I saw that someone posted a bad review on here a few days ago and I feel like I have to give my 2 cents because i completely disagree. I came to this shop once about 5 years ago. Though the work they did was fine, I was underwhelmed with the customer service and prices so I never returned. Well, this year my regular shop was too busy when I needed them so I called ACR to see if they could fit me in last minute. [[HIGHLIGHT]]The customer service this time was outstanding. They got me in that day, worked with my schedule, communicated with me and didn't talk down to me like most mechanics do.[[ENDHIGHLIGHT]] They were understanding of my tight (not working right now) budget and worked with me to get the cost down. Now when I need something done I call ACR first. It is true that they aren't always going to be as fast as a big chain store or the dealership service shop. They are a small business. I'm not sure how many employees they have but its only a few. If 1-2 employees get sick (like they did this past week) it's going to have an impact. So....yes, the culture has changed and IMO it's for the better. [[HIGHLIGHT]]The staff actually treat you like a person and not just a dollar sign.[[ENDHIGHLIGHT]] If all you care about is getting your car in and out asap with no human interaction, go get your car serviced at the dealership shop and pay 2-3x as much. [[HIGHLIGHT]]This is where you go when you want a mechanic that treats your car like it's theirs and talks with you like you're a neighbor/brother/friend, not at you like just another customer.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]This place is an absolute joke since they got new ownership!!!![[ENDHIGHLIGHT]] When Josh worked here there was fast, reliable service that you could trust wouldn't be an issue again. Now with this new regime they like to talk fast and are slow with the repairs! When you get your vehicle back more often than not the repair hasn't been made or soon thereafter the problem returns. There are better shops in the city...avoid ACR Motors and Jovahnny!!!! read more

June 12,2025 [[HIGHLIGHT]]My encounter today at ACR Motors w Giovanni was personable,thorough and professional for my BMW 328Xi[[ENDHIGHLIGHT]] "Good Vibes Only" The service was timely and reasonably priced, The technician was friendly and explained to me the work to be done, also performed a routine safety check. This will definitely be my home Repair Shop for routine service and maintenance. /r S.Mckinney read more

Went back to ACR Toni and the team.took care of me asap thank you in and out, I would definitely recommend this place thank you again

ACR Motor works is our go to shop for any repairs or service work that my wife's Mini Cooper may need. [[HIGHLIGHT]]The owner, Jovanny, and his staff are professional, have a "can do" attitude and go the extra mile to ensure customer satisfaction.[[ENDHIGHLIGHT]] Jovanny strives to deliver cost effective options when available, and during our recent need for service, he provided us with options that saved us a lot of money. Thank you for your commitment to excellence and dedication in delivering great service. read more

Excellent service. I go here all the time to my Audi service, no issues. [[HIGHLIGHT]]Giovanni is super friendly.[[ENDHIGHLIGHT]] I highly recommend. read more

[[HIGHLIGHT]]These guys are awesome! I took my car to them after another shop took 3 weeks and still couldn't fix the problem[[ENDHIGHLIGHT]]. These guys found the misdiagnosis. After that it took all of only 3 hours to get my car fixed. She's running normally again and even passed smog afterwards. Prices were [[HIGHLIGHT]]also very reasonable. I plan to use these guys exclusively for any future issues that might come up. Also, Jacqueline (Sorry if i spelled her name wrong) is a very nice and far more knowledgeable of an employee than many other shops I've encountered[[ENDHIGHLIGHT]] read more

Had to get my Mini Cooper fixed and Adrian was referred to me. He diagnosed my car within two hours and had my vehicle fixed by the end of the day snd at a reasonable price. I'm so glad I found Adrian. He explained everything that he found and how he came up with the cost to fix it. I would recommend him to anyone. Reliable dependable and honest read more

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Went in for a PPI and [[HIGHLIGHT]]the staff there were friendly and very welcoming.[[ENDHIGHLIGHT]] Brought in my Mini Cooper and they knew their way around. I've never had a better auto shop experience. They did a thorough check and Yuta(?) their mechanic was great! [[HIGHLIGHT]]The guy at the front office was amazing and professional.[[ENDHIGHLIGHT]] I would recommend them! Fair prices and wonderful experience. read more

