Johnathan was great. Very entertaining great convo. I would definitely request him again!

Flaming Volcanos? Shrimp flip into the hat? How much more can you handle? We have been to other Benihana restaurants before, enjoying both the grill side and the sushi bar side. The hubby-to-be and I went to eat more sushi. The sushi bar was totally dead, and the chefs didn't really talk to us except to ask if the sushi was good. I lied a little, because they were a little on the warm side, and they fell apart when picked up. We had the typical warm edamame minus salt?!?!? How can you eat edamame without salt? I guess you have to ask for it to be salted. We decided to take a trip around the country and ordered a CA roll, Phili roll, Alaskan roll, Boston roll and added the Shrimp lovers roll. The server missed our empty iced tea glasses on a few occasions (it is darn hot here in AZ and we were thirsty!) and she wasn't the most pleasant person. If you have a group of people in town, this is a great place for food entertainment. Make sure you budget your time, as the "show" and eating can last a couple hours. They have their own parking lot, and lots of indoor seating when there is a long wait (make reservations on the weekends!) read more

I wanted to take my boyfriend to a teppanyaki restaurant since he had never been to one before. This being the closest to us we decided to go here Sunday for our anniversary. It was ok. The chef we had wasn't very entertaining, he didn't do the egg trick, and his onion volcano was lacking any resemblance to a volcano. Maybe I was just expecting too much. Having been to a couple teppanyaki places before and loved the whole experience. The food was good but I'd definitely recommend another place for the future. read more

So we found out why people hate this place. We were cut off after probably drinking enough cocktails, but that is not the bad part. I understand when a restaurant thinks someone has had enough to drink and they say no more. The crazy part is they also cut us off from eating....What??? Awkward and embarrassing, won't be back :-( read more

I had reservations for three late on a Friday afternoon, and figured it would be a breeze at that time of the day. Upon checking in with our host, we were told to sit down and wait. We waited for over 20 minutes! Not cool when your restaurant is empty, and I had a reservation. The hostess offered zero explanation or apology for the delay either. Upon being sat, we did have an overall pretty terrific waiter. He helped us to choose one of the most delicious cocktails I've ever had, a Coconut Mojito. Very Tasty! We started with a sushi roll appetizer which was also very very good. The only feedback for the waiter would be that he was trying to sell us on upgrading to a better cut of steak, but in the process basically explained that their standard steak cut was crap. I get an upsell, but don't completely chastise the other product in the process. The food was terrific, and our chef did a very nice job. You could tell he was probably new, but it makes sense to have the less experienced guys during the slower hours until they are pros. Overall this was a great experience! read more

Ok so after I was invited back by management, I wanted to update my review a bit. I still am not a huge fan of this place as the experience versus the price is not worth it. We received better service from both our waiter and our teppanyaki cook this second time around. However, it should not take a poor experience to receive a good one. I believe and always have that there is ok such thing as a VIP table/ guest as everyone deserves star treatment when they decide to go out and pawns their money on not just good food but a memorable experience. Thank you to the manager and staff for attending to us and making sure it was done right but please remember that it should be like that every time. read more

I've been to Benihana a couple times before but never to this location. I received my $30 off birthday coupon so we came in on a Thursday night. I actually have to use my birthday coupon early because it expires before my actual birthday! What a riot.. Service was slow but our server was very nice- our chef was really disappointing to be completely honest. You could barely understand him- he really wasn't a showman at all and couldn't cook the food well! The scallops were torched, meats were overcooked. The best thing I ate that night was the Rainbow Roll- which was very fresh! The white peach saki sangria was also tasty! We decided to leave before dessert (take it to go) because I ended up not feeling well half way through the night. Oh and on top of a $30 off coupon, we still didn't get out of there without spending close to $100. Medicore food for a very expensive price tag. I think I'm done with Benihana. read more

Wow, yes they do care about the customer experience, and if you do not speak up you cant expect things to get better. In this case I spoke up and I was contacted by the management. It's nice to see that they truly care and wanted to make things right. I had a nice talk with Anthony the Manager and he was a true gentlemen and apologized for the service that evening and assured me that things will be better with my next visit. I am planning to go back next week and give Benihana a chance to redeem themselves. I have upgraded the star count to 3 stars pending my next visit, and hopefully I will be able to top this review off with 5 stars, so stay tuned. read more

