I had an issue I was dealing with and Radjae was SO helpful! Very professional, friendly and…read morehelpful. Appreciate that in a hotel staff when you travel a lot for kids sports. Kudos to this location!

We had a great stay at this location and are glad we selected it while passing through. Check in…read morewas prompt and friendly. The room was very clean and nicely updated with ambient lighting and a very nice bathroom. In the morning there was a full breakfast that was excellent. Would recommend!!

Clean newer hotel that is well taken care of. The pool was not open yet so that was a bummer. There…read moreare 6 dryers and 4 washing machines. Cookies are served Mon-Thurs late afternoon/early evening. They just started the Mixer on Wed evenings. Breakfast has numerous options: waffles, oatmeal, eggs, bacon/sausage, breads, juices, fresh cut fruit, dry cereal, etc. The staff are friendly and helpful. Parking is easy. The gym is adequate. I really love that they have pet-free floors. As a non-pet owner I get turned off when entering a room that is full of pet hair and odors. The hotel location is ideal as well, it's within walking distance to a gas station, grocery store and mini/strip mall with a Super Target, Dollar Tree, movie theater and multiple restaurants (fast and sit-down).

This hotel was wildly ok. The room was nice and comfortable, but nothing to write home about. The…read morebed was comfy; however, the pillows were flat as can be. I was a little irritated that they didn't offer basic bath amenities. A tiny bottle of lotion certainly won't break the bank, but it's annoying to realize there's none available unless you buy it from their commissary for a premium price. The gym was ok, I'm not sure how often it is cleaned or attended to. The water station with cups was missing cups every day, so my hunch is it's infrequent. Lastly, echoing what someone else shared with the breakfast, I was a little shocked how much was pre-packaged cereals, Jimmy Dean breakfast sandwiches, muffins, etc. I was grateful they had milk alternatives available, but otherwise not the best showing there either.

I stayed at the Hampton Inns in Smithfield and Pawtucket on separate occasions during Summer 25…read morewhen it was super-hot. Both stays were absolutely wonderful. For Summer 26, I stayed at the Smithfield Hampton. I have Crohn's Disease, and became physically ill while in the room. I went to the front desk and told the young man that I was going to have to go home. It was sweltering hot out ... believe me ... I would have rather stayed in an air conditioned hotel room. All I did was sit on the bed and watch a few minutes of TV. I became ill in the bathroom twice and figured I should go home. I was charged $203.46. This is exactly how a business SHOULD NOT treat a supposedly valued customer. Not sure how many will view this info, but I have already told dozens of my friends about this.

Exceptional. My sibling and I stayed her seeing my mother through her last days…read more LUIS, at front desk... hey thank you! You made our stay extra sweet and gentle when we checked in. Thank you for being so kind to my family and me. God bless you. SUE, at breakfast... Yes, that tiara is fitting queen! Thank you for being so kind. My sister told me of how comforting it was to chat with you before I arrived for breakfast and you were just as gracious to me and my niece. Our mom passed in Johnston on Sunday. Ordinarily, a hotel is not the best to place to be vs. with family at our home, but we felt very comfortable and safe there. The hotel has a good spirit to it. ALEX, thank you sir. Your cup made me feel at home . Clean hotel, great breakfast on the go. The rooms were cleaned beautifully, thank you. Bugs hugs. Thank you!!!

I had a really pleasant stay at the Courtyard by Marriott in Providence Lincoln. The hotel was…read moreclean, quiet, and well-kept from the moment I walked in. The front desk staff was welcoming and made check-in quick and easy. My room was spacious and comfortable, with a cozy bed and everything I needed for a relaxing stay. The lobby area was modern and inviting, and the café downstairs was convenient for grabbing a quick coffee or snack. They have a gym and pool. Parking was easy, and the location felt safe. It is walking distance to a 7eleven to grab snacks and other things. It was a smooth, comfortable stay and I would definitely book here again.

