Called and got the owner. He said I should come down, I drove all the way down to their location on…read moremy Sunday, and found the perfect mattress for a great price. The sales guy said I needed to call the owner as he had promised free delivery. I called the owner several times but he never responded to my messages. I finally got him on the line a few weeks later. I sent the screenshot of the price I was promised. I then received an invoice that was $100 higher. I asked why and he said prices had increased a few weeks ago. I went through memorial day weekend without buying a mattress as I thought I had a great deal. They offered but did not honor a price. Feels like a bait and switch and I lost trust. Not buying from people who don't honor their word and who don't take ownership when they don't respond for more than two weeks!

Benny was excellent, knowledgeable and genuine. It's more of a warehouse than a showroom. He gave…read moreus some tips on researching mattresses and getting bed frames with the platform. The prices were reasonable as well.

Just been shopping for a new sofa. So many places and people to talk with. Today I stopped in here…read moreand I was helped by HENRY!! This guy was so smooth. Calm, cool and collected. Henry asked lots of questions (in a good way) and then went thru all the options in the store that fit my criteria. He even went in the website to give me more choices. This guy is so patient with a guy like me that just can't seem to make up his mind. After a long time going thru everything and Henry running around trying to find that perfect t piece, I still didn't buy a sofa.. yet! But thought everyone should know to ask for him if they come this store in HB. He is, like I said, calm, cool & collected. Thanks Henry.

We had a great experience with Doug. We came around July 4th weekend & the store offered great…read moredeals. The employees are patient, respectful, knowledgeable & helpful. We got a cal king bed that had 2 mattresses with adjustables.

When I went into Orange County Mattress I was helped by Jessy and he really made my whole…read moreexperience with OC mattress great. I had in mind what I was looking for and Jessy showed me exactly that. He answered all my questions and showed me my options, but never tried to pressure me into a sale or push something more expensive on me. I left without making a final decision and Jessy gave me his contact info and told me to contact him when I was ready. He didn't blow up my phone or put any pressure on me in the following days. When I was ready I reached out to him and he was able to send me an invoice via email, so I didn't even have to go back in store to make my purchase. My mattress was ready to be delivered within 5 days. I was given a 4 hour delivery window and told I would receive a call 30 min prior to arrival. Unfortunately, I never got a call so I wasn't prepared to answer the door when the delivery arrived. Regardless, the delivery experience was great as well. I was expecting them to just drop the mattress just inside my doorway, as most companies do. OC mattress didn't do that, they actually took the mattress upstairs and set up the box spring and mattress for me. Overall great experience purchasing from Orange County Mattress! Thank you so much to Jessy, the delivery guys, and everyone at Orange County Mattress!

A Definite must for your new mattress!! Lots of choices to choose from! Ask for ED! He's a really…read morenice salesman! Very helpful and wants hard best for you! I'm satisfied with this purchase and the customer service i received! It's a very nice clean facility!

The worst customer service and truly trying to just upsell to get you to buy their products. Wasted…read morethousands of dollars to get a mattress and bed frame and I'm sleeping worst than I ever have been before. I was convinced multiple times to just wait it out you have 120 days but at that time it will be better blah blah then you hit 120 days and it's too bad we can't help you. I was convinced to wait and wait and now I can't be helped. HORRIBLE. take your business elsewhere this place is a scam auto take peoples money. I guarantee what you lay on it store is not what you'll receive.

