It's been a while since I've dined in and there is a crowd but we were on the waitlist for 2 just over 5 minutes. The hostess, Carla was amazing handling takeout orders, waitlist and seating with a smile. Our server Susie was wonderful. She was attentive and navigating all the customers well. The food is delicious. However, my onions were NOT grilled as requested with scrambled eggs and cheese so I sent it back. I never do. I know not to order that in the future. Hubby ordered an omelette with pancakes. It wasn't hot so he asked them to microwave the plate. After that Steve appeared to see if everything was okay. It was fine but not fine because I didn't get what I wanted. Will 4 stars for the service, tasty good and clean restroom. When it's super busy, stick to the printed menu. :-) read more

Biscuits Cafe - 2 scrambled eggs, 2 egg whites and 2 sausages - Cafes Near Me - Surprise, Arizona

To: Corporate Leadership, On June 4th, I ordered a biscuit sandwich with no cheese (highly allergic) to go, from your location in Glendale, AZ. I got my order without checking it, and drove to my office in Surprise. When I sat down at my desk and opened my order the sandwich had cheese on it. Obviously, I was upset, but no worries there was another Biscuit Cafe located here in Surprise about 8 minutes away. So, I got back in my car with a completely uneaten in tact order and went to the location here in Surprise. I spoke with the host about what had happened and she proceeded to go get the manager. The manager informed me that they would not re-make my sandwich, citing that they would be providing uncompensated product. I asked her if she was serious about her position? I work in Corporate Finance, and I could not believe that her position was to not make right an order over what ultimately is very little in food cost. My sandwich was about $15 with tax, so removing tax and your margin out of the equation, this was not a serious financial inconvenience for your organization. Truth be told it's not that significant of a financial inconvenience to me either, it was more of the principle. Any customer facing organization understands the power of negative reviews as an impact to marketing and having bad reviews etc. over a sandwich that probably cost you between $4 and $8 including labor cost is not smart management, and you should definitely take a look at the decisions this particular manager at that location is exercising. read more

Linda is amazing, We came in and I saw her My daughter worked under her when she was 17 it was her 1st job And I feel like Linda had a part and shaping my daughter and her career, and she is doing amazing now at 21 she has a great job And I contribute those learning skills to what Linda did for her many years ago, very appreciative of that. Plus the food is Amazing and with Linda as our waitress we had great service. read more

This is a very popular place on the weekends, especially for brunch. Their food is average to good. If you are here during the busy hours it can get very noisy. I try to go on off hours. I like their pancake combo. read more

We have enjoyed many times. The food and services are excellent. I especially like their Club Sandwich. Breakfasts are great also. They are always busy but definitely worth it! read more

Stopped by this morning for breakfast while out running errands. Sadly, it wasn't the usual delicious breakfast. I ordered the chicken fried chicken at $19.25 and for that had a small, very dry, thin chicken breast (that I couldn't finish, it was so tough), too many red potatoes, and barely toasted toast. The service was very good, hence the three stars! Needs much improvement to get back to a five star rating! SherryBFoodie read more

I've been three times in two months and have not been disappointed yet. Great biscuits, as the name implies. Service can be a little slow if you go early morning. Great coffee and homemade jam, over all great selection of breakfast items. A little loud, need some acoustic panels put in to reduce the noise. May sit on the patio next time. read more

Yep, I'm still eating at biscuits. They really don't disappoint. Service is always on point. The restaurant is always clean. Everybody is so nice. It's always packed! And you get your moneys worth. There's a lot of brunch places in the Valley and biscuits has yet to disappoint. Consistency is key people! read more

Always enjoy our breakfast here great options, coffee could definitely be better. Service was great!!

