We purchased a refrigerator back in October 2024 and I meant or leave a review then so sorry it…read moretook me this long. Anyway, Ruben was amazing and kind and very honest. He is very knowledgeable about appliances and was very helpful and professional. He delivered the refrigerator by himself and was quick and efficient. Even installed an ice maker for us. Definitely recommend him to anyone I know. If you're interested in purchasing appliances look no further than Full Appliances.

This family owned and operated business has reminded me of what values really are. This Father and…read moreSon Duo is very kind, helpful and patient. They helped me with financing with my poor credit and explained to me how to boost my credit score. They delivered my appliances and explained how they worked. I was grateful for such good people.

We bought a refurbished stove with a 100 day warranty at a very decent price. They delivered it and…read moretook our old stove away, super hassle free. After about a month our stove started having some problems. We called them back and they had no problems honoring their warranty, including working with us on a great price for a brand new replacement. Every time we have been in we have been extremely impressed by their service and the Ingrid to honor their word and their warranties. They worked hard to make sure we were satisfied with our purchase. We now need to replace a washing machine and will be getting it from this shop as well!

We just bought our new fridge from here. We had excellent customer service and they had a wide…read morevariety or products to look at for competitive prices. Plus it's always great to support local businesses! I would definitely go to them again for our next appliance.

My godmother needed a new washer and dryer so I suggested we go to the outlet. The cost for both…read morewas under 1200.00 which was really great. The customer service was fantastic the young man that took care of us was Wonderful I hate I forgot his name but it was uniquely different but again he was Wonderful!!!

Open for almost a year in Bellflower, this Best Buy Outlet is one of twenty-four across the…read morecountry, including only three in all of California. It consolidates all of the returns and open boxes for the many Best Buys in the area into one big open warehouse area, allowing consumers to actually have choices for product if they are willing to purchase 'used'. I really appreciate the concept, and ended up making purchases on the first trip (which is rare for me). Many of us are used to seeing 'used' merchandise heavily discounted at Best Buy once in a while. These are items that have been removed from their factory packaging, either to be used as demos or to be installed at a consumer's home. Instead of sending returned items back to the manufacturer, Best Buy will sometimes try to sell them as 'open', at heavily discounted prices. Like most good retailers, Best Buy has gotten really good at sharing accurate on-hand inventory data to their consumers. One can check what inventory is at what location, even for an outlet. My wife has been wanting a certain refrigerator/freezer pair when we remodeled our kitchen, so when she discovered many of them were marked as available in the (somewhat) nearby outlet, we decided to make a visit. The building is clearly marked as a 'Best Buy OUTLET', and had plenty of parking. Once you enter, you recognize it as a big open space, with appliances just scattered around. Different appliances groupings are put together, but within that group, they are scattered with no clear system (e.g. different brands can be far apart, and the same exact refrigerator model can be three or four different places). By far the largest grouping was for refrigerators and washer/dryers (almost 1/2 of the space). We were looking for a particular induction stove as well, but they didn't have any. They do sell TVs, but didn't find many. There are a few friendly associates to help, but the expectation is that you know what you want. So questions are mainly around finding the inventory. It was also made clear that what you saw, was what you get...so any missing shelves or accessories would not be replaced. It actually produced almost an auction type of effect, where one could contemplate things like 'there is a missing shelf...is it worth the extra $100 for a complete unit, or can we just order the shelf separately'. It's definitely the opposite of going to an appliance superstore, where the folks work on commission. This is one example where doing research on-line is expected but making the final purchase requires a visual inspection, especially since the different prices depend on it. We were lucky to find many returned items for the products we wanted, so were able to inspect quite a few of them. The prices varied greatly, from 35% to almost 50% for a couple. The associate mentioned that there is no clear reason why one unit might be quite a bit more marked...it could be because of condition, but also how long it has been sitting around (we noticed that for our refrigerator, there were different year models available, with the older model being more discounted). They do delivery here to a localized area, for a flat $100 (no matter how many products you purchase). You check out like any other best buy, and had a little issue with my credit card to get past the fraud detection (best buys are a popular retailer for credit card thieves). To make sure you are getting the exact unit that you want, the associate will walk back with you to mark the unit (and also to make sure another customer won't claim it). The unit is moved to a warehouse, from where it will be stored until day of delivery. It is very similar to other Best Buys, in that the associates will push their credit card, extended warranty, and paid loyalty program. Much of their return policy is the same. One difference is that the manufacturers warranty can be different for open box items, and I was told I needed to call them directly about it (which I will do). So definitely some risk there, but imo worth it to save quite a bit of money. Update on 6/20/2025: Contacted Frigidaire directly, and after a consultation with their legal, notified me that their manufacturer's warranty is not valid for open-box items. That's a game changer, and I think Best Buy is being a bit deceitful here, in just stating that you have to contact a store associate, who then either states incorrectly that it is covered, or more accurately stating that you need to contact the manufacturer. Makes perfect sense if buying from a store like Big Lots...but not best buy. But even with the warranty, we still saved money...so 3 stars it is.

Excellent service! Reasonable prices! Cisco received my phone call on a Tuesday and he showed up…read morethe next morning to fix my Maytag dryer. Fast and super friendly--I highly recommend BEST APPLIANCES

Cleaned my stove. While doing so apparently, too much moisture shorted a wire to the electric…read morepilot. Called this morning and Cisco arrived this morning to diagnose and perhaps get part ordered to repair (stove top has been around for a minute). As chief cook and bottle washer, Thank you!

We are repeat customers with Johnnies Appliance in Downey as we are always happy with the service…read morewe receive and the staff that works with us. Also, they have their own product warranty's which is really helpful. Our recent purchase was a GE refrigerator and with the assistance of Miguel Contreras, who went above and beyond our expectations to find the right size and color, we would highly recommend this company.

I had signal on my dishwasher that came on. I couldn't figure it out…read more The tech guy from Johnnie Maytag was amazing. Walked up my drive way with a smile. He explained what he saw and fixed it. It was simple fix but he was clean and kind and patient with all my question. Oscar was very professional and went the extra mile. Thank you Oscar.

GREAT SERVICE!!! Very reasonable and did a great job! Peter is super knowledgeable and got right to…read morethe point. He also pointed out some suggestions and was not pushy at all! Great service at a fair price! This is my new Appliance guy for sure!

Good quick service but took another day for parts for my washing machine…read more Initial diagnosis (you pay for that trip) was incorrect but as he got into the machine, he got it correct. Pricey repair. Could almost have purchased a new machine. But in for a penny, in for a pound.

The technician Eric did a great service on my drying machine…read more Thank you!! Totally recommend it.

Eric did an amazing job fixing my freezer. Reasonable price and excellent communication. Thank you…read moreEric! I will call again if I encounter other issue with my appliances.

Shay helped organize oir appointment and was super professional. Josh came to our home and helped…read moreus with both our washer and dryer. The washer wasn't worth repairing unfortunately, but our dryer was serviced and Josh goes the extra mile. He is very informative and honest. We appreciate the time he took to help us out. I would call on this business again if and when needed. Don't hesitate to book an appointment if needed, they are definitely fair. Thanks again!

Responsive and professional. Fixed us up with a reasonable bill after another service agent made a…read moremess of our one year old dryer. Highly recommend!