So I spent an entire Saturday mattress shopping and visited several stores like Sit 'n Sleep and…read moreother mattress discount outlets. I learned several things: + Stores like Mattress Firm and Sit 'n Sleep offer a more organized catalog on their websites and allow customers to try out the mattresses they browse online in person. + Most mattress outlet stores carry budget-friendly and lesser-known brands like Maxim, Mlily, and Diamond. + Very few mattress outlet stores sell well-established brands like Beautyrest, Sealy, and Tempur-Pedic. Even when they do, I couldn't fully test them out at those specific stores. + It is a good idea to figure out the following before testing mattresses - comfort level (plush, medium, or firm), size (twin, full, queen, or king), price range (value = below $500, essential = $500 to $1k, premium = $1k to $2k, or luxury = $2k+), and bed type (hybrid, memory foam, innerspring, or air mattress). [Why did I end up with Mattress Firm]: While both Mattress Firm and Sit 'n Sleep offer comparable mattresses and carry well-established brands like Beautyrest, Sealy, Serta, Stearns & Foster, and Tempur-Pedic, I wasn't impressed by the salespeople at Sit 'n Sleep due to their lack of enthusiasm. In addition, Sit 'n Sleep did not have the specific Sealy mattress I was looking for despite their larger store size. [Shopping experience]: I originally visited the Garden Grove location which had a bigger mattress selection to try in person. However, it was time to make a decision after checking out several mattress stores. I ultimately stopped by this Huntington Beach branch just few hours before closing. This location has a smaller footprint, so they didn't have the exact mattress I wanted to test. Fortunately, all Mattress Firm locations share the same inventory so I was able to place an order here. The staff was friendly and even did a quick evaluation to help identify mattresses that best fit my needs. [Delivery]: Next-day delivery was available since my mattress was in stock. The delivery and installation fee was $149.99 (not including tip - customers only pay both after the installation is completed) and the delivery team accepted credit cards. They arrived 15 minutes later than the automated email notification had shown, but still arrived within the promised 2-hour delivery window. The team was efficient and completed the installation (including the bed frame setup) in under 30 minutes. [Items purchased]: Sealy Posturepedic Hybrid Norman 12" Medium Mattress Full Prime ($1099.99 discount included) + Basic Adjustable Base Full Prime (free advertised special) + mattress setup & haul away/adjustable base set up ($149.99 - pay at the time of installation) + basic waterproof mattress protector full prime ($49.99) + microfiber sheet set gray full prime ($49.99). [Conclusion]: Overall it was a solid experience and I can definitely see myself revisiting Mattress Firm if I ever need to test or purchase another mattress. However, I probably could have purchased the mattress protector and microfiber sheet set at a better price elsewhere.

Super happy with my new mattress thanks to Robert's help! I appreciate his professionalism and…read morebeing thorough on the financing options and how to care for the mattress. Told him what we were looking for and he gave us plenty of options that met our needs. Finally able to get a good nights rest!

A friend of mine asked me to give her review, she is 83 years old this is what she wants to say…read more If you buy a mattress from sit and sleep examine your recipt very carefully. She was shorted $366.0 on a exchange. She showed me all her paperwork and it's correct. It's sad how these big companies handle customers.

I walked into relax, the back in severe pain, my neck back and shoulder area. It's affecting my…read moresleep how I feel when I wake up. I walked in the door and got excellent service. Very nice gentleman named Jonathan helped me measure for the correct pillow for a side sleeper pillow. The pillow was expensive however I woke up with no back pain after sleeping almost 12 hours. I haven't done that since I was a kid. Relax the back provided section service and I didn't mind paying the price of the pillow was around $250 but it was worth every penny. If you have problems or suffering in pain, this is definitely that you need to make. I'll be back for a chair soon !

I cannot say enough great things about Relax The Back - Huntington Beach! I walked into the store…read morein extreme back pain, barely able to move comfortably. As soon as I mentioned a few of my symptoms, Johnathan took the time to listen and truly understand what I was going through. For two hours, he guided me through different tools and chairs designed to alleviate pain, allowing me to experience firsthand what could help my specific needs. His knowledge, patience, and dedication were beyond anything I expected. By the time I left, I felt significantly better than when I walked in--something I didn't think was possible in such a short time. This isn't just a store--it's a place where real relief happens. If you suffer from back pain, I highly recommend stopping by. The care, attention, and expertise here are unmatched. Thank you, Johnathan, for going above and beyond!

I can't say enough wonderful things about Discount Mattress Lady in Lake Forest…read more On March 16, we walked into the store at 10am in a very emotional situation--my daughter was scheduled for major back surgery the very next day and urgently needed a new bed. Nina and staff were incredibly kind, patient, and attentive. They took their time with us and made sure we found exactly what she needed without any pressure. What truly amazed us was the turnaround. Not only did we find the perfect bed, but they arranged for same-day delivery between 1-2pm. The delivery team was phenomenal--professional, efficient, and so respectful of our situation. They removed the old bed and had the new one fully set up within an hour. Given everything we were going through, this level of care meant more than I can express. They didn't just provide great customer service--they genuinely made a difference during a very stressful time for our family. I highly recommend Discount Mattress Lady to anyone looking for exceptional service and people who truly care.

Suzanne was incredibly personable and helpful. As a young couple moving into our first apartment,…read moreshe helped us pick a mattress within our budget and gave us an amazing deal. She was accommodating with delivery times and answered all of our questions. She also has a great sense of humor and is so easy to talk to. I would recommend her business to anyone!

The store is very nice and well organized. We tried on several types and purchased a full bamboo…read moreone. The owner is extremely friendly. We will definitely come back to get a king size for our other room. Prices are very reasonable depending on size and type. You have a lot of options so try it out :)

Always a great and easy process here . We just purchased our 4th or 5th mattress here for our kids…read more. Been coming last 7 years and will continue to support this buisness! Thank you Vincent for helping us today , my son loves his new memory foam mattress. Hard to believe we were in and out in less than 30 mins ! The prices are unbeatable! Love supporting family owned businesses.