I was very pleasantly surprised when ACR Motor Works responded to my Yelp inquiry for a check engine light on my VW. Josh was very professional and communicative, explaining how he would diagnose the potential issue, and assuring me that he and his team would be able to solve it. Not only was the issue solved, but no one at the shop tried to sell me on services or items that I didn't need. This is something that is greatly appreciated, and represents enormous value in building trust with customers. I would be more than happy to continue having ACR continue to service my car, and recommend them to anyone who drives a European car. read more

I wouldn't give this business any stars BUT I had no choice. This shop is under a new owner! Previously we dealt with Jason and Josh and these guys were very honest and reliable. Took my bmw in for an oil leak last week so it was there for a whole week. Our car is under warranty and they covered most of the cost. To replace the oil, I was charged $149 for 5 quarts. I was told my car took 7 quarts so I was charged $298 for car oil which cost average $25 at the store. [[HIGHLIGHT]]I showed the receptionist the picture of the oil they put in my car and how much it cost in the store. She called the owner and he told her to give me $100 off and $149 for 5 quarts is his price!!![[ENDHIGHLIGHT]] So my total cost came up to $412. They changed a hose and one set of gaskets which should have been covered under warranty but I got charged for it!! Normally I pay the taxes but today I paid a lot more. I wasn't given a breakdown of what the warranty covered and how much for each part! I do NOT recommend this place!! read more

I took my 2006 5 series BMW in here for a diagnosis for a service engine code for the following: Small EVAP leak. The diagnosis, part and labor totaled 754 dollars and they said it should fix the issue on the car, the issue was NOT fixed I go and take it back and this time I was told that it is in a different spot and they promised that this issue would for SURE fix the issue. A week after driving from the 2nd repair attempt which costed me an additional 457$ so now I am at a total of 1200$ dollars for a "very small EVAP leak" code. Here's the great part about this 2nd attempt, they STILL did not fix it, the same code and light came back on when they promised to have fixed the problem. George one of the mechanics there promised me that when I took it back they would fix it at no costs, then when I went to go see him he flips the script and says I have to pay another 700 DOLLARS TO fix a small EVAP leak.... BIG NOPE, you have been guessing with my money promise to fix it if the issue came back and didn't honor your word. The part itself was 150 dollars on EBAY and the time it takes to fix the part is on a 10 minute YouTube video. Everyone hear me out, stay away if you care about your money, your car, and your sanity. Mechanic from hell. read more

ACR Motor Works - Cost of the OEM part tried to charge me 700 dollars on a part that costs 150 dollars and takes 10 minutes to do. - Auto Repair Near Me - Las Vegas, Nevada

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[[HIGHLIGHT]]I would not trust this mechanic.[[ENDHIGHLIGHT]] The prices are reasonable and you get what you paid for. They lied to me and would not recommend this place. Others might have different experience, but as for me I will not be going back. read more

I took my 2016 Audi to ACR for an oil leak , check my brakes and a few other things. The most honest technicians I've ever met and I'm 70 yrs old . I just moved here from California and it's very comforting to know that I have a place to take my car whenever I need it to have my car serviced. ACR is the best. read more

very professional great service reasonable prices strongly recommend it & recommend all my family & friends.

Special thanks to Adrian, George & Christina! Excellent Service Dedicated Customer Satisfaction They replaced my headlights and updated my BMW computer with expertise and a smile! read more

First let me say how friendly, and helpful the staff is there. I went in to get my window fixed because the motor was broken and they were awesome. Quick, efficient, affordable, and happy to answer any questions I had. I would absolutely recommend this place! read more

Jason is very helpful and honest. I will definitely use ACR for all of my Audi needs.

Good Quality work & they definitely stand behind their quality work. Honest. From Service Advisor Josh to Mechanics. They will make sure you are taken care of. 100%. read more

Had my daughters VW Eos running like new and had it done in one day at a very reasonable price.

Great customer service. Very fast response time. Will definitely be calling them next time I need work done.

