Ordered takeout tonight - General Tso's chicken, Shrimp lo mein and a spicy tuna roll! Everything was excellent and portion sizes were great! I didn't realize they have a patio in the back - we will have to check it out next time! read more

I'd give them a -100 if I could. This is the worst place of business. This is the 4th time we've ordered here and they lie, they charge so much. They are the worst! They don't let you use coupons. We spend at least 70$ each time and they rip us off. Not one packet of soy sauce. Not ONE!! We've been beyond wonderful customers but they took this too far. They spit in their food and think they can charge this shit? Don't go there they are awful!!! Absolutely awful!!!!!! And have no customer service. Highly advise don't go to this disgusting place.THE WORST customer service!! read more

Ordered food for delivery from here. The delivery took FOREVER, and we were missing more food than we received. The sushi tastes awful. Won't be ordering from here again. read more

This use to be one one of my favorite places to eat, however, sometime last fall something changed here. I decided to give them another go even though my last order back in September 2018 was not the best (food tasted different - like different oils were used etc.). My boyfriend and I placed a take out order on Saturday. My boyfriend ordered orange chicken and fried rice, I had the lo main with tofu and veggies. My boyfriend again commented that the rice tasted a bit "off", my order however was pretty good which is why I am leaving three stars. The noodles had a perfect texture and my veggies were fresh and crisp. Down side - our stomaches felt bloated and upset about an hour later. In regards to customer service this is where things got a bit iffy - We specifically asked for forks and napkins with our take out order as we are in the process of moving / settling into our new home and our kitchenware is still in boxes hense a take out order. There were no forks or napkins included in the bag so we decided to turn around and request them again. The women who was working apologized and handed us two forks - again no napkins and went back to eating with her co-works while being still open. I understand that we had a late take out order - around 9:00pm, but when you close at 10:30 pm I expect that all of my oder should be included along with staff actually working. It's pretty unprofessional for an entire crew to be seated at a table eating what I assume is left over food for the day an hour before you close. read more

The outside pickup window is great! and so was the food. Everything tasted good. I ordered the honey walnut shrimp...yum! I wasn't sure what to expect, loved it! read more

Came here for a Bridal Shower Luncheon, seated in a private room that could fit up to 20 people, located in Arlington Heights Downtown. The food here is flavorful. They have a wide range selection of Asian cuisines, including Sushi! This place is comparable to some of the restaurants in Chinatown. So if you're not keen on driving in to the city & road raging through the I-90 traffic, the variety of tasty dishes here will satisfy your Asian food cravings. read more

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Absolutely wonderful, delicious meal. Go with good friends, prep your taste buds and get aggressive. The friendly staff will make sure you perfect your evening. Bravo!!! read more

Bistro Chen - Sushi Bars Near Me - Arlington Heights, Illinois

Well, after about a billion great experiences with Bistro Chen delivery, we decided it's time for a five-star review. Every time we have ordered in the past couple of years, the food arrives before it's supposed to (+!) and is piping hot (+!!). I'm not in love with the online ordering platform they use, but it's fine and they have their own guy doing the deliveries, which we love for some reason. Egg rolls are so, so good and their house-made sweet and sour dipping sauce is *chef's kiss*. Their curry dishes are a hit, but my money's always going to be on the orange chicken -- lots of big chunks of white meat and an excellent breading:chicken ratio. Five starts, Bistro Chen! read more

As a hardcore true Chinese girl this place is pretty good! The dim sum is nice and fresh, not greasy or old tasting. Yes there is Chinatown for dim sum, but let's be realistic - it's not around the corner and there can be lengthy waits for a table. For my dim sum fix this place is it! They actually had some dishes I don't see at many Chinatown restaurant. I came with my family on Father's Day & we were immediately seated. Our server was polite and friendly. My sons (ages 3 & 5) enjoyed their meal. Our server had their food out quickly so they could start eating. She checked back frequently and overall all the service from everyone was stellar. We make sure our children behave whether we are the only ones or not in the restaurant. It is a business after all and yes, they are young but they know you don't run around in a restaurant. We didn't have any problems with the manager or any of the servers. We were actually complimented. Overall - really good dim sum and top notch service! Can't wait to bring my parents here for dim sum. read more

Great spot for Dim Sum when you don't feel like driving to Chinatown. Great prices and I'm always happy I can get two of my favorite things, dim sum and sushi! This is our default spot in the burbs. read more

