Not going to waste much time on this. Low quality work. Left swatches of dirt on my truck, didn't clean the wheels and windows with any effort. Worst $34 I ever spent. read more

I've tried several of the other places around and these folks do a better job and are reasonably fast. I also like their oil change and even windshield repair services. They have a covered patio to wait in nice weather and a lounge for when you don't want to be outside. Free water and coffee are a nice touch. I do something here I don't do at other car washes, I keep coming back. read more

You won't get a lemon...unless you wanted that flavor! Impressed and I haven't even seen my car yet. If you check in on yelp to AutoSplishSplash in Frisco you get $4 off your first car wash. So I did the $30 car wash ~ now $26. Full service car wash. I'm impressed and that is saying a lot. My son and I enjoyed driving in the car wash - unicorns seem to be in the thing. So with that It looked like a unicorn pooped on my car with all the colorful soap suds. Once my car was washed it was brought out to be dried again, vacuumed and lots of other bling for the buck! We go in the waiting area and I'm again totally impressed. My son is in carbonated bliss with the complimentary beverage center. I enjoyed the water. Knowing I could also have a coffee if I wanted was just as exciting. Magazines displayed AND a business center fully equipped with computers and a fax machine. The hubby is going to be totally sad he didn't make this a family affair and come with. Total enjoyable sitting area and the bathrooms are clean. Yes clean, I allowed my son to use them. It met the standards and smell test of this mom. By the time it took my son to use the bathroom, decide on a soda flavor explore the grounds....they are still working on my car. I'm again impressed!! Ok so I got my car and holy car wax! It's beautiful! Like the day I got it. Love love love. I have also never met such hard workers before. All employees working so hard to clean these cars to make them sparkle. My car looks to beautiful to drive. If only I could keep my kids out of the car for the next few days....but I also have that 10 day guarantee. Want to know what that's about...you'll just have to visit!!! First and only car wash I will be going to in Frisco, Texas! Here's a tip....it clearly states you don't have to tip but it's appreciated. All monies go in together and divided to the employees. If you tip less than $5 that's so uncool! Give this car wash a try and make sure you check in for $4 off the selected services! read more

Auto Splish Splash - Enjoying his carbonated beverage as we wait for our car to be cleaned - Car Wash Near Me - Frisco, Texas

My wife took her 2019 Tiguan in to get the oil changed. The service tech asks her what type of oil she would like? That's the wrong question. There is only one type of oil to go in that car. She responded with "the same kind that was used before." Well Splish Splash put in the wrong oil. If the tech would have looked it up on the computer, he would have known there is only one type of oil for that car. VW recommends the interval to be every 10,000 miles. We were following the recommended interval but we didn't know that Splish Splash put in a non synthetic oil in the car. The solution was to do an oil flush. Manager wanted to charge my wife for the flush. Once I got involved, he did not end up charging her for the flush but did charge her for the oil change. He shouldn't have charged for either since we paid for the last oil change that they screwed up. I don't trust these guys to do anything right since they screwed up the simplest of tasks, so now I'm taking it to the dealership where I will have to pay for a flush and another oil change. I would never use this place again. You do so at your own peril. read more

Wish I could give it more than 3 stars, but I was unimpressed. Did the $38 interior and exterior and while my exterior looks AMAZING (they have a great drive-thru wash), my interior looks no different than before other than vacuumed floorboards. It seems they didn't even wipe anything off inside of the car. For the 40 minute wait, I expected more. I'll definitley give it another try as they were very busy, but just my honest opinion. read more

Just had my car inspected here last week. First, they forgot about me since my car was finished going through inspection for at least 15 minutes and was parked out back before I had to go around and ask someone where my car was. Not a good start. Well, they checked me out, charged my credit card, andsaid I was "good to go" and asked if I wanted a free car wash that day. I took the rain check for car wash at a later date. They had put my inspection results in my car when they finished earlier. I got my keys and left. I assumed it had passed inspection since the last time one of my cars failed, the inspector told me at that auto shop and told me what needed to be fixed etc. BAD ASSUMPTION. I only found out today I failed after waiting in line for an hour at the tax office when I was trying to renew my registration. The nice lady said she had no record of my inspection because I FAILED. Thanks Auto Splish Splash! You are horrible and wasted my time today because you neglected to tell me that my car failed inspection. I won't be going back here again and I suggest you avoid this place as well. read more

