Only place I'm going to go from now on! You are able to make appointments and pay online to decrease wait time however I just walked in. I expected a long wait time and someone who would try to sell the most expensive product to me but I was pleasantly surprised to find the exact opposite. Irvin helped me and was very kind, polite and knowledgeable. He worked with my budget and found the best option for me and I'm way more than satisfied. Fast, friendly, quality service; how much more could you want? Thank you to all the employees here, you guys are amazing! read more

Had an excellent experience today at this location! Very professional and customer-oriented employees, especially "Mario" who helped me! I went in for four new tires and was in and out in just over an hour! Mario even cleaned my rims for me before placing my new tires on, and was very welcoming to all my questions . The new tires were finished off with a beautiful gloss, and the price I paid is definitely the best in town! Mario was great, and never made me feel foolish with all my questions, and I had plenty of them Mario is a true asset to this store and I hope he is given kudos for his wonderful service to me today! read more

first off, the five star is for Temecula, not Hemet. i went to the Hemet store to have a set of 5 spoke all matte black wheels with new tires put on my BMW. the car ius dark blue, almost black, windows are as tinted as law allows, obviously going for a dark look. they put a huge square of silver balance weights on my black wheels! why? they make black weights for black wheels,duh! so the guy at the store recommends i paint them! thats where i left went home and called customer service. i changed from Hemet to the Temecula store. they took me in with no appointment, removed the silver weights, cleaned all the adhesive from them off, rebalanced my tires with black weights, rotated the tires , reset my tpm and i was on my way in no time. 5 stars for temecula, none for hemet. read more

Got a flat tire and decided to come in for the first time . Amazing customer service, Vincent helped us get a new set of tires and explained everything very thoroughly. Glad to have picked this establishment read more

This was one of the most pleasant experiences I have ever had at a automobile establishment. From the time they met me in the parking lot to check me in to the polite and respectful treatment I received in the waiting room, it was a great experience. The service was done quickly and efficiently. Cudos to you and your staff for a job well done! Thank you!!!! GG read more

NEVER AGAIN!....Took my Dune Buggy in. Bought set of 4 tires. 3 days later 1 in front flat. Took back and say they checked it and should be ok. Week later flat again. Took back. They then changed the air intake from rubber to metal and said checked tire no screws, slits or cracks etc. Week later flat. Then the other tire was low. Took back again. Asked for new tires as add says if not happy bring back and get new. LIE! Argued with me saying wheels corroded blah blah. Says will take off clean and put back and tire doesnt hold air they replace. Larry Manager calls says took apart but never heard of them having seals and said theres green corrosion etc. I explained the green was from tire runflat stuff and where seals were. I thought I was taking this to a "Tire Guy" but evidently they do not understand you cant use impact wrenches on them or you'll break the seals....they did. But he still arguing and said be done the next day. It was a week. Twice in there in between. They evidently did NOT tell me that they also stripped the lugnut bolt coming off the brake drum and was having Midas fix it. Took my car to be worked on after damaging it and NEVER told me until it was there being worked on. I called Tony at Midas and got the truth that they told him they stripped it and the tire was leaking etc. Tony fixed the drum bolt and so afterthat week I picked back up all the while the Manager Larry NEVER returned my calls and once again the tires went flat. I faxed him. I faxed corporate no response. So took to Desert Wheel Repair as used them since 1990s they are pros and they know. Inspected and sure enough the seals were broke and he fixed them. $280 and Americas Tire not even responding at all as of today. Next stop payment on the credit card and file small claims action but who pays me for the time to do all this? 7 visits on this simple tire purchase? Ive used other store in Palm Desert for YEARS and NEVER had problems like this..... STAY AWAY from the Indio store as long as Larry is put there running it!!!!!! read more

Came in with a screw in my brand new tire. Chris C. Provided excellent Service. They tried to patch it at first, but when that was possible he offered an excellent solution. Kept me informed the entire time and got me in n out of the faster than he quoted. The tech also was great and informed me that he brought all my tires to proper pressure and even put armor all on them. This type of amazing service is what always keeps me coming back to America's Tire. Highly recommended. read more