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It's good but the noodles are too thick and the broccoli needs to be brought out much hotter / steamy. I hate when broccoli is not super hot because the sauce cools it down. The turnip cake needs a crispier outside so they need to fry it much longer. The egg tart's crust were hot but the egg filling was cold (gross). That doesn't go well...the center needs to be hot. Otherwise all the other things we had were good. The snow peas that they have on weekends only are awesome. I actually like it better than broccoli I found out after trying the snow peas for the first time. The snow peas look more like collard greens sorta. I posted pics, you can see the peas next to the broccoli. read more

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Great food!!! Crab Rangoons meaty and their fried pineapple rice is so yummy. Generous portions and food has a nice spice taste. Highly recommend this place. They give a 10% senior discount which I just found out about!!! read more

Came here for their Sushi buffet/Dim Sum for $25. We ordered a good mix of sushi and dim sum entrees and unfortunately didn't particularly like anything we ordered. I thought the sushi was pretty bland. We got the black dragon, surf & turf, aki, and volcano. For Dim Sum we ordered the bbq pork buns, shrimp dumpling, shrimp rolls, and the spring rolls. I was disappointed in the pork buns and shrimp dumpling. I felt like it was majority dough with very little filling and the filling in both the buns and dumplings weren't very flavorful. I don't expect the food to be top notch at a buffet, but I've been to many other sushi buffets and have had a better experience. In terms of Dim Sum, maybe I'm spoiled having experienced amazing Dim Sum in Chinatown. I was pretty excited to see this place in the suburbs, but I don't think I'll be back. read more

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Service was great! The food was great as well. Only reason I gave 4 stars was because I only tried the dim sum and one roll. I'll be leaving another review once I try an entree and more sushi. Great first impression though I loved how they have 2 kinds of chopsticks at the table and forks if you need them. Free refills on soft drinks was nice and they have a happy hour for alcoholic drinks. I've had dim sum in Chinatown and this place is just as good and not to mention portion size they are big! I'm very pleased. read more

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Food is awesome. Delivery services from the restaurant is free ( if you order from their website directly). Delivery staff from the restaurant are always polite, responsible and reliable. We had delivery couple times from the restaurant, very fast. Highly recommend. read more

We were going to go another place for dim sum, but the wait was over an hour. So, my husband and I relied on yelp to find us an alternative place, and we found Bistro Chen. The restaurant is located in pretty downtown Arlington Heights. They have free parking in the garage a block away. We were lucky to find street parking outside the restaurant. We were quickly seated. The place reminds me of an 80s Chinese restaurant. It was definitely not posh or modern. The dim sum menu was small and probably had around 20 something items. The food was piping hot and tasted okay. I don't think it was terrible, but it wasn't something that would keep me wanting more. The portion size was big. Our favorite item there were the crab claws. The scallion pancakes left little to be desired. The pancake was over cooked and burnt to a crisp. I've never had it with sweet and sour sauce before. Typically they are served with a soy sauce type sauce. I think this place is for non-Chinese people. I don't think I will be back, but I can't say this place is inedible it's just not very refined or authentic. Lastly, the Clams and eggplants were both cooked in a hoisin sauce instead of the typical black bean sauce, which made the taste overly salty and not authentic. read more

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We usually do take out, which is good but this time decided to dine in. The sushi was great. the staff was very friendly . The patio was very comfortable and is covered so you can still sit outside when its raining. This is our new go to place for Chinese. read more

Amazing food and staff. My favorite place to go to for Chinese and sushi in Arlington heights.

Very good Chinese, and and the sushi special is a very good deal. Try it, you'll like it.

I ordered food from uber eats and five minutes after I ordered my food they canceled my order. Mind you, this was at 5 pm so this wasn' t before they were closing. I called the restaurant and they said that they did not have enough staff to deliver my food. I asked her then why is the restaurant available on uber eats. She laughed at me and said for people to pick up food. To cancel my order without even calling me is very unprofessional. The lady that I spoke to did not even care or seemed apologetic. I understand that with covid it's been difficult to find people to work, but I don't appreciate bad customer service. I am not longer coming or ordering from here. read more

I ordered from the online app, easy to use, a single California roll at 6:05pm, but the app then said I ordered at 6:35. Weird. I got to the restaurant at 6:20 and my order was ready. I got the order home and began eating and everything was good except the Nori which was literally so chewy I could barely eat it. I'm not a sushi connoisseur by any stretch, but I have eaten everything from grocery store pre-made California roll (which my friends call gas-station sushi) to higher end restaurants and I've never experienced nori that I could barely chew. Did I order something wrong? read more

