Used them on multiple houses. Always come and do a very thorough job and explain what has been…read morecovered. This most recent time they came out the next day because it was an emergency. I would highly recommend and will continue to use

I had put out a search through Yelp to find a fire place repair service. Asher Ohana from One…read moreChimney Services responded immediately and even texted me. I ignored him at firstbecause I was intimidated just by looking at their website. It shows pictures of them repairing old style chimnies. Mine is a modern insert type. However, I decided to text a picture and ask if he repaired this type. Of course he does!! We scheduled appt. in the same week. The problem with ours was the pilot kept going off & on for several months then completely went off. Asher immediately found the problem. I think it took more time to unscrew the face plate. There was a loose wire causing all these problems. Asher explained why this happens. He only charged me for the service fee. Asher is honest & professional. I am really satisfied with his work and will call in the future for any repairs.

Called for gas fire place/ free standing stove service because the stove pilot wouldn't stay lit…read more Prompt reply with voice message. Scheduled service - they were on time, early for house call, fixed my problem, cleaned the glass cover plate and made our heating device good as new with parts they had on the service truck in less than an hour. Fair service call charge, parts charge was minimal - can't recommend them enough. Service call was 4.12.26.

My gas fireplace was emitting a lot of soot and found this company to be the most responsive. We…read morehad Rusty as our technician who cleaned it up after years of neglect and now runs perfectly clean. Got great tips and he did not try and upsell you. Will be using them every year from now on!

Always provide excellent customer service and repair/service our fireplace. Had a minor scheduling…read morehiccup but, I had flexibility and re-scheduled our appointment right away.

These guy's are great ! Very friendly and professional! Thank you for doing great job! "Lori "read more

I used these guys to clean out my blocked dryer vent, the vent was a long one which ran behind a…read morewall to the outside. they got the job done quickly and I appreciated them keeping me informed of the process. knowledgeable and courteous. fixed a cover over the vent because the last one got damaged by a squirrel, he was kind and ensured I was able to remove the cover myself before he left. I would highly recommend this company. I'm just sorry I didn't get their names.

Their so called brick repair job was very expensive and terribly shoddy. The employee just stared…read moreat me when I pointed out the inferior work. His boss came out and said they would make it right. Never heard from him again. Don't recommend.

Sean is a very nice man, hard working guy, at first I was surprised to hear about my liner for my…read morechimney and the cup was bad. Sean was the only reliable person that not only gave me a great deal for doing both for $3,100. He just got the project done by himself working 2 days in a row. He was able to provide honest assessment, and very fast repair to be able to use my fireplace again. I can already feel the difference, there is no more smoke smells in my house which was my goal. Highly recommend.

The team at Chimney Pro is excellent. I reached out to get an inspection of the fireplace that…read morestopped working. They were responsive, clear in their communication, and offered a budget-friendly inspection solution. They scheduled a visit within a day of our message exchange, the person (Sean, I believe) showed up on time and gave me the full breakdown of what was happening and what needed to be done afterwards. Now that I am clear on the repairs that would need to happen, I will work with these guys. Great service

Kenny repointed two of our chimneys, including replacing some damaged brick. They look great! He…read morewas very communicative during the whole process, explaining what he would do and why, and giving us a couple options for the work. He was very careful to protect the new roof we had as well as to protect our house from dust during grinding. Five stars.

This is the second time Kenny has come out to assess our chimneys. He is always thorough, takes the…read moretime to go over photos he has taken from the roof, and is transparent about what repairs should be done more urgently vs what can wait. His rates are reasonable and he is a great communicator. Would highly recommend!

Great experience with this crew inspecting and cleaning our standalone pellet stove. Super easy to…read moreschedule, excellent service, great communication and very thorough work. Pricing was well worth it!

ColtWest came to service my chimney in Montesano. They were quick to respond to messages, gave an…read moreaccurate estimate, and were on-time for our meet at the property. He took off his work boots when preparing the work area inside my home, and treated my property with respect, both guys went out of their way to be friendly and efficient. Great value, great service. The team I had today were based out of Shelton, I will continue to support this local business.

Friendly people, quickly done (hour!) kept the house clean and offered good advice. I plan to use…read morethem every year.

Responsive, prompt, professional. They made an early appointment on day of when requested. That was…read moregreat. Super helpful. Fixed the issue easily. Will use again.

Fast response and great work ! Thank you so much for going above and beyond:) I definitely…read morerecommend! Flexible with time and very helpful/knowledgeable

Same as Jason T's experience, this is a "Bait and switch", literally a scam - missed the 1st…read moreappointment even though we have reminded the owner twice, resulting a re-scheduling, 1 technician, 1.5 hours, charged more than $500+tax, for the cleaning work. They will claim this is the ultimate highly complex and professional work. Please try your best to avoid using this vendor.

Had such a great experience!! Service was on time and exactly what was quoted…read more Super nice people that have been doing this for many years! Technician explained everything along the way and made it so clean that it looks like new! 100% would refer you guys as much as I can.

We scheduled with All City a few months ago as it was the soonest we could have them come to our…read morehome. The week prior to our appointment we received two emails reminding us of our tech arriving between 8am and 10am. At 9:55 the morning of our appointment no one had arrived or called us. We called their office to see why. No answer. I left a message and headed to bed, (I work nights and needed to sleep). 10 minutes later I got a call from All City stating that the tech had arrived but wasn't able to access our neighborhood due to our security gate. The lady on the phone told me that I didn't include a proper phone number when setting up my appointment. The control box at our entry gate lists all homeowners and a way to contact us. The tech never called me. There is also an unlocked walk through gate the tech could use to access our neighborhood and walk 150 yards to my front door. The tech never thought or tried this simple idea. The lady who called me seemed more interested in pointing out how I was responsible for their tech not being able to get to our home than apologizing for the fact their tech hadn't arrived. She made no effort to find a way to get our fireplace serviced. Do yourself a favor and not use All City Fireplace. They are not focused on taking care of customers.