Appointment no show. Claims system scheduling malfunction. Regardless of the reason, you can't have people taking off work to have a unit fixed and then not show up for the appointment. I work from home (at least today), but for the sake of others, I'll leave this feedback. read more

Respond to my initial inquiry very quickly and sent a technician the same day. However, the company never followed up with a repair estimate. I attempted two times to reach someone and never received a response. read more

AG Heating and Cooling were great when my Mom's AC went down. I put out a Yelp request and they responded immediately and came out the next day Mike arrived and quickly identified the issue and within 10 minutes of arriving her AC was back up and operational. Will definitely reach out again when I have other issues. read more

Mike from AG Heating Cooking Duct Cleaning went above and beyond when repairing our AC unit. Not only did he expertly patch up the system, but his professionalism and dedication were truly outstanding. He arrived promptly, assessed the issue efficiently, and completed the repair. I highly recommend AG Heating Cooking Duct Cleaning for their exceptional service. read more

AG showed up the day I reached out and the tech quickly diagnosed issue (for free), talked through my options, then topped up Freon and added a sealant to address a leak for a reasonable price. Very timely and quick service - would recommend and will call again. read more

Fantastic service! I've used AG Heating and Cooling to service my aging HVAC system twice now and both times my experience have been great. They are prompt, efficient, knowledgeable, and honest. I highly recommend using them and would definitely use them again! read more

By far the biggest recommendation I can give for them! Amazing no trip fee or diagnostic fee. Took time to educate us on our ac unit not going with them is a really big mistake!! Truly the best read more

I was looking for someone to remove a very old humidifier attached to the furnace and fix a gas exhaust pipe joint that was not properly sealed. AG did a great job and with half of the price quoted by another company with good ratings. read more

Antonio and Mike were great. The service technician came out within a day of me reaching out, quickly diagnosed the problem and fixed everything in one visit. Very helpful to have a rapid response when the temperature was 80 degrees indoors! read more

This was one the best responses to a service call. There were timely and efficient!! Excellent job!!

I have had a few techs service various units as I've moved and AG were the best team I worked with this far explaining exactly what they were doing and why. I will definitely have them back out for a check-up, or if any issues arise. read more

My AC wasn't working properly. I called AG Heating & Cooling on Monday. Spoke with Antonio and was scheduled for a diagnostic test at 2 p.m. the next day. To my surprise (Mike) the expert technician arrived at the said time 2 p.m. Mike was very patient and explained what needed to be done & he informed me that I would receive an estimate. Antonio sent an estimate within 15 to 30 minutes. I accepted and was scheduled for AC replacement the next day! Mike & one other technician arrived the next morning to replace my AC unit. By the end of that day I was in receipt of my warranty as promised. Trust me if you read this you can't go wrong if you choose AG Heating & Cooling. Responsible, reliable, professional and provide "excellent" service in a timely manner! read more

AG was the first to respond... With no upfront fees for diagnostics... Tech (Mike) came same day... Reasonable quote... Small wait for parts but Mike answered all my questions... Very professional and efficient.. Thanks guys!! read more

I reached out about a leak from my furnace area and they sent someone the next morning. The tech was right on time, communication was excellent, and the price was fair. Will def use again. read more

Our AC froze up in August. Someone from AG Heating & Cooling responded to my inquiry almost immediately on a Sunday. By the time he came out on Monday, the AC was working again. The technician checked everything out and couldn't find anything wrong. He didn't charge us for his time. We couldn't believe it! I would absolutely call them in the future if I need service. read more

Honest and trustworthy company. Prior to AG coming out, I had another company out that was cooking up a large bill, claiming that coils were leaking and needed to be replaced, etc. I had Mike from AG out and he said that the coils were dirty and he could clean them, but it wasn't fully necessary. He recommended using a green liquid to seal any holes and identify any larger leaks that needed to be addressed (no large leaks were found). He sent me useful videos of my rooftop AC package and explained what I was looking at and what was considered good/bad. Really communicative, nice guy. I will be making this my annual tune-up company and continue to work with Mike. read more

