A nice spot not quite rooftop but hey, at least you get to sit outside and chill. Very nice staff and ok cocktails. Nice crowd. read more

Avenue One - 'These are a a few of my favorite things..." - Hotels Near Me - Boston, Massachusetts

Bad service. Appetizer came before our drinks, adults food came 10 minutes before the kids food, forgot the vegetables, wrong drinks. Generally miserable waiters. Took 20 minutes just to get our kids ice cream and there were hardly any customers. Food was bearable but not great. read more

This review is for the Avenue One Restaurant located inside the Hyatt Regency Hotel. I've also posted this in the Hyatt Regency hotel page on Yelp. I was surprised by the hotel food as being very tasty. The crab cakes are really delicious among the the menu items. I normally don't eat crab cakes and often steer away from it whenever possible. But a friend of mines convinced me to try it and I really enjoyed it. Other than that, service is really great inside the restaurant. Our waitress was really attentive, nice and very accommodating. The atmosphere is modern, nice and from what other yelpers have said, it has been remodeled/redecorated. It was quiet when we went, not a lot of people in the restaurant and I have been here several times. Weekday nights are pretty good for a low key, low noise level atmosphere. The take out boxes could use an improvement as they don't fit into the shopping bag that come along with it. Often times it is awkward or the containers tip to the side when in the bag. read more

The Hyatt Regency's restaurant, Avenue One, seems to be hit or miss. The prices are a little higher than the quality of the food, but by no means would I say I was disappointed. Our table shared two apps--the calamari was great, while the spinach and artichoke dip was unlike any other I've ever had (and I mean that in a bad way). For my entree, I went with the meatloaf, and it was honestly 5-star quality. INCREDIBLY tender and the mushroom-based accompanying sauce was also delicious. I consider myself to be a bit of a meatloaf connoisseur, and I'm telling you this was top notch. Keep your expectations low, and choose wisely. read more

I arrived early and sat at the Bar. Both the Bar and Restaurant were empty. They had a very slim beer selection on Tap so I was not looking forward to a meal here. When my wife arrived, I let her know my skepticism. She insisted that we were in for a good meal. She was right. Starting with the Hostess and ending with our wait staff, they were warming friendly and attentive to our needs. Meal started off with warm very fresh bread. Though it was made on premises, you would never know. We order for the fixed price menu. I had the A1 Salad, Beef Medallions and BCP. My wife had the Caesar, Cod and BCP. My salad was very big and so fresh. Full of fresh tomatoes, greens, cukes and carrots topped with house vinaigrette that was delicious. My beef medallions were cooked medium and served with tasty roast potatoes and broccoli. The beef had a balsamic reduction sauce that was yummy. The best part of the meal was the BCP which was their take on a Boston Cream Pie. A large bowl with cubes of pound cake covered with yummy cream and topped off with tasty melted dark chocolate. All with a glass of wine for $38. My wife's salad and cod were also yummy. No crowds, a good meal and a 2 minute walk to the Opera House. You can't miss here. read more

(review dated 2/08): went there one year for restaurant week. restaurant was lacking decor (think 80s--and feels like a 2-star hotel's continental breakfast venue for guests), food portion was skimpy, quality just so-so.... and they took my $30 w/it!!! not going back again. :) read more

Its alright, nothing to really write home about. A tad pricy for the quality of the food. Staff seems friendly enough

The breakfast buffet was okay. Great fresh fruit. Good eggs and bacon. Large selection available. Really nice decor in the dining area. Cool room dividers, an interesting large screen display on the one wall and calming lavender colours make for a modern feel. Brekkie maybe 3.8/4 I got room service dinner from here. I ordered off the create your own menu and got 6oz of salmon in a roasted pear, honey and pepper sauce. I also got a side of seasonal veggie hash - the chef prepared it all in the same dish and it was wonderful! The create your own menu is part of the Healthy Balance menu. Dinner definitely 5. read more

