I came here with my family after a long day and unfortunately had a very disappointing experience. My burger was served cold, even though I had requested it well done--the meat was still pink and cold, which honestly made me question if it had been frozen. I asked for it to be reheated, along with my chili which was also cold, but both items came back still cold. At that point, I was already frustrated. Thankfully, I had also ordered a salad, but after just a few bites, I found a large hair in it. I couldn't believe it. I was refunded for the two items, but by then I didn't have anything left to eat. I heard a manager was called, but overall, the situation was handled poorly. Given the multiple issues, I really believe my entire family's meal should have been refunded. Overall, a very disappointing experience. read more

Went for lunch tiday. Glad ti see the place open again. Great food, great service. Stuff was really friendly and they cleaned tables quickly. Will definitely return again. read more

Can't review any higher or lower than 1 because they turned me away when after waiting in line. They said their kitchen was overwhelmed. So disappointing after waiting for them to open back up. I wish them success but after being treated like that on my first visit there won't be a second. Good luck! read more

I was excited to try big a's again after they reopened. I used to eat here all of the time years ago. They always had the best milkshakes and burgers. This was a terrible dining experience. The milkshake was thin and not very flavorful and the burger bun was stale and not enjoyable at all. The staff seemed inexperienced. This is the reason they closed before and I dont see any positive changes that would make it any better. Im excited to not come back again. Worst lunch ever read more

Been here twice since the last review and it is seriously going downhill. The first time all the burgers were meh.... Seemed smaller and just not tasty. The 2nd time 2 of pur our burgers were partially frozen in the center. Ick!! Haven't been back since. Might go for the root beer floats but that is it. read more

Fun little old school Drive in, where you can dine indoors (cold ac) or dine in your car... My brother loves coming here so he brought us to grab a burger and some fried goodness. Looking at the menu, lots of options to pick from and decently priced. I had the Mushroom Cheeseburger and while it was cooked just the way I like it, the burger wasn't seasoned at all so it was bland. I did try my wife's Bacon Deluxe Cheeseburger and hers was much better than mine. We also shared a basket of tots and curly fries and those were solid! I also had to try their draft root beer served in a chilled mug. I was told there was free refills but I didn't need it. Great root beer flavor and not as carbonated as other fountain/canned soft drinks. Staff was great at the register and bringing us our food, but we did encounter one of the workers getting scolded/talked to by another employee and walking out. Not sure what happened, but hopefully they figured it out. We were also dealing with a lot of flies buzzing around food and constantly had to shoot them away. read more

Big A Root Beer - a woman standing at the counter - Burgers Near Me - Grass Valley, California

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Had what they called the "Philly cheesesteak" WOW! Where to start? It had a tiny amount of meat in this sandwich. A Philly cheesesteak SANDWICH! I am not joking. Look at the photos attached. Yikes! For $16 this is what I got. If I had to guess I would say it had less then 1/6th of the meat it should have had for the price or to even be called a cheese"STEAK". the peppers tasted good but again it was a terrible attempt at an actual cheesesteak. Ambiance? This place had so much potential but this place has really gone downhill. They STILL don't take debit or credit. That's nuts. It's been months or more. I watched them turn away so many customers while I was there that didn't have cash. I would say at least $400+ worth of sales walked out the door the 30minutes I was there eating, seeing as the 2 of us spent $50 for lunch. The seats need to be reupholstered. Felt like I was sitting on the edge of a few 2x4s with a shirt draped over them. They get 1 star for the kind workers. Unfortunately, I will not be going back. I guess I will no longer be taking family/friends from out of town here anymore either. Very disappointing. read more

Big A Root Beer - $16 Philly Cheesesteak? I don't think so. Where's the steak?!? - Burgers Near Me - Grass Valley, California

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Food and service was amazing!!! Reminds me the good Ole days!!!!! Definitely a must try!!! read more

We came here after visiting empire mine, it's only a 6 minute drive away. We came here on a Saturday afternoon around 3-4. The indoor dining is pretty small, maybe 8-10 tables/booths, but this place is a drive in so, if you really want to eat indoors you can eat in your car! We opted to sit and eat outside at the picnic tables. Staff is very nice and quick. They bring out orders to you instead of just calling orders out, which is a nice touch. They accidentally made a second order of fries for us, they called it out and we replied saying we had already got our fries, instead of taking the fries back, the waitress just gave us a second order of fries for free. That was super kind of them! I got a San Francisco burger, which had caramelized onions and mushroom with Swiss cheese. It was SUPER good. Their fries were also really good! They come seasoned, not just the standard salt. We also got their mocha rocket shake and root beer float. They make their root beer in house and you can tell. Their root beer is much more smooth and not overwhelmingly sweet. I'm not much of a root beer float person, but I'll happily get their root beer float every time we come here! Will definitely be coming back next time we're in the grass valley area! read more

