Aqua Fresh plumbing was patient and helpful on the phone, although it took some time to get connected. They came as soon as possible and solved the problem quickly. read more

The owner of this company is so nice, and his work is excellent. My husband and I were very pleased. I don't think I have the words to express how grateful we are to him. His associate was also fantastic. We went through our home warranty insurance company so I had low expectations. Peter was quick and professional. He sent our insurance company the needed information and got back to me quickly. He needed to do some extra work for us, and his pricing was more than fair. The work he did was excellent. I will be calling him back for more work (non-insurance related) soon. -- The bottom line is that you can't go wrong with this company. I am obviously more than pleased. You can call with confidence! read more

They were very good. I appreciated their courtesy and hard work for our sink stoppages

SMALL UPDATE: Hi Peter, your records are wrong. I've attached a screenshot of my home warranty assigning your company on 4/2/23 and the telephone number matches your business contact details. A technician from Acqua Fresh Plumbing came out to my house on 4/5/23. ----- Home warranty sent Aqua Fresh Plumbing out to handle some plumbing issues. Worst company I've dealt with. The guy who came out had zero idea what he was talking about, told me he couldn't fix my toilet because of foundation issues, and kept talking down to me like I didn't know what I was talking about. Had another service provider come out and they solved the issue right away. Avoid this company like the plague! read more

Aqua Fresh Plumbing - Plumbing Near Me - San Jose, California

See all

Expert at the job, no nonsense and straightforward work. Quick at diagnosing and fixing the problem.

The service is good. The first time I called them, they were able to get it done the very next day. The second time took a while for them to respond, but the technician was able to get the work done in less than an hour. And he is very efficient, on time and good communication. read more

Very quick fix on a leaking pipe. They are willing to go into a damp, dark, dirty crawl space where two previous contractors are not willing to go. I'm really grateful for their diligence and excellent work ethic. read more

I had a bathtub leak, so Aqua Fresh was assigned to me by First American Home Warranty. After 48 hrs of waiting for a call to set an appointment, I called the company myself. He answered with just a "Hello?" Unprofessional to begin with: no introduction with company or personal name. He was abrasive, condescending, and had the absolute WORST customer service I've ever encountered. He wanted to come out the same day (Wednesday). I had plans already, so I asked for the next day or the day after. He said Monday. I confirmed several times, "Monday?" And he kept saying "Yeah-yeah, Monday." "Do you have my address?" "Yeah-yeah, I have it." After that encounter, I decided to give him the benefit of the doubt after reading all the positive reviews. I can deal with a bit of attitude as long as the work gets done. He showed up unannounced the next day, Thursday, at 4:36pm saying "I'm here." Surprised, but okay. I waited for him to come to my unit. He called back 5 minutes later and said he's at my door. He went to the wrong unit. I thought he had my address already. He finally showed up, walked right in and said "Where do I go?" Um, isn't it customary to introduce yourself? Nice to meet you. Sorry to show up unannounced. Shoes on or off? Put on booties? That's how every service person has behaved upon arrival. He spent less than 5 minutes in my unit, turned the faucet on/off/on/off, and then refused to do anything until the HOA shut off the main line. I tried to explain to him that each unit has a shut off valve behind the handle panel. He said "I'm not doing that. Call your HOA." He grabbed his stuff and started walking out. HOA needs at least 24 hours notice to shut off the main water to this side of the building. Plus we had our other bathroom completely remodeled without having the HOA shut off anything. He would not hear me out and just left. I still don't know his name. I've complained to the home warranty and refuse any services through this company. Rude, unprofessional, and job not done. Save your time and money. read more

Peter is great, fast and thorough. he not only addressed issue reported but check around surrounding area to make sure all is working well. thanx read more

