Custard is great, my son and I get the dirt and worms. Service is kind and ambiance is great for a drive thru custard stop.

5 Stars for Andy's Frozen Custard! Andy's never disappoints! From the moment you pull up, the place is bright, clean, and welcoming. The staff is always friendly, quick, and happy to walk you through the menu if you're torn between all the amazing options--which happens every time! The custard itself is on another level: ridiculously smooth, creamy, and packed with flavor. Whether you grab a classic vanilla or chocolate, a perfectly layered concrete, or one of their seasonal creations, everything tastes fresh and made with care. Portions are generous, mix-ins are balanced (never skimpy!), and the quality is consistent every visit. My personal favorites are the Butter Pecan Concrete and anything with their fresh brownies--both absolute game-changers. And you can't beat how fast they serve even when the line is long. If you're craving dessert, a late-night treat, or just something that makes you instantly happy, Andy's Frozen Custard is the spot. We'll definitely be back--again and again! read more

OK, so I have yet to try more ice cream at this place but I'm telling you the Strawberry Shortcake concrete was heaven in a bowl. Creamy, a little crunch from the shortcake topped with fresh strawberries. This was very refreshing. This place was hopping so we decided to go to the drive through for our order. I also tried the lemon bar concrete. With every bite, you get lemon bar and creamy frozen custard. The prices were definitely reasonable. I spent $23 for three of us. Not bad! I thanked the hotel guy for the recommendation. It was definitely worth it. read more

Great little spot to hang out at. I can't remember our cashier's name but her energy was amazing. That alone would have us return. Texas heat obviously makes it melt fast but it was still delicious. They do have some seats around plus a playground area. read more

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I don't indulge in ice cream very often so visiting Andy's frozen custard was a special treat. I can't even tell you the last time I had a banana split, but this one was so good, rich and creamy with fresh ingredients and toppings. There was plenty of staff working at the window and food prep area. It's a brand new building that shines for sure, very clean. The walk up window was run very efficiently to better serve customers but I was not there at a very busy time. Andy's is a great option for custard lovers! read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

Andy's gets 20 stars! I took my family out to one of my fav spots for custard and everyone loved it! Service was speedy, we waited less than 5 minutes for all of our treats. In addition the workers had such kind attitudes, lots of smiles making for a very friendly atmosphere. Once we ate our ice cream everything tasted so fantastic. Not to mention they gave out free cups with our purchase so we get a little keep sake! I'm always happy with Andy's and can't wait to stop by next time. read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

Never freakin fails. Love this place- love the concretes, and love that you can make your own, though the boot daddy concrete is the best if you ask me. This is a walk up and drive through place (no inside) and everyone there is always very kind and we receive fast service each time. I love that it has many windows so you can see the inside and see how the custard is made as well. I love the full transparency and knowing that we have one close by is amazing. I first tried this in Chicago Illinois and I didn't know this was a franchise! So happy about it. read more

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I love their custard! My go to order is the Nutty Waffle Crunch and it is delightful! Service is always quick and friendly. One thing to keep in mind this place is a pricey, I never pay under $8 for a small cup. I don't mind the price because it's always delicious, but I could go to the store and get a half gallon of Blue Bell and have it for a month. Anyways its worth it. They do have a really neat seating area with a huge connect four and corn hole game, which is great to play with friends. I love that they are open late and quick. A must try! read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

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Great place to take the kiddos. We used the drive thru and it was pretty quick! I had a custard with chocolate drizzle, vanilla ice cream and strawberries on top. It was very refreshing with the added strawberries. I'm definitely coming back. Next order tho I will as for light chocolate syrup because they went heavy on it and it caked at the bottom. Only complaint I have if you consider it one. Still 5 stars from me! Side note they're building one here in Cibolo so we will definitely be there for the grand opening! read more

This frozen custard was so good, we are getting one in Cibolo and I CAN'T wait! Quick service over all and we just went through the drive through. It's worth the try in my opinion and it looks like you can go inside as well if you feel like hopping out the car. read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