Incredibly disappointing. The crab rangoons were very tiny and were basically hollow. The egg roll was stale, and the sesame chicken was really small. Portions way too small for pricing, and the foods not very good. There's much better Chinese around Arlington Heights. read more

Currently writing this review as I'm sitting at this place for my first time. We were here for 2 HOURS!!!!. They brought out our sides about an hour after ordering. We got 3 water refills in that hour. I only ordered 3 rolls and a side of rice. It's not even busy. Understaffed maybe? If so, it's understaffing is causing me to never come back.i wish I can give 0 stars. Update: the sushi came, but it was coming 1-2 rolls per plate every 15 mins?? Wtf are they doing!?? I never got my third roll and my friend never got her 3 frikin rolls. I asked to cancel the order, but she said it was being made.. 2 hours later!!!!! Terrible fkn service and terrible place. The pan fried noodles were hard as a rock. The sushi was okay.. soggy rice. Sweet potato roll was not good. Soy sauce was extremely salty for some reason?? I love licking the soy sauce off the chop sticks, but it was super salty as it's in the "less salt" container. Man behind me just told the waiter that he's been waiting over an hour, so it's not just me. My parking limit is 2 hours and I'm about to hit that. Not coming back here. My friend just moved to the area and we've been looking for a good sushi place. This won't be it. Worst restaurant experience of my lifeeeee!!! read more

Best Dim Sum!! Everything comes out screaming hot and fresh. Owner and staff are attentive and incredibly nice. Try the egg custard. Bonus, don't have to drive all the way to Chinatown. read more

Dim Sum came in huge portions(6/10) pieces. Not too good. Bock choi was edible. Ribs were very bony. BarBQ port in a bun had all bun and little port. Shrimp walnut was coaded in sugar sauce. $30 was too much. Senior discount is 10% but must pay cash. Waitress said She is fron Hong Kong whete portions are this large. I'd prefer smaller quantit and better quality read more

Very decent dim sum. I like the beef chow fun, spare ribs and the turnip cake. Will definitely come back and try the roasted duck next time! read more

Bistro Chen - Sushi Bars Near Me - Arlington Heights, Illinois

Some friends of our live close but we live 20 minutes away but we take the trip and will definitely come back because the food is worth the trip! Best egg rolls! Fresh fried rice with large shrimp! Cleaned ! String bean and steak is awesome. Don't understand the coupon thing, they were expired and they wouldn't take them but offered discount for cash . I don't carry cash but they should just keep prices reasonable and forget the coupon or cash thing. I will be back. read more

Good dim sum, great service and not too busy, even on a Sunday. They are so sweet to us and even accommodated our baby and her dairy allergy. read more

Bistro Chen - Sushi Bars Near Me - Arlington Heights, Illinois

Ordered for takeout. Good, tasty food. Price is a little on the higher side, but you get large portions. Will continue to order from here!

Went again and this time with my family. Their patio out back was nice and better lit than the dining room at 7pm. Our server Edrol was very knowledgeble with sushi. So they had blue fin tuna! And they had Tu-toro or less fatty than toro blue fin tuna. We had both for the same price but would give the nod to the regular blue fin tuna. Thay also make a mean "Gone Chow Ngow Hor" or dried fried beef fun. Service and free parking gets an A+. read more

They advertise all you can eat and posted new menu for 2021, but it's not even offered when asked about it. What's the point? Why don't you update your information. read more

Expansive menu that is sure to have something for everyone. I had the box which allows you to choose two main dishes, a rice/starch, and an appetizer. One of my main courses was the orange chicken. I knew it would have some heat, but this thing was on fire. I downed my entire drink plus two glasses of water. It was good, just too spicy. Unfortunately, the level of spice overpowered everything else I had, The egg roll was good, but nothing special. Everything else ordered at the table tasted good. I will go back and the the orange chicken again, just with a little less heat. read more

I've given this restaurant a chance many times during covid because their food is good and I want to support local but now 3 times they've been over an hour late on the delivery (which is already an hour window) and only deliver after I call the restaurant several times -- I've been hung up on and told wrong information. Unfortunately they will lose my business after the 3rd time this has happened between October and Feb. read more

