friendly but lacks follow up with staus of vehicles. I think they are good mechanically.read more

Needed to get my car inspected. I got there early and they inspected it while I waited. I got a…read morepassing inspection and paid $20. A bargain in my view, where some other places give you a "free" inspection but then discover some expensive repair (like new wiper blades that cost $50). My wait was under an hour. In a nutshell this place is humble and honest.

Was able to beat the rush first thing in the morning for State inspection. Got my car done in less…read morethan an hour thanks to being the second person in line. I appreciate they let you drop your car off.

Went to get car state inspection, technician took three minute to look at my vehicle. Failed…read morevehicle light not working and bad breaks. Took vehicle to another services center and car passed. No light out and breaks were in very good conditions. Try to get to spend 500.00 on repairs I did not need!

Family owned business. Honest trustworthy people who do good work at reasonable prices. Will trust…read moremy vehicles with them all the time.

I have lived in the Suffolk area since 2019. I have taken multiple vehicles to their mechanic shop…read more Not 1 time have I ever had an issue with any of their work. I think they are a family owned business; which I love because they have always taken car of my lady & her family when I am out of town or busy. I never write reviews but I had to make time today and show my appreciation for their work and service. Last night, grandmother car stopped in the middle of the road. I was traveling out of town and they couldn't figure it out. Had them tow the car to Suffolk Auto & just as i suspected one the terminals were loose. Simple, easy fix. No charge. So i tipped the mechanic that did the work. Some shady business would have over charged or made up some foolishness to make money. Great Job Suffolk Auto and I appreciate you guys!

The customer service here is phenomenal…read more True Honest brokers who go above and beyond, even if it's just a state inspection. My family will continue to use Davis! They have excellent communication skills and are not pushy like some car care businesses.

These folks will squeeze every penny you have. I had a car towed there because my serpentine belt…read morefell off. A serpentine belt is $20 on Amazon. A couple of pulleys and a tensioner maybe a hundred bucks. These guys want $1200. $100 of which was their professional diagnostic fee because apparently I need a professional diagnostic to tell me that something fell off the car. That was the whole reason why I brought the car in the first place! They said there were no coupons they could offer to lower the price, but they did take the hundred dollars diagnostic fee off after I complained about the price. A few days later, they decided to email me some coupons for any service which I took as a complete slap in the face. Please anyone reading these reviews do not take any business to these crooks unless you have unlimited disposable income.

Brought my truck to Willowwood Service Center for a state inspection and specifically told them…read morethere was a loud metal-on-metal clanking sound coming from the rear whenever I went over bumps. I wasn't vague about it -- I clearly explained the issue and expected at least a basic attempt to identify it. The truck passed inspection, I was charged (including an extra fee for using a debit card), and I was told they couldn't find the noise. After moving out of state and getting the truck inspected again, the problem was identified almost immediately: a bad sway bar bushing causing the rear suspension to rattle around. Obvious enough that another shop spotted it right away. So I'm left wondering: how does a shop performing a state inspection miss a suspension issue I specifically pointed out, involving a loud metal-on-metal clank, and then charge extra on top of it? If you bring your vehicle here with an actual problem, you may want a second opinion.

Welcome Mays chasers…read more. Anyone with a car past 1970 beware. Went in for state inspection with no warning lights, no squeaking noises, or anything. Left out the door with tire pressure warning lights, light bulbs not working and brakes squealing. Brought it back the next day, they claimed the car was too advanced for their knowledge. Almost 60 bucks to replace a light bulb and charged triple the price of brake pads to replace them. Lastly they charge a 3% fee on all card transactions and they don't accept American Express cards. Will definitely not return there again.

I asked Lee to take a look at my car and he could not find the issue and suggested it was something…read moreg only the dealer old fix (issue with electronic steering). He did not charge me for his time. I appreciated his Ho esta & integrity and will definitely go back to him for future work.

Awesome service. They were very honest and friendly, they gave me the lowest and best quote to get…read moremy car fixed up. Most people were quoting 1000-2000$ to fix my air conditioning and lees did it for 500$. They showed me all the old parts they replaced and explained everything to me very simply. It was done pretty fast as well!

I Bill Adams brought my.car in by tow on Wednesday/ Brian helped me out right from the Beginning…read moreletting me know a check would be done/ Turned out being my starter / Brian explained it could be fixed no problem & was / Brian walked me through what was done & my future needs / Very Satisfied. & Saturday picked up my car with Convenient Drop box / Thank You First Landing GREAT JOB

July 26th, picked up my car at another shop, 2300$ had a problem in the parking lot left it, they…read morewanted 2800$ more to fix. Once again, I go to first landing, drop it off, got the call back 2 hours later, loose belt, its ready. Im STUPID, I was trying to save money and got robbed. People are complaining about labor costs, take your car to 1st landing get it fixed in only one visit. Professionalism is cheaper the fast and half ass. Skilled techs top line equipment repairs done once. I was stupid, don't be like me. First Landing auto is NO#1.