My insurance company sent Servpro within the hour when I called during the Christmas Holidays about…read morea water leak. The tech, Ever, with floor blower fans and a dehumidifier, successfully got the moisture level down to 5% in the sink cabinet and flooring! No mold!

Word to the wise...SHOP AROUND! ServPro is WAY over competitive pricing. We had some water damage…read more The repairs were a little drywall, a little baseboard and a little paint. ServPro quoted us $6000.00 !!! A handyman did an excellent job for $850. Shop around people. If you're using ServPro or other large companies, you're contributing to the problem. Remember the days of honest companies who wanted to do a good job at a fair price to build their reputation? Remember when "The customer is always right"? Those days are gone and they won't return if you don't force companies to be honest and fair.

Pretty disappointing experience overall. The company came across as unprofessional, with poor…read morecommunication and inconsistent follow-through. It was hard to get clear answers, and the whole process felt a bit disorganized. More concerning was the lack of trust. Pricing and recommendations didn't feel very transparent, which made me question their motives. Not a company I'd feel comfortable using again.

I had D&S treat my house over 30 years ago and have had them perform an annual inspection every…read moreyear since. This year, my experience has been disappointing. The initial inspection report listed dry rot but did not include an estimate of repairs, a description of the damage, or the cost of the repairs. I called and talked to Cynthia, the receptionist. She said that since "OACC" was listed on the final page, I would have to go out and find my own contractor. After saying I have always had D&S do the repairs, she said she could have the manager call me. He did, and I got the estimate I wanted and arranged for the work to be completed. So far, so good, except for Cynthia's poor attitude towards me. I received the invoice, which stated there would be a 5% discount for cash. I sent in my check that day and emailed asking how I would get the 5% discount. Dawn (the president) said a check was not cash. I would have to come to the office and hand over $ 1,500 in hard cash to get the discount. I live in Oceanside, and this property is in El Cajon while D&S is in Spring Valley. Driving 50 miles to hand-deliver cash is ridiculous. Not using a credit card or debit card to avoid the fees is no problem, but not accepting a check as cash is a poor business practice. If this is how they treat a customer of 30 years, how do you think they will treat someone new? Avoid D&S and find a termite company that actually wants return customers.

I would give ten stars if i could! Very happy with this…read morecompany! They were very helpful, professional and fast, in helping removing the water damage from under my property due to a cracked iron pipe. I really loved their honesty and the punctuality. Tilly the office manager was very helpful connecting me to the right people for this job. Chris was very fast, honest, professional and knowledgeable. Did the job in record time and even tho it was a lot more work than he expected, he still kept the price that he estimated when he give me the quote. Highly recommended!

I had a very poor experience with this business. After setting an appointment w/ a project manager…read moreto meet at a vacant property for an estimate for cost to remodel & repair items in a small house. He did not meet me but sent a leak detection man instead. (I had already had a report done by a leak detection company which I had mentioned). When I met him a few days later, he said he would get back to me. I received one phone call from him 5 days later saying he was preparing the estimate. I never heard from him again. Needless to say, I chose another contractor who met me at our 1st appointment on time, had excellent communication skills, & presented a 20-page line-item estimate of cost prepared within 2 days.

I recommend Black Mold Analysis. We had restoration done in our kitchen and needed somebody to come…read morein and test for mold. Turned out there was more problem under the kitchen sink and I was glad that we called Bobby so that work can be completed otherwise it wasn't going to get done and i have a mold condition. They got the lab report to us within a day and i was able to get the work completed properly. I have used them in the past and they have always been very ry professional! -thank you MK

I contacted Bobby to test my salon suite in Temecula (Sola Salons) after becoming Ill and dealing…read morewith the same leak for over a year that hasn't been properly fixed. From the first conversation he was incredibly helpful and very friendly. He was able to come out the next morning to test the affected areas. My room came back with Black mold and Stachybotrys. After obtaining my results he helped me navigate how to let the building owner know and answered any and all questions I had. Sadly I had a landlord who didn't take the black mold seriously. Bobby is still super available to any and all questions I have. I am so incredibly grateful to him for his help and will absolutely refer him to anyone dealing with similar issues! If I could give him 10* I would! I highly recommend!!!!

The job was done beyond excellent, Carlo was very thorough and completed the job within few hours…read more excellent costumer service overall. I will definitely recommend San Diego Abatement Services. Most importantly, let's support our local businesses.

We recently moved in and just gotten our asbestos results and wanted to get to abatement ASAP…read more We had Marc who was extremely thorough and helped us understand the process. He was also very accessible as we were able to call and text him if we had any questions. There was an error on our invoice and he corrected it quickly. The abatement team came quickly and were able to remove drywall from our master bedroom, hallway, popcorn ceiling for 2 rooms, and guest bathroom. We were able to add on removal of old cabinets and a fan to ensure there was no asbestos left. Overall they did it very efficiently and safely which I appreciated. The one con I have to mention was when they removed the ceilings fan they misplaced some of the attachments needed to hook the ceiling fan up. We didn't move anything so when we went to assemble it the piece was missing and we needed to buy extra. A lot of the closets and screws they detached were also not organized so it's been difficult assembling our stuff again. They did the job fast and well but I would recommend they organize items they detached better. We still have a few spots to remove asbestos but would consider them again.

