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    Bacio Di Latte

    4.4 (184 reviews)
    Open 11:00 am - 11:00 pm
    Updated 2 weeks ago

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    BACIO DI LATTE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Outdoor seating
    Dogs allowed

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    Recommended Reviews - Bacio Di Latte

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    Vi T.

    Within a 2-mile radius, there are plenty of places serving good gelato, but Bacio di Latte always has a long line no matter what time of day. And honestly, there's a reason for it. Their gelato is simply amazing. Located at the end of Santana Row next to the AMC Cine Art theater, the shop is beautiful, bright, elegant, with wood tone furnitures, and always super clean. I've been here multiple times and usually wait around 15-30 minutes, but the line moves pretty efficiently. They usually have around 20 flavors with a mix of classics and seasonal options, and you can sample anything that catches your eye. My recent pick was a Piccolo Cup, half Torta Paradise and half classic Bacio di Latte vanilla. The gelato was so smooth, creamy, and you can really taste the quality of the ingredients. Also, don't sleep on their Chocolate Chip Cookie! Thin, crispy, slightly chewy with marshmallow and such a good chocolate fragrance. I honestly didn't expect to love the cookie that much lol. The price is definitely on the higher side, but the quality matches. Staff is always working hard to keep that long line moving while still letting everyone sample and choose their flavors. Bacio di Latte has easily become one of my favorite gelato spots, and I'll continue bringing friends and family here whenever we're at Santana Row!

    Connie X.

    My partner and I visited Bacio Di Latte for a little weekend afternoon sweet treat in Santana Row. To my knowledge, this has more recently opened in the area, so we did have to wait in a bit of a line to order. We were able to sample some flavors first, and I appreciated the vegan options (albeit limited) in the gelato case. I ended up choosing the raspberry sorbet, while my boyfriend got the pistachio crunch (basically gelato with Dubai chocolate mixed in). The sorbet was good! Really nice texture, very fruity and fresh. My one gripe was that we felt our server was a bit stingy with our kid's scoop. Felt like we could have just used the money to purchase a whole pint to take home. Nonetheless, this was a really nice dessert. I would love to see Bacio Di Latte introduce more vegan flavors in their rotation!

    Erin P.

    This place was so packed with a line out the door Sunday night, so I came back during the weekday when I was doing some shopping and there was no line I was helped well then they let me try a bunch of flavors. I liked the raspberry sorbet and the other standard chocolate one they had me try too, but prefer dark chocolate so I got the trio chocolate flavor. I would've tried more, but I didn't want to be too much of an annoyance. I got the trio chocolate which had chocolate bits, with strawberry sorbet without a cone, and it was good. The people who sat next to me, had some other waffle cones that they said that it was worth the money. This place is polish really clean super nice staff. In terms of the ambience this place took over the Korean chicken place that used to be here and it's pretty well maintained, it's really fancy with nice decor.

    Affogato
    Ashley P.

    My brother brought me here for dessert after dinner and let me tell you--RUN, don't walk! This is some of the best gelato I've had in a long time. They have so many unique flavors, and I was obsessed with the Dubai chocolate! The service was also impressive. The line was long, but the team moved so quickly and efficiently that everything flowed seamlessly and everyone seemed happy. They also have cute patio seating out front, which is perfect for enjoying your gelato and taking in the lively atmosphere. My favorite part was turning my gelato into an affogato! I chose the Dubai chocolate and cookies & cream, then had espresso poured right over the top--and WOW. The combination was incredible. I'm already looking forward to coming back and working my way through all the other delicious-looking flavors!

    Mileydi A.

    I had heard so many great reviews about Bacio di Latte that it motivated us to finally give it a try. Unfortunately, I can't say it's my favorite gelato. I've definitely had better. The flavors were much sweeter than I personally prefer. One thing I did really like was the option to have your cone or cup filled with either pistachio cream or Nutella. We ordered three cups and tried the Pistachio, Dulce de Leche, and Chocolate Mint flavors. As for the customer service, it wasn't the best. The employee who helped us seemed hesitant when we asked to sample a few flavors. Since everything looked so good, we wanted to make the right choice, but we felt rushed. I understand the shop is very small inside, which may contribute to the fast-paced atmosphere. The shop has limited indoor seating but offers a nice amount of outdoor seating. Keep in mind that this gelato isn't cheap, so expect to spend a bit more than you would at a typical ice cream shop. Overall, we don't think we'll be back. It just wasn't for me. That said, taste is subjective, and trying different flavors might give you a completely different experience.

    Kaylee T.

    Love the stracciatella it is not too sweet for me and the crema &biscotti. I tried their newest flavor: passionfruit, it was a little too sweet for me so I didn't like it as much as the others. The crunch of the seeds were good though.

    Line outside
    Carol S.

    Bacio has officially become my guilty pleasure (and maybe a slight addiction ). I live close to Santana Row, so it's almost impossible not to stop by whenever I'm nearby. My absolute favorites are the Strawberry Cheesecake and the Ricotta Blueberry--both are so creamy and packed with flavor. I'm usually not a chocolate gelato person, but the Hazelnut Chocolate completely won me over. It's dangerously good! There's almost always a line, but don't let that stop you--it's 100% worth the wait. If you're at Santana Row, do yourself a favor and grab a scoop... or two!

    Melanie H.