I was in Boston for a week and went here for dinner on a cold evening in March. The restaurant is located in the Hyatt hotel and maybe there is an update from last year because there is an ambiance with nice decor. People were NOT dressy at all. The host was no where to be found so the bartender came and seated the couple in front of us (they waited for a while I think). Then, the host came along from the back and seated us. We sat in the lounge area vs the dinner table area which is more lit (less ambiance I guess). 1. spinach artichoke dip (made with Guinness and you can smell it! yum!) The chips were perfectly crispy. I really liked it. 2. New England Clam Chowder - not as good as Legal Seafood (Boston, MA by the aquarium) but it was definitely better than nay Californian chowder, even the one at the Fisherman's wharf in SF. 3. The dinner special which was $35 for a salad, cod, and creme brulee dessert (the parfait was out). I forgot what the salad was called and how the cod was made and the picture did not show up clearly so I'll just have to say the dinner special for that evening was exquisite. Service: Our waitress was very nice and she made sure we were okay quite a few times even though she was the only one working that night on the floor. I'd come back. read more

So...it's restaurant week, which generally marks not a great dining experience. I don't know why, really places should be putting their best foot forward to entice people to come back when it's not restaurant week. But this is never the case. Classic Boston behavior. The restaurant was empty. That should have tipped us off I guess. The server was plenty nice and attentive, but there were only 3 tables of people in the whole restaurant, so hopefully that would be expected. I didn't order off the RW menu, because I don't eat fish and I typically don't order red meat in restaurants. Andy had the beef tenderloin from the RW menu. His food was good. The flatbread was good, I tried a bite. My clam chowder was creamy and good, but a little sweet in a weird way (not clam sweet, something else sweet). The chicken was under seasoned, I had to add salt. To a dish that had capers and olives on it. Really? The broccolini was the best part of my meal. The mashed (smashed?) potatoes were okay, but they too were under seasoned. The peach cobbler was good. The french bread at the start of the meal was stale. The restaurant was clean and had good ambiance. read more

I was here the other Saturday after the movies and it's improved in terms of style and atmosphere since I was here a few years ago. Now the restaurant has more of a sophisticated lounge effect which is a vast improvement to the previous feel of cafeteria/diner for the retired people set. The food is okay. It is a little pricey for modern American, but it is in a hotel. I got the Sam Adams shrimp, the cheese steak sandwich, and the cheesecake for dessert. The shrimp is essentially 3 large boiled shrimp and not really worth getting. Further, you don't taste any sort of flavoring. The cheese steak sandwich is good and very good portions! The cheesecake is excellent and saves the entire meal ^_^ However, the service was very good although that was probably helped by the fact we were the only ones there (it was only 430PM). read more

I came to Avenue One at the Boston Hyatt Regency specifically for the Birchmuesli Swiss-style cold cereal. It is the only restaurant I know outside of Switzerland to offer this cereal. And, every once in a while I have a craving for it. The cereal is excellent and unlike any other cereral I have eaten. Most people in the U.S. have never tried it or have had the opportunity to do so. It is far different and a zillion times better than most places serving muesli or what you'd find in the cereal section of your supermarket. Birchmuesli at Avenue One is a mixture of a variety of ingredients that when put together is a very delicious breakfast treat. I believe it must marinate for hours before it is served, so it's not easy to prepare. The Hyatt happens to have this amazing recipe because the hotel used to be the Boston Swissotel hotel for many years and the Hyatt was allowed to continue the tradition. The total bill came to $7.50 before tip for the cereal, well worth it when you have a craving and it's the only place that makes it! While I did not have anything else to eat or drink, the restaurant breakfast buffet has a nice assortment of other items. Service was very attentive. A waiter saw I dropped my napkin and immediately produced another one. The restaurant host was also very attentive offering a tour of the buffett and a newspaper upon my arrival. I give the Birchmuesli 5 stars and hope the restaurant will continue to serve it for many years to come! read more

I vote for a 3.5-star option. Let's get it together, Yelp, I'm not the first. I enjoyed my angus burger and my husband liked the chef's special New England clam chowder - didn't taste much of the meal my husband had but he didn't seem to mind (he's pretty easy to please, though). For the price we paid, around $76 with tip, I thought it was too much. First of all, the waitress told me that if I got the steak fries instead of regular fries it was going to be what she called "just an up-charge" - and I made sure to ask if I was going to have to pay the full $7, so to me her explanation meant, no, not the full $7, but I will charge a little extra. Sure enough, the bill came and there were the steak fries, charged separately. Sketch, sketch, sketcchhhh. I did like the restaurant setting - open space, high ceilings, looks like it should be a lounge at night with nice music, but I don't think they're there yet. The bar isn't bad, either - we got a few drinks throughout our stay at the Hyatt. read more