I'd never been to Benihana so I was excited to try it. My cousin comes here every year for his birthday and suggested it when I was in town. Upon entering, we were told that there would be a 2 hour wait (not sure if this is the norm, but it was around 7 PM on a Sunday) so we decided to seat ourselves in the lounge, which was relatively empty. A server came to us soon after we sat down, which was nice. My cousin and I got sushi for ourselves and I ordered hibachi chicken rice, chicken yakisoba meal, and rainbow and salmon rolls to take home to my family. At the restaurant, we had the crunchy roll, spider roll, 1964 roll, and Gotham roll. The crunchy roll was by far the best; the Gotham roll was okay but not especially fresh-tasting or flavorful. I was not a huge fan of the other two. My take-home order was placed on a piece of paper which they rewrote to confirm when the bill was brought to me. I had asked for two orders of the hibachi chicken rice which was also indicated on the paper written by the server but only one was brought out. I was not charged for the second one (which was my fault because I didn't check the receipt clearly and assumed the order was correct based on the paper they wrote). However, it didn't take them long to bring the second one out, even though they kind of had an attitude about it. My father was disappointed in the rice; brother said the yakisoba was good but the soup that came with the meal was simply terrible. He took one sip and wanted to throw the rest out. Mom was okay with her sushi except... the salmon roll had a TON of bones in it. To me, this is unacceptable. I understand finding an occasional bone in a fish dish but having so many bones in a simple roll is terrible to me. Would have given 3 stars, because service throughout the meal was good and the food was okay. Removed a star due to all the bones found in the salmon roll. read more

Q WAS A AMAZING CHEF !!!!! He was very entertaining and the food taste amazing!! I'm from Mississippi and he made me feel right at home!

If you want ok food and a good time, this is the place to go. If you want real Japanese food, go someplace else. This is an overpriced place to get dinner. My wife and I split 2 sushi rolls and the Hibachi Steak, it did fill us up and the sushi was okay, but the main entree that was $25, was very bland. The service started off great from our waitress and then it just went down hill. Maybe due to her not being seen for most of our meal time. Would we go back for the sushi, no, any other reason, no. If you go I hope you enjoy and have better than us.... Great potential at this place, it just didn't work for us. read more

I made a reservation with the Benihana chandler location for my child's birthday. When we got there we waited 30min to be seated, I understand a wait for no reservation, But that was not our case I had planned this in advance and still had to wait. Once we were finally seated it took another 35min for someone to take our order. As I was placing my order I had pulled our waitress aside to let her know that it was my sons birthday, she then proceeded to ask "can I say happy birthday" in an obvious and loud manner. We then spoke with the hostess to make sure our waitress understood we wanted the birthday experience (song, ice cream etc). When our chef came to the table he was great, very interactive and the food was good. That was probably the only enjoyable part of our night. As we finished our meals we were waiting for the birthday experience. Nothing! The other family at our table had left and our party of 3 sat there waiting another 30 min for a song, desert, even our bill! Our waitress finally came by and we again had to remind her we had a birthday. She looked at us like it was the first time she heard that, unbelievable! We gave her one more chance and told her yes we'd like the ice cream and song. Again another 10-20 min passed and we got up to leave, we'll guess who was making her way back as we were walking to the door. We skipped the song, had our ice cream and left as soon as we could. I'm very disappointed with the services from Benihana- and what made it worse is that we chose this place for my sons birthday. They had done nothing special for him. It's safe to say my family and I will never go to Benihana again and this is our first time going to this location. read more

Benihana is best enjoyed when you: Have money A large group of people and a lot of time to spare. Probably something to do once or twice a year. I go when my friends from Iowa decide to come visit me and we have time and money to spare. Everyone there is friendly, and I love the cook in front of you style. (Although sometimes the fire tricks make my eyes hurt). Please note this place is not known for their sushi. I would recommend anything hibachi and if you look like you're a kid, it's a good idea to get some sort of kids meal (if they have one, unfortunately I look like I'm 30 something and my babies are too young and wild to bring anywhere nice) I want to note too, that I personally feel like they have the best fried rice. read more

