they at least smile? Oily food. And quite expensive for what they offer (meaning size and quality, taste). I won't come back. read more

I'm in love with the WETZEL BITZ. But you gotta get em' straight out of the oven for soft, chewy goodness!!! Who doesn't love to carb load once in a while, especially if it's soft and warm!!! AAHHHH! Butter flavor is my fave and the chitlins like Cinnamon Sugar. It's like getting bite sized churros but even better because they melt in your mouth. This is probably one of the best places worth going to in the Glendale Galleria. BTW, going to a Wetzels Kiosk such as the Americana's across the street is not the same. You have to come to an actual store, or you will just be disappointed. :( Oh yeah, and if you have a AAA card, be sure to flash it for your 10% discount. There is an actual button for it on their register. It may not sound like much, but I just have fun getting discounts for anything!!! Whoohoo!!! read more

This people always let consumers wait at least an hour for the dog bites!!! They know it's popular why don't they make it sooner and they should make more!!! Workers are worst than zombies ‍ read more

I LOVE WETZEL'S PRETZELS. There was a girl in the kiosk, I think her name was Claudia or something, but she helped me to find a good pretzel. So helpful and amazing that they have workers who are my age. Keep with the good work!!! BTW Auntie Anne's has hard pretzels. read more

Free soft drink with Foursquare check in. Holla.

I love this Wetzel's Pretzels. Awesome service and everything tastes yummy and fresh. Joseph is the cutest worker and I miss the girl who used to work there, I think her name is Chelsea. read more

Just came here today around noon, got myself hotdogbun and a frozen lemonade, i started feeling dizzy after eating and this is all the food i ate, then i had non stop vomiting on the way back i had to throw up on the road, i had to call off work for the evening cause im terribly dizzy and i still kept vomiting not to mention i had a little bit of diarrhea as well This needs to be checked by the health department cause this might happen to other people who ate the same thing i had This was terrible and and the food made me sick i cant even go to work so it really is a big inconvinience for me, i will try to report this to the health department once i get better Im still having a hard time to move around cause i dont know if this is a serious food poisoning and ill need to get checked up read more

Horrible! This place is the second Wetzel Pretzel who treated me like a thief. I have a stamp card with them to redeem a free pretzel and they wouldn't honor it because their "hole puncher was stolen." Ok, well then GET ANOTHER one! I doubt the pretzel bandit was running around Glendale stamping everyone's card for free pretzels. They offered to give me 15% off the NEXT time I purchase a pretzel from them as long as I brought my receipt back on another date. Really, I am not going to waste my time here. Auntie Annes will get my business instead. read more

Lol Idk what was worst the two men doing the pretzels and singing. Or the robots behind the registers who happened to not speak at all. Idk why it's so hard to give customer service. Is it that hard?Is your job so mediocre? Never returning thank you very much! read more