If I could give no stars I would for the way one of the owners handled my situation. I had a was membership while I lived in frisco and had no issues. At the beginning of 2022 I moved to Gunter and shortly after I canceled my membership with the manager at the time and purchased a new one at the prosper location. I never gave it much thought but here we are in July of 2023 and a few weeks ago I noticed I was still getting charged by this location even though I had canceled it. I reached out to the owner and he said he'd talk to the other owners and get back to me. He never did so I reached out again after a few days. He stated he could only reimburse a few months and give me some gift card but he never reimbursed anything nor said anything else about it. I responded to him that at that point whatever he felt they could do would be appreciated. Never heard nothing from him. I filed a complaint with the BBB and his response to the complaint was that I denied the offer he gave me. Everything that was talked about was through text and what he stated to the BBB was a complete lie. I'm sure this was a mistake on the manager at the time when I tried to cancel but the way the owner I spoke with "Frank" handled this situation makes my entire experience with this company horrible. You don't have to lie about things and just do what's right. I later had to go to my bank and dispute some of the transactions just to recover a little of what I was charged for. read more

After an unfortunate incident where I ran over a spray paint can in my garage, I was all set on paying for a new exterior for the car. I was quoted thousands of dollars at a crash repair place but Auto Splish Splash came to the rescue. For only $125 they took care of my car and did it with a smile. I can't thank them enough. They have a loyal customer for life! read more

not friendly business especially front customer service people(especially girls) not good take care for car needs not recommended

One star is generous... their vacuums barely suck, the wash strips in the car wash are dirty and barely take the dirt and bird poop off your car, and the wheel rail that guides the car through damages tires and running boards of lower profile cars. As my car exited. The driver side running rail on my car was scratched, pulled off and was dragging the ground while the fastener clips were spinning on the ground. I will never take my car back there. read more

I have been three times to get my oil changed by this establishment. I replaced my oil pan, and had no issues with it. I get my oil changed at this location due to convenience of location, suddenly I have an after market plug that is larger than typical for the oil pan and an oil leak. This is made aware to me on my most recent visit. "Whoever performed your last oil change put in this oversized plug and had worn it down, we can't even do the oil change because it isn't worth it. You will need a new oil pan" "My last oil change was with you." After hearing this news, the employee talks to other coworkers and within a few minutes they are moving forward with my oil change, and I am being told that there is no oil leak anymore and my vehicle is fine. I press but it is denied. The oil stains to prove it, despite not running over the weekend, a substantial oil leak persists. I take my vehicle in to a different shop for maintenance today and my worse fears come true. It is already losing brand new oil. I will never use this establishment again, and I suggest you do the same. read more

Kevin & Devin did a phenomenal job!!! I pulled up and they knew exactly what the problem was and fixed it!!! I didn't even have to pay for any parts or have an unnecessary spending bill. I will most definitely be BACK for my Car needs!!!! *INTERGITY *TIME EFFICIENCY *EXPERTISE *PROFESSIONALISM *COURTEOUS YEAH!!!! read more

Got an oil change here. Don't do it. Just don't do it. They put regular oil in my car even though my car had only used synthetic previously. They told me it didn't matter what oil you put in the car. I drove away and my car was making rattling sounds and was sputtering. It was NOT making those sounds before I went there and it's a brand new car. These guys told me that my engine was probably blown?!? What?!? They don't know what the heck they are doing. I would NEVER in a million years trust these guys to touch my car again. Don't go here...just don't do it. Unless you want your car destroyed. read more