My home warranty has assigned Aqua Fresh Plumbing on two separate claims/properties at this point. Both were good experiences where the issue was fixed same day! I didn't meet the first tech but I agree with some of the reviews their tech seems a bit impatient and has some natural condescension in his voice. But plumbers aren't trained to have bedside manners and I would much rather they be efficient in fixing the problem! Both times they came within 1 day, got the approval from home warranty within 15min, and fixed the problem with parts they had (garbage disposal in one instance, leaking pipe in another). read more

My home warranty (ORHP) assigned me to Aqua Fresh. I called them on a Monday, they said they could come Wednesday. 15 minutes before they were to arrive someone called me and said he was on his way. He had the part (garbage disposal) in his van so he could do everything in one trip. In addition to replacing the disposal, he also replaced multiple rusty pipes and made sure everything was working, and cleaned up the work area. Can't ask for more than that. read more

Quick service and very responsive. Went through home warranty for a sewer line leak. Good work with no further leak. Peter answers the phone all days of the week! read more

Was routed to them via first American home warranty and had a pleasantly surprising experience. They called to schedule an appointment and on the very day, I wasn't available till evening and they came in late evening to fix the issue. Will call them for future issues. read more

Excellent professional technician. Very professional experience cre crew. Plumber exceeded my expectations.Good job all around. read more

I contacted aqua fresh through my home insurance warranty for an urgent plumbing issue which required immediate inspection . Aqua fresh plumbing team assessed the problem within 24 hours of requesting the service . And they resolved the issue promptly . Very professional team and reliable too. I highly recommend aqua fresh plumbing company . read more

Very professional and efficient service. They showed up immediately during the heavy rain to solve the shower and kitchen blockage problems for me. Highly recommended! read more

Thanks Peter for your quick help in fixing the clogs yesterday. Appreciate the quick call back and help on a friday.

Came on time. Excellent job done on badly plugged up toilet . I would use them again.

This is my second time using Aqua Fresh Plumbing. This time, the faucet in my master bathroom was broken, so they replaced it. They completed the work neatly and perfectly and even cleaned up afterward. If I have any plumbing problems in the future, I will use Aqua Fresh Plumbing again." read more

They assigned to my pro6via the HW company. They came on the same day and were able to fix the problem fast. Good quality.

This company provide very prompt and professional service . We glad our insurance company connect us with them .

They are a bunch of scammers and didn't even try to fix the issue. They wasted time and money to do absolutely nothing. They did everything wrong and even let out the dog because they don't know how to close the front door. The only problem was a clogged sink and they couldn't even manage that. 0/10 read more

Bath shower/tub valve was leaking pretty bad. A home warranty company sent another plumbing company that took a few days to show up, only to tell us they had to order parts, few days later they said they couldn't fix it Aqua Fresh came within 1 day and fixed it on the spot! read more

Aqua Fresh Plumbing - Shower valve - Plumbing Near Me - San Jose, California

Contacted on Monday morning and was able to get the work on the same day. Good quality work!

First off, this was work through a home warranty service, if that matters to you. He got the job done, but was not very professional. From the initial call, which I had to make to them, they answered the cal with "Hello" and nothing else. I had to confirm if I reached Aqua Fresh (AF). Next, he was not seemingly aware of the job request and I had to provide him the information to verify. Perhaps that is a failure on the home warranty company or disorganization with AF. I cannot confirm either way. Once confirmed that they were to work on my issue - shower/tub cartridge needed replacing due to water not shutting off - he said he could come the next day and was about to hang up without letting me know when. I had to ask when I can expect them. He said around 2pm. The following day, I get a call around 3pm and he asks, "You need plumbing? Can I come over now?" I said yes, then he was about to hang up when I had to ask for a time. 10 - 15 minutes. Great. He arrives and I ask if he could put on booties. He didn't seem to want to do this but says he can get some if I want. I want. I point him to the problem and he begins work. He is dropping his tools from tub height to my floor. Although accidentally, he didn't prepare or do anything to avoid potential damage to my tile floor. I placed a towel for him to place his tools safely on my floor. After the cartridge was replaced, I turn on the water to the house and he tests. Water is flowing as expected and is in the tub where he is sitting. His booties are now wet, of course. Once done he gets out of the tub and is walking around my bathroom floor with wet booties, then down the hall. He did try to "clean up" the floor by using his foot to wipe the towel I provided for his tools on the wet floor. I just stopped him and said I would take care of that. He then proceeds to walk down my hallway with his wet booties and tracking water all over my wood floors. At this point, the job was done and I just want him out. He got the job done, which it the most important part. It wasn't the most pleasant experience, but my wife now has a shower she can use again. Not sure if I would recommend them due to their professionalism, but .... Giving a 3 only because the job was done. FWIW, he was also a slow worker. Perhaps he doesn't get paid enough and it shows with his work. If so, that is unfortunate on both ends. Trades people should get paid properly, but that doesn't mean they should let it out on their customers either. read more