My parents are almost weekly regulars at Bistro Chen for the dim sum menu and now I finally got a chance to see why. Walking in, I was already impressed with the simple but chic atmosphere and how popular they were already upon opening on a Sunday morning. Service was excellent from the get-go from those who already know my parents by name to our server who was new to the place (wish I'd gotten his name!). The dim sum menu alone is enough to make your head spin so we mostly stuck to that as well as the happy hour drink pricing they already had going on. Can't beat that! We decided to go in rounds to gauge our hunger levels and they were very accommodating and patient while we debated. We started off with some small bowls of hot and sour soup, which I have to say was light years ahead of your normal Chinese takeout soup. It was thick and tart with just the perfect undercurrent of spice that left only the slightest burn on your lips, yet took the flavor profile to an unexpectedly complex place. We then started to receive our first round of dim sum: pork/shrimp siu mai, shrimp dumplings, and shrimp stuffed eggplant. I know what you're thinking - so much shrimp, but why? I was a little skeptical too but my parents assured me that it was not a mistake, and surely it wasn't. Every dish had shrimp as the star, yet the flavor and preparation was so different in each that I felt no redundancy in flavors or enjoyment whatsoever. The siu mai are meaty and tender; the dumplings are delicate while showcasing the sweetest shrimp I've ever tasted; the eggplant was hearty and covered in a sweet, sticky sauce that married the flavors perfectly. We then moved on to a slightly heavier course with the crispy crab balls and the pork belly. The pork belly, while one of the pricier items on the menu, is actually a very sizable portion and therefore I think totally worth it, especially considering how rich it is. The skin was the crispiest I've ever had on a pork belly which contrasted with the succulent, fatty belly perfectly. For me it paired very well with a little plum sauce; my parents, never having ordered it, were so enamored that they ate it plain. The crispy crab balls were equally amazing - while the breading looked heavy at first, it was actually very thin and gave way to a rich layer of ground shrimp encompassing a very meaty portion of crab. This dish is a crowd-pleaser for sure and it's worth ordering one portion just for yourself. We finished up with another round of the shrimp dumplings, since I wanted to end on something a little lighter and the quality and flavor had blown me away. When all was said and done we were seven alcoholic drinks deep with multiple rounds of food and still only ended up with a bill totaling about $80. How they're able to serve such exceptional quality food, especially seafood, while charging such low prices amazes me, but I can see why this place is packed on weekends and why my parents never get sick of it. I will absolutely be returning when I can next time I'm in the Chicago suburbs. read more

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On our weekly lunch date with Grandpa, and my lovely wife decided she was craving some Cantonese rice porridge... well considering we're in the burbs and it's a weekday, dimsum is hard to come by... but of course, we use Yelp, make some phone calls, and find out that Bistro Chen does serve it up! Decor: The place is modern/trendy Asian. Only a few years old (according to the super nice waitress), it's a great place for business, dinner dates, etc. Booths, tables, and a sushi bar... take your pick of what you're most in comfortable in! Service: Friendly from the start to finish. The Chinese waitress also spent some extra time talking with my grandfather (in Cantonese, as well as Mandarin) and took great care of us. Overall great service, but she was really exceptional. Food: You know, I came in planning just to get dimsum dishes. And then I wanted to get a noodle dish for my grandfather (he's a sucker for noodles), and of course the porridge for my wife. And then she recommended a few house specialties... so yes, I totally overordered... But here's what I learned: Rice porridge with pork and egg (congee) - Not very flavorful unfortunately... I'm guessing that they have a big pot of porridge warm, and then throw in whatever ingredients you ask for with the congee (chicken vs pork and egg vs. etc.) which is why overall, it's not very flavorful. I'd suggesting avoiding. Egg drop soup - Simple, warm, perfect for a 50 degree or below day. And very tasty. And it came with our lunch meal! Turnip cake - Crispy edges, soft mushy interior. Just right. Exterior could use some more crisping probably, but the edges were just right. Chinese Meatballs - These guys were so tender and light... and the flavor was just right, and steamed right in the bamboo container. Delicious and worth getting. String beans with pork - This was the hidden gem/sleeper of the place. I have no idea how they made it, but this was really amazing. I get this as a side dish everywhere we go just to have some veggies in our meal, but honestly, I'd go out of my way just to get it here. We even brought it home to my parents (too much leftovers), and they even mentioned how good it was. When a Chinese mom that cooks all the time says it good, it's damn good. Seafood Noodle Soup - The noodles were good, the seafood was plentiful. It just didn't quite come together perfectly. Don't get me wrong, it's a good bowl of noodles, it's just not quite perfect. Crispy skin chicken - The waitress introduced this as one of their specialties. It was quite tasty and definitely worth checking out! Skin was crispy (per the name sake) the chicken was cooked just to the right texture to have some chew. Eggplant and fish pot - Another one the waitress introduced as a specialty, this was out of this world good. Lightly coated fish, eggplant, and all put into a pot simmering with a sauce... I could eat this all day. Seriously, get this dish. It's so good.... Pork belly - Skin was crispy, meat was tender and chewy... but I've eaten and made a lot of pork belly in my amateur chef career, and I think I've made better... Verdict: Amazing spot, wonderful customer service, more hits than misses with the food... get the string beans with pork, and eggplant/fish pot, and I'll nearly guarantee you'll leave with a happy stomach. I definitely plan to return to try some of their other dishes! Note: They serve sushi here as well... which I"m always hesitant to try when sushi isn't the sole focus of a place... but perhaps we'll give it a whirl? read more

