Every single time I come here to eat, my family and I are treated with quality service. The food is fantastic and very filling. I never finish my meal! lol read more

Love this place! I always order the same thing. But sometimes they get it wrong. The service is moving quickly and doesn't listen. I just have to double check before leaving the restaurant. But the chicken lite plate is great! read more

Great quiet atmosphere as well as the food and price. It's a little off by itself hidden by trees and such. This makes the place special to dine and talk with that special person. read more

Wonderful Mexican food. We got the enchiladas and crispy tacos. Very good. Service was outstanding

First time there tonight. Am a local. Everything was amazing. Salsa, chips, guacamole, fajita burrito. Best Mexican food I have had in years!! Excellent and good service too. Will come back. read more

We have been here twice and have been disappointed twice. The food is okay but the service is really what knocks this place down. Especially with the growing food industry in Lubbock, you would think they would step up their service. I don't blame the young waiters/waitress because it seems like they have not been trained properly. Invest in a capable manager and you will see a major difference. Oh and one more thing, don't charge extra for tortillas. It just pisses people off for literally cents. If you worry more about your service I guarantee you will get more return customers so therefore you don't have to worry about cents. Hope you turn it around before it's too late and your location becomes the new chipotle. Hate to see local places fail for incompetencey read more

We loved Anna's Mexican Restaurant! We were in town for the NJCAA Women's Division 1 basketball tournament and wanted to take our team out for a celebration meal! We contacted two other Mexican restaurants and they wouldn't accept reservations. But, Anna's did! We went on a Monday night about 7:30 and took about 25-30 people. The food was delicious! They kept the salsa and chips bowls full and our glasses were never empty. It did take a little while to get our food but we didn't mind because we had fun talking and enjoying one another's company. The staff was wonderful and we had a great time! I would highly recommend this restaurant...and to the other two restaurants that didn't accept reservations, it was your loss bc we spent over $500. Thanks Anna's for making our experience memorable! read more

The food was fast, and the service good but overall it was a dad experience. The food was nasty. The refried beans and the rice both tasted like soap was mixed into it, the enchilada beef was crunchy and grainy like there was sand in it and was obviously not fresh. The "queso" was just melted velveeta, from the microwave no less, and the chips and salsa were not only old but the chips were bagged and the salsa was stale and from a can. I don't know how any self respecting person would eat here much less run this place read more

This place is really terrible. I had taco, enchilada and chili Relleno. The taco shell was a ready made shell, it was made with hamburger meat. Enchilada was a corn tortilla wraped around cheese and microwaved. Chili Relleno was ok. The resturant was very clean. The service was great. People very attentive. We actually got our food about 5 to 7 minutes after we ordered it. That also tells me microwave. Wife had taco & chili relleno and she left half of it on the plate. We will not return. read more

Relaxed atmosphere. Quick seating and service. Fair prices on the daily special of 2 tacos, enchilada, beans and rice. Chips and taco shells were fresh and hot. Facility is a little run down. read more

Definitely in my top 3 favorite Mexican places in Lubbock. Amazing enchiladas! Also the staff is extremely friendly! If you want great, authentic Mexican food and an excellent atmosphere, try this place out! read more

I like Anna's. Good food and good service. Anna is usually here and often greets customers. I like the chilies rellenos, enchiladas and the tacos. Always has been clean when I have been here. I will definitely be back. By-the-way hot sauce and chips are great. read more

-Consistently good -Fast -Food is always hot -Wait staff is good 4 out of 5 times -Cheap -They really need to figure out a way to keep their tacos from drowning in the neighboring enchilada sauce making it a soggy mess -Overall a great place to get some cheap mexican food read more

This is authentic food, great service, good prices and always delicious. There are many Mexican restaurant choices in Lubbock and this is the one we come back to. We've tried others, but Anna's has the best fajitas and tamales anywhere. Definitely recommended!! read more

Good food. Good prices. Clean. Fantastic waitress. Parking was a little tight due to it's locaton. It is in a strip mall. We will be going back. read more

This is my favorite Mexican food restaurant in Lubbock! The chips and salsa at a restaurant matter a lot to me and these are amazing. The cheese seems better. The meat seems better. The rice is sooo yummy The service is good. I would highly recommend. read more

Not that great. Can't even say it's average food. Won't be going back. On the plus side, service was attentive.