First time trying this place out. The kids meals were a decent size, decent price. I only ordered a crème brûlée doughnut and this thing was like a meal! I highly recommend having a cup of coffee with it. It's the very best doughnut I've ever had! I Love that thing..I'm coming back for it with my husband to try. read more

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Flights on flights on flights. Loved the flight theme!! I have never seen coffee flights before so that was impressive and for $5 they will add Baileys or khlua! I got the coffee flights with Kahlúa added. The food was delicious! So fresh. I got a veggie omelette, with red potatoes, and toast. There were many veggie options not many vegan options that I can think of though. Service was great! Very friendly, patient when the kids wanted to order for themselves. We got a nice big booth in the back. Honestly I'm obsessed and been telling everyone about this place. I told my bestie I was visiting that we are coming back when I'm back in Surprise. read more

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Went to Brunch with son and dil. Noon thirty place was packed. We were greeted and sat right away by a very friendly hostess, a petite young lady with a warm smile. The server was right over, beverages hot coffee and Iced Tea, refreshing and kept full. We all had the Build your own, pick 3: eggs, bacon and English muffin perfectly prepared for me. The bacon was so delicious, thick and yummy. My son also pick 3: ham and cheddar cheese omelet, red potatoes and biscuits and gravy , comes with 2 biscuits and fresh homemade sausage gravy. DIL chose pick 4: scrambled eggs, hash browns, bacon and biscuits and gravy. WOW!! Portions are large, food was great flavor, service was spot on! Lots of food to take home for later. Only recommendation, crisp up red potatoes and hash browns and go easy on the oil. Highly recommend! Thank you. read more

Food is really good I absolutely love it. Definitely coming back here. If you guys are ever in the surprise area check out this place.

Overall was really good!! Wasn't a fan of the gravy they used for the biscuits but the rest of our food was fantastic. Also the portion sizes are much bigger than we expected so you get your moneys worth. The staff was also friendly and took care of us. Would for sure come back!! read more

Biscuits Cafe - (1) Biscuit and Gravy Combo - Cafes Near Me - Surprise, Arizona

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I love their biscuits and gravy here! My husband loves the churro waffle. I also recommend getting the red potatoes instead of hash browns because they are delish! We always take new people here because they have a bit of everything! Craving a sweet cinnamon roll something savory? Biscuits and gravy? Burrito? Benedict's? want to try everything? Mimosa flight, BACON FLIGHT! they also have a lunch menu and lighter options! They get busy but are worth the wait! read more

We're new to the area and headed here for breakfast today. The wait staff was friendly, and attentive without being pushy. I had the bacon egg and cheese and the biscuit was superb! Good bacon and what was definitely an over easy egg was tasty. The hash browns are the best I've had in a while. Coffee is meh. Hubby loved the crispy edges on the blueberry pancakes and said they were really good. Diner-style tables and a small selection of booths with some cute art. read more

Maria, our server, was a delight. She was fun to chat with -- we came in not very long after the restaurant opened, and only three other tables were occupied -- so we had a moment or two to talk. Very fine person. Our coffee cups were brought to our table. My partner ordered her standard breakfast, biscuits and gravy, and I had the Original Breakfast: eggs over medium, bacon, hash browns, and pancakes. The food was very good -- but neither of us could finish our meal... the portions are very generous. Maria was attentive without being a nuisance, and my coffee cup was always topped off. Service was excellent. Well done. read more

We stopped in on a Sunday about 9:45am. The wait was fairly short. Fortunately, we were seated outside because the noise level inside was insanely loud. My wife ordered French toast and crispy bacon. She even stressed that she wanted the bacon crispy. I ordered a cinnamon roll and a side of the chicken apple sausage. Turns out they were out of chicken apple sausage after being open for just over 3 hours, so I settled for the sausage links. Mistake. Part of our food order arrived a bit later. The French toast and limp bacon along with three sausage links and no cinnamon roll. My wife asked the server for crispy bacon. The server was very nice and accommodating. The sausage links were not good. My cinnamon roll arrived several minutes later and it must have had a full cup of icing on it. Were it not for the icing, the cinnamon roll would not have had much flavor at all. It was as if the large amount of icing was added just to give it flavor. I ate less than half before abandoning it because like the links, it was not good. A person should not leave a restaurant still hungry. All in all, the food was not good. The staff is great, but that's not enough to bring us back in. We do not recommend Biscuits Cafe. read more

Great food with large portions. $24 for breakfast. Staff was nice and not rushing. Cleaned dishes off the tables when we were done eating. That was a big plus to me! That's why I will go back! read more