Terrible experience with staff. Service was extremely poor. Servers were rude and restaurant was empty. Waited 40 minutes for a to go order. We were given tokens for free soup by connecting hotel. After waiting for soup to finish....40 minutes later. We were given half empty cups. Definitely made to feel as if it was an inconvenience. Do not even waste your time with this restaurant. Ruined what was a beautiful vacation. read more

Went to a group dinner here, and the service was terrible. Was over 3 hrs from start to finish. Besides how long it was to get food, it didn't come out correct and wasn't very good. The worst part for me is they know we were very unhappy but no one ever showered up to apologize for the bad service and the bad food. I would definitely not recommend this to anyone. read more

Family Dinner, Party of 4 on Sunday evening Service: Very good, 4 stars Ambiance: Too loud, 2 stars Food: Good, 3 stars The restaurant is located just outside of one of the function rooms. There was a High School Prom going on in the function room and the loud music carried through to the dining room. Since we sat very close to the divider wall, the music was loud and clear. We ordered the Seafood Casserol which was very filling. Very tasty but the mashed potatoes could have been a little more toasted on top. Lots of seafood and very fresh. The appetizer Ceviche was too sour and watery. If there more layers of flavors and texture, the dish would be much pleasing to the palette. Crème Brulee dessert was average with a very cold bottom layer that almost tasted like ice-cream. Too bad it was not topped with fresh berries and fruits. read more

Quick review to embody my quick visit. Nice atmosphere. This is the highest price I paid for a Manhattan to date. 16$. In other news, ample seating space and adequate service. Not bad place to stop in but I'm not planning a return visit. read more

A piece of bread is given to you before your dinner, the dinner is well cooked and seasoned deliciously. I got the 4 oz peppercorn steak with mashed potatoes. A great option if you have been working or traveling all day and you do not want to leave the hotel. read more

When you want to sit outside to enjoy fresh air after being cooped up inside at work all day, the Avenue One Terrace is a great go-to place, especially on Thursdays and Fridays. With the 5-7 pm happy hour, you can get that day's selection of bar bites for just $4. I had expected this would translate to a tiny little morsel on the plate, but in fact it was a satisfying appetizer sized portion. dd in two beers at $4 a pop, live music at 6, and comfy outdoor patio couches, this is a great $12 start to the evening! read more

I recently dined at this restaurant before the theater. My party specifically chose this venue because the menu stated: "Before placing your order, please inform your server if a person in your party has a food allergy. " Two of the women in our party have food allergies and specifically ordered the way it needed to be prepared. The waitress, Kyra, took our orders without writing it down. Surprise; neither meal was prepared as ordered. Dangerous for those with food allergies!!! We spoke with Kyra who immediately had an attitude because we asked to speak with the manager. The manager offered to have the steak made correctly without butter on it (as it was previously ordered), which left that person in our party eating after everyone else. The other individual in our party was not happy with just removing the sweet chutney from the top of the swordfish (because it was specifically ordered without it due to allergies). At that point, she had lost her appetite and just asked that it be removed from the bill. Which the manager did, but the evening was essentially ruined. The other member of waitstaff assigned to our table was bent over backward to accommodate us but the damage was done. And Kyra just continued to make matters worse. One of us had a prefix dinner that included coffee and dessert. Kyra managed to bring it to our table, but she never even asked if anyone else would like coffee or dessert. She just left it there and exited WITH AN EYEROLL. We patiently watched the lone person enjoy her dessert. She pointed out a small engraving on the spoon which we thought was pretty interesting. Apparently, Kyra saw us all looking at the spoon and came over in a huff to ask 'WHAT'S WRONG NOW?!" That's when one of my friends said, "You could've at least asked all of us if we wanted coffee and dessert." She didn't say a word. She just rolled her eyes and walked away. Extremely unprofessional. After contacting the hotel manager about this incident, I was told that they spoke to her that evening about her professionalism and the restaurant manager had taken care of things. I'm shocked she still works there. Never, in all my years of dining have I encountered someone so rude. I WILL NEVER GO BACK TO THIS PLACE! read more