I highly recommend ACR Motor Works as the go to auto repair, they have great customer service answering any questions I had. They were honest, work was completed in a timely manner and I felt it was a great price for the work done. Thank you. read more

You want your car done right, I highly recommend Adrian. Does amazing work on your car. You won't regret it and he's honest, and you can trust him to be honest and fair. read more

Great staff, honest work and trusted mechanics. Would recommend to anyone looking for a reliable shop. 10/10 read more

I'm taking my Mini Cooper on two long road trips. Before leaving on trip #1, I needed to have the brake fluid flushed, the tires rotated, the battery checked, and the AC looked over. I called ACR on a Wednesday and spoke to George. He said they could look at my car on Thursday. I took it in Thursday morning and stayed at the shop while they did the work (which was done in under 2 hrs). The price was reasonable and I felt George was honest, as well as friendly. Based on this positive experience, I will go back to have them do an oil change next month. read more

Dealer quality service without the wait. I prefer to take my car to a local professional that really takes the time to do my maintenance and repairs to factory specifications. This being a certified BMW shop can do my updates and keep me current with all my scheduled maintenance. I have brought my car here since I purchased it and will continue to be a customer of ACR. Great company and fantastic customer service read more

I was fortunate to find the best mechanic ever for my 2005 BMW 330i. Adrian, is an expert, a pleasure to work with. and very reasonable. I had recently bought the car out of state and had it shipped to Las Vegas where we live part time. I knew it had some problems. Adrian not only fixed those problems, he was also willing to share his knowledge with me to help me learn about the features of the first BMW I've ever owned. I highly recommend him, and he provides the best guarantee I have ever found! read more

ACR Motor Works - 2005 BMW 330i - Auto Repair Near Me - Las Vegas, Nevada

Tracy greeted me upon arrival and Adrian worked on my wife's 2015 320i. Both guys were very personable and accommodating. I know a lot of automotive technicians, I've been in a lot of shops, and it is instantly noticeable when a business is ran from passion instead of greed. Adrian is here to help people and genuinely gives a shit about your car and not robbing you like dealers love to do. My guess is he stopped working for a dealer and opened his own shop because he has a moral compass. The guy's a stud. He kept both me and my wife up to date on our cars progress and diagnosis over the two days he had it. When I texted him, he texted back. When I called him, he answered. When my wife picked up her car he went into a detailed description of the work done and why, in layman terms, and showed her with illustrations how and why what work was done. Extremely thorough. At ACR Motor Works you are not a number on a key fob. You are a person and treated as such. My wife and I love the BMW brand and for as long as we own these cars we will be bringing them to ACR Motor Works for any and all work. Stop looking around. Go here. read more

If you happen to have a BMW made vehicle this is the best place to go! I took my Mini Cooper in to 3 different shops and this was the only place that could find the problem. George was very helpful, honest, and transparent. He updated me on the status of my car many times all throughout the repair time. He explained the problem and all the work that had to be done in an understandable way. He also took photos during the process and showed us the broken part. Thank you George and Adrian for being so helpful and reliable! read more

Adrian has been my trusted mechanic for the past 10 years. I know nothing about cars and he walked me through and explained everything he ever did while working on my BMW. He is honest and thorough. No bullshit. If you like your car, want to have it for a long time, and don't want to worry if it's being cared for properly, do yourself a favor and call ACR Motorworks the shop manager Christine is also wonderful! read more

This place is a joke!! They replaced my light bulb which is what I wanted. However they used a non OEM part. So now I have 2 completely different color lights. Spoke to Adrian and she said if I wanted to he would get the part directly from BMW even though their company claims the parts they use are OEM. Why tell me that? My guess is because you know you're parts are generic. Then Adrian proceeded to say he didn't do the job for enough money which was $248. I informed him that he under quoted me at $214 and that I received 2 quotes at $200 but decided to do business with them since they are located not to far from where I live. Adrian stated he could do my other bulb for the same price. He did nothing to show they were in the wrong. Take your business to someone who will appreciate it more and is a customer 1st business. read more

I have been bringing my BMW X5 here for about a year now. Adrian's service is amazing. He has gone above and beyond to make sure I have quality parts and services on my BMW. I have had several big issues with my car and he has been able to break it down so I can understand what exactly is wrong with it and why it is needed to be fixed. He has many years of experience working with BMW and that shows in the work he has done with mine. He has been transparent about the work that is needed on our car and at a reasonable cost. Definitely recommend him to all BMW owners. read more