This was my first visit here. My boyfriend and his family are regulars. He took me on a 1 yr. Anniversary date here and it was great until our server decided to choose me as his victim. I'm a soft spoken person until someone is rude or mean to me for no reason He was rude, forgot my rice, never refilled my drink, and kept starring at the hostesses. But the cook was so amazing and nice. It was great watching him cook all the food and we got served lovely shrimp, zucchini, and other veggies before the main coarse. Delicious and definitely worth this experience. read more

I would give two and half stars because the food was good. Despite notifying and reminding the waiter, chef and manager on multiple occasions, my daughter's birthday was ignored while another child, who was at our table, birthday was the focus of the entire meal. The other family even pointed out that there were two kids with birthdays at the table. That was a bummer - so much for going to Benihana for special occasions. Also, the carpet is very dirty which makes you feel that other things may be neglected. That being said when you are sitting at the cooktop and the chef is doing a good job obeying all the food-handling regulations you worry less. I ordered Seafood Diablo and several of the ingredients listed on the menu were missing. I asked for this spicy dish extra-spicy. My dish was cooked last (no big deal) but then when it was served and others were finishing, our waiter started working another table and I couldn't get a drink to save my life. Also, I know the chefs have to learn but our chef was noticeably less skilled compared to the other chefs on shift this evening. That's just bad luck of the draw, but seemed to be the way this night was going. All in all, it was a very bad experience. read more

This has to be the worst Benihana iv ever ate in I normally love Benihana anywhere else but this location is horrible!!! If you have an apt they make you wait at least 30 min before they even seat you. And when they do seat you you're in here for at least 3 hours!! read more

After hearing so much scuttlebutt about Benihana, I had to jump at the chance to try it out for myself. I am glad I did. I ate dinner there in a small group, a second group of people was seated around the same hot stove. Although our two groups did not interact much, it was evident from other tables that there was some intermingling going on. This made for a fun, lively atmosphere. There were many birthday celebrations being had, and by the end of the night I could sing Happy Birthday in fluent Japanese. The cook arrived shortly after our orders were placed and put on quite the show as he prepared our food. The meals were all oriented around some form of meat, I got the feeling that a vegetarian would not be happy here. Portions were very large and served piping hot. Though nobody at our table consumed any, "adult" beverages were available but pricey. The filet, lobster, new york steak, and fried rice were all excellent. Two varieties of sushi that we tried were excellent as well. A caveat here is that if you are arriving hungry, you will be starving by the time your food is ready. The only downside to having your food prepared before your eyes is that you are presented with wonderful aromas during the entire preparatory process. Yes, the meals are pricey. Yes, the wait times can be obscene. But with a reservation for a special occasion, this is a fine place to dine out. read more

We sat in the bar since it was a bit of a wait for a table. We were able to find a high-top right away and received excellent service. Awesome food and awesome service!!! Thank you Corey!!! read more

Benihana - Chandler - Vegas Roll... Yum!! - Sushi Bars Near Me - Chandler, Arizona

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I love this place! its really fun to watch the cooks make the food right in front of you for appetizer i had California Rolls (which i recommend) Saki (its OK but i personally don't care for rare-ish meat for entree i had Spicy Hibachi Chicken with cucumbers, Chicken Fried rice ( THE BEST RICE) some onions and mushrooms it was Very tasty and superb service! read more

Go there for the "show" (cooks making loud noises with their knives and telling cheesy jokes and then dropping food with their clumsy hands) not so much for the greasy, below-average food. You'd be better going to Sakana, Kabuki, or even RA; that is, if you have fun friends like I do and do not need a circus freak to cook for you. And that waitress: "more tea?... more tea?... more tea?" every five minutes. Here's some clues: * It's 100 degrees outside. * I am sitting next to a grill. * I am eating spicy food. * and last, but not least: My cup is empty. Yes, I'd like more iced tea. Please. read more