I worked with Susan from PW Stephens. They did abatement in my house after my sewer line burst. The…read moreteam was a very professional, and courteous. Susan was extremely accommodating with her schedule and helped navigate the very complicated insurance claim process. They were also able to do additional work for me for a very fair and reasonable price! Will recommend them to anyone and will use them again!

No one wants to have to use services like PW Stephens provides, or at least what leads up to it…read more But highly recommended. Very detailed explanation of what happens in the process. Works arrived on time, explained again what they were going to do, warned of noise, ect. However, they were quiet (not sure how they pulled that off, but this helps a lot since some of us work from home!), quick, detailed, and extremely clean. There was great follow up following the work, ensuring we knew what had been done and next steps that the prime contractor should take. We didn't exactly get a choice to use PW Stephens, as they were included as part of a larger group doing repairs. However, if I had a choice, they would be the only choice I'd make. Very thorough, efficient, and least impacting.

We had a slab leak and the remediation company called out ERI because Asbestos was found…read more From the moment Jack stepped into my home he was not only friendly, he was courteous and kept us well informed throughout the process. The crew handling the removal were also very nice and did a great job. I would totally recommend this company!

We had a drain pipe leak that lead to finding asbestos in our walls. Sergio and Raul did a great…read morejob fixing everything, answering questions and respecting our home. Highly recommended!

(Inspected 01/13/26 TU from 11:00am-1:00pm). Hopefully, we wouldn't get bitten by any pests…read moreespecially termites that might drive us away from controlling this investment property! My realtor came across Bite Away Termite & Pest Control through a referral in our search for a company to handle a pest inspection of an investment property we were interested in acquiring. I was completely unaware of any such businesses in San Diego since we currently didn't have any properties in the market. Sadly, the ones I've used and familiar with in Los Angeles County didn't service outside of their region. Of course, it was always nerve-racking to deal with an unfamiliar vendor especially when there was a lot at stake. Would this company's inspection take a bite out of any potential pest or termite issues!? QUICK BIO Since 2005, Bite Away Termite & Pest Control has been a local trusted pest control company that serviced the San Diego market. Paired with their sister company, The Real Estate Inspection Company, these two offered a one-two punch in both commercial and residential inspections in the event of buying, selling, or simply to detect any issues. Each qualified technician has been trained and certified, took their time and tried their best to inspect every possible area for any signs of activity, and then produced a detailed report of findings and recommendations. From inspections, treatments, to repairs and other services (such as insulation), they covered a wide swath to be your one-stop pest service. PURCHASE(S) Multi-Family Wood Destroying Inspection "Termite Inspection" ($149.00): With three distinct structures and five separate units on the lot, this was more than fair. I wasn't aware whether or not there was a detailed rate card or if the price was negotiable since I didn't book the service. A detailed and thorough digital report (a small enough report easily printable at home) was available in less than 24 hours that highlighted various areas on the property with accompanying recommendations. SERVICE From scheduling the appointment, payment was handled after the inspection, and communication, everything was extremely smooth. Craig Fortes was our inspector, and he was very businesslike and on a mission to complete his work. We stayed out of his way so as not to slow him down. Once he finished, he briefly gave us some notes, but ultimately, he said to wait for the full report. Everything was straightforward which was perfectly fine with me - thank you! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=4SYdM532IjyfeMKKA94yhA PARKING (N/A) Since their business was all about coming to your location, out of courtesy you tried to have a convenient spot for them to park their vehicle. Otherwise, they were more than happy to park out on the street. ATMOSPHERE, DÉCOR, AMBIENCE Although I'm sure they had an actual main office, that was rather inconsequential since the real place of business was at any given property where the service was needed. ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL I was confident with my first time hiring Bite Away Termite & Pest Control and would definitely keep them in mind if we decide to look for more investment properties in their coverage area. Their rates were on-par with other vendors I've used, the complete report of the entire property was concise and easy to understand, the inspector was all business, and the communication was efficient. Now, it was a matter of how much the seller was willing to work with us based on the report, whether repairs would be done, credits would be applied to the purchase price, or the deal falls through. And, whenever possible I liked to support small family-owned businesses (they seemed "small" enough). I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $149.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice... AMEX! 4.0 STARS

Bite Away has provided excellent service for my house before I even closed. Ace did an amazing job…read moreon the estimate and all the follow through was professional and well presented. All the technicians have been very thorough and respectful of the property. Just recently, technician Paul Figueroa did an outstanding service, quick and thorough. I appreciate the hard work and wanted to make sure the boys and girls at Bite Away knew that fact! Thanks!