    My immediate thought was to compare it with Venchi, and I feel like they're basically on the same level for quality, taste, and price point. Both are solid spots, though there's certainly more variety here. A regular cup ($9.55) was perfect for two. In general, I wish their flavors were richer. I absolutely love pistachio, but the nuttiness was so mild. I also thought this for their cappuccino and tiramisu flavors, which had a lot of potential. RECS: + Chocolate pistachio crunch had the most delicious crunchy chocolate bits, which carried the flavor for me + Strawberry shortcake took the cake! The jam was so yummy and the crunchy bits took it up a notch

    Inside
    Katie R.

    What a great addition to Santana Row! The shop is located next to the movie theater and Mendocino Farms, with easy access from the parking garage right across the street. I don't get gelato too often, but after trying just about all of their flavors, I think that's about to change. They had such a fun and indulgent variety. They had chocolatey, fruity, fun options with mixins, and even vegan options, truly something for everyone. Picking one flavor would be nearly impossible, but luckily you don't have to, and can get up to four in one cup/cone! I got one of the chocolates, raspberry, pistachio, and a caramel one when I went. The pistachio transported me back to eating gelato on a beach in Europe even though it was a rainy day. The customer service is so warm, welcoming, and friendly. They encouraged me to try multiple flavors and didn't rush me at all. Excited to come back!

    Packaging
    Nat S.

    I have only purchased this through DoorDash, so I don't know what the business looks like or what the atmosphere is like. I do know that both times I have ordered it has taken forever to get the order fulfilled and both times the order was delayed. Not a big deal but they may want to work on how they process to go orders. The gelato is tasty. It's creamy and it tastes like they use quality ingredients. We did the four pack, which is a lot of ice cream. They have a discount running on DD, so it was a little easier to pay the sale prices. I don't think we would buy it if there wasn't a deal. It's expensive for what you get. While it's good it's not quite that good. I just can't justify it, even if I had gone to the store myself. I am typically not a fruit flavored ice cream/gelato sort of person but they have a Blueberry & Ricotta flavor that is amazing. It's creamy, decadent and the blueberry helps cut the richness in just the right way. It's definitely worth a try. The Giandujotto (Hazelnut & Chocolate) was good. If you don't eat it right away the hazelnuts don't really hold up all that well the next day. The Chocolate Pistachio Crunch seemed to be maybe a vanilla base? If it was a pistachio base I didn't really taste much pistachio. It does have a lot of the pistachio cream, kadayif and chocolate mixture throughout that adds a nice crunch and richness to the gelato. I just wish it had more pistachio flavor. And the Peanut Butter Caramel and Chocolate was ok. I just didn't get a lot of peanut butter or caramel flavors in it. It was a little lacking. The mint chocolate chip has a great minty flavor and lots of specks of chocolate in it. I would have preferred larger pieces of chocolate but it's still good. Finally, the 3 Cioccolati (3 Chocolates) is a nice, rich and creamy chocolate. The packaging is cute, with nice little bags that have a light reflective thermal lining. It helped the gelato hold up during the drive to our house in 85 degree weather. The gelato is packaged in a paper (of sorts) container. It holds up well enough. The first time they had different bags and the gelato was pretty melty when I received it, so the container was a little flimsy feeling. Also, if you do the packs with different flavors they pack them in right up against each other. I don't love that part. Gelato melts so quickly, so your flavors meld together quite a bit. Is it good? Yes. Is it really worth the price? Ehhh, I don't really think it is. It's a bit overpriced, in my opinion but Santana Row rent is not cheap. So. It's definitely worth a try though, but once the sale runs its course on DD I won't be ordering it again.

    Nancy P.

    An absolute treat! I'm so happy another ice cream/iced treat place has opened up in the VF/Santana Row area. You can never have too many. The inside of the store is super cute and has a cozy vibe, there's also seating outside. The lovely employee let me sample as many flavors as I wanted. All delicious. I will say tho, they only had one person working the counter so we were waiting maybe 20-30 minutes. That does give me some pause as it was $9 for the smallest size plus the wait.. However. The gelato was tasty! It wasn't too sweet and it had the perfect amount of creaminess. I understand the hype now. I wish it wasn't so pricey but you can definitely taste the quality of ingredients.

    Menu 6/2026
    Lex E.

    Aesthetically beautiful! Plenty of Indoor and outdoor seating. Warm customer service. Clean store but bathroom out of order. The cookies and cream flavor was exactly what I wanted, nothing stood out to me though. I'd come back again and maybe try out their other unique flavors. I especially liked that you could still get the toppings and chocolate or pistachio drizzle even when you have a regular cup! Haven't seen that option anywhere else. Great addition to Santana Row!

    Shikha H.

    I had been wanting to try this spot for a long time but every time I passed by it had a huge line out of the door. One fine day on a Friday evening, I was surprised to find a short line and decided to give it a try. I am glad I did. I liked the Belgian chocolate flavor over the hazelnut chocolate. I prefer dark chocolate so that could be the reason. Their pistachio was pretty good too. The gelato was richy and creamy and not overly sweet. I would be willing to try more flavors next time around. Some of the flavors seemed pretty interesting. The staff is really nice too and they have both indoor and outdoor seating. For reference, the picture shown has a medium sized gelato which comes with 2 flavors and it was a decent size to share between the three of us.

    mint chocolate, cookies n cream, tiramisu gelato in waffle cone

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    Ask the Community - Bacio Di Latte

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    Bacio Di Latte - icecream - Updated September 2026

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