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Hi folks I got a cheesesteak sandwich the other day as I was urging for a cheesesteak sandwich. I mean it was OK it was small not enough cheese not enough meat but it was acceptable to eat although I will never go back and order another one . Service was good people were friendly atmosphere was nice premises was clean etc. but for $17 and the sandwich being small with a lack of meat and cheese I won't go back read more

I don't get to eat here. It's cash only!!! Menu and food looked good was going to get the patty melt. read more

Ordered the DOUBLE BACON DELUXE BURGER and was blown away by the FLAVOR and SIZE. Order this burger if you have a BIG appetite! Also ordered the ROOT BEER which came in a CHILLED GLASS MUG! Tasted AMAZING! Service was GREAT! They even walked by and asked if I wanted a refill on my root beer! Cool diner atmosphere with great food. Highly recommend if you are in the area! read more

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Pretty pricey staff was nice food was very mediocre I mean it's worth a try you may like it. I was just not impressed

Gave them a 2nd try in a month card processor still down which to me means they don't want my business will never drive an hour to come out here again. Anyone who wants to go here don't. This is lame management if you ask me. read more

It's okay. Let's start with 5 stars and go from there. Take a star off for the root beer. -1 They make their own. It's not very good. I've had better. -1 star Outdoor speakers are all broken. -1 star No parking. -1 star Freezer broken -1 star I got the tots and SF burger. It was good. That's pretty much the only reason it got 2 stars. +2 star read more

Big A Root Beer - Sf burger - Burgers Near Me - Grass Valley, California

Food was delicious. Maybe the best milkshake I ever had. Quintessential burger joint. Will definitely go back!

Great burger, onion rings and fries. Root Beer Floats are a must have. Give it a try if you are in the area. read more

Big A Root Beer - Burgers Near Me - Grass Valley, California

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We were treated to lunch for work from this restaurant. Everyone was raving about how good it was. I was tempted to get a root beer float but, it was an order being picked up and I wasn't sure when I'd be able to start my lunch to eat it. I'm not a fan of root beer but good root beer made by the restaurant and ice cream? I'll make an exception for. I had the BBQ bacon burger and it was so good. The bacon was huge and cooked perfectly not too crispy or too soft. The onion strings on it were yummy and didn't have an overpowering flavor. Now the garlic pesto fries...they were awesome. They were crispy on the outside and soft on the inside and they were thicker fries, which hold up better to the flavoring or its oil. The garlic flavor wasn't too much like other garlic fries, it was good and there weren't clumps of garlic with the pesto and the pesto was good too. It's probably best to eat these fries right away because the oil from the pesto or garlic can make them somewhat soggy. But the pesto garlic fries were delicious and so were a coworkers curly fries. read more

Big A Root Beer - Small garlic pesto fries - Burgers Near Me - Grass Valley, California

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Fabulous burgers, maybe the best in town. Great shakes. Wish they would stop using styrofoam. I tend to avoid this joint because of the styrofoam... read more

Great food awesome burger and the milkshake was awesome! Had the Sonora Burger, and a strawberry milkshake. read more