Stopped in at the bar. Newly renovated and looks pretty good. The service ice was excellent.read more

Bellini at The Beatrice is nothing short of extraordinary. From the moment you step inside, there…read moreis an undeniable sense of elegance in the atmosphere. We had the honor of being one of the first couples to be married on the rooftop in 2022, and the experience was truly unforgettable. The setting itself is breathtaking, refined, romantic, and effortlessly stylish. There is also an unmistakable sense of Italian chic woven throughout the experience. A sophisticated glamour and warmth that feels both transportive and deeply inviting, perfectly capturing the spirit of the Cipriani legacy. The space, the service, and the overall energy come together in a way that feels seamless and deeply personal. It is not simply a venue, but an experience, one that reflects sophistication and hospitality at the highest level. To celebrate such a meaningful moment in a setting like this felt incredibly special, and it is something we will carry with us always.

I absolutely loved my time at The Beatrice! My corner room was stunning with floor to ceiling…read morewindows and an amazing bathroom that even featured a heated toilet seat and a Dyson hair dryer. We enjoyed the food in the restaurant and finished our trip in the morning with their complimentary coffee, fruit & pastry service. I will definitely visit again!

All size rooms and the family that runs it are very accommodating and friendly. On site soda…read moremachine and ATM.

Improve housekeeping. The room is dirty, the TV doesn't work, the shower handle falls off, the wash…read morebasin handle falls off, the table drawers are broken, the fire alarm is in one of the drawers, the bathroom vent cover is missing, the bathroom AC outlet box is off the wall, a fly paper is hanging on the door hinge.

I should probably start up with the fact that I work there on Sundays as a inn keeper however, one…read moreof my favorite things to do now is to go to the Peacock pub on Sunday afternoon and have a light and refreshing cocktail in their carriage house that we have there and sometimes they have snacks but they have a Cocktail that involves a tea that is made especially for us. While you were sitting there, enjoying your cocktail and listen to the live concert on the comment across the street. It is very wonderful and relaxing.

As soon as you enter the property you feel like you've stepped back in time, you are greeted by…read moreinnkeeper Deri who's welcoming spirit immediately confirms that you've made the right choice in staying here. The personal touches in the room are a lovely surprise! It is the epitome of being made to feel truly welcome. Kathryn made us French toast with a beautiful fresh and locally sourced peach and strawberry sauce. It elevated the dish to be sublime. Also a thank you to the owners for seeing The gem this home is in taking the time to work on it's restoration. We will see you in 2 months for the movie showing event!!!! With sincere gratitude, The DeCosta's

I was a little nervous about staying in a small boutique hotel, but this place completely won me…read moreover. It's beautiful, quiet, and genuinely accommodating, and the location couldn't have been more perfect. I woke up, grabbed a cup of coffee from the hall's snack area, and it ended up being the most peaceful, effortless escape.

Pros: - very comfy bed…read more- cruelty free toiletries available in the shower and bathroom, various herbal / fresh citrus scents that were not too strong - very friendly front desk staff that accommodated our needs around check out - we were able to keep luggage with them for many hours after check out and extend our parking time for no fee. The woman who checked us in was very friendly and gave us a tour of the common areas - entrances are locked to the public and secured with a password for extra safety - our room was big - I was pleasantly surprised to see that they offer Nespresso coffees with lots of fix ins available (even dairy free milk in the fridges!), grab and go snacks like Himalayan Gold popcorn and flavored almond mixes, and fresh made more substantial snacks like a chia seed pudding with coconut flakes and pineapple that was so good, I had it twice! Also available at any time in the fridges were Apple streussel yogurt parfaits and hard boiled eggs. Chocolate chip cookies are baked throughout the day. - nicely decorated lounge area on first floor and deck patio space - you are able to leave items in a designated shared refrigerator space in the kitchenette on the first floor, a clever solution to no fridges in the rooms (at least not in mine). The thought of a communal, unmentioned fridge with strangers did give me pause though, but it's nice they offer it. Room for improvement: - I understand I came in a heat wave and summer is not prime season in Salem, but the room was so warm. The air conditioning would not go below 67° setting, but the real room temp was always much higher according to the thermostat (this morning it was 76!) I was sweating and had a hard time sleeping. They gave us a box fan when we asked if the AC could go any lower...I wasn't even sure it was on....and that helped a little but still wasn't enough. Please let people turn down the temp so they can sleep without waking up sweaty! The AC units also made a decently loud bubbling noise - this seems to be in a part of town near where an unhoused group of people hangs out. To walk to the off site parking lot, which was not far away at all thankfully, you have to walk through a big park full of many unhoused people, some begging or shouting. It made me feel a bit unsafe and I wasn't thrilled to leave my car in an area of town like that. Head's up. On our last day here, there was also a seemingly unhoused woman hanging out on the front steps of the hotel's (beautiful!) lawn for many hours. At one point when we walked by, she was starting to get aggressive and shout at people walking by. - the bar in the lounge area, prominently featured on their website, is non functional as they do not have a liquor license, which would have been a nice place to enjoy a cocktail - the tvs have lots of streaming apps advertised on the TV main screen, but none are logged in to the hotel's account. I guess that's standard in some cases, but it felt frustrating to not be able to watch a lot of what was shown to us. - not the hotel's fault, just a product of the location (which was otherwise very convenient and centrally located!), but there were loud cars with booming stereos driving by at all hours of the night on a weekday that occasionally woke me up. - the lot they let you park in temporarily while you unload luggage, while a nice gesture and made moving bags much easier, is very tight and took quite a few maneuvers to be able to get out of. - there's really only one heavy duty lock on the door, but overall the closing mechanism felt very lightweight and I didn't have a ton of confidence in it. We were only given one key for two people staying in one room. Overall, the location and service were nice, but the temp issue was pretty hard to get past since it made me feel so stifled. The snacks came in handy more than once, but for the price, I'd look around at other locations before automatically coming back here, I imagine you could find something cheaper that isn't on the fringes of a sketchy neighborhood. It is right next to Hauswitch, which was one of my favorite shops in all of the many, many options in town, so that's a plus, but they really need a better AC system for summer guests. Thank you for a cozy stay other than that and for such welcoming treatment!

