Benihana is usually a good time, but our most recent visit fell short. After being seating almost 30 minutes after our reservation time, we waited another 45 minutes for the chef. The food was great, but our waiter seemed to be struggling. He forgot several things on the chef's cart (which annoyed the chef), failed to bring the complimentary dessert (ice cream) to everyone at our table, and seemed frantic and rushed the entire meal. When it came time to check out, he returned our booklet without returning the credit card used for payment. We got up to look for the waiter and found the credit card on the ground, under another table across the restaurant. Overall, our Sunday night out turned into a frustrating, three-hour endeavor. Disappointing visit at this location. read more

Chef Randy and server Shizuka are a great combination. Made my first experience at Benihana exceptional...despite the other poor reviews. I will be back!!! :) Also...please try the coconut mojito! so yummy. read more

Same as it always was, sames as it always was. To borrow a quote for the Talking Heads, thank you very much. Fun when you are will a fun crowd. The chef also helps and ours was cool. Scott, our white but swears he's the brother of a Japanese chef, was cool. Prices are high, to be expected with high end meat and seafood. And yes, we must always upgrade to the chicken fried rice. I love the ginger sauce over the mustard based sauce. It has a nice tang and goes well with everything. Your chef will give you more if you happen to use all of yours over the fried rice as I did. I recommend going with 8 people. Take the whole table and take all for yourselves. I suggest any meat and seafood combo. i recommend upgrading to the fried rice. And if you have a whimsical side, get the drink that comes in a ceramic Buhdda. Cheers. read more

I have mixed feeling about this place. I have been here twice and had two completely different experiences. First time was pretty upsetting. We had to wait ~45 minutes for a dinner table, at which point they sat us in the bar area. The waitress was rarely to be seen and served me won-ton soup in a chipped bowl (serious health code violation - took a picture). Half-way through our meal, they sat some people with us at our small table which made it somewhat awkward. Second time was much better. We made reservations and got seated at the Hibachi table. Chef was quite exciting and entertaining, keeping everyone involved. Had some good cold Sake with apple flavor, the rest of the food was pretty standard. Be sure to sign up for their birthday promotion ($30 off one person's meal), but keep in mind that it is for one person only (they are pretty serious about that)! read more

We go here for every thing, its our go to location. The service is great, the food is great, and all around it's not a bad place. It is rather pricey but you have to expect that. The only thing I wish is that I could finish my meal you get so much yet you are craving more. The show is great, the sense of humor etc. I have nothing bad to say about this place, we keep going back and always enjoy ourselves. read more

Disappointed, we were really excited to try this place yesterday but unfortunately since they were running so far behind (45+ minutes after a scheduled reservation is unacceptable in my opinion, especially knowing it's going to be a bit before food actually shows up once you're sat) we had to abandon the idea and go someplace else. I've read other reviews on here and OpenTable and this seems to be a reoccurring problem unfortunately. Such a shame. read more

For my moms birthday we made reservations for 7pm tonight. We got here 15 minutes early and was told the whole party needed to be here, my moms. By the time we were all here, before 7pm, they told us that they were running a bit behind, no problem. We're finally sat 45 minutes later and the lady with the red hair at the front was rude. Food was the same as always. Go to a different location. read more

I loved their food Everything was cooked perfectly and Dominic Was our waiter and he was amazing,fast,and under standing I will come back read more

Our cook Q was amazing we give him 4 stars he made us laugh we had the best time celebrating my birthday with you thanks

I've been to this location and the one in San Diego several times and I have never had a bad time. My food always comes out pretty good and the service is great. The only thing I dislike is the wait on busy nights. Benihana+good company+Benihana version of a Long Island Iced Tea=good times! read more

Decided to stop here for lunch and was Glad I did. Seated quickly. Ordered box lunch which consisted of 4 pieces of tuna (albacore and yellowfin), 4 California rolls, small salad, miso soup, a piece of teriyaki salmon, 2 shrimp tempura, 4 vegetable tempura, and rice! Wow!! Oh and edamame...ridiculous portion! Everything was really good. Salmon was cooked and portioned well. Teriyaki not bad. Shrimp good, well everything was surprisingly good and all for $10....that's right $10....the price for the portions and taste was deserving of 3.5 to 4 stars..service was also excellent... read more