My first time did NOT disappoint! After having seen these around SATX, we are happy we are close to this location! Indeed a sweet treat, but OH the possibilities! Service was on par and it seemed like there was adequate staff even at 8pm on a Wednesday evening. After reviewing our options, we decided to get a Banana Split -- turtle style. I was under the assumption that my toddlers would weigh in and choose something else but they were distracted by the bean toss, giant connect four game & play area (that was nicely enclosed for safety). I LOVED that I was able to enjoy dessert in peace and then practice my skills at bean bag toss (which needs work, might I add). Can't wait to come back! Join Andy's rewards by using their app and score a small concrete after your first visit! read more

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Very large menu and SO many options, it was a bit overwhelming. I'm glad we didn't go in the drive-thru, I would have felt rushed. We had a scoop of chocolate custard and a Build Your Own concrete with cheesecake bites and Cherries. SO amazing! It's a thick and creamy dessert that hits the spot! Customers service was great too. The woman at the window was friendly and patient. read more

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To recap my experience up to this point. I had not been to Andy's in a while and returned in October 2025 only to find there was an issue with the app that was affecting your ability to check-in and therefore get your loyalty purchase credits. I requested a paper receipt for that purchase (in October) and filled out the missing points form and never saw a chance to my account point balance, so towards the end of the month I reached out and sent screenshots of the app (including my account number and the transaction history) and what I was seeing on my end because although they said they credited the account - that was not showing on my end. Come to find out, they credited a second account I didn't know I had. So we went back and forward and I asked them to merge the accounts and after October they pretty much ghosted me. December rolls around and I make another purchase - same issue, with not being able to check-in, within the app. I request a paper receipt, fill out the missing points form and never hear anything back (previously they at least emailed me back when they added the rewards to the wrong account). I also saw no update to the balance. So today, we are almost out of January so I decided to try to figure this out. I emailed the local franchise email and I actually emailed the CEO (his email is openly on the Andys webpage so kudos for the transparency). Within minutes, I got a reply from Kristie from the corporate office asking to setup a call and we were ironing out this issue. While I am excited and relieved to have this figured out, it shouldn't have had to go this far to get this resolved. Kristie told me they are working on a major update to the app that should be a huge improvement to what we see today so hopefully next time I swing by this is rolled out and I can have a more frictionless experience. read more

After a very hot day of being outside, working in the yard, Andy's was clutch as a dessert and treat. The banana split is humongous as our a lot of the large size desserts. Service is great at this location because they always had plenty of people helping out the window and the staff in the back was quick and efficient. read more

Workers gave me melted ice cream and it got all of me, my car, and other personal items. This is the 3rd time this has happened to us, and I get the first time being a mistake, but consistently is frustrating. Andy's is great, but the Potranco location lacks attention to the small things, visit other locations!! read more

OMG Andy's is a must try! I promise you, it only takes one time to try it out and you are hooked!! I wish they had more locations but I will make the trip for the Straw-Ana Sundae!!! Highly recommend! read more

It was good but, buyer beware of sticker shock. Basically $10 for a medium Key Lime concrete. It was good, will go again. You want the good stuff, gotta pay for it. read more

Staff was super friendly for our first time at the new location. They were very helpful and understanding on exposing the menu. The outside is very nice, it's well lit in most areas. I had got the bootdaddy and that was goooood. I highly recommend trying it out. Some times during certain seasons they have different flavors and those are the ones you don't wanna miss! read more

When they first opened they made a real malt. Seems like they have no idea what a malt really is anymore.

Growing up with Andy's since the 1980s and it usually tastes the same at all locations I've been to. This vanilla in my straw-anna tastes a little off, then again maybe it was the frozen strawberries they used. They did however put a whole banana on mine it was covered in banana. Of course I still ate all of it and the dogs loved their pup cones. Just curious why the Cole Custer isn't on the menu full time. It's so good! I know I can order it with all the add ins but it's like 9$+. The place is still pretty new and it's nice Ann clean. Employees still learning the system but overall great experience. read more

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Hello Andy's Frozen Custards!!! Finally have a location close to home originally had to make the drive to the Rim if I wanted to get my frozen custard fix from this place! Visited on a Thursday evening, there were only a few cars in front of me in the drive thru and ordering and check out was breeze! The staff was very friendly, a girl welcomed us upon arriving towards the menu and asked what we would like while respecting our time to look over the menu! We placed an order of the Bootdaddy and it didn't disappoint rich with Oreo and vanilla flavor I was all in! Don't forget to check in the Andy's app for rewards! Overall convenient location, plenty of space for drive thru or if you prefer to go to the outdoor counter and have your frozen custard served! Until next time Andy's Frozen Custard on Potranco, I'll be sure to visit more often! read more