I'm going to be gracious... I looked this up on Google maps. Mistake. Not a 4.1 star avg place. Food was flavorless, seemed made with generic store bought ingredients then thrown together, salsa was tomato sauce with some...thing added. Food came...too quick. Like right after ordering, which made it hot but tortillas on the enchiladas were hard and uncooked. Chips were dry, bland... Maybe just a bad day? I'm only posting to inspire improvement and, well, to give fair warning until then. Sorry Anna. I hope it gets better and wish your business well. read more

We've been Anna's regulars for years. While the food is still very good, lately it's not always been as hot as we like it. Causes some concern to be honest. Hope it improves so that we can continue to enjoy the food and their staff. read more

I just moved very close to this place. I have been 3 times in the last month and yesterday was my last visit. (At 1st, i thought I found my new fav place) First time we just had chips and queso (others ate at our table) and the food was ok but the service, not so great! The 2nd and 3rd time I was told NO when asked for certain things. Like can I buy just a taco, ala carte? No.. then I wanted my street tacos on flour tortillas and was told NO, or if they did, it would be a $5 charge!! Are you kidding me? As I sat there, observing the place, I just took in more disappointments. Like the table next to us, with a big party.. didnt get ALL of thier food at once. Wtf? That is the worst thing, to have half your parties food and the other half waiting. Not to mention that a lady ordered guac, which i guess she wanted a FULL SIZE serving and they brought her a 2 oz portion cup. When asked to change it, the server actually took the 2 oz cup from her and took it back to the kitchen. Are you serious?? Not only is that tacky customer service, its a health code violation as well. I then and there decided, unfortunately i wont be back. In Lubbock, Texas there are 100's of restaurants. I refuse to give my money to a place and support thier dreams, when they dont take pride in thier food and service. You can own all you want, have all the rules in the world.. BUT without CUSTOMERS, you have NO business. So id consider some changes soon! Telling customers NO for something as simple as flour tortilllas instead of corn, could end up costing more than you think!! read more

We are a long time customer. We walked in to eat and I went to the bathroom but the door was locked. I went back to my table and waited about 5 minutes and went back. Still locked. I was standing in the aisle waiting. A waitress walks up and says that there is not anyone in there and proceeded to knock on the door. A young man slams open the door and gets in my face like he wants to fight. I am totally surprised by the aggressive behavior. He turns around and goes back to the kitchen. I ask him if we could talk but I was ignored. The waitress was shocked as I was. She said they were having a lot of trouble with guy. I went back to the table and got my wife and left the restaurant. A manager followed me out and said the owner hired that person and was sorry. I said no problem, but would not eat at a place with someone like that due to fact that you can't trust them not to do something to your food. There is a lot of other places where you won't get attitude or attacked when you go there. read more

Ate at Anna's for dinner on Monday night when we stayed in Lubbock on our way home. Very good food, had the cheese enchiladas, beans and rice. All were excellent. Great service by Gloria. Highly recommend it. read more

This place is Awesome!! There is this server who was just amazing! He was very nice and welcoming, I do not remember his name but he was a young short kid with glasses, he recommended the the fajitas which i would recommend to anyone. The queso was so good i had to get a second bowl. The food was great keep it up Anna's! read more

We ate at Anna's last night. The food is good, not great. The service was slow but adequate, too many tables for the servers. The server charged my card for a different table a 50% difference on the cost. I spoke with the manager, who stated he would correct the situation; however my card was charged with the larger, incorrect bill. $31.35 versus $45.49. I will not return and advise anyone reading this review not eat there either. read more

DO NOT under ANY circumstances eat here. Not only did I get food poisoning, my server was extremely rude when I had to ask to have my food taken back THREE TIMES. I asked for no beans on my burrito, and the same burrito came back to the table with the beans WIPED out of it. Did they not think long enough to know I'd check? I can only assume they get away with it regularly. Disgraceful food, service, and atmosphere. If I were you, I would avoid this place like the Black Plague. I would be ashamed to own such a place. read more

I hate being negative about anything, and even more so hate writing negative reviews, but my visit to Anna's was so disappointing, I feel obligated to inform others not to waste their time or money! I rarely go out to lunch, but when a girlfriend suggested Anna's I thought, "oh yea, I forgot about that place, they have excellent food!" I had eaten there years ago and loved it. So off we went. Clean enough. Chips tasted like the oil had been re-used for weeks as they had the "old grease" taste. But the salsa was good. We ordered, and waited, and waited, and waited and waited. The enchilada was as another reviewer stated, a corn tortilla wrapped around cheese and microwaved. Food was lukewarm at best. Beans and Rice were good, Red sauce ok, again everything would have probably tasted better had it been hot enough. Chili Relleno....oh boy. So the batter they used was THICK and somewhat moist, and definitely not light and crispy as it should be. It was almost like eating an egg pancake wrapped around the chili. After one bite, I peeled off the batter (not crust) and just ate the chili and cheese. The server was super nice, but she had a whole half a restaurant to take care of and so the service overall was less than satisfactory because of that. So for the same price, I could have had an excellent meal at another one of my tried and true favorites. I'm still mad I wasted $15 (including tip) on a lousy, lukewarm meal. read more