Just had my car washed and detailed and let's just say they left out detailing the interior. The spills and dust that were in here upon arrival were still there when I was told my car was ready. I knew there was no way my car had been detailed in its entirety when it only took them under 10 minutes. I asked them to clean the seats and they did a half hearted effort he sprayed some sort of spray and didn't bother to wipe it all off. I've had my car cleaned here before and the last few times I have not been satisfied. Needless to say I will not patronize this business again. Thank you for your call- I do appreciate it. To clarify, I didn't have extreme spills to the point of needing a detail. Just normal dust, a few milk spill drops, fingerprint spots etc. It is my understanding that 25.00 included a general cleaning/wiping on my dash and seats. read more

Took my 2015 Escalade for an inspection and after being in the bay for a while the Employee (Inspector) Mikel came to me and he asked me to follow him outside and once we got to my vehicle he stated that my vehicle did not pass due to my front doors window tint. I have had this vehicle since 2017 and got the tint from the dealer which am sure they would not put anything illegal as far as tint and also have the sticker/seal for the tint on the windows. One can clearly see right through to the inside without a problem. I did notice other vehicles coming out with darker tint but had no problems getting their vehicle inspection. I still had to pay for the failed inspection and left. A few days later I personally spoke to a police man and asked about my tint and he said it looked fine to him. After the 14 day wait period so it would clear the data base I took it to another reputable inspection place and had no problem whatsoever. That was the last time I visit or use Splish Splash car was and inspection place. read more

Just don't go. I went in for an oil change, inspection, air filter replacement and car wash. Immediately after I left I heard a dragging sound under my car. I turned around and went back and one of the mechanics told me my skid plate had broken but they zip tied it back together. Yes ZIP TIED. I told him that's not an acceptable fix for something that happened while the car was being serviced by them. He gave me the owner Franks number, who was useless. He told me they had taken a broken price off my car, which no one mentioned to me during my service (guessing because I'm a female and they thought I wouldn't know the difference). They are not replacing the piece they broke and are taking no responsibility. Despite the fact that they did a state inspection, they let me drive my car off the lot with a piece dragging from the bottom of my car, causing further damage. Absolutely unbelievable. Don't go here, especially if you are a woman though. They will just lie to you or withhold the truth in hopes you won't question it or know better. read more

I don't like trying new car washes but I have them a chance and was not disappointed! I did a step down from the actual car detail but you would have never known because they did such an amazing job! It was worth every penny! read more

They obviously had difficulty removing the oil filter, leaving oil dripping from engine onto my garage floor. They appeared unfamiliar with an Acura. They added too much oil. I was told I needed an "oil flush" for $99 after they showed me an example of some dirty oil (I doubt was from my car). They do a great job with their car wash. read more

I've been coming to this spot for a few years now, kind of pricey but they take great care of my car. The manager is probably the kindest man I've ever chatted with. If you ever need anything he's always there for you. Very communicative and kind. That alone will keep me coming back. read more

I have decided to amend my prior review against the wishes of the owner. He asked me to leave it as is for training purposes and to be honest that is why I wanted to update it. I believe that shows a lot of Integrity and character! So long story short, after being ridiculed by one of the managers/owners? , Troy. I finally got a message from the owner Frank, who actually looked into this situation and figured out I had filed a claim, I didn't have an old car, I wasn't lying to get something out of it, and he realized my paperwork had fallen thru the cracks and never made it to upper management. The second he did, he reached out and apologized and explained the situation. He did not try to schmooze me, buy me, or attack me as Troy did! FYI the message you see on the review from Troy was changed 3 times to a more professional message. Originally he blamed this situation on me saying I had on old car and that's why it fell apart, or I lied like I always do? And he watched some mythical video and Saw nothing happened?! Which is a total lie. Regardless this place gave me a great wash, and the owner did in fact rectify it immediately with a check no questions asked once he found out about it. And I think that deserves credit. I also spoke with Virgil the GM who was absolutely professional and apologetic. So if not for this Troy person I would go back to doing business here once we figured out why or how the damage was happening in the car wash tunnel. Regardless. Frank, Virgil, and the workers here did a great job and took car of me in he end! Thanks guys! read more