Review from now 2018- wife got an email for her birthday so we went to celebrate although we tend to go to other more proximate non corporate establishments. Despite reservations we were seated about 10 minutes late, and when we were, God Bless the server but it must have been her first night. We were stressed for her and patient, we were worried that she'd drop something and at one point she actually did. At one point she disappeared and we were joking that she quit and was driving home! Now, if you, our server are personally are reading this, don't take this personally- that's what happens when you are new, but the fact that the company allowed this to happen makes you wonder about the training program. Luckily she had a trainer who was clearly a pro and was letting the trainee try her best. But guess what, it was my wife's birthday and the birthday of a girl who was with another family at our table. It literally took an hour from our reservation time to even get our soup. We joked that we should go get some hamburgers to tide us over. Eventually the chef came out and he was very cool and very capable and did a great job. The food was good but each person got served at different times so at one point 2 people in our group were done eating before the last person in each of our groups even got their food. Then he offered us onions- after half of us were completely done with our meat- so who wants a plate of onions after dinner? So the timing was a bit off and from experience at other restaurants this is not normal. I did speak with the manager and he gave us a fair and greatly appreciated discount. Hey I worked food services when I was young and any new job can be stressful but for a big company like Benihanna to miss it this hard is a mystery. Review from 2010- The best dining experience in a long time. It's more like the Jungle Cruise but with food. Great service. Great (right at your table) chef. And we got out if there spending less than we planned. I forgot that its kid friendly too. If you've never tried it, I highly recommend it read more

I was in the area for a conference so I got the opportunity to spend my per diem money on their all you can eat sushi. Unfortunately, I was very disappointed. So disappointed that I just couldn't keep eating it anymore for the sake of being full. I actually went somewhere else, because I was still hungry, and got a sandwich. The reasons why I didn't enjoy my meal: 1. Rice was super mushy. Eventually, every sushi they served me had medicre rice, which totally ruined the whole meal. 2. They put so much rice in their sushi so that AYCE diners will get full sooner. I actually had to tell the sushi chef to kick back on the rice. 3. The fish was not as fresh as I am used to in Southern California. One of the servers told me that this was a common complaint by non-local diners. Needless to say, I didn't go back here during my remaining 3 days. I actually preferred the Japanese mall food court restaurant over this. Don't get me wrong, I'm a big fan of Benihana...but this one failed me. read more

Entertainment wise this restaurant gets 5 stars. I went with my husband and three sons and we really laughed a lot along with the couple that was seated with us. Our chef was Seth and he made for quite an entertaining and enjoyable show for us. As for the wait, we made a reservation at 8pm, got there at 7:55 and still waited about 30 mins, so that was disappointing. What was the point in a reservation, to prevent an hr wait?? Plus it was Tuesday, not a huge outing night. Now the food on the other hand is not as great as I was expecting. This was my first time at Benihana and with the huge reputation and high food cost; I was really expecting the food to be better. It lacked seasoning and was mostly bland so needless to say it fell below my expectation and I failed to understand what the hype is about. Could've just been me and my families singular experience but that's my opinion. Great fun, average food. read more

My fiance and I went here on new years day to have lunch along with another couple. We called to make a reservation but were informed that they are booked up and we would have to wait to get seating. When we first got to the restaurant we found the wait was only 15 minutes long which was great. We got seated pretty quickly and were informed that a server would come to help us. While seating we felt that the location wasn't really that busy as there were 3 teppenyaki tables on our side that were empty. After waiting about 20 minutes at the table a server finally came to take our drink orders, we ordered two different lemonades. Later he ordered our food items: colossal shrimp dinner menu with fried rice, Las Vegas roll, spicy hibachi chicken. After ordering you wait for a cook to come to the table, that was an additional 15 minute wait. When the cook comes to the table he confirmed our orders and began cooking up everything in a grand presentation. So, my personal opinion is that they take a long time to get you seated drinks and food served. I was starving so I may not have been that happy considering I had to wait not for the table but for everything else, however I give them a PASS since they stated that it would be a wait. The food did not taste that great, and the side sauces they give to dip things had NO flavor. The Las Vegas roll that we received I thought had no flavor either. Maybe my taste buds were off but I definitely didn't think there was enough spice in anything that I ordered, and my food was supposed to be spicy! On a positive note - my kids would have loved this place. They really take the time to create a performance while cooking and I am positive that my kids would enjoy :) Maybe next time I will request a LOT of heat on my stuff and then it will be different. read more