Had dinner here before a Boston Ballet performance. A great option if attending the ballet. Food was good, well prepared and thoughtfully paired into a three course pre-theatre menu. Service was a bit slow and unattentive. Had a 6:00 pm reservation and we didn't get through dessert by 7:15 pm. After the show you can return for your dessert so it was ok. Nice ambiance for dining with a date. read more

We were a little skeptical when we first saw the menu- the dishes are all over the map, figuratively and literally- but all the entrees were enjoyed and very fresh. Fantastic attention to little ones- cute menus, crayons and well-priced food options. The ambiance is a little lacking, but a very good, convenient choice when staying at the Hyatt or nearby. Service was great as well, and excellent wines by the glass. read more

Go for the cocktails skip the food. Server couldn't get a simple salad correct. It was not busy at all.

I started going to this place when it was the restaurant of the Swiss Hotel. Back then, it was great. Now that the hotel is the Hyatt Regency, and the restaurant Avenue One, things are not so good. My primary reason for going was their fondues. The Swiss Hotel had great fondues and Avenue One seems to be trying to continue this tradition, with little success. The first few times I dined at Avenue One, after the swtich from Swiss Hotel the fondues were decent. I was back there recently to try the fondue again and it has completely gone downhill. We had a classic cheese fondue and a blue cheese fondue. The blue cheese one was okay, but the classic fondue was almost inedible. We asked if there was something wrong with the fondue, but were told that is just the way it is. There was no offer made to allow us to order a different fondue or to remake the fondue in a different way. Also, the price that was on the menu for our bottle of wine was not the price that was on the check. When we pointed out the mistake, they were not very apologetic. A manager never spoke to us and the waiter was rather abrupt. I don't think I will be returning here. Perhaps the other entrees are okay, but my only reason for going here was for the fondue. read more

Came out to the roof deck here, which until then was a complete unknown to me after working in this area for years. It is located on the third floor of the Hyatt. The servers for the event were friendly and quick. I loved their bar apps. Especially their lobster mac 'n' cheese. I also really liked the sangria, definitely worth getting again. read more

Staying in the hotel so the only positive is its convenience. The food sucked, the service sucked, the prices suck. Do yourself a favor and go outside of the hotel for a meal. read more

Positives: The food was superb! 4+ stars. We had cesear salads, appetizers of baked cheese w/pears, lobster cheese fondue, chicken satay and a bowl of clam chowder. All were exceptional. Our dinners ranged from the burger to the lobster ravilo to the salmon and a few others. Drinks were stanard: beer, wine and vodlka drinks. Negatives: The service was very poor in every way. 1-2 stars tops. I made dinner reservations online on the Hyatt Regency Boston website itself - 6 people on a Saturday at 5:30 including the comment that we had theater tickets for the 7:30 show. I made these reservations 8am Thursday. The response showed pending with the note they would confirm within 24 hours. Late Friday afternoon i still had received no response or confirmation. I checked Hyatt site-still pending. I checked Open Table and that said Avenue One only had 1 table left - at 6pm. I called the restuarant directly was told they did not recieve yhe reservation request, but manually wrote our reservation in. Saturday pm we arrived promptly at 5:30 and were seated immediately. We were the only party seated at a table in the restuaramt. They had 1 waiter. Service was incredibly slow even though we were alone. Other tables started to be seated, and several sat, ate and left before our dinner arrived. We waited more than 30 minutes between bread/ drinks for our apps to arrive, then more than 50 minutes for our entrees. We ordered those at 6:10 but they were not brought to us until 7:05 even tbough i had told the waiter we had tix for the 7:30 show! Whem he brought our dinners I asked him to bring the bill and run my card while we ate ( gulped as fast as we could) so we ciould leave. He brought the credit card receipt with the total and line for gratituity but not the detailed bill. Good thing I asked for it because the detailed bill showed 18% tip already included. Normally I expect tip to be included when party is 8 or more. 18% is actually more than I would have given in this case and I also strongly suspect he had hoped I would not question the crecit slip and add more (an additional) tip. read more

