Appreciate the quick acknowledgment and diagnostic quote price!…read more Artem arrived as expected this morning to diagnose my fridge issues. Looked at the issue, proposed 2 solutions; he then deep cleaned the coils with the caveat that I might still need a new fridge. I'm willing to see if this works or if I have to purchase a new fridge. Very reasonably priced and tidied up the area when he finished. Highly recommend ArtiFix!

I had a control board that was malfunctioning in a stove. I was able to get an inspection within 2…read moredays. Scheduling was very easy through Yelp messages and I was even able to get responses in the middle of the night. The diagnostic report was very detailed which I appreciate. The technician gave realistic expectations of what could be fixed and what couldn't, even though it would've been to his benefit if we just went to him for all repairs. He even sent photos and videos of the situations which was helpful. I appreciated his timely responses, detailed reports, and honesty in service.

Tony was very responsive to my phone call and to my text--he was clear about the possibilities of…read morerepairing my washing machine but also honest. It took him minutes--he explained what was wrong with my machine, fixed it, and then let me know that i might have other troubles in the future. Tony was professional, quick and thorough. I would gladly call him again for any appliance issues.

Professional communication and prompt service! Tony was super easy to work with as well.read more

Prompt response time, good service with warranty for 3 months if something breaks. Would recommend.read more

Honesty, provided new parts for an old system. quality service, fair costs for labor and equipment.read more

Started off great with the technician he sent to inspect the problem. I have sent a few messages…read moreresponding to his initial bid that he sent, but he hasn't responded to them with a yes, no, or anything. This review is fairly earned based on the lack of response, so I'm purely writing based on that. If they can show where they responded, happy to take it down.

I had an excellent experience with Four Needs. From start to finish, Carlo's communication was…read moretop-notch -- a rarity with many companies I've dealt with recently. On the repair side, Roger was outstanding. You could immediately tell he's incredibly mechanically inclined. Even though he'd never worked on our specific brand and model of range hood, he quickly figured out how to disassemble it and install the new motor -- something that would have taken me far longer to troubleshoot on my own and hours watching YouTube Videos. He worked efficiently and made a point to clean up after the repair, which I really appreciated. Four Needs has earned a permanent spot at the top of my list for future appliance repairs.

Quick response and follow up scheduling an appointment, when technician arrived, was knowledgeable,…read morehelpful and professional.

Dmitro was our technician. He was prompt, courteous and quick to identify a burnt out fuse in our…read morebuilt in microwave. He's obviously very skilled and fixed the issue all within half an hour. I sent out multiple requests for diagnostic pricing on yelp yesterday and u appliance came in with a quick response and most reasonable price, half of what another company quoted me. They were able to schedule me the next day and were very responsive. Highly recommend this company and will be using them again in the future.

Straight to the point and does what's needed. Highly recommend…read more Very professional and communication is great.

Tom answered my call after office hours which surprised me. He was friendly, yet to the point. He…read morewas able to come out only two days later. He fixed my washer lid lock issue within 20 mins. The price was very reasonable. Happy with my experience. Definitely recommend.

Did another service with Richard and he got our dryer fixed along with our vent cleaned. Was on…read moretime and affordable. 10/10

Richard came out to diagnose my dishwasher very quickly. He was very responsible and honest. He…read moreexplained that the repair would be one of the most expensive repairs possible and suggested that I buy a new dishwasher instead of repairing it. I really appreciate his honest advice and excellent service. He also did not charge me a service call fee. Highly recommended!!!

Excellent honest service Prompt response time…read moreEasy scheduling Professional technician

Alex was super! He explained everything, and tested each burner and the oven. He leveled the range…read morewhen he was done with the hook-up. I am quite pleased.

We had a dangerous natural gas leak from our gas range. After shutting off the gas we had plumbers…read morecome out on 2 occasions to check the supply line, which was fine. We then had a HPS tech come out and check the unit and could not find a leak despite the plumbers leak detectors going off previously. After the second plumber again detected the leak coming from the unit (see pic), I called HPS back, they initially told me they couldn't help and to call the gas company! I asked to speak to the manager. He called back and looked at the picture and said he thought it was the gas tube. We set up a re-check appointment for 2 days later, then texts me last minute and cancels, saying he couldn't get the tube. It was supposed to be a courtesy re-check but they flaked out and said to call someone else. I accepted their offer to destroy the service fee check but they still wasted my time and left me without a working stove. Very unprofessional. I had another company come over today, found the leak, and fixed it in less than one hour! It wasn't the tube! Lastly, after checking with Dacor, HPS is not an authorized service company.

Appliance repair is one of those household duties you take on when you buy a home, and it's usually…read morenot much fun. Unfortunately, there are more than a few unscrupulous repair shops that will try to take advantage of the consumer's ignorance. That's why using HPS was a very pleasant and refreshing experience. It was easy and fast to obtain a same-day service appointment to diagnose the problem with our dishwasher. I thought the circulation pump had gone bad and Arti, the technician, confirmed it. We discussed a couple options, and Arti attempted to fix the unit with the less expensive route. Unfortunately an entire subassembly needed replacement so we had to wait until the next day to get the correct part and complete the repair. It was great that HPS kept the parts in stock instead of having to order and wait several days until the parts came in. Both the initial visit and follow-up were on-time and the service was fast and competent. These guys know how to provide excellent customer service and the price was less than expected. Highly recommended.

I contacted Yarrow since they were the only company with all 5 star ratings, others were good but…read morethere were a couple of ratings by people who didn't receive 5-star service so went with Yarrow and now I understand WHY they have all 5-star ratings. He (a veteran so I was happy to support him!) responded, booked and got to my place quickly after 1st contact. He was respectful and diagnosed the issue quickly, thought it was another issue but when he came back to install and pulled the washer completely out, he realized it wasn't the issue & had the parts to put swap out some little motor which he said "This will be cheaper" and I always respect service providers who are honest. He could have easily installed the valves he originally thought the issue was and charged me for that AND told me about the other issue and fixed that and charged me more BUT he was honest and saved me some $ and fixed the issue!! I will always call him in the future!! He also helped to clean out the dryer vent as much as he could and recommended Firemen Dryer Man to clean out the rest - love that business and happy to give them my business.

Jeff went above and beyond! He even went online and found the replacement model for me when the…read morebig box stores said no replacement was available without an expensive upgrade. He gave me helpful advice and great pricing. I will definitely use him again and recommend him to all my neighbors. Barbara Manley