Came here with some friends for a Grown Up Date Night. Our Chef was great! He kept it interesting and is laughing. We drank, laughed, and ate so much so I feel like I'm going to burst! It's easy to get a $100 check here but for the good time it's ok. The Chicken Fried Rice is always spot on with that Garlic Butter! Nam nam! Would come back. I had a reservation and were sat within 10 min of arriving. Not bad. It was packed though so make sure you have a reservation! read more

I spent over $86 including tip and I get about $10 worth of food. I ordered the Benihana Trio with extra shrimp and a Las Vegas Roll. Look like leftovers from them cooking at a table and putting a little bit to the side smh. Asked for all yum yum and they give me none. They should be ashamed of themselves for giving me nothing for that price they charged me. I'm pissed, never again. Can I give negative stars??? read more

Benihana - Chandler - Benihana Trio, extra shrimp, chicken rice and Las Vegas roll - Sushi Bars Near Me - Chandler, Arizona

had a very long wait and daniel made it all worth it!!! best experience at benihana thanks to him!

Did a pick up order for chicken fried rice at 627 for a pick up at 657. The 1 piece order was finally ready at 727. I get it was Friday night but advertise it would be a hour. read more

This is a place just like any other hibachi style place I have been to. The building is a bit nicer than what I've seen at others, but that's about all that's different. I think this is a kind of place that is great to go to once for the show, or maybe if you're taking someone that's never been before, but after that, I don't see any reason to pay the price they expect for the food. It's a great show, and the food I had the other day was pretty damn great, but I wouldn't pay that amount again. The service at this one was ok. It took forever from when we palced our order to get the chef out there to start cooking (Yes I know he probably has to get his mise en place ready once he receives the order from the waitress), but we were waiting for quite a while. Also, at the end of our meal, it took an equally long time just to get the bill. One nice thing they do is if it's someone's birthday, they take a picture and print it out for you right there...so that's a kinda nice touch. read more

I would give this place 3.5 but since there's no half points I feel that to honor the truth, 3 is more accurate. The fist time I went I didn't like it at all. Lame food, lame service but a great show for my kid (the cooking at the table is pretty entertaining) So since I had family visiting I decided to go there for the third time. The food was way better than the first time (nothing to die for, but a fair taste) and the rations were decent. Good service, good ambiance and all in all, a good place for a casual diner. read more

We like benihana but can't reach anybody to make a reservation. Been calling since 1215pm today. Then when u show up it's a 40 min wait if if u can get in. Maybe they are having issues w phone service? Michael 7035958885. Ahwatukee. read more

Pretty good but a little pricey. I liked that I got out of my comfort zone at sat at the grill table with complete strangers! I food quality was good and it was a pretty good experience. I'll return read more

The hole experience was amazing the chef cooking in front of you and the server was great super nice and helpful. Food delicious I will 100 % come back. read more

Great experience! Josh the bartender made me feel like family. He is probable the best bartender I have ever had He is very polite and goes out of his way to please you. I would definitely recommend benehanas bar to anyone. The mule drink is really good and strong. read more

Stopped in for Happy Hour on a Thursday evening after receiving a tip it's a nice undiscovered spot. The prices where exceptional. They boasted an okay selection in martinis ($5) and bottled beers (Bud Light $3, Kirin Light $4) and offered other cocktails and well drinks. The food was excellent and the price was ridiculously low. We enjoyed beef dumplings (~$3.50), rainbow rolls ($5.25) and another appetizer that was so uninspiring I already forgot what it was. Our server, who was also the bartender, was getting worked by the non-stop mass of people waiting for tables, and making drinks. She had another bartender to help but he seemed to focused on grumbling and giving the bar a really negative vibe. Overall, we all have bad days, so being my first visit to Benihana, I'll take it as that. The good prices and pretty good food will have me returning soon enough. read more