Firstly, don't get me wrong. The food here is great. I love the deluxe bacon cheeseburgers and curly fries especially. It's always hot and fresh. The cook's definitely deserve a raise for the amount of crap they probably have to endure with what a raging mean girl the manager Lily is. I actually was so upset I felt myself tearing up during my meal because I couldn't believe how cruel a manager could be towards customers. The staff here seems like they walk on eggshells with their tail between their legs bc of her hostility. I've been here before, I know that this place is capable of making a great shake. So I ask the cashier if it's possible to get an oreo shake thick like old fashioned style. Sure he says. When Lily made and brought the shake out to our table it was literally like you took milk and blended in oreos. Very watery with no thickness whatsoever. It almost felt like a joke. So my mother asked if it's possible to get another shake since this one was pretty bad. We don't usually like to ask but it wasn't great. So she quickly got an attitude, said no and continued to actually argue with my mother. She refused to make another one and just said she'll give us a refund. We asked if we could please just have another shake to enjoy with the burger and she just got short with us saying she already made it and we didn't like it. Meanwhile we're watching another staff member make a good looking shake for someone else perfectly fine. She had so much attitude towards us for no reason. We told her we did not want the refund, just a shake. She made it clear that she would not remake it & started refunding us even though that's not what we wanted. Looking back, at this point we should've just asked to refund the entire order and took our business elsewhere but we didn't because we were craving this place specifically. So we sat back down and when the food was ready, Lily just throws our order onto the counter and shouts my husbands name but with everyone else she was bringing their order out to their table. We notice this so we ask to speak to a manager or the owner and she continues to tell us she was the manager which is so unbelievable they would place her in this position being responsible for customer service with the level of disrespect she has towards us. After speaking to her that second time (& her probably realizing that she could get in trouble over her behavior) mid-meal she then goes on to make a shake and say it's on the house. I'm sorry but it's a little too late for that now. She gave us such a hard time and we were treated horribly, the damage was done. All I could think about while I was eating was how I couldn't wait to get out of there. I loved this place dearly but this mistreatment has caused me to NEVER return to this establishment again no matter how much I like the food. The food can be 10/10 but customer service is everything and can make or break a place & that is the ONLY reason I won't be coming back. read more

Dry burger and cold fries. Would not recommend, and prices are not value at all. Just OK

Hate to have to say this. But this place has gone downhill big time in the past few years. Used to be packed constantly. Just went in on a Saturday at noon and it was a ghost town. Why? Maybe it's the ten dollar basic burger that I ordered that tasted and looked like something I could get from Carl's Jr? I dunno, maybe I just expect a little more than a frozen patty on a squashed sesame seed bun, the spine of a head of iceberg lettuce, and an unripe tomato for ten bucks. This place used to be solid for how pricey they were, mainly because they'd actually FEED you. Just walked away hungry and disappointed after nearly ten years of patronage. Won't be back. read more

Great burgers and fries. I'm sorry they no longer sell diet root beer, though. They also no longer accept credit cards. This may or may not be an ongoing policy. read more

Quite possibly the best burger I have ever encountered... Being a fluffy American human, I have devoured my fair share. It would take quite a bit to dethrone them. Not all flash and sizzle but flavor with a dash of nostalgia makes it special. read more

Big A Root Beer - Delicious proprietary Rootbeer... how I love you! - Burgers Near Me - Grass Valley, California

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Perfect pit stop. Burgers, shakes, salads....something for everyone. In car or picknic tables. Nice team, fast fresh and good! read more

Big A Root Beer - Outside dining - Burgers Near Me - Grass Valley, California

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Ordered via phone. Told x amount of time. I arrived 5 mins after the estimated time completion which was average of 20 mins. Typical waiting period. Arrived to pay and tipped. Food wasn't ready. No biggy. Stood aside for 10-15 mins as I'm watching them do their thing. All chatting and laughing - awesome cause I've worked the food industry for years. Notice them tagging orders. Something tells me my meal is ready but I'm giving the benefit of the doubt cause I'm thinking they're prepping the other meal. Now these are both salads. See them laughing and joking look at the tickets even looking, tying and tagging my meal. All these time has gone. I go up and ask if the food is ready. To my surprise the boxes they were bagging and kept picking up setting down was mine. Tell them I've been waiting for long. Not even an apology. I'm irritated so I walk out. Get home. Unbox and my Chinese salad has no dressing. Already frustrated, have to drive back. The guy tells me the salad doesn't have and the chicken most likely has the dressing. I've ordered this meal more times I can count on my hands. Goes back and yep...it comes with it. Again no apology or anything. They're giggling, not focusing on the business - I'm all for a good time in a business but pay close attention to your guest. The ones too who are tipping too. Honestly I'm done with the place. The meal wasn't great tasting cause my lettuce was warm from sitting under the chicken. Seems like some employees do the bare minimum yet ask for these higher wages and tips (speaking too from what is noticed all through out). Don't recommend this joint any longer. Use to be a favorite. Don't get me wrong. The food is amazing and I know the cooks bust hard to bring out quality food...it's the ones taking order and serving/bagging food that makes it mediocre. So my negative review is to those running the food to the guest, not the cooks read more

Food is ok I ordered the fried chicken Sandwich and it was preorder chicken strip , I thought they would be using fresh chicken or a chicken breast at least because of the way it looked from the outside and the name on the building , also ordered sweet potato Fries which was very good , also the staff that brings the food was Friendly probably want go back a little pricey to me read more