Brought my very dirty Toyota Tacoma in for an auto detail. They did a fantastic job and I was really impressed with the personable service I received. The waiting area is clean, comfortable, and stacked with refreshments. The manager, Derek Myers, made a point to check on me multiple times while I waited for my truck to be finished. Very personable man who took the time to walk my car with me to make sure it was to my satisfaction. I could tell by his style that he was more interested in developing lasting relationships then processing people. Great experience and definitely will be back. read more

These guys are the absolute best at everything. They have never let me down and always gone above and beyond. Make sure you ask for Aaron for your oil changes. read more

Car wash is such a rip off! They charged me $25 and did not even wipe the inside with a towel. And on top of that my license plate is bent in half. Instead of offering a solution I was told that they could wipe down my car for $10 more. Ooh, yeah it's a 2 door sports car so it's not like it's a lot to wipe down. I would not recommend the car wash unless you have money to waste. Disappointed and upset!! read more

Your review helps others learn about great local businesses. Once again this business disappoints! They cut corners on cleaning and never pay attention to details whether it be the cheap wash or the premium wash. We had to beg for them to give us air freshener free with our car wash and now you still have to ask for "the spray" as I am sure they would love to forget just to save money. Even being close to the neighborhood, I will not use this car was again - too many chances and disappointed again! read more

I came here again after they charged my card wrong (my mistake). I'm not a Karen and wanted to give them another chance. They've had me waiting for almost 2 hours because one person worked on my car while everyone else was just standing and talking with drinks in their hands. Maybe focus on customer service. Also watch what you say around customers read more

Hello, I just left your carwash very unhappy. I waited in line for 20 minutes for a wash and I was totally fine with that. Paid for a splash wash and needless to say there was no splash of a wash! My car sat in the full service line for over an hour before I decided to leave. The directions were horrible as to the self service line and full service line. This wasn't first experience at this car wash and I won't return again. I don't know if you guys were short staffed or what. I've been to other car washes before being as busy as you guys were but never have had to wait over an hour for my car to be touched. I will be writing a goggle review for the service as well. Thanks Sent from my iPhone read more

Took my Benz and my uncle's truck here for the annual inspection today. Prompt and courteous service. Also got the free car wash. And while the who process was going on, we were waiting in the lounge that has complimentary Wi-Fi and beverages. If you get your oil change/servicing done here, it also gets recorded on the CarFax report. Highly recommended! read more

I came here the other day and paid $22 for a car wash. I went through it and went straight to work. I came back to my car to find a sponge lodged in my front right light which also pulled my paint job up.. Okayy.... Went back to auto splish splash and told a woman what happened. She freaked out and got the manager for me. He comes out to look at it and immediately starts ripping the sponge from my light with his bare hands. I have video evidence of the whole thing btw. He ripped my paint job up even more. He then says that they have blue sponges but not black sponges. There was a black AND blue sponge in my car headlight. He then proceeds to rip the blue sponge out (to get rid of evidence of course lol). Then tells me to go inside so he can repair my car himself **LOL AGAIN**. I told him I wasn't going inside and that he needed to give me their insurance info. He declines and says they don't handle these types of things through insurance. He also said it would just cost a couple hundred to fix. I started to feel very taken advantage of so I called the police. The police came but said it was a civil matter and they couldn't interfere. The manager came back out and said they would pay for it out of pocket. He gave me Frank's number who is the owner. I reached out to Frank and he said he would review the cameras to see if their equipment malfunctioned. You would not be able to see this on a camera. I already knew they were trying to make excuses instead of owning up to their mistake. Frank got back to me and said their equipment didn't malfunction and that there wasn't anything he could do for me (bs). Super unprofessional to say the least. Now I'm stuck with an effed up paint job and a sponge still partially lodged in my car. This place ruined car washes for me in all honesty. I wish I would have checked the reviews bc they clearly have poor customer service and do half assed jobs anyway. I will never get my car washed again unless I just do it myself by hand. Also I would like to add on the receipt it says "not responsible for damages on cars 10 years or older." My car is a 2015. The manager as I left told me to "have a blessed week!" I'm not but thanks for messing my car up and denying it. read more

