This company was sent to fix our drain blockage by our insurance company. George came on April 21st and fix the problem for a week. He removed the toilet bowl but did not run the camera to check the root of the problem. He flushed the blockage and it was fixed for a week until the blockage came back on April 28th. We called our insurance company and he was sent again to clear the blockage. He could not tell us what is causing the blockage. Today, the toilet started to overflow and water was also coming out of the base of the toilet because he did not replace the wax ring and did not properly seal the toilet. Will suggest to the insurance company not to use this plumbing company again. Very dissatisfied and unhappy customer. read more

These guys are wonderful! Polite, took shoes off in the house, efficient, clean, and uber professional! Would highly recommend this company! read more

We had a very good experience with our toilet repair, that could not get fixed easily by another plumber. - Fast available - Professional handling of figuring out the problem - Clear explanation what is going on and how it can be solved - Reasonable priced - Friendly read more

I had work done by Works Plumbing due to a leaking water heater. They came over, quickly assessed the situation and contacted my home warranty company to ask for the needed water heater. The whole process was relatively quick and they were attentive to the fact that my house didn't have a shut-off valve for the water heater and so I didn't have any water for 2 days(they fixed the shut-off valve issue too). They were there once the home warranty company got them a water heater with three guys and made quick work, about 3 hours, to fix my water heater, flue, and reroute the pipes so that they were all accessible to the shut-off valves of both gas and water. The inspector came by and gave it a thumbs up and I was happy with how they cleaned up the place and did quality work. read more

George was very quick and efficient. He showed up at the promised time and took care of two leaks we had put up with for ages. He needed to source a part, but was able to get it from his supplier and returned in about half an hour to complete the job. Pricing was reasonable too. Very friendly and made sure to explain everything. Will definitely use again. read more

I was a previous 5-star reviewer for Works but today had an unsettling experience. Maybe a year or so ago Works came to our house, unclogged a drain and charged $125. I gave a rave review and filed Patrick's card. This morning we found our basement drain was plugged and I called Works right away and was told we'd have a tech between 1PM-3PM and they would call first to say they were on their way. About 2PM, we heard someone calling "Hello! Hello! in our garage and it was the Work tech (Douglas). I explained we had a simple plugged drain, probably toilet paper, and that the whole main line had already been replaced the year before so we knew it wasn't anything major like tree roots etc. Douglas informed me it would be $475. to snake the drain. Right. $475. I told him we had it done before for $125., and still had the paperwork and Patrick's card and couldn't believe he was quoting $475. Douglas said he'd call the office and "..they'd send the other guy" ~ whatever that meant. I also called the office, questioned the quote and said I was a previous customer. The lady said she'd call back...and did in about 10 minutes with a new quote of $275. to clean a plugged pipe. We took a pass on something that has never cost more than $169.00, from any number of "rooter companies" in Daly City. As it turned out, we tried a 1/2 gallon of drain cleaner...waited and hour, stuck the garden hose in the drain and it cleared. We were lucky. But, maybe for a senior citizen with no other choice, this $475. quote in the moment seemed a bit over the top. Just reporting. My suggestion to Works is they might mention their pricing schedule over the phone for simple rooting. read more

Christmas Eve and a broken pipe in back of a tiled wall in my kitchen is about as bad as it gets right? I went through 3 plumbers before I found Jorge at Works. Save yourself the time and money and call Jorge at Works first. He came out and had the problem fixed in minutes without opening the wall and saving me a costly tiling job. Having done construction work in the past I can tell you this guy is the real deal - great hands and a quick mind. He could have soaked me on the price but didn't. If you need a good, honest, smart, neat plumber call this guy! read more

We had an issue with our sewer pipe. Angel came out and asked me about what my concerns were. He brought out his rotocamera and placed it in my sewer pipe. As the camera went down the pipe he thoroughly explained what the camera was showing. A prior rooter company tried to tell me that I had a cracked leaking pipe. Angel was able to prove to me that wasn't the case. Angel was very professional and addresssed all my concerns. read more

Works Plumbing & Rooter, by far, is the best plumbing service we've had - and we've had a LOT of plumbing work done at our house over the years. Our water line underground pipe developed a leak late Saturday and water was coming out through the foundation. We were frantically calling plumbers Saturday night to come that same night, if possible, to diagnose the problem and propose a solution/estimate. It's a nightmare when problems like this arise on a weekend. We also called friends to recommend plumbers they used as we didn't want to go back to those we dealt with in the past due to unfavorable results and experiences. We got hold of two that evening who showed up (separately) one full hour or more from the time of our call. A third plumber said he'd come Sunday afternoon but was a complete no show. Not satisfied with the evaluation and horrified by estimates given, we called other plumbers and finally got hold of Works Plumbing on Sunday afternoon after checking them out on the internet. Jorge Besinga (the boss) was at our door within 20 minutes from our call. He evaluated the problem immediately and proposed the best, most economical and expeditious solution. Jorge is knowledgeable about his work, articulate, polite and respectful. You just knew in your gut you're dealing with an honest and competent person. His price is fair, acceptable and a whole lot less than what others quoted. All work was COMPLETED TO OUR SATISFACTION within the time stated in spite of bad weather during their scheduled work days. I give Works Plumbing my HIGHEST RECOMMENDATION if anyone needs a plumber - I believe they can handle just about anything regarding plumbing and rooter work, and if they can't they'll say so up front read more

