This is a great autozone, the briteur Jeff and Manny were great help. Jeff changed my battery on a Prius, and checked my oil, I was low a quart, he added it for me, and I was on my way! I've gone to a lot of autozone, they're always good, but not like these guys here, I'm on the south side, but will make the trip here in the future. I offered a tip, Jeff wouldn't take, that's why I'm doing the review. Great guys here! read more

I don't recommend AutoZone's fuel pumps to anyone pick another store for your Auto Parts read more

AutoZone Auto Parts - AutoZone fuel pumps don't recommend go somewhere else my third one in one month - Auto Repair Near Me - Chicago, Illinois

Duralast battery 10 months old and needed jumped/charged twice this winter Junk! Told by employee that there was a drain on the system The ten year old battery I replaced had zero issues until age caught up to it Amazing he could tell that by looking at the battery, hooking up a reader and saying it's dead Freakin joke, I've spent lots of money at autozone over the past 25 years but will stop that now As far as batteries, possibly Interstate and oil change items, O'riley or freakin Walmart? Possibly Napa They wouldn't be out a dime by replacing it w another POS battery, just paperwork I assume but too F ing lazy to do that I guess? Thanks Autozone , you've turned into a big joke read more

We showed up needing a front right head light, and the service couldn't have been better. I didn't catch the man's name...but he immediately asked us to take him to our car so he could find the exact light we needed. He removed the dead bulb, found & installed the new one, and sent us on our way! Very efficient, and incredibly helpful!!! read more

Went in for a headlight that went out. Gentleman at the front helped me install it very quickly. Thank you

Outstanding service at this Auto Zone. When I needed a battery replacement Jason and Anne went above and beyond to get my new battery installed with the needed memory resets. I strongly recommend trying Auto Zone if you're not already a frequent customer. read more

I am what most people would look at and stereotype as your basic white girl who doesn't know a single thing about cars. Today I took on changing my own engine oil and filter. Walking in with not a single clue as to how to do this I found Christian at the register and told him I have no idea what I'm doing, can you help me get everything I need to do this procedure? Without hesitation, he explained to me that I'll need the oil, oil filter, and tools required for the change. Being extremely helpful in a timely manner. I felt very comfortable and not "dumb" in the store as I have before going to other auto shops. Thank you again Christian read more

Small place and worn down but Jeff the manager gave great service! When they didn't have a part in stock, he went above and beyond and called all the stores around until he located one. He arranged everything and I just had to show up at the other store about 2 miles away and the part was there waiting for me. In this day and age, this is pretty impressive service. 5 stars. read more

AutoZone Auto Parts has come in so handy over the last year. No matter when I visit they are always well stocked and have what I need. I stopped by this AutoZone location when I needed to urgently replace my back windshield wiper. I seem to only really visit AutoZone when I urgently need to replace some i.e. my visit before was to replace my front windshield wipers. You do not realize how important windshield wipers are until you let your wipers get so bad you can only see out of the passenger side when it rains but I digress. When I came into this location I had no idea where to find my replacement wiper and I the cashier was able to quickly get me to the right aisle. She was very friendly when inquiring about my car details as well as through our transaction process. The store was well stocked as I mentioned earlier and clean. They were following the state mandates that require masks for staff and customers. They also enforced social distancing which is a plus in a store that has tight aisles. The one thing I struggled with at this AutoZone store was the parking lot. They really need to invest in repainting the parking lines. I spent so much time trying to fit into a parking spot because I didn't realize there were four free spots right behind me because they didn't look like parking spots. read more

My husband and I just realized that our headlights were out last night and I need the car for a million errands. He usually changes the lights, but is working like crazy right now. Jeff at AutoZone at Clark & Granville was so helpful. I told him our lights were out, he checked them, got new ones and replaced them without question! He was so nice and helpful! Thank you Jeff!!! read more

This 5-star review is for Eddie B. and his superb assistance yesterday. I wrote a 5-star review two years ago for Mike L.'s super-helpful assistance at this location, and I once again received awesome service at this same location yesterday. Yesterday, because I did not know if my car would start again if I turned it off, Eddie immediately went out to the parking lot to meet me (no wait time) and scan my car due to the check engine light on. Like I thought, it was the catalytic converter code, and Eddie also made sure that I could indeed use a second bottle (more than 3 months after the 1st bottle) of cat cleaner first. Eddie also tested my battery for me, made me realize that my lights had gotten off the "Auto" setting for the first time since 2009 [car was not used for many years previously, so it is not old], and pointed out a nice, yellow shop almost right across the street to get my alternator tested, and I did in 1 minute, so it was all very quick and easy and helpful. Much appreciated. Thank you again, Eddie B., and best wishes to you! read more