Ordered 2 BYOB. Great value. Serving size is huge and food was very good. The flavor of the gravy on biscuits and gravy was different, good but different. Server was fantastic. Attentive, polite, friendly and helpful. Sat outdoors, although no fans, even at 7:00 am it was a little warm. Outdoor fans works make the outdoor seating perfect. Thank you for a great dining experience. read more

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The only reason this is not 5 stars is the price. A little spendy but worth it. The service was fast and friendly and the food came out quickly. Best sourdough toast i have ever eaten. Portion sizes are not overly large but definitely decent sized. Very clean and old style café vibes. Bathrooms super clean. Definitely not a 1 and done read more

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Just left my Surprise location and they have gotten worse! My server was nice and attentive. I ordered the corned beef hash and they got it out to me in just over FIVE MINUTES! And what I got wasn't even corned beef hash! It was corned beef with scrambled eggs on top with hash browns on the side that literally looked like it was mass made in a sheet pan! And everything was lukewarm!?! I also substituted the toast for biscuits and asked for a side of gravy. The gravy was lukewarm to yet the sauce cup it came in was hot! I got microwaved gravy!?!?! Their sign of "we don't serve fast food, we serve fresh food fast" is a lie! Not worth the cost and the disappointment. read more

If I could give a higher rating, I would. First, for those with gluten allergies, you will love all the options they have. The food was excellent and huge portions. Service was superb and very attentive. I wish I lived nearby as this would be my weekly breakfast joint. read more

The food was all well cooked with good flavor. The country potatoes fried lose a lot of flavor compared to the baked country potatoes. The pancake and biscuit were fluffy. The corn beef hash was well seasoned. Good service as well and a family friendly atmosphere. I would choose Biscuits cafe over other similar restaurants. This was quality food, cooked well, with good flavor. Nothing was horrible. But nothing was something I would have to go back for. read more

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We come here occasionally and I am posting this real time today. We waited for almost half an hour to get in, placed our name on their wait list. We get a text message at 10:18 saying our table is ready. There was a long line of people who continued to cut to put their name in or get their tables so when we got to the front it was 10:21. We were told that it had been over 10 minutes so they took our name off. I said it has not been over 10 minutes, showed the hostess my phone saying it was 10:22 and we were waiting for our table. They told us to hold on and then proceed to tell us they called us and it was over 10 minutes which was a FLAT OUT LIE!! They NEVER called us. They called 3 other parties before we got a text but none of them were for us. Instead of doing anything to resolve the issue that THEY caused and get us a table, they basically said then couldn't seat us. This is so unbelievably rude especially after we waited as long as we did. I am so disappointed and don't think we will be back. They could care less! They could have sat us and fixed their mistake, but refused to, and instead tried to blame us when we did nothing wrong! No accountability and it's just wrong. read more

Biscuits Cafe - Cafes Near Me - Surprise, Arizona

This place keeps on getting worse, undercooked potatoes (too many times) to dirty cups, service is ok, nothing fabulous, however you will prefer a waiter instead of a waitress, the females there aren't too happy working there. I wouldn't recommend this place at all, in fact you should steer away from this place to save yourself a bad taste experience. (I had no lipstick or make up that day, at all). Oh I don't really appreciate people sweeping right next to me when I'm eating, not ideal. read more

Biscuits Cafe - Dirty mug. - Cafes Near Me - Surprise, Arizona

Full disclosure: based on my food, it was 3 stars. However, my in-laws like this place. My daughter ordered the country fried steak and liked it better than the last one she had from another establishment. She gives her food 4 stars. We came in around 11AM on a Thursday and were seated right away. Seating is plentiful. The place has a good amount of light. The decor is colorful and bright, has a touch of country theme (distressed wood, etc), but has a lot of those hanging signs with cutesy sayings. There is a decent selection of savory and sweet items. I decided on the BEAST Benedict (bacon, egg, avocado, spinach, tomato). It sounded different, but it has all the things I like, so why not try? It was a good amount of food, but it did look like most of my plate was covered in hollandaise. That's no big deal, however the flavor of the hollandaise was just okay. The hash browns it came with were plentiful, but the flavor was just okay as well. Normally I like to have them with ketchup, but most of it was covered with hollandaise. Service was good. Our server checked in on us regularly. Food came out fairly quickly. I would come back, but I'd definitely like to try something entirely different, like maybe pancakes or waffles! read more

