We recently completed a significant plumbing project with Aaron's Plumbing and Rooter, and the experience exceeded our expectations. We decided to repipe the entire house and upgrade our water heater, and from start to finish, Aaron's team exhibited professionalism and dedication. The crew was not just punctual but also remarkably polite and courteous. They approached their work with diligence and hard work, ensuring that the job was not only efficient but also left the area clean--a true testament to their commitment to quality. Throughout the process, our main point of contact, Michael, stood out. His patience, excellent listening skills, and polite demeanor made communication a breeze. Michael consistently kept us updated on the progress of the job, providing us with information at every step. This level of transparency and customer care is truly commendable. One notable aspect that sets Aaron's Plumbing and Rooter apart is their fair pricing. The fact that Aaron's is a local business added an extra layer of satisfaction for us. It's more than just a service; it feels like we are contributing to and supporting our community. Working with a team that understands the local context and cares about the community made the entire experience even more gratifying. In sum, we are extremely pleased with the results of our plumbing project and the overall service provided by Aaron's Plumbing and Rooter. We wholeheartedly recommend their services and eagerly anticipate collaborating with them on any future projects. Thank you, Aaron's team, for a job well done! read more

My wife and I can't say enough good things about Aaron's Plumbing & Rooter! After getting quotes from a few local plumbers for a water softener install and a few small plumbing tasks, we reached out to Aaron's to get one more quote - so glad we did. Aaron himself showed up the very next day for an on-site evaluation and quote. Aaron was super friendly, patient, and very knowledgeable. He showed up wearing a mask and wore shoe covers while in our home and during all portions of the evaluation and subsequent jobs. He presented multiple options for water softening and wrote out a quote which was very competitive with other plumbers. We decided to go with Aaron, and to our surprise, he was able to install it and complete other tasks the very next morning. They showed up on time and completed the job super quick! A few days later, we had a small water leak at one of our toilets, and we reached out to Aaron late at night. Stephen, on Aaron's team, came out the very next morning. It turned out the issue was complicated and poor Stephen worked hard almost the entire day but resolved the issue after running around town to get parts! These guys are awesome! In summary, Aaron and his team are now our plumbers for life! We really appreciate Aaron's professionalism and responsiveness. We hope we won't need their services again any time soon, but if we do, we won't hesitate to reach out! Highly recommended!!! read more

It is regrettable that one incident not realatesat all to our company, have led to our company receiving poor reviews. We have full confidence in our loyal clients who truly understand our company and have relied on us for many years. Despite the unfortunate actions of a one individual, Aaron Campbell, the owner of Aaron's Plumbing & Rooter, takes great pride in his workmanship, customer service, and integrity. We kindly ask you to consider the source of these negative reviews and comments, as they likely stem from individuals who are discontent with their own lives and have chosen to unfairly tarnish the reputation of a dedicated professional. We sincerely appreciate your continued trust in our company over the years, and we are committed to providing you with exceptional service for many more years to come. We believe that it is important for all businesses to strive for excellence, so that positive feedback is earned through hard work rather than by disparaging others.ell, the owner Aaron's Plumbing & Rooter in his workmanship, customer and his. We hope you take the time to review the leaving this bad reviews and comments and see that it's just One person! read more

After getting a shockingly high estimate from another company to repair my parents waste line connection to the Sunnyvale city sewer line, we called Aaron's for a second estimate. We chose them based on their many positive reviews, and we weren't disappointed. Aaron himself came out the afternoon of the day we called, and their estimate for the same repair work was half of the first company's quote. And, Aaron's estimate included the cost of a city permit fee, which the first company neglected to include. Aaron and his team were prompt, thorough and professional in their estimate and their work. The final bill did end up being more than the initial estimate, but only because it included additional repair work that had not been apparent upon first inspection. The need for the additional repair work was clearly explained in advance, including photos of the damage to be repaired. The job was completed within two days, and the final bill, including the significant additional repairs, was still 50% less expensive that which we had been quoted by the first company. We will keep Aaron's number handy for all future plumbing needs. read more

The 4.8 5 star is not 100% accurate, they delete negative reviews. They go to yelp and get all their negative reviews taken down with the most audacious claims that are untrue. In the past year I can see how many customers have been so upset due to lack of honesty, tripling their prices etc. They threatened to tell other plumbers to watch out for my family due to they didn't follow THEIR policies correctly by getting the correct home owners signature on a contract. Aaron's plumbing is a sham, they quoted 4000$ for a job they already did and messed up royally to the point where it left my family without hot water for 3 days. And then when I asked them why it was not originally fixed after paying $6,000 for the first job they claim "that wasn't what was in the work order". The owner clearly cannot take any responsibility for their lack of service and they will turn around and blame the customer instead of taking ownership. Do better. Also these people showed up to my house unannounced and scared my wife half to death banging on our front door... thanks Aaron. read more