My mom and her friends had reservations, and since my sister and I live so close she invited us along as well, although we could only stay about 45minutes before we had to leave for prior engagements. ***They asked ahead of time if two more could be added to the party*** When we walked in we double checked and they said two more people would be fine. We get to the table, and there are only enough spaces for the others and when we asked to pull up two more chairs, just for half an hour, the employees just stared at us for a minute, whispered to themselves, and told us we couldn't stay. We had to just awkwardly leave. Like, really? Definitely needs better communication. read more

Horrible service ! Me & table all ordered at same time & they didn't make my order. And at the very end they decide to start cooking my order. My appetite was already gone at that point ! No tip ! read more

Nathaniel and Megan are great! Nathaniel was a very entertaining chef and made amazing food! Megan was super attentive and we never had to ask for a refill. She was on top of her game and so warm and welcoming! They made a great team. read more

First of all we got sitted right way, an once we got to our table one member of our party was coming. The hostess had a real bad attitude. Stating we never told them we had one person joining, in which we need. Plus our waiter seemed really hesitate to take our order cause we were still missing one person also had a real bad attitude, we weren't close to finishing an she come to our table asking if we're ready to go...we ended up asking for box's and our check. We love coming here but this visit is giving us second thoughts on coming back now. read more

Great time. Staff was exceptional and nice. Very family friendly. A little slow but super fun atmosphere so it was awesome experience

Excellent...Sam was our cook and he was extremely charismatic and kind to us. He was funny and made being here even more special than the already amazing food. I ordered the Salmon (cooked medium) - it was only second to the salmon I had at Disney Worlds Epcot Center (Teppan Edo). The noddles were amazing and very flavorful. Customer service was superb. I recommend this place to anyone looking for a good eat. read more

Entertaining and Tasty The chefs are a blast, they are really well trained and entertaining, especially Daniel...that guy is a blast. Great steak, great shrimp, all around good food. It's Benihana, the place has been around since the 60's for a reason. read more

As the definition of a 3 star yelp rating states: this place is A-OK! I have always only gone for birthdays. They offer a great birthday coupon deal of a certificate of $30 off your meal. The food is very good, but for the price without the coupon it is a bit high. The teppan chefs have a good show but it has literally been the SAME show for about 5 years now. read more

See all

I had a great time with my wife and daughter and Benihana. Our server was very attentive and caring to everyone at the table. When my one year old baby reached on the table and spilled her water cup our server was there in literally 45 seconds with napkins to help us clean up. It's very rare you find such a high level of customer service from a waiter/waitress. I will definitely be coming back again to enjoy the delicious food and great experience. Our sushi was very fresh and flavorful. read more

Came for lunch and ordered a lunch boat. Wow it was very tasty. Just the right amount of food. And what a way to showcase the food. Love their sushi. We come frequently for dinner but will certainly return for lunch or appetizers in the bar. read more

Benihana - Chandler - Didn't know they had great lunch specials in the bar. - Sushi Bars Near Me - Chandler, Arizona

Jeff was an awesome chef! They got us in right away. The food was amazing as usual! Shizuka was so sweet and so accommodating! What an amazing person she is!! Had a blast! 5 stars all the way! Thank you guys! read more

From the hostess to the serving staff, poor experience for a return guest. We had a 7:45 reservation and weren't seated until 8:20. Prior to being seated, we arrived at 6:45 in an attempt to catch happy hour at the bar, yet stood around for 10 minutes before being greeted at the bar. We ended up grabbing happy hour elsewhere. None the less, while the experience can be fun, this establishment can use a lesson in service. read more

Been comming to Benihanas in numerous states. By far this is the worst service ive ever experienced starting from being seated 1 hour after ourreservation time which was at 7 pm. We finally had salad and soup served after numerous drink mistakes at 910 pm. Needless to say this assholes ruined our moms 80th bday. I will never come back to Benihanas in Chandler Az. read more

Horrible !!!! Stay away !! Terrible management!! For the price point, a million better restaurants in the area !! Horrible experience followed by lack of concern by the manager! read more