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    Big Brand Tire & Service

    3.0 (2 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 3 months ago

    Services - Big Brand Tire & Service

    Tire balancing

    Tire installation

    Tire Pressure Monitoring System repair

    Big Brand Tire & Service Photos

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    Ask the Community - Big Brand Tire & Service

    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    3.7
    (10 reviews)

    My daughter went to get an oil change and the associate who assisted her told her she needed to get…read moreher engine checked since the oil was still dirty after the oil change. My daughter came home and told my husband who checked her oil. After my husband did an oil change at home the oil was clear. The oil that was drained was very dirty and it appears she was charged for an oil change that was never performed. My husband and daughter went back and spoke to Austin the manager on duty who advised they would refund my daughter ( still has not happened as of this review) and apologized. He was helpful however, he advised they would use this as a coaching moment. Please use caution when going here!!!! Double check your oil!!!

    Overall a good experience. Took 23 minutes total for an oil change on a Friday at noon. I didn't…read morereally mind because it wasn't too hot (you stay in your car the whole time) and I had things to do on my phone and a book to read. The cheapest oil they have is $75 ish, and the coupon they send in the mail is misleading because you can't get the 50% off option because they don't have any conventional oil options, so you have to use the $25 off synthetic option which wasn't too bad. The staff was nice and wasn't pushy with the air filter, tire rotation, etc. I would be more willing to return if they had a conventional/cheaper option, but for convenience, and with the right coupon in the mail, I may return.

    Christian Brothers Automotive Arapahoe

    Christian Brothers Automotive Arapahoe

    3.9
    (98 reviews)

    After I replace new battery sometimes i can not start the engine so i decide to do inspection with…read morethem and they found out because Battery terminals were to loose and i pick up my car when i pay the bill i show them two coupons the front desk guy he told me because is all labor so i can not use this i did not see there is kind request on those two coupons the whole crew has been changed they use to be very friendly and nice

    This was my first time leaving a review for any business, but I feel compelled to share my…read moreexperience at Christian Brothers Automotive on East Arapahoe Road in Aurora. 1. Pricing far above other quotes We were charged $558.31 (before a 15% discount) to replace a single front wheel lug stud. For the exact same repair, I later received written quotes of $228.80 from an independent shop and $381 including tax from a Subaru dealership. That means Christian Brothers' price was about 2.4x the independent shop and about 1.5x the dealership for the same job. Christian Brothers owner and employee told me they used an ALLDATA labor guide to calculate the bill and charged 2.1 hours of labor, while the other shop quoted 1.0 hour. I understand different shops can have different labor rates and methods, but this felt significantly out of line with other reputable options in the area. 2. Response to my concerns When I raised these concerns by email, the owner's reply came across as dismissive. I was told that "complaining about the price after the fact is mute at this point" and that if we did not like the cost, we should have gone elsewhere. I had hoped for a more constructive conversation about why the price was so much higher than other quotes. We chose this shop largely because of the "Christian Brothers" name and the expectation of fair dealing that came with it. Unfortunately, based on this experience, we would not return and cannot recommend this location to others.

    Big Brand Tire & Service - tires - Updated August 2026

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