I went in today to buy a new battery, and couldn't be happier with the service I received. Mohammed was very helpful, efficient and polite. He ran a check on my current battery, after which I decided to buy a new one. He sold me the new battery and then came out an installed the new one in like 10 minutes. Everything went very smoothly and my car is back to normal. Go and see Mohammed at this Autozone when you are shopping for a car battery! read more

Mike, Joly and Jeremy were super helpful in helping my husband and I, find and install the correct parts for our car. Will definitely be coming back for future needs. read more

JB took great care of me - I had an issue after initial purchase but JB and the team went the extra mile to make sure I got what I needed. Thanks guys!! read more

Stopped by today with a question and Mike L. was very helpful and friendly. He looked up the part I need and assured me I can install it myself. I'll be going back for sure. It was the best AutoZone I've visited. read more

Mike assisted me so kindly and for free with my license plate. He was helpful and incredibly knowledgeable. Made a really hard day after a crash, roll smoothly. Thank you, Mike. read more

It's an OK location. I've never been in here before. I always go to the same location over and over again, but I was driving by this one first after someone told me my front passenger light was out. I was surprised they were open on New Year's weekend because the parking lot was empty and it was quiet inside. The guy greeted me promptly and got the light I needed. At another AutoZone, they always ask if I want whatever supply I'm buying installed. I had to ask him because he looked uninterested in doing so. In all fairness, he did go outside, look, tell me the air filter clip would have to be removed in order to do it and gave me couple other options. So the actual service couldn't be done, but he was polite enough. I probably won't go back unless I have to though. read more

I came in here on a Saturday May 30th and received amazing help from Lucia. I needed to replace a car battery on a car we don't drive as frequently (Subaru Impreza) and she helped out big time. Installing it was a pain due to rust on one of the bolts that hold the battery down, but she was a super star and didn't give up. I felt bad taking her away from other duties, but she was great and very patient with all my questions. Store was clean and had proper COVID precautions. Had a great experience and will def. return. Thank you! read more

Lucia was great! She helped me changed my brake lights and even found another light that was my working! Thank you!

I used to go here all the time, get help within minutes until a month ago. My blinker was down and needed to be replaced. I've done it several times here before with no problems. On this day, the manager and his staff were arguing with me how this is not something they can help me with. "It's very hard to replace, I need to go see my mechanic!" Not only did they deny the service but also in a very unprofessional, rude way. One of the guys was even cursing. A month later I went to another AutoZone in the city, got my blinker replaced within minutes. I'm never coming back to this location. read more

Management was very knowledgable & Romaine tested battery, helped select a new one, and installed within 20 minutes! Even got some free air fresheners & car wash!! Will 100% come back to this location Good to see good service still exists in this city!! read more

The guys here are great, wish I caught their names. Came in to buy a battery and they gave me some honest recommendations. He was going to install it for me and was smart enough to realize the terminals would not form a secure connection to the new battery due to corrosion. Instead of leaving me with a car with no battery, he let me know what was going on and gave me options. I ended up buying the parts from Autozone, got a quick jump, then went down the street to a mechanic to have it put it. Kudos to these guys for being friendly and extremely helpful. They thought ahead and kept a crappy situation from getting even worse. read more

Worst auto zone ever. Tried to returns defective part, the guy just said sorry I can't return it. You are kidding me right? Avoid this location. Very unprofessional! read more

AutoZone Auto Parts - The worst auto zone in Chicago! - Auto Repair Near Me - Chicago, Illinois

Nice, friendly staff. Juan is awesome and was very helpful with my car battery testing. I'll definitely be back.

Wow I was amazed how helpful staff is here and they know their job well I was looking to buy wiper blades one of the associates came to assist I was surprised with customer service he even came out to check my old wipers to make sure I am getting right wipers so thanks again autozone on Clark read more

Each time i go to this location, because the team is very professional, espacially Jorge. That guy has a knowledge about all the parts Autozone has ! So it's not like walmart, where the store has lot of team members who know nothing about the products they have ! Thank you Jorge ! read more

Really appreciate the service these workers provide. I went in today needing some help with windshield wiper fluid and new windshield wipers. Anthony came out and replaced my windshield wipers for me. He even tried to teach me how to do it which was very kind and a bit of a lost cause. Given the very cold temperatures we're experiencing in Chicago, the other worker was able to point me to the best windshield wiper fluid. He let me know that the one had been freezing up and this one would not. And it was also on sale and a better deal. Very friendly, very professional, I recommend the store wholeheartedly. read more