Auto Splish Splash - Sponge stuck in my headlight. Pulled my paint job up and everything. - Car Wash Near Me - Frisco, Texas

I checked your website and what is there and what is at your wash DO NOT MATCH. As the owner you should be more informed before you post for someone to actually check and then have your employees still refuse to honor what is on your website. read more

Auto Splish Splash - This is the one you and your employees state "NO WHEELS AND TIRES" - Car Wash Near Me - Frisco, Texas

Quick service. What more can you ask for. You pay a little more for speed. They didn't check the tire pressure or the air filter. I know where mine is so I didn't sweat it. If my wife went in, I would be concerned that all the relevant levels were not checked. read more

Auto Splish Splash - Oil change led to a free windshield repair. There was a chip. - Car Wash Near Me - Frisco, Texas

Good service and excellent wash. Can get your car inspected and get a free car wash included. Staff personable. Free vacuuming out back if you don't want to pay for someone else to do it. Very convenient. read more

Like many others have said, SLOW SLOW SLOW! I've tried them three times and they are on a different clock then the rest of the world. read more

I gave them another chance a couple of months after my original review thinking that maybe they got better. I'm glad I did, and this is now my "go to" car wash. The greeters are very friendly and make me feel welcome and appreciated. I almost always opt for the $17 exterior only wash which includes hand drying and application of tire/wheel dressing by hand. They work very quickly and seem to take pride in doing a great job. A nice touch is that they wipe the window down again after I open it to give a tip. I did the interior service once and was impressed with that as well. The only issue I had was my fault because I didn't notice the package I bought included armor all. I personally don't care for a shiny dash due to my black interior reflecting heavily on the windshield nor do I care for how slippery it makes the door panels. They still did a great job applying it, and I'm sure someone who likes a shiny dash would be more than pleased. read more

I was in and out with a state inspection and car wash in under 20 minutes having spent $25. While waiting for the inspection, there was free wifi and drinks available. The mechanic who did the inspection was very nice and approachable when I had a question. The car wash was thorough and quick. read more

My favorite spot in Frisco to get my car serviced and cleaned. Will does an amazing job and treats his customers like family!

DONT go when they're busy. The wait was okay but the results are under par. Paid $35 for the inside and outside done but they clearly rushed through it because there was grease smears all over my glass, car was not wiped down completely and spray stains all over the seats. If the line wasn't so ridiculously long I would've turned around. This was my typical go to place because it was close to home but looks like I'm going somewhere else from now on. read more

Customer service is amazing!! Was told about the Monthly unlimited & glad I took them up on it. Most people would just think, "here he is again", but these guys treat me great! Best of all great car wash. Thanks everyone for the hard work. read more

I went to have my battery replaced.. I already knew it was pretty dead. The mechanic I spoke was really nice and gave me an estimate right then of how much it would cost. It took less than 10 min. Fantastic service and competitive pricing... will def be back. read more

I bought the unlimited wash package, after several trips. The team is fast, friendly and do an excellent job cleaning my vehicles. The complimentary beverage station inside is great. They do all of my oil changes, at competitive prices. I had my truck detailed and it looks brand new. read more

Do not trust them with car repairs. I took my Traverse in for ac service and after an hour of waiting I was told that I needed a new compressor. I was quoted $615, which included a new compressor. I agreed to the price and returned today, as scheduled... well, the Manager informed me that the quote I was given was incorrect - the new amount would be $800+. I thought it was weird that the price would be off by $200. I ended up leaving because I didn't understand how a business this large didn't have a set price for this type of service. Seemed very odd. Luckily, I found a real mechanic that fixed my ac & found that it wasn't the compressor, it was a $14 part. These guys should stick to washing cars - they are not mechanics. read more