We recently faced a dire plumbing crisis in our front yard--a broken pipe causing relentless flooding. Despite shutting off the valve, the water persisted, prompting us to urgently seek help. After reaching out to multiple emergency plumbers via Thumbtack and Google, we managed to secure a technician for 6:00 PM. However, Aaron's Plumbing & Rooter (Thumbtack) contacted us via text, offering assistance for 6:30 PM. Despite having a prior appointment, we emphasized the urgency of our situation. Aaron's team continued to provide support by offering advice on locating and closing the main valve, even sending pictures for guidance. We wanted to commend Aaron's Plumbing & Rooter for their exceptional customer service, despite not being able to utilize their services on this occasion. We'll certainly consider them for any future plumbing needs. read more

Aaron came out to look at the drainage in our yards , which is 25 years old and in the suburbs. He was very personable, easy to to talk to, polite, tidy, safe and cleaned up his work area and tools each day. He gave us updates on what he was finding were the issues, showed us the issues, offered different solutions and gave quotes on the costings of those solutions. He turned up on time, was happy to explain things to us and was easily contactable. Having dealt with many contractors who don't communicate well and don't take so much pride in their work, including some who weren't careful with our home Aaron was a breath of fresh air. I would highly recommend and would definitely seek to call him first for any future plumbing work we may come up against. read more

I had a lot of trepidation working with a plumber on something as impactful as my water heater. Had no idea who I or what I would get coming to my home. Well Aaron himself showed up, right on time and diagnosed my problem very quickly. I truly thought I needed to replace my water heater but he figured it out with in minutes and had replaced the part which he had on his truck and fixed the leak within 15 minutes. His fee was appropriate in addressing the issue. Very professional and in addition to all that he was a nice guy. I would highly recommend he and his company. Can't get better than prompt, competent service at a fair price. read more

I recently hired them for a repipe job, and I couldn't be more satisfied with their service. From start to finish, their team was professional, punctual, and highly knowledgeable. They quickly diagnosed the issue, explained the solution in detail, and completed the work efficiently with high-quality craftsmanship. Not only did they fix the problem, but they also left the work area clean and ensured everything was working perfectly before leaving. Their pricing was fair, and their customer service was top-notch. I highly recommend them to anyone in need of reliable and skilled plumbers! read more

I woke up the other morning to a flooded lawn due to a pipe which had burst under the ground. After calling for help Aaron arrived and was able to get to the root of my problem(literally)lol a root from a tree had made its way into the old corroded pipe. Any way the work to fix the problem was done in a timely and efficient manner. Aaron was very knowledgeable and his team top notch. I would highly recommend Aarons and will definitely call them back after I have saved enough to correct some other deficiencies that were pointed out to me. read more

Review long over due, these guys are great at what they do and I am so glad I found them. If it wasn't for them, my sewage lines wouldn't be working right now. They were fast and efficient. Aaron gave me a lot of advice as well, things I never would have known about the pipes. He gave me a good price and I'm surprised he didn't charge me an arm and a leg because they did an excellent job. I even found out that this guy gets awards for being the best plumber in the State every year for about 5 years now. read more

Our laundry line was backing up and we also had a leaking hose. Within a day of my request, a plumber was sent. William was on time and was able to complete the job within a few hours, even after having to run to the store to get more parts for the job. He was professional, courteous, and willing to come back if we had any issues in the future regarding our laundry line or the replacement hose. I will definitely be using Aaron's Plumbing and Rooter for any future plumbing issues. read more

Benjamin from Aaron's plumbing did an insightful job of freeing up a stuck valve in the drywall behind a refrigerator so I could have Costco contract drivers return and install the replacement refrigerator and haul away the old refrigerator. Choose Aaron's to have quality work done at a reasonable cost when you have problems that are beyond the skill of contract delivery drivers. Thank you Benjamin and Aaron's. Jim M. read more

I recently had work done by Aaron's Plumbing and was really pleased with the service. Geovonni and Egor were professional, courteous, and easy to work with. They explained everything clearly, worked efficiently, and were reasonable with pricing--no surprises or hidden fees. I would definitely recommend Aaron's Plumbing, especially if you're looking for reliable and straightforward service. read more

To simply say thank you for your prompt response to my 99 year old mother-in-laws slow draining tub, seems woefully inadequate. Both my wife (Nancy) and I appreciate you and your professionalism beyond words. Your professionalism, knowledge, and good humor were exceeded only by your kindness. Remember: If there was a "Cooperstown" for plumbers, you'd be voted in on the first ballot!! read more

Really bad experience with this company, the technician did not want to listen to anything that I was telling him in fact, he was incredibly rude. The technician was getting mud all over my floors and did not offer to clean it. Ended up having to pay double then was estimated for services on our sink. Be careful if you write a negative review the company will threaten to sue you. read more

My water heater started leaking, so I googled plumbers and found Aaron's Plumbing and Rooter. When I called to book an appointment the process was simple and fast. I was able to get him out the next day and had my water heater serviced. Aaron was knowledgeable and able to get my water heater fixed! I am very satisfied with his service. read more

We were looking to relocate our washing machine to a different part of the house. This involved adding a sewer line tie-in across our front yard. Aaron's entire team was professional, courteous, and timely throughout the entire process. The job was finished on time, and our house and yard was restored back to its original state. read more

Aaron came out to my home for what I thought was a simple leak under my kitchen sink, turns out that little leak was actually a bigger leak that was unseen. Aaron was able to stop the leak right away before it caused any water damage to my flooring and cabinet. The job was done in the same day and he over exceeded my expectations! read more