This tire shop has by far the BEST customer Service, with just handful great of workers . This is one of the busiest America's Tires I've been to, but they make sure that is inform when going in as a walk-in. Jonathan was who helped me . Very informative, thorough, great smile and made sure I understood what and why I was purchasing the tires I did . I never felt I was being sold tires just for their quota. His sense of knowledge and patience to explain everything was GREAT! I mean personally I don't know too much about tires ( just that my car needs them ) so for him to explain everything so well was awesome! Thank you Sir ! read more

I don't go anywhere else! ...my family and I have been coming here for years. The service is always great, and they work in such a timely manner and that's one of the things we appreciate the most. They listen to you and what your needs and concerns are and do their best to accommodate you in the best possible way. read more

On 2/06/2016 I needed to replace all four tires on my vehicle. Came in the office and i was welcomed by the manager Larry Chisholm. Told him what I needed and he assisted with the pricing and the best set of tires for the type of driving I endure. Larry also informed me the store was having a special with rebates, 3 total, 2 for buying 4 tires and one for opening up a credit card. He took my information and I waited because he was going to lunch. I was assisted by another gentleman, very helpful, and knowledgeable about the tires I was buying, informed me about the warranty, the special features of the tires, and if I had any problems to contact the office. After this conversation I felt I was being taken care with my purchase. He also reminded me about the 3 rebates I was eligible to receive. I waited for the tires to be installed, I then was greeted by another gentlemen because the second gentleman was going to lunch and he completed my transactions. A few months had passed when I realized I have not received my rebates. So I called th office and requested to speak with Larry since he is the manager. "Larry is on vacation, call back on Tuesday." Called on Tuesday, "Larry is still on vacation, call back tomorrow." Called back the next day, "Larry is on vacation, call back tomorrow." (Not once did the guy on the phoned asked me if I needed any assistance.) So I walked into the office, and was greeted by Manny. Manny informed me I should have been given the mail in rebate form. He called the rebate company to process my form, and I was informed I should be receiving my rebates in a few weeks. In two weeks I got one of my rebates out of the three. I called Manny back, left a message for a call back. By this time, I had left about 6 message for Manny to call me back in a span of two messages a week. I walked into the store and I Spoke with Manny at the office and informed him that I only received one of th rebates. He called the rebate company and said the rebate code had expired and I need to speak with Larry. Manny took my information for Larry to call me back. First week in July is when I walked into the office after numerous attempts and messages for Larry to return my phone call. (I hope you get that Larry never calls back) I Spoke with Larry and he called the rebate company, again. Larry spoke with a rep, and confirm I would be receiving my rebates about 3 weeks because they just ended a holiday special. This time Larry gave me the number to the rebate company to check the status of the rebates. We are now in September, I have not received my rebates. I called the rebate company and they informed me that their records show the one rebate. I informed them that the Manager of the office called in my rebates and I should have received them in 3 weeks. The company had no record of this transaction or conversation and I should call the manager again. I called the office about 2 times each week for Larry to return my phone calls and as of today, I have not heard from him. You may wonder why I have not visited the office instead of calling them, I am a traveling therapist and my hours of work are during their office hours. Why not go in during the weekend? I work on the weekends as well and again I travel around riverside county. As a customer, I have exhausted all avenues to receive what I was presented with by buying products from this company. I should have not encountered this situation for the past 7 months. My time is valuable and should not being calling a store to speak with a manager about rebates. I should not be writing this negative review due to the lack of customer service, especially from the manager of the store not returning my phone message. I am hoping this review resolves any issues that I have encountered and others who have or is going through the same situation. read more

I was out of town and had a total tire blowout on the freeway in the Indio area. AAA came out and put a spare on my car and recommended this place. It looked busy when I got there and I thought it was going to take a while. Nope. Fast, organized, friendly service. I don't know what else to ask for. read more

My rear tire was almost completely flat getting out of work. I came to America's tire to get some air put in. Unfortunately there was a giant screw in the tire and it couldn't be repaired. I was told it would possibly be an hour for the guys to check it out and see if it was repairable. I waited about 10 min and my guy Luis came in to tell me the tire was not repairable but I had a warranty and it would be about another 15 min for a new tire put on. I paid $16 to renew the tire warranty and was out in less than 40 min total. Also shout out to my awesome boyfriend who I guess paid for a tire warranty cuz I never got it read more