Thanks to Peter, the drain pipe leak was promptly fixed the day after approval from the home warranty company.

Very fast, professional and prompt. Fixed our bathroom and left it clean and tidy. Easy payment and quite reasonably priced. I'm delighted!

Danny fixed my kitchen sink drain problem , very professionally. He cleaned up everything after the work. We are satisfied with his work.

Immediate response to repair call. Kind and competent staff, fixed all in one short visit. I am very happy

Update - they finally responded aftet two weeks. Came out and didn't fix or look at any of the issues. Instead, they changed the showerhead and marked the claim as closed. Also falsely reported to the company that they worked on the toilet. Both of the things they reported were not related to any of the issues we had. Seems like they just want to earn the service fee... ------- Assigned to work with them through my home warranty. They are not responsive, never reached out to schedule an appointment, don't pick up the phone, and don't reply voicemails. read more

Was assigned this contractor via First American Home Warranty. Was unprofessional, uncommunicative, and lacked general courtesy...poor bedside manner overall, and I'd highly recommend going with a different plumber. read more

Contacted them on Saturday and they were able to schedule us for a Monday appt. They were very professional, were able to accurately identify problems and complete their job within 30mins of arrival. Would highly recommend! read more

An update: I actually got a competent plumber to come and take a look and he was able to diagnose the issue in less than 15 minutes. It was plumbing issue that was affecting the flow of water. He was also able to fix the issue in the next 10 minutes. This cements my views posted earlier about AF plumbing. If the plumber assigned had just bothered to do his job and check a few things we could have resolved this a week in advance and i did not have to pay out of pocket. read more

Worst experience with any contractor for me so far. They called 10min before they came. We had two valves that were leaking and some more that were close to their end. Were assigned this company through our insurance. He said he'll leave to get parts and then just never came back. We had to follow up and then he said that the valves were not leaking yet, so he can't do the work as it's not covered by insurance. He must have only checked one or two that in our opinion were optional to replace and then called it a day. Will now have to call insurance and get someone else or charge back the deductible. read more

We had a leak at our kitchen sink. Aqua Fresh responded quickly, diagnosed the issue and fixed the problem in one visit. The technician was knowledgeable and courteous. read more

I hire aqua fresh plumbing to install water heater, the crew did great job. They were very knowledgeable and respectful specially Alex who was the foreman. I will definitely hire them again. Thank you aqua fresh plumbing Thank you Alex. read more

Their technician is so responsive and provided prompt service the same day to help us replace the dysfunctional food disposal in our kitchen! He also tested the new disposal thoroughly and made sure the sink and dish washer drain properly before calling it done. I highly recommend their service! read more

The guy was completely useless . My home insurance gave me his no. Waste of time ... and very rude . Does not respond to phone calls or texts . I asked for a refund and hired professionals . read more

Aqua Fresh Plumbing - Plumbing Near Me - San Jose, California

Home warranty recommended Aqua fresh. Pipe under tub was leaking and was replaced as well as installing push button drain. Good work.

Good service to fix the issue that previous plumber struggled for hours , I highlight recommend