I went to the dealer and they told me what I had to do "now". I ended up taking my car to ACR and talk to George; They went over with me what I needed to do now, and what I could schedule to do later to keep it within my budget. Very professional I will definitely go back! read more

Adrian is the man! He has such a great customer service and truly cares to provide the best service to his clients. When living in Las Vegas, he helped me patch up my old BMW 2004 325 iX every time it broke down. His communication is on point to breakdown all the details of repairs needed on your car. I highly recommend him to take care of you BMW needs. read more

Great, honest, highly knowledgeable. BMW specialist. Brought in my 2011 535i for some maintenance and Adrian taught me a lot about my car. Would definitely return and recommend. read more

I had experience with the wrong mechanics in the past until I found this guy Adrian ,I didn't write him a review right after my car done I write him a review after I drove my car for 2 months, he is the guy you can trust working on your car . read more

By far the best service ever!!!!! I wish I had found Adrian a long time ago. He is a true professional & takes pride in his workmanship like no other BMW certified mechanic I've met! He goes above & beyond to do a perfect job the first time out. I feel like I don't have to worry about him ever cutting corners to get the job done on time. Just drop your vehicle off & be assured that the job will be done right. He fixed all the damage that my prior two BMW mechanics had caused from rushing or cutting corners. Adrian really cares about his work he is a true professional & perfectionist! read more

I am a young female executive for one of the large global organizations in Las Vegas. I drive a 2008 BMW Z4 3.0 si. This month, I needed to drive my car across the country (nearly 3,000 miles). Therefore, I had to trust that everything was in tip-top condition. To date, I had only had my work done at the dealership. However, I found the owner (Adrian Ramos) to be FAR MORE HELPFUL. After end-to-end inspection, we had a list of tune-ups that needed to occur. After placing the car on the lift, he walked me through each area - clearly communicating to me in lay terms that allowed me to visibly see and agree with entire assessment. In short, ACR MOTOR WORKS IS EXTREMELY TRUSTWORTHY. A knot in my stomach started to arise as I searched google for average prices and started combining the average known total in my mind. Then, I was really blown away. WHAT WOULD HAVE COST ME 6,000 AT THE DEALERSHIP COST ONLY 1/4TH WITH ACR MOTOR WORKS - USING THE EXACT SAME MANUFACTURER PARTS THAT THE BMW DEALERSHIP USES. If that wasn't enough - he also had the work done for me in 24 hours. This is practically unheard of - better, faster, more affordable. PS: I never write reviews. I'm hard to impress. I typically think most car service people are crooks. Not these folks. ACR MOTOR WORKS IS THE ONLY PLACE I WILL EVER GO TO GET MY BMW SERVICE IN LAS VEGAS. read more

I once wrote a review about another auto repair joint I had been using for many moons. I was happy then, and I'm still happy now. "Why is Trixie still happy?" you ask? It's because my best, most favorite mechanic from that other joint spread his wings and opened his own shop. This place is nowhere near my home. Nor is he on the beaten path. He's tucked away in amongst a gaggle of other repair shops, waaaaay back off Rancho, so be prepared to hunt his shop down. However, it is worth the hunt, regardless of where in the valley you live, to truly find and honest mechanic. I've referred both family and friends. Now I'm referring you, my fellow Yelpers. ACR Motor Works is as good as it gets. read more

The Truck itself was in good shape and had no problems, but I would highly recommend people rent from another Budget location. i had reserved a 12' truck online for a one-way trip to San Diego from Las Vegas. When I called this North Rancho Drive office, the young man who answered was rude and told me "to expect a 16' truck" when I came in Monday (09/11/17). He couldn't care less about my confirmation or needs. He said I would get a 16' truck "at the same price". Over the weekend we staged a little more cargo (expecting) a larger truck. When I went to pick up the truck on Monday the same young man told me they have a small truck, so I would not get a 16' truck "at the same price" he insisted I would have to use over the phone earlier. Instead I got the 12' truck and the young man laughed about all of it. When he kept laughing, I told him i didn't think it was funny that I am now going to cram the 12-footer full. He said I could rent a bigger truck for a higher price. I brought the 12' truck home, packed it as tight as possible and made my trip. The apparent father/son operation at this location leave plenty to be desired when it comes to customer service. They should not have a Budget brand business. read more