Great service. These guys are always so helpful and offer a great warranty on their tires. I find after it rains in the desert I end up with a nail/screw in one of my tires. I usually go to diamond nails, a few shops away, while the guys work on my car. I highly recommend Jenny there :) read more

I needed new tires and they we're happy to help me. I had made a appointment so they were really good. And the plus side to that it was really quick. read more

Thanks to Anthony who helped me out when I came in with my spare after having a flat tire. That guy is on the ball, knowledge and personable. Hard to find good employees like this. Y'all are alway super profesh! read more

I always buy my tires from here. We used to have 4 vehicles. I also bought my rims here. What I love about this company is when you travel there are different locations but they all treat you good. If there is any problem they will fix it. read more

Literally just had ANOTHER excellent experience with America's Tire! Doesn't matter which location I go too over the years, I'm always greeted with amazing customer service and knowledgeable staff. They're confident in their work and they reassure you so that you can leave without a weight in your shoulder, and they actually take the time to explain what they're doing and educate you about your car too. I seriously LOVE that! My own dealership doesn't do that, which then just leaves me more confused and frustrated after I've gone to them for some kind of service!! Today Roger I walked in to ask for my tires to be checked because a sensor light kept popping up, and Roger said, "Okay let's go check it out!" And walked right with me out to my car and not only talked me through checking everything but also showed me too!! I am so grateful!! Thank you Roger and thank you America's Tire!!! read more

When leaving for my ten hour drive home to NirCal, one of my tires was flat. This place was jumping from people that had attended Coachella and needing tires fixed. In just under an hour they had my tire patched and I was on the road. Best part? They don't charge for repairs! The service advisor was professional and courteous. Highly recommend this shop. read more

My Lexus "run flat" tire was unable to keep appropriate pressure. Lexus dealer told me that the tire had a nail in it. They weren't permitted to fix the flat but they could sell me a new tire for just under $500. After several disappointing interactions with them I took the car to America's Tire in Indio to see what they could do, and what they would charge for that. I was completely astonished when they fixed the tire both quickly, and for no charge. Nothing. Zero. Who does that? America's Tire does. Question: where do you think I will be buying my future replacement tires from, Lexus dealer or America's tire? Easy answer here....Great way to build a customer for life. Thank you guys. read more

Tire problems seem to be my #1 drama... I've been an avid "used tire buyer" for years, but the drama that comes with it just isn't worth it. The staff at Americas Tire in Indio are so polite and helpful; now to wait my hour for my car so I can head into the office. read more

America's Tire - Reading while I wait. - Tires Near Me - Indio, California

I came to Americas Tire Recommended by my mechanic. Good customer service. Although they replaced all my tire sensors which involved removing my tires. I drive home everything is fine. Then I realize my tire pressure warning light on after I just paid to fix it!! Not very cheap either. My tire was flat and air had been coming out of it as it was parked. I had not had any problems with my tires since I bought it, until after I brought it to Americas Tire I get a flat. Now I have to wait for someone to come put air in my tire which didn't have any issues until after the service. I am Very very disappointed and upset as a first time customer. I advise anyone who comes here to take precaution before getting services here, and to check it yourself before allowing someone work on your car. read more

The other day I went to get two new tires and wow they have great customer service. I waited in lone for not even five minutes and three of the employees past me and they all said someone will be right with you. Even the guy who was on the phone told me someone will right with you. I always have a great experience and I go to them. read more

I would never ever go anywhere else for tires. The staff here is amazing. They do their job to the best of their ability and as quick as they can. You'll never seen anyone being lazy here! I always go with Sammy! He gives me the best service ever. I just leave my car in his hands, I let him decide what tires to put on the car! I don't know too many people that can do that! Kudos to Sammy and the lovely staff at Americas Tire! read more

I needed my tires replaced on my 05 Altima. I saw a flyer on the mail. Since my dad had been there to get the tires replaced on my parents 05 Lexus. My dad called me and and told me about their service. I had to go. Arrived at the location and was greeted by a their friendly staff. Got my new tires and couldn't be more happier. Very fast installation, excellent customer service and would recommend them. read more

