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    Audio Express

    2.8 (107 reviews)
    Open 9:00 am - 6:00 pm

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    Unkept signage

    I've used Audio Express enough to know that each shop is different.... This review is for this shop specifically... Very Dishonorable people work here. I brought in a set up for my 2017 RAM that was removed from my 2019 RAM and they blew up my 2 10" Kicker Comps and blamed me for it. I had the truck back for 20 minutes of enjoyment before the speakers started smoking and nearly catching the box on fire. Bring it back to them only for them to tell me that someone between leaving their shop and pulling into my driveway somehow climbed into my truck and fiddled with the knobs. Mind you they also installed the amp in a position that you could not even remotely get to for attempting any on the fly adjusting. The people in this shop are as lousy as their unkept sign and curb appeal. Cowards to Accountbility and owning up to their mistakes. Trust me I understand that mistakes happen and would have happily helped accommodate any adjustments, but they ademently were calling me liar because of their lousy work before we could even get to an understanding. Just to add insult to injury, they were going to pull the entire back seat of my mega cab because the professional technicians didn't know how to drop the seat down, and had to come ask me for help. Consider this a warning

    Front full view of the enhancement from the sticker. Classy/cool in my opinion, not tacky
    Wendy H.

    I messaged store 5004 about my stereo installed about 2 years ago in Chandler. Miguel set me up with an appointment and looked over the stereo but couldn't duplicate the issue of it changing modes instead of turning off, but of course it didn't duplicate the issue. I went inside to see how much it would be to install a subwoofer and amplifier. He showed me an all in one unit and with installation, was a price I was looking for. It took 3 hr, just like he had said and also the stereo was "bad". He gave me the $20 credit since I didn't use the warranty in the first year and I decided to just keep the stereo, since it was a minor annoyance for having a nice alpine stereo with a cd player they didn't have in stock and would cost too much for me to replace. The guys working there were polite and helpful! Miguel helped me put my windshield sticker on too. Now I'm so ecstatic about the looks and sound of my beautiful car! I told a couple of friends my stereo is clear and loud. Love the bass and I get a free butt massage .

    Great job... Not!

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    2 years ago

    Really good experience. Miguel was great. Long time customer and I'll continue to be.

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    6 years ago

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    2 years ago

    horrible service, long wait and job wasn't even done, not professional at all. If I could give 0 stars I would.

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    Thanks Merilee!

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    Devin S.

    Thanks Frank. Enjoy your new system!

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    Page 1 of 3

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    Review Highlights - Audio Express

    The reason I'm giving them a good rating is because Mike the manager told me he would move my car to the front because of the issue.

    Mentioned in 6 reviews

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    Audio Express - stereo_installation - Updated May 2026

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