Andy's Frozen Custard - Andy's - NOW OPEN (Potranco) - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

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We had never been to Andy's Frozen Custard; we are from Vegas. We let the girls at the tasty frozen treat shop, and they were humbly ready to assist in explaining each of the different treats, even giving suggestions; Jasmin assisted the most at the window. After we knew what we wanted, Angela and Alyssa quickly made our orders. They were super sweet and all they asked for was some kind words on the internet for their shop. A definite must try especially if you like real ice cream. My husband had the James Brown Jackhammer. He said it was maze balls. Myself, I had the banana turtles, split. The nuts were super fresh, and the caramel tasted so creamy and thick; it was definitely a must-try. read more

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The ice cream options are great!! You can build your own! I love that you can add other thing to signature ice cream that have. The service was fast and on point. This is my second time here and I haven't been disappointed. read more

I didn't know what Andy's was before they built the one on Potranco but now I love it!I f you haven't been to Andy's Frozen Custard yet, you are seriously missing out. This is hands down the best "ice cream" experience I've ever had. The custard is incredibly smooth, rich, and way better than any standard ice cream. No matter what you get you can't go wrong. Everything tastes fresh and high-quality. Beyond the treats, the service here is top-notch. The manager is absolutely awesome--super friendly, professional, and clearly runs a tight ship. It's rare to find a spot that has both the perfect product and perfect management (thanks Jasmine)! 10/10 would recommend. I'll definitely be back (probably tomorrow)! read more

Friendly staff, plenty of parking and delightful music! Had to be present for opening day and glad I was. Santa brownie sundae was great! read more

Andy's Frozen Custard - Santa brownie sundae for the W! - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

First time and was excited. I ordered myself a strawberry & Oreo concrete and was disappointed in the lack of strawberries. Staff was friendly though . read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

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I can't say enough great things about Andy's! The place is always spotless, the ice cream is absolutely phenomenal, and I find myself coming here at least three times a week. One of the biggest reasons I keep coming back--aside from the delicious treats--is the incredible service, especially from Brianna. She's truly a standout employee with the warmest smile and an amazing personality that instantly brightens my day. Her energy and kindness make every visit even better. And the fact that they're open late? Total bonus! 5 stars all the way--Andy's has my heart! read more

My whole family loves coming here, usually right after dinner , sometimes is crowded but the line moves quickly. Enjoy trying the new flavors, strawberry shortcake is probably my favorite. It's a family friendly atmosphere, quiet, and relaxing. read more

ooooo andy's is my favorite when i want a sweet treat!!! i get the butter pecan ice cream and my husband gets their chocolate soda! always so good!! read more

Excellent service and wonderful product. Love ordering at the window, face to face! Such nice employees.

they have nice friendly service. 5 stars the ice cream is so yummyyyyyyyyyyyyyyyyyyyyyyy

This could've been a 5 star review (ice cream was great), BUT the customer service was horrible. This was my FIRST time at Andy's. I stopped at the sign (I did read to pull up to order at the window) but I was going through the menu. I start pulling forward, the girl is not even trying to approach my vehicle and I have to just stop where she is. I tell her it's my first time and that I was just looking, she asked what I want, and I asked for mint chip. She didn't say anything wrong, but just wasn't happy to be there at all and really ruined my moon. I've worked for plenty of fast food places in high school, and the customer service I experienced today was horrible. The guy at the window was great, it was all the order taker. read more

Andy's Frozen Custard - Mint chocolate chip ice cream (small) - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

Andy's is a great place to get some ice cream BUT there Sunday is not good. There Sunday melts easily.

Great service I love the old school drive through feel. I highly recommend a concrete but don't try and eat while driving

The custard is amazing not too sweet like other I have tasted as well as the toppings. The service is great they always listen to what you want even when they are busy ; nice and professional also it look clean at any time of day I go! 1down fall they should have a Big Red float :) read more

First time and certainly not the last ! The ice cream was wonderful and looking forward to my next trip

The place was horrible they gave us melted ice scream and peanuts and I I'm allergic.