America's Tire - Tires Near Me - Indio, California

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Thanks to Jonathan and the staff at America's Tire.You guys are terrific! Professional, friendly service and delivered as promised! read more

Took my ford explorer in to get a patch on one of my tires They patched up my tire within 45min. Pretty quick since they were busy. Service is always great here. Luis was courteous and professional. read more

Called Big' O" Tires today to schedule a flat tire repair. Here is what they told me: right now the wait time is 2-3 hours and we are open till 6:30PM. Before I could respond the line with dead. So, I called American Tire in Indio, and asked them the same question: Their answer was: aprox. 45 min. So, I asked Kevin when his next available opening was and he answered, "can you be here in the next 20 min and we will fit you in". 20 min later I was at American Tire and I was helped right away with a friendly greeting. 30 min. later my flat tire was repaired, and when I went over to the counter to pay the invoice I was told it was FREE! What! FREE! Yep FREE, No charge, we don't charge our customer for flat tires. WOW, HOLY WOW! You are not only got my tire fixed within the hour I called, but you even did not charge me for it. As a business owner myself, I have to say that's taken customer service to a new level and creating raving Fans. read more

Amazing service Larry , the customer service is exceptional . I have been an avid customer for 12 years and never a bad experience . It is like the in and out burger . You go in and get out in no time. I give 10+++ for beyond my expectations customer service. Everyone of them are such an asset to the company and that starts from the Great , awesome Larry (Manager) . I salute you Sir Larry... read more

America's Tire - Tires Near Me - Indio, California

The best customer service in the desert! Anthony Holm was a perfect example of courteous service and a true professional! Highly recommend!

I am a new customer and I had a great experience. Luis was very helpful and kind. I will continue to come here and recommend this location to friends. read more

Alonso, thank you for superb service when I purchased a new set of tires. You are an exceptionally great customer service associate. By the way, my new tires make my car handle a heck of a lot better. The tire guys did a fabulous job balancing and mounting the tires. I always get great service at America's Tire. When I had a screw in a tire years ago, America's Tire handled the issue in very short time. I recommend to everyone who visits America's Tire in Indio to stop by and say hello to Alonso. He's the best!!! read more

Cheapest place in town , they also doing good service , So can go back to rotate your tire after 5000 mile when you replace ur 4 tire read more

I came because I had a nail in my tire, they where very nice and helpful. There is a lot of people but they are fast. The only thing that I did not like is that they did not have free wifi. read more

Today I went to get a tire fixed. Jessup Chevrolet ' s tire shop could not find anything wrong with the tire! Mind you that the tire was losing air way too often! ! Not only did American Tire detect the problem, they fixed it without charging me! I agreed that when I need tires, I will buy from them! I wish I had bought these tires from them in the first place! ! Thanks American Tire!!! read more

We got a flat tire during our roadtrip and needed all 4 tires replaced. They didnt have all 4 tires, but Larry helped us out in making sure we got safely back to Arizona. Definitely recommend them if you have any tire issues. read more

Great customer service and great prices. Make sure you ask for Tommy. I was in and out in 30 minutes and I got all four tires changed. I was impressed. read more

Went in today 9-3-19 to get a used a tire for my drivers side i was happy with the price as i come back to pick up my car i get news that my passenger side tire was close to poppin so jonathan explained the situation and even helped me out with another free used tire!! wow so thankful for Him!! most people wouldn't really care, he said he couldn't let me leave with a tire like that! god bless you Jonathan H. read more

I took my truck in to have a flat repaired. They stated I needed new tires so I purchased a pair of tires. They stated it would be a few hours until it was done. They stated they would call me when it was finished. I waited and waited and no call, I attempted to contact them and no answer. I drove by and the shop was closed, now I don't have access to my truck for 2 days which I need for work. This is unacceptable. read more

They serviced my vehicle in a timely, courteous, and professional manner. They earned my repeat business. Thank you!

I have been a customer of Americas tire for at least 15 years, they won my business because of the level of customer service they provide. I have purchased replacement tires for vehicles, utility trailers, as well as complete wheel & tire packages for 7 vehicles over the years. Larry runs a good crew read more