Poor communication, no follow up. Couldn't come out to assess the AC because of rain (makes sense) but I had to contact them to see why the tech didn't show for the appointment. Someone came the next day ... and I never heard from them again. At least it didn't cost anything. read more

Very responsive and set up an appointment for the next day. I appreciated the way the technician made videos during his diagnostics to show us exactly what the issues were, and then showed us additional videos from the repair so we could understand how the work had been done. Invoicing and payment were very easy via text and Venmo, respectively. Price was very reasonable. Would definitely use this company again. read more

Super responsive, efficient and professional service! A technician came over my place in 1/2 hour and installed the thermostat flawlessly in less than an hour. The system was not even a standard one. Super recommended!!! read more

Mike was great and prompt. We added more refrigerant and replaced the capacitor. Highly recommend!

Contacted them. Super nice and knowledgeable technician came out but it turns out they don't work on zoned systems with electronic dampers. Disappointing to make all the time for the appointment and have them unable to find the part and do the work. They might be great for older systems but if you have A/C installed in the last 10 -15 years would recommend someone who has experience working with those systems. Just to clarify the zone damper part that couldn't be found or worked on is a Honeywell M847D Zone actuator coupled with a Honeywell ZD damper. Hope this helps! read more

I needed one of my two HVAC units (Comfortmaker N4A318AKB300) fixed as it suddenly stopped cooling the upper floors of my house. Antonio responded very promptly to my posting on Yelp and was able to have his technician Michael come the very same day. Mike arrived on time and was very friendly and courteous. I showed him the problem and he checked out the system and told me what the issues were. He even had me look at his gauges and readings, explained them in detail, and demonstrated what specs were off, versus what was posted as the manufacturer's standard on the unit itself. The cooling had stopped due to a leak and a dead battery - he replaced the battery, sealed the leak, then refilled the unit with coolant. He also examined my other unit at my request - that one was not leaking, etc., but the level of coolant was low compared to the standard, so he filled that one up too. While I am not an expert, the price seemed reasonable and there was no charge just for showing up - only for the repairs performed. The prompt and detailed service was worth what I paid. Easy payment transaction with Venmo too. There was no hard upsell of anything and everything was demonstrated clearly and technically, which was great. I recommend AG Heating & Cooling and would use them again. read more

We had Mike as our technician to relocate some refrigerant lines in our basement. He was very professional and made sure he understood the project completely before getting started. He worked quickly and cleaned up the workspace afterwards. Additionally, AG gave us a very competitive price on our job. Highly recommend. read more

I found them on Yelp and they have 5 star review. Sent them a msg. They are the only one who doesn't charge a fee to come out to do diagnostic service. I made the appointment next day. They sent a technician next day. Seems our AC needs to add Freon. He told me how much per lbs and I need 2and half lbs. tech is a very young man and very nice. I am very happy about their service. Will use them in the future if my AC needs service read more

I switched over to them this year to do spring and fall hvac inspection. They arrived on time and did a thorough job.

They were terrific. Our a/c is an old unit and will need to be replaced soon, but they were able to get it up and running for the time being. Would use again. read more

I had an HVAC leak and Antonio and his technician were great at diagnosing the problem and fixing it. They are transparent and fair in their pricing. Antonio is quick to respond to any call, text, or message in Yelp. Highly recommend read more

Great service! They were able to quickly diagnose the issue and fix it at a reasonable price. Would definitely recommend!