Place is very inconsistent in quality. I imagine they may burn through staff as I don't commonly get the same server in the mornings. I brought my son this go round and he ordered the kids pancake, with bacon and egg. I got a pick 4 of biscuits and gravy, hashbrowns, strawberries (for my son) and eggs overhard. The food comes in a few minutes, even when busy, so that is cool, but as someone who has been here probably 10 times, it always seems to be hit and miss. This time they hit on the eggs, pancakes, bacon and berries, but missed on the hasbrowns and biscuits and gravy. The hashbrowns were soggy with oil, they were hot, but almost felt like they had been sitting on. The flat top a long time in oil. The biscuits and gravy tasted bland, normally they are actually pretty good, so maybe someone messed up the white gravy. Idk. I had to add cholula and pepper and was still just ok. Our server was excellent and the restaurant was well maintained. They have newer looking menus and seem to have raised prices. They seem to be starting to price themselves out of my business though. While I do enjoy it, their 3 biscuits and gravy are 18$ now, while a different breakfast spot a few miles east is 11$. I get with inflation and such, but as breakfast spots, they are generally considered cheaper food and for the prices I don't feel you get the consistent quality for the cost. read more

Biscuits Cafe - Cafes Near Me - Surprise, Arizona

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Stopped by for brunch. It was super busy, with bit of a wait but it gets moving. Our server was very kind and friendly. She took our order quick and answered any questions we had about the menu. There is a lot of options on the menu. It was hard to decide what to try I ended up with the fiesta chicken wrap and it did not disappoint. The portions are good size. Others on the table ordered the burger, the egg Benedict and salad. It was all really good. Inside is clean and spacious m, they have booths and tables so you have option for seating. You can tell they are busy but on top of everything. Overall a great place for breakfast/lunch. read more

Biscuits Cafe - Fiesta Chicken Wrap- OO - Cafes Near Me - Surprise, Arizona

We ate here for the first time and it was a mixed bag. The service was good and the waitress was attentive. The restaurant itself looked clean and they were pretty busy. The pancakes, loaded hashbrowns, and chicken apple sausage were all good. The ham had a little sweetness to it, but I enjoyed it. The biscuits were light and so fluffy and delicious. The items that missed for us were the red potatoes and the sausage gravy. The gravy was cold and bland. And the potatoes, while they looked seasoned, were also pretty bland. Overall, I'd eat here again. read more

Biscuits Cafe - Biscuit and Gravy Combo with sausage and loaded hashbrowns Original Breakfast with ham and pancakes - Cafes Near Me - Surprise, Arizona

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I have been here over 6 times over a couple of years. It is a large facility with many tables and booths and a wing to the right when you come into the room tar has about a dozen tables that is more comfortable and intimate and not such a loud busy feeling. The food is always on time and delicious with a large portion. I usually can't finish or get the left overs boxed. There salads as lunch entrees are big and if you have if with protein you get a lot of protein. The breakfast is normal fair good. All food is good. Not great but good it is a busy place with occasional wait for a table. Not a cozy intimate kind of place. Staff are on top of things, efficient, never had a less than Positive experience!!! Enjoy!!! read more

Stopped in on a busy Sunday morning before the rush. We ordered the BYOB of: buttermilk, chocolate chip pancakes, bacon, sausage (well seasoned) and a fruit cup - which was sad & tasted like it was out of a container. My friend ordered the buttermilk and got two pancakes, whereas I had the chocolate chip and only got one. All was not lost tho...I asked for extra chocolate chips & strawberries on the side (in lieu of the fruit cup) but they served them on my pancake with lots of whip, which was delicious! They have a huge menu, prices are decent and the service was great! read more

Biscuits Cafe - Buttermilk pancakes + two meats. - Cafes Near Me - Surprise, Arizona

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Undercooked hash browns and chicken fried steak could be a lot crispier Waiters should be trained to come to table to ask if everything is good read more