Big A Root Beer - What I order , took on my phone - Burgers Near Me - Grass Valley, California

First time here - we will definitely be back. We got the Grilled Chicken, which was deliciously seasoned, bun was fresh, with the right amount of sauce/lettuce and the Deluxe Burger with cheese, grilled nicely and super tasty! We got the homemade root beer and a chocolate malt - both were very tasty. We shared a small fries, which was plenty for us. Staff is friendly and helpful. Place is super clean and fun inside! read more

Came here on 12/26 and had great service. There were two staff up front hustling through the ongoing customers. It seemed slow inside but they were getting non stop calls for orders and outside orders I realized. Our food took about 8 min to get to our table which wasn't bad. We all ordered root beer and I later found out they have Diet root beer! I ended up changing it out and it literally tasted the same...SO GOOD! Definitely suggest ordering it because it still has the same great taste. We ordered burgers and fries and some onion rings which were not greasy thank goodness. Our burgers had thick Patty's and were cooked with great taste. We ordered a meat patty for our dog and they accommodated that for us. I've been on and off coming here because it's out of town but always a great stop for us! Definitely give it a try and order a root beer float! I regretted not getting that ha! read more

Holy cow!!! Sooooooo. Gooooooooood. We had burgers and their awesome fries. We had root beer floats. We had hotdogs. We ate in our truck and had a carhop being the food. The whole thing was awesome! Just a bit $$$, but still worth it. read more

Like the drive in restaurants of yore, this place does what you expect it to do: have people being you food in your car. Great burger, good shakes. The inside experience is alright, too. read more

I feel like I lost a good friend tonight. The wife and I decided to go to Big As root beer drive in. I have been going there for over 20 years. Tonight was a total disaster. June 11,2024 @ 510 pm. You need to fire this crew , especially the young girl. The service was absolutely terrible. There were literally 5 people working and all were just chatting and laughing like it was a social reunion. The table was dirty, I asked it to be clean, the root beer was A&W from a 2 liter bottle ( they said they were out of concentrate syrup) Our order sat on the cooks counter for about 5 minutes so I finally asked for a refill on my root beer and also if that was our order on the cooks counter. She said " oh that is your order, do you want it now" .....uhhhh yea. She literally put it on a tray and slid it to me like I had done something wrong. The food was now cold and wasn't that good anyway. This is exactly why I don't tip when I pay.....I DON'T TIP BAD SERVICE AND MEDIOCRE FOOD. You lost a good costumer Big As. I will never recommend you or return again. read more

Every time we go to Big A Rootbeer Drive In we know we will have a wonderful meal. Fantastic food and love the cool old time drive in feel to the place! read more

I would say my experience at this restaurant was quite pleasant. Not only was the food fantastic but the service of these two handsome gentlemen. With their tan skin and dark hair it was almost impossible to take my eyes of them. During a huge rush their charismatic features allowed myself to NOT mind waiting or become impatient at all! The one with curly hair was so charming and respectful. Almost as tasty as my food! As a closeted man I will certainly be coming here more often. As I am craving the sight of these beautiful chocolate men. Kudos to the Big A owner for choosing the most exquisite team. Feasting on my food was just as good staring at these lovely workers. Big A is the place to go for! Love the food and the items that catch my eye. read more

What an awesome treat.. especially these days!!! Order from your car, they make it fresh and bring it to you. The root beer will not disappoint!! Free refills. A small fry will feed 2 people. The burgers are char broiled and have a crunch to them. It was delicious. Looking forward to going back to try the root beer float!!! Your wasteline can expand very easily here because it's so good!! All employees that we say were wearing a mask. read more

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This place is off the off Amazing The best BLT I have ever had , staff are so nice ! Outside dive in eat! read more

The food was great. Quick service. A little pricey but that's everything now. Will definitely return when in the area. Sorry forgot pictures. Chili was amazing. read more

Big A has the best burgers and Root Beer floats in town along with lots of other tasty choices. The staff is always friendly and helpful. I need to throw in that the owners are very generous as well. Once a year our group puts on a picnic for our disabled group of kids at Rollins lake. Every year Big A donates all the burgers, Hot dogs and buns. Super nice people and very much appreciated. My wife and I dine at Big A every friday night as a real treat to ourselves. Thank you Big A. NCADD. read more

Freaking awesome burgers! I had the jalapeño burger and a root beer in a frozen mug. Great!!