Exceptional hotel to stay in. From guest services the moment you enter and your greeted warmly,…read morefriendly and personally. Nancy and Leo are the best! Along with everyone including Jeremy the gm who has been so understanding and accommodating for our long stay. The housekeeping workers are so lovely and so kind and respectful. Stayed here over a month and have been able to be oversee their entire production to run the hotel and they are such a great team and great representation of Hilton quality services. The morning staff for breakfast are so pleasant and warm in the morning, constantly checking cleanliness and restocking breakfast items with a smile. I feel safe staying here with my children because of the staff here. Great job Home2 Suites Smithfield RI Outstanding guest services.

Seems like the hotel turns the hot water off from 1 am to 6 am. If you need to shower before 6 am…read moreit will be freezing cold and they won't care. I do not recommend this hotel.

-going the extra mile. I recently spent the week in town in…read moreorder to attend services for a good friend, and to spend time with the family. The day of the funeral, I received word that another friend had passed the evening before. I came back to the hotel that evening, where I wanted to take in a cigar and a bourbon out back, in honor of my two friends. I found that I had not packed matches or a torch. Miss Taylor quickly came to my rescue by providing me with matches. The kindness didn't stop there. I was provided with a care bag that evening AND the next evening as well. The very best thing I received, was a personalized card, hand written and signed by Miss Taylor and several other members of the staff. It's the personal touch of true kindness that makes this a place I will certainly return to. It is with my deepest gratitude I write this review. Peace be the journey.

I'm not the type to write negative reviews, but my experience with the staff at this hotel was…read morehorrible. I made a reservation and then had to cancel it as a death in the family led to me canceling my entire trip to the area. The woman I spoke with was incredibly nice and understanding and helped me canceled it without issue. A week later I was charged $200 on my card again by Fairfield. I called and spoke with someone who said I need to email proof of the double charge to the hotel email and they would get to it because they were too busy to help me and would call me the next day. I thought that was rather dismissive but said ok and sent the email. Today I called again as I had not heard anything back and spoke to a woman who sounded annoyed the moment she picked up the phone. I explained the situation to her, said I was traveling and was on my layover, and asked if I could speak to someone about this charge. She refused, said everyone was busy, and I could leave my number. I asked to speak with a manager and told her again I had been waiting to be called, hadn't been, and I was traveling so I really couldn't just deal with this later. She told me that "as she's already said" she's busy, the manager is busy, she wasn't going to go find them right now, and I could leave my number or hang up. I gave her my number and told her I wasn't trying to be difficult, I just wanted this random charge off my card and didn't want to go through the process of disputing it. She just said she didn't care and hung up. I've worked in hospitality for years and genuinely cannot believe the experience they thought was acceptable for this situation. I almost always choose Marriott brands when traveling but this might have been it for me. Absolutely will never book here again.