I read the one Star reviews and on my visit all went well. From the service to the food. I had the loaded hash browns and they were great. The biscuits were also fluffy and tasted great. I guess try the restaurant yourself and see what you think, like I said it was a great breakfast for my wife and I. read more

Food was fantastic - giant portions, well-cooked and hot. Coffee hot and refilled regularly. Ordered biscuits and gravy, scrambled eggs, sausage, potatoes. Only thing not quite perfect - donut was greasy. Not my fave. Regardless, we will be back. read more

We usually go to the Biscuit Cafe in Glendale, but happened to be close by this one and thought we'd give it a try. Same good, delicious food. Got the biscuits and gravy which is our favorite entrée and it did not disappoint. Service was exceptional as it always is in their other locations. You just can't go wrong with any Biscuit Cafe. Bacon is thick, hash browns always good and the eggs are always cooked just right. We're already looking forward to our next meal regardless which location. read more

Man was it hot when we got to Biscuit Cafe. They had seats and misters outside for us. They told us a 25 minute wait but we barely sat down and our table was ready. I ordered the corn beef hash w a side of sausage. You could tell the corn beef hash was home made so were the biscuits. My whole meal was tasty. My friend ordered scrambled eggs, sausage and a fruity pebbles French toast. That French toast was the BOMB! read more

Biscuits Cafe - Biscuits Corned Beef Hash - OO - Cafes Near Me - Surprise, Arizona

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I've been here 4 times over the last couple of weeks with different people since it's one of very few breakfast joints nearby. Love that they have gluten free options for pancakes, waffles, and bread. However, I have only tried the bread so far and wasn't a huge fan. But it IS hard to find good gluten free bread. With that being said, definitely don't recommend the benedict on gluten free toast. It didn't really pair that well. It's like potato chips in salsa. It works if you're desperate I guess but no thank you. Biscuits and gravy was good. I only stole one bite from someone else's plate...I'd steal bites again. The cinnamon roll is good. It's got cream cheese frosting. It's not dry but it's not gooey like cinnabon. It lives in the middle of the spectrum and I'd split it with someone again but not racing for another one. Cinnamon rolls are my jam so I had to check it out. Lol The build your own breakfast is decent. Love the sausage links way more than the patties. Bacon crispy was delicious flavor!!!! I always ask for hashbrowns crispy and I have yet to have them actually come out more than 15% crispy...so majority of those go uneaten. I do think the prices are a bit high for a basic breakfast but it won't stop me from coming back due to very limited options and the fact I dont get sick afterwards like some restaurants. Service has been fine each time and the ambiance is super casual. If you need somewhere chill for breakfast with standard options and the perk of gluten free items, you won't be mad. read more

Biscuits Cafe - Cinnamon roll with cream cheese frosting - Cafes Near Me - Surprise, Arizona

My daughter & I had her birthday brunch yesterday coming for the first time. When we entered we noticed it was busy but not overcrowded so we just had to wait for someone to seat us. Someone came & sat us at the table & gave us our menu's. Our waitress nice lady w/ her hair pinned up w/ beautiful curls & freckles (can not recall her name) ask for her drink orders & if we need more time w/ to order. Once she returned I told her it's my daughter's birthday & we ordered the 2 biscuits w/ sausage gravy, eggs & 2 sausage links, Country omelette w/ the sausage gravy on the side which comes pancakes or toast, hashbrowns or potato's w/ Blue raspberry lemonade & water. Our food arrived very quickly & portions were big as well. We both enjoyed our food & the only suggestions we would have is the sausage gravy needed to be seasoned better, hash browns needed seasoning as well & cooked just a little longer on the grill & for the special lemonade's to be in a larger mug glass for $6.50 w/o refills. The prices were pricey but reasonable because of their portions ranging from $13-17 a person depending on your food selections. The waitress surprised our daughter w/ their huge cinnamon roll for her birthday & wished her happy birthday. She was amazing, kind & attentive during our visit. We will definitely be back again. A tip to sign up for their reward program to get a points of for your orders which will add up to free rewards. read more

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The restaurant was not bust at all after a long flight into AZ. We were seated right away our waiter was nice and answered all my question I had about food items offered. Music was playing and not too loud the place looked clean. The food came out hot and was very delicious. That French toast flight was very filling. read more

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