We had a constant problem with our sewer line at our home in San Francisco. We were very fortunate to find Works Plumbing & Rooter for our needs. From the moment we called, we had a great first impression with Margaret's excellent customer service. She was very helpful, and followed through on all communications and steps required to get the job going and completed. Even the home insurance company representative we worked with was impressed by the prompt and professional response Works Plumbing had every time they needed information about this big project. Patrick was 100% professional with every step of the job he did. They finished in the time promised, and did an excellent job. We would highly recommend this company for your plumbing needs and we will certainly hire them again if we need a reliable and efficient plumber in the future. read more

I have an awesome experience with Jorge Besinga, the owner of the business. I found him when I was searching for a licensed plumber. I called several places but Jorge is the very first one to respond and his wife Margaret is so efficient in coordinating the time to meet with me. Jorge was on time when he met me at my rental property and he was able to fixed the issue in no time. He is very knowledgeable and his fees is reasonable. The next time I called him was when I had a gas leak in my primary residence. Again, he was able to help me and he helped me a lot in saving money by going through my Home Warranty. Since then, I've been calling Jorge for any plumbing issues I have in my rental property, my primary residence and other properties that I'm managing. I can always count on Jorge and he's always on time and very professional. I can highly recommend Jorge in all plumbing issues. He delivers an excellent job! Great job Jorge, keep up the good work... read more

I had a backed up kitchen sink on a Sunday and Works was the only company that I could get a hold of (after trying about 3 others). The technician (Jorge) came exactly at the scheduled time and quickly resolved my issue and was very professional and cleaned up everything when he was done. I would definitely call them again! read more

We needed to replace the kitchen faucet and descale/flush out our tankless water heater. Our neighbors highly recommended Works Plumbing. Even though it was not an emergency they sent Douglas out the same morning we called! And what a nice guy. Very professional. The old faucet had so much corrosion he had to cut it out with a power hacksaw. He did a beautiful job and cleanup, and we couldn't be more pleased. read more

I scheduled an 8am appointment to check my water heater and they arrived on time. They came back at 11.30 with the water heater and equipment and finished in a couple of hours. Jorge also took a look at my ktichen and bathroom and made minor adjustment to the sink to increase the waterfloow and sealed the edges. He also took the time to answer my questions about plumbing and offered suggetions to make my home better. read more

So happy I found them on Yelp! My kitchen sink was clogged and pipes were leaking. They came by the same day, they were courteous, quick, efficient and clean! Highly recommend :) read more

I paid Lowe's for toilet installation and the person they scheduled didn't show. In response to my polite pleas, the overwhelmed no-show plumber called Jorge. Jorge arrived early and did a great job. Showed me stuff I didn't know about the toilet (the seat is easily removed for cleaning!), cleaned up after himself really well. Great plumber/great guy. read more

I have an aguatherm cental heater that no one seemed to know how to fix; not even the HVAC technician. George was referred to me by my building manager. At first I was pondering what does a plumber know about heaters. However, George proved me wrong. He was funny, professional, and reasonably priced. He was willing to work around my schedule, even coming in the evening since I work during the day time. I highly recommend his company. read more

Jorge, Oliver, and Margret are the best! I have an Eichler home that developed a slab leak in the hot water line. I interviewed several plumbers and the only plumbing contractor that took the time to diagnose and confirm that the hot water line was broken is Jorge. Consequently, for a very reasonable price, they re-piped the entire hot water system in my Eichler home bypassing the slab leak. I am so happy! For the first time in several months, the slab leak is no longer a worry! The new hot water lines are fantastic. Jorge and his team have the BEST communication skills of all the plumbers I talked too. While he was fixing my plumbing Jorge and Oliver checked my blocked sewer line with their camera, fixed a roof leak! Works Plumbing goes the extra mile! I will continue to call them for all my plumbing needs! They are trustworthy, kind, professional, and meticulous in their work! They even brought me lunch!! Please call Works Plumbing for all your plumbing needs. You will be pleased! read more

We had a slow drainage in our shower, so I decided to look for a plumber. I made a few calls. I received high quotes and others were not very helpful or pleasant. I finally landed on Works Plumbing, they were close by and I had a positive conversation with Mr. Patrick Jorge Besings. He was straight forward and assured he can fix it in no time. Mr Besings arrived checked out the problem. He fixed it and did extra by fixing the flow of my shower/water. He did a great job, clean and fast. I recommend WORKS PLUMBING & ROOTER to everyone! read more

George's customer service is great from his receptionist to his workers. Every time I have needed him to come by and take a look at anything its been within the next day or two. All of his work still stands today working just as good as when he left from my kitchen sink to shower head and my bathroom sink. He takes the time to explain what he's doing so I'm not left in the dark. Pricing compared to anyone else in the bay is the best if you want high quality work and on a budget Works is the place! read more