Today I went into AutoZone to purchase some car mats and other things for my car. When I returned to my car to put my mats down...the doors of my car locked! I locked my keys...purse and phone! I went inside and Lucia was very helpful! She called a tow service. The tow service did not come. Lucia and another employee came to the rescue and opened my car door! Thanks to Lucia...You were a Huge Help...I really appreciate it! There should be more people in the world like you! read more

Lucia - you are a fantastic human being! I needed a brake light for my Fiat 500, and you quickly located the new bulb in the store. After the transaction, you offered to install the bulb, walked with me to my car, and figured out how to get that bulb in there within a few minutes. Thank you for your kindness and your skill! read more

Went into this store to get a new battery for my 2009 Mustang... The employees were educated and very helpful... the store was busy and they had everything under control. I brought my old battery into the store and had them test it and the test reading came up "recharge battery and re-test"... and when the clerk told me that, I was like "I already jumped it once and it wouldn't hold a charge. Let's switch it out." and he was like "Ya, I'm pretty sure you're right..." Didn't try to convince me of otherwise... Super-quick with getting me the new battery... All-in-all, a pretty painless experience... Prices were competitive... Very happy with the experience... these are good boys. read more

This is my family's go-to AutoZone location and the staff is always very personable and helpful. Recently they replaced a light on the front of our car, but for some reason it ended up going out again after only a couple months. They replaced it again for free immediately, no questions asked! The guy who replaced it had just gotten off of work too, so he stuck around just to help us out. read more

When I worked retail I always made it as difficult as possible for abusive and demanding customers to get what they want, and did it with a straight face, while keeping rigidly to what company policy was. If you were decent and treated me with respect, I would help however I could. I thought of it as a way to balance out the fact that unpleasant people often get better service and respectful people don't get the service they deserve. Called these folks on a Saturday afternoon because my battery was completely flat. Had them set aside a battery for me. Arrived about an hour later to find that despite it being set aside, it was still sold. I didn't complain or ask for anything, but the manager stepped in and called the Touhy location, made sure they reserved one for me, and gave me a 10% discount for the inconvenience. I'd rather it not have happened in the first place, but it did. They made it right and I didn't have to argue or guilt anyone. Makes me a little warmer thinking that other people out there feel the same way about customer service as I do. read more

Jorge I believe is his name... is a god sent. Most places will push and push and prod you to buy somethings that you don't need. Not this man, I needed windshield wipers as my husband has been super busy to buy and I get nervous about buying things auto wise as I am a female. He helped me and even installed in my car.. WHO does that! again He's your go to person!!! read more

They have consistently been very attentive and helpful to my car needs. I very last minute went in yesterday after my car wouldn't start, and I was in and out in under 30 minutes with great service and a new battery for my car. read more

The best customer service ever. Luis...the store manager helped me today with my battery. The bolts were rusted on but he didn't give up and never complained. The store was full and the employees were under pressure but all I saw were very well trained and patient employees that were helpful and gracious. My day started out rough but I'm grateful for the help I received today from these guys and a girl named Griselda. read more

Will not be going back. My purchases were no cheaper than my mechanic, so I didn't save money here. My advice would be to shop around. Also. I do not recommend having them replace your auto parts; the workers are not mechanics. read more

We recently had a failing battery. We were helped here quickly and had a new battery in half an hour. The person helping us even installed the new battery and recycled the old one for us, saving us time and an extra trip. The only negative is that the parking lot is small and not very well set up. The employees were helpful, professional, and polite. Not something you get at every Autozone. read more

Went here last night to buy headlight bulbs. One guy working there helps me find the right bulb and gives me advice. Good so far. Then he rings me up and the price is $3 more than it is marked on the shelf. He says that's not possible, so I show him the price on the shelf. After he sees that it's different, he tells me, "sorry, but there's nothing I can do." So I grab the next cheapest ones, hoping that these ring up correctly. This time they ring up as $4 more than the price on the shelf. Guy tells me that they must not have updated their prices and that there is nothing he can do. I left and bought the bulbs at O'Reillly's for $10 less. Will never go to another Autozone if I can help it. read more

It's convenient - they usually have what we need or can locate it quickly if it's not at this store being able to get a CEL reading has been really helpful on a couple of occasions. read more

Refreshingly polite, professional, and turbo helpful. Didn't know you could walk into a store like this and get your headlight replaced. In, like, 2 minutes. A very happy, unexpected service. Tried to tip the guy and he just laughed and sent me on my way with a smile. Thanks, Autozone! read more