The food is good. The service is good. But one thing sticks out so much from my last time eating at Benihana... It is, by far, the most pretentious restaurant I've eaten at. Every single employee from the hostess, to the server, to the chef, to the manager, asked us if we celebrating a special occasion. Why didn't they just say we're so over priced, no one would eat here unless it's their anniversary or birthday. There are so many other teppanyaki restaurants around the valley that are just as good, if not better. I would probably go to one of them (many of which are not chains) before heading back to Benihana. read more

So so good. Nothing much to say. Great teppan yaki. Every time. The fried rice is delicious and staff is so accommodating. Can't wait to come back read more

First I must disclose that I'm coming from a vegetarian stand point, and would have never chosen this restaurant if it was up to me. This night, it wasn't up to me so I joined a group of 6 on a Friday night around 7pm. It was packed and we had about a 20 minute wait. We were sat with 2 strangers at the community table, which seemed kind of awkward. As a vegetarian, I saw one large slab of grill? skillet? and could only think of meat juices touching my noodles. Sure, I get it, my grilled cheese at another restaurant may be made on the same surface as a burger....but at least I don't have to see it! Anywho, my edamame and noodles were tasty for what they were. The service was pretty attentive and the cook was somewhat engaging (could've been better). Overall, it just wasn't my cup of tea. read more

Wack a** service and A/C is broken why not close the restaurant instead of having people sweat more when dinning in. First time going and I'll never go again. Had a reservation for 6 and got sat a 8pm if unserstand if your under staffed but just say that instead of having us stand around sweating waiting to be seated while watching other people that arrived after us get seated. Terrible experience. The food was trash too I paid so much only thing that was good was the rice. Please get it together. Our cook was cool and nice but I swear he was sweating all over our food. Just close the restaurant if there's no a/c especially in AZ don't be stupid and leave it open for your customers to be sweating more inside the restaurant then outside. On top of all of that our plates and silverware weren't properly cleaned there was chunks of food on the plates. read more

My Girlfriend and I went here for her Birthday our Chef was Jose, he made it a fun and interesting experience. We had the Chef Special which was the Filet Mignon with Chicken and Shrimp with Chicken fried rice. The soup we had delicious I liked the Salad but my Girlfriend really didn't care for it Out of the entree the only thing that didn't live up to either of our likes was the shrimp even though it was seasoned in front of us it just didn't do well. Our evening was closed off with a Vanilla Sundae and a picture of us together taken by the manager. Overall we had a GREAT Evening and would return again! read more

Came in tonight ordered 4 chicken fried Rice to go. The manager and 2 ladies were present. Young lady with black hair took our order and said they would bring the rice out to the car. Even gave her description of our car. My daughter went in to ask for garlic butter to be included and on the side. Once again the young lady with blond hair said they would bring the rice out. They told me initially the rice was ready just needed to make chicken fresh. After 30 minutes I walked in to find the blond girl on her phone in the lobby while our food sat on the counter. Keep in mind this rice was $20 each and they told us to wait in our car and they'll bring it out. I asked for a manager. The same manager that was there when my order was taken. I expressed my concern for the lack of professional at such a well established place. He said " I never said we would take your food to you. ". Beyond pissed at this point the rice wasn't even hot. And the garlic butter was not included. Good help is scarce. read more

UPDATE: I contacted Benihana on facebook and they were way more accommodating and sent me my certificate early, which should have never been an issue in the first place since the amount of time you can use it is still the same. read more

We came in and realized we lost track of time and they were able to get us out within 30 minutes for lunch. The entire staff was friendly and the food was great! read more

I popped in for lunch on a Saturday, the server seemed as if I was inconveniencing him by being there. He barely came to our table, which was dirty and sticky similarly to the menus, and when he did come his questions were as he was walking away giving no time to answer or ask for anything. My sushi rolls seemed to be unraveled when they came to my table. I'd be lying if I said I wasn't bothered by the bartender singing loudly behind the bar. I have frequented the Scottsdale location and I have been beyond satisfied every time, unfortunately this was not the case at the Chandler location. read more