They made the whole process super easy and we're very thorough throughout the entire encounter. Starting with messaging them on Yelp asking for a quote for routine maintenance check, they gave me an exact cost and actually detailed out everything they'd do in the Yelp message. Next with scheduling, it was completely non-emergent, but they were able to come that same day and were very prompt. He came right at the end of the quoted time window, but that's alright. He wore a mask and shoe covers indoors (and I think kept the mask on for the outdoors parts). Clean and professional. Probably the part I was most appreciative of was that he took the time to explain everything he did and showed me what to look out for. No gimmicks, no added costs. Will definitely use them again in the future for maintenance checks, and I would have no hesitation using them in an emergency. Highly recommend. read more

I don't have enough words to recommend AG Heating & Cooling. My Cropp Metcalf covered by - what I learned was a crap warranty policy - HVAC system failed - again. They sent their "technician" - and I use the word loosely - to service the unit, and he claimed the compressor and fan were kaput. He also said I had no Freon. Bottom line - I was told I needed a brand new system. I went on Yelp to find a company that could at least give me a 2nd opinion, and the next AM, kind and personable Mr. Troy Bakker called and said he could be out shortly. He came out, did some checking, went down to his truck for a part, and while I was sitting under a fan, I noticed it was cooler. The AC was back on. It was the capacitor - a part that has been replaced by Crap Metcalf several times. AG Heating & Cooling are professional, knowledgeable, and HONEST. Mr. Bakker was a Godsend to me. I EMPHATICALLY RECOMMEND THEM! read more

I highly recommend AG Heating & Cooling--not only did a technician come right away, he was incredibly thorough in his inspection and explained the problem in a way I could easily understand. The next time I have an issue with my HVAC system, I won't have to bother searching through Yelp again because I already know this is the company I'll call. read more

Needed service on my AC unit thermostat was not working. called this business via Yelp on 08 07 20 and was able to get an appt same day within 3 hrs. Antonio came out and replaced the thermostat promptly and was also very thorough in checking the whole system out. He definitely went the extra mile and I will definitely use this local business again. Sincerely Chris Mills read more

Antonio was responsive and able to quickly dispatch a team to resolve my issue (replacing a solenoid switching valve on a heat pump). Pricing was competitive (for NOVA - about 50% higher than most of the country) and the team seems to have done good work. However, I was concerned that there suddenly seemed to be multiple unexpected issues with my system, and the follow-up after the visit was lacking (more details below). After repairing the solenoid, the technicians reported two other issues while on-site. One was that my thermostat was broken. This seemed odd since it wasn't that old, but I suppose it happens. The quoted charge to replace it was high, so I declined and did it myself. Technicians also reported an issue with the blower throughput. Very surprising that there was not one, but three things wrong with my relatively young HVAC system. This might have all been coincidence, or maybe one issue caused the other two to break, but it felt like a lot. Anyhow, the technicians said they couldn't do anything about the blower on that visit, so they would have someone reach out to me about scheduling a routine maintenance check on the system. Felt odd that they didn't just do that as part of the overall (quite expensive) repair, but fine. However, they never contacted me again. I even followed up online and via phone - but didn't hear anything. read more

Mike was extremely thorough in inspection and performing preventive maintenance. He was also very patient in explaining things and telling me what I should be doing myself to prolong the life of my units. Antonio was very responsive when I reached for a quote and could fit me in quite quickly. Been impressed by the organization thus far. read more

I requested a quote on Yelp from several businesses to replace two parts on our AC unit and they were the best price. The technician showed up on time and completed the work as quoted. Overall we are happy with their work, thank you! read more

Company was Very quick to respond and fixed my AC super fast. Definitely recommend it was a delight working with them

Very responsive and came out quickly to do an annual maintenance. Reasonably priced as well. Thank you!

Antonio was very fast and responsive in getting someone out quickly to fix my heater in the dead of winter. Mike came out first thing the next day (mask and shoe covers appreciated), and was very professional and knowledgeable. We discovered that I needed a new motor. They kept me up-to-date and let me know first thing when the motor arrived and did a great job installing it. The company was very fair and transparent in their pricing/charges. I was impressed by the customer service. Thank you, I will be back! read more

Very fast to respond and gave helpful advice. I ended up not needing immediate service but based on my initial impression i would contact them again. read more

Mike came by 2 hours after I sent a Yelp inquiry. In and out, great job and reasonably priced. Added some refrigerant to my AC and didn't try to upsell me. Works great, really appreciative. read more