Avenue One Terrace is a nice hotel bar in Boston's Hyatt Regency hotel. Situated on the Lobby floor, this bar/restaurant has a very open feel, where you can sit at the bar, or lounge at the couches/tables that surround it. Hubby and I decided to stop here as a pre-dinner happy hour to see what we could conjour up! I had the Boston Tea Party, which should have been my after-dinner drink rather than before. Hubby had the Boston mint julep, as he's been on a mint julep kick as of late. I really enjoyed my Tea Party. It was a rebellion of rich and chocolate in my mouth. Hubby enjoyed his julep at first but later thought it was a little sweet for his taste. Overall though, the bartenders were attentive and provided us with prompt, excellent service. read more

Not busy but service very slow and food came out luke warm. Also Spinach salad is a bowl of spinach with four quarter inch beet cubes with a sprinkle of quinoa. Then two huge sticks of cheese. Really bizarre. read more

Went to Avenue One for the first time and loved it! We were originally a bit disappointed that the terrace space was not available as we were hoping to sit outside. The food was very good- a little bit pricey but worth it. We will definitely go back! read more

Ok sat down place is empty- 15 min to be even greeted.- no menu- group behind us was complaining too. Too many good places around to deal with that- it's an obvious after thought for the Hyatt read more

When you walk in it looks good. 5 star scenery. The restaurant has a nice buffet for the kids but if it takes 20 min for them to bring you a little bowl of mustard, you know it's bad service. We ate at Avenue One because we were going to see Mary Poppins at the Boston Opera House. We told them we had to be out of the restaurant in 1 1/2 hours when we made the reservation and at the start of the meal. We ordered off of the pre-theater prix fixe menu, but it still took them 30 min to get us our salads and over an hour to get our main courses. We had ordered the third course off of the prix fixe menu as well, but we had to cancel it as we needed to run over to the theater. The food was ok, but the service was dreadful. I have to rate the experience as one star. Don't come here if you are in a hurry. read more

Meh is right, and i feel badly about it. Service was very good...food was, in spite of what other yelpers say, simply eh. Hotel food plain and simple. On par with airplane food Salmon and chicken entrees were edible and fresh enough. Caesar salad nothing but lettuce and dressing. Brazilian hearts of palm, actually made from fresh h.o.p, not canned, was weird tasting and just didnt work. The white bean soup was a huge mistake...someone must have used a shoe and forgotton the base. Great location across from opera house, but alas, we wont be back anytime soon. read more

Very unimpressed. Really enjoyed staying at the Hyatt but this restaurant does not have good food. The pizza crust was stale, the French onion chicken sandwich was awful. It's basically a chunk of chicken with raw onions on Texas toast. Coffee is good! read more

Despite the well intended hanging focal point that rather reminds me of a tacky 80s prom kit, the food was nice, beverages generous, and staff very attentive. The Jazz trio they imported was just lovely. read more

Since Boston is limited to outdoor areas, this is an ok location to get that 15 minutes of fame for the outdoor bar life. The hotel has completed a lot of makeovers and I like the new decor they have added for Avenue One. Service is ok and there is limited seating. I really like how they have live music here but it's hard to avoid the tall buildings and obnoxious vents that surround the rooftop but what can you do, you're in a city! It doesn't get too crowded and it's mostly visitors or after work people meeting up with their clients. read more

We are staying at the Hyatt and luckily all of our room service comes from this wonderful restaurant. We have thoroughly enjoyed every item of food we have ordered, as has our child. The food (and service) is consistently good, thus we keep doing room service from this restaurant bc we know the good quality we are getting. Having this restaurant as part of the Hyatt is very fortunate for us guests. read more

Mediocre food. Awful service. Kind of makes me not want to stay in this hotel again... I ordered the fisherman's pie and waited 40 minutes before it finally came, and the food was barely even warm. Turns out someone in the kitchen or something had forgotten to take it out, despite the waitress repeatedly assuring me that it'll be ready soon. and of course, after that wait, the food was meh. Not worth the time or money. read more

Polite, excellent service. Nice upscale atmosphere with comfortable seats. Great tasting food and drinks. For the calamari and it was very lightly breaded, not too heavy. Will come here again just to have the seafood ravioli! read more

I found myself in downtown Boston and was looking for a quiet patio to check out; after talking to a valet I tried the Patio at Avenue One. It was great outside! Norman made some fantastic drinks (little too much ginger though) and we ordered some food off the Terrace menu. We really enjoyed the short rib sliders & the steak sandwich. Will be back again! read more