We were seated on a dirty table, waited 5 min for the table to be cleaned up; food arrived cold especially the meat, not sure if the chef forgot to microwave it; tap water glass never refilled, too bad; never visit that place again read more

My fiance and i went with a group to celebrate some birthdays. Seated at 6 pm and left at 8:15 so it is not a quick experience. The food was good but for me.... The teppanyaki experience is old, played out and A bit dated but i played along. Our chef was experienced and delivered some tastey food. Grape mixed drink....8.95 yowza!! Tasted like grape gatorade. SHIZUKA was our server and she was an abolute delight. Give that woman a raise.....she is great. They even took our photo at the table and printed copies for us. Electronic copies are available online. Very cool idea. It may be time for Benihana to reinvent the teppanyaki experince. Its quite expensive and a bit dated. Still tastey though. read more

I really like going to Benihana when I travel. Ive been to locations in 3 other states. I just went to the Scottsdale location Tuesday and had a wonderful time. Today I thought I'd try the Chandler location but was sorry I did. Not sure why but the portions were sad. There was a young girl having a birthday with her family and the cook was so bad I paid for her meal hoping it made her special day better. He cleaned the grill 8 times while cooking. Everything was over cooked. Waitress was Jonny on the spot however. read more

First, only those who absolutely love the tappenyaki experience would seek out this highly expensive place. They have shoved as many tables in this restaurant they could. You could hear the table next to you chewing their rice. Aside from being loud, they have made it nearly impossible for a family of four to have dinner. At least not the average salary earning family. And at these prices you should at least walk away full. Not even close. I gave it 3 stars because the food is palatable, and the cook was funny. read more

We had to wait for 1hr for our chef but we got 25 percent off. My mom had a birthday they celebrate very well. (Free ice cream for B-day)

Keith is the man! Great entertainment and even better chief. I will always come back to this spot. Anyway to get him every time?!

I went to Benihana's the other night and the food was okay but the front desk staff were RUDE and made us wait 45mins extra onto of the hour we already waited because we did not respond quick enough. We responded less than 5mins but it wasn't fast enough for them. Disappointed!!! read more

My family and I want today Saturday , September 25th 2021, to the Chandler Arizona locatio. I made reservations for 6:15pm, a party of 3, four days in advance. So when we get there 10 minutes a head of time I check in. They told us they were waiting for a table. No problem. Comes 6:15 nothing. So we waited, people started coming in after us and they get seated. Got up and went to check. They had skipped us or forgotten us. They said we are cleaning a table. Waited some more. More people come and again they get seated. We waited a other 20 minute. Again went and told them we had reservations for 6:15pm. We did not get seated till 7:20pm. That's one hour and 5 minutes after our reservation. They sat us in a terrible table. The waiter was awful would not come to see if we need refills for A long period of time. He even brought us diet cook that had very little syrup. The liquid was a light drown, he disappeared again forever. The only good thing about the whole thing was are chef, CARLOS. We have been going to Benihana for many years all over the United States. I have never had such bad service In any other location. I would not recommend this location to anyone. I'm sorry but I give them an F. You will not see us at this location ever again. read more

Had a good time at Benihana on a Saturday night. Sat with a family with a couple of small children, with one asking questions to the chef non-stop. The chef took it all in stride which added to the entertainment. Had the Las Vegas roll sushi appetizer which was delicious. The soup and salad were tasty. The main courses were very good as well. I would gladly go back as it did not break the bank either. read more

Went here last month April 23 to be exact. Our chef barely talked we could see that in advance we noticed he wasn't social we asked the manager a young Hispanic guy if we could get another chef and he said no very stern. I've gone twice to the website for Benihana to make a complaint and no one has ever contacted me back. The experience was for a birthday and several of members of my family had never been there so this experience was not the greatest read more

We decided to go to Benihanna's to celebrate my husband Doug's 50th Birthday. Our chef was Maui, he was amazing with his personality and his food was the best that I'd have ever tasted at this location, and we have been eating at this location for the last ten years. The manager Ryan is also delightful his birthday performances of Ariel and Frozen were amazing as well. Thank you for a great night! From Meko! read more