4 stars for dim sun ONLY! Better places exist for everything else. My first visit in March had highs and lows so I wanted to go again before writing a review. The second visit was similar, the dim sum is great but the other offerings were disappointing. I had a taste from the entrees my friends ordered and they were very hit or miss with some being ok while others were bland. This is irritating because you have no idea what to expect. The drinks weren't anything to brag about either. My second visit was out back in the patio which was nice. It was 7pm on a Saturday night and it was almost empty inside. Ouch. Still, why the slow service? At least the servers are kind and accommodating. I didn't get to try my dad's entree but he was able to finish it on top of the egg rolls and dumpling he had. You know how at most Chinese restaurants you can split on entree with someone and be full? Not here. I split a noodle dish with my brother after a couple dim sum orders and we were still able to order another round of dim sum. The noodles were a letdown too, they ran out of duck so we had to go with pork and we asked for lo mein noodles although they didn't seem like lo mein at all. Also, half the pork was dry. I hope this place stays open so I don't have to drive to Wok n Roll in Rolling Meadows for dim sum. I want to try their Ramen but they have limited options compared to Mitsuwa further down Arlington Heights Rd, and for sushi I already go to Naomi's. Come on Bistro Chen, step your game up! read more

Discovered Bistro Chen while researching places within walking distance of the Metropolis Performing Arts Center in downtown Arlington Heights - but we didn't want to eat at a place right downtown to avoid the crowds on busy Friday nights. We were seated as soon as we arrived (what a difference a 5 minute walk out of the immediate downtown center makes!), the decor inside is quite lovely and the bathrooms were immaculately clean. We were off to a good start! Since we were going to the theater afterwards and it's warm weather outside we decided to share 3 smaller plates so as to not have any leftovers. They have a large selection of appetizers & smaller plates to choose from making it easy for 2 people to share & try a variety - much more than other Asian restaurants we've visited. They also have some of what I would consider more "authentic" Asian items (I'm not Asian so don't quote me on this...) that we don't normally see on other standard Americanized Chinese restaurant menus - in addition to the more standard fare of pot stickers and sweet & sour whatever. The price points were quite reasonable as well. We shared a sushi roll, calamari and the chicken & rice wrapped in lotus leaf. The chicken & rice wrapped in lotus leaf was quite bland tasting with no other apparent seasoning so we perked it up with a splash of soy sauce. The other items were quite good. Our server asked if we cared what order the items came out in, which was nice, and we said we didn't care. The food came out fairly quickly (the steamed lotus wrap dish does take longer) but the service in general, while it was very nice, was a bit on the slow side waiting for our plates to be cleared and then again for the check. We were charged for 2 glasses of wine when I had only 1 so that took some time to be corrected as well. We heard another table pointing out an incorrect charge for a food item on their bill as well with the same server so I'm not sure what happened there. We are definitely looking forward to going back and trying other items on their menu. read more

We wanted a local place with patio seating so I called to make a reservation for Friday night, but they don't reserve the patio seating because there was a and. No problem and cool, live music. We we arrived they seemed understaffed and unorganized but we were able to get a seat outside. The hostess/bus girl was awkward and made a point to tell us she wasn't a waitress but that one would be with us soon. However there was 1 waitress for the while patio (about 8 tables) and people were constantly flagging her down. We ordered Mongolian beef, a California roll, and a spicy tuna roll. The beef was good, but the portion was small. The sushi was awful. Both the rolls are falling apart and had like a fish pate in it instead of one big chunk. Weird. When the waitress cleared one of the plates, the soy sauce spilled on me, which happens, fine. However there was no offer to remove something from the check or pay for dry cleaning. Then when the hostess/bus girl asked if she could clear other plates, I told her she could take mine and the proceeded to stand there and wait for my husband to finish. Super weird. To top it all off, they misplaced our credit card, the musician was strange an inappropriate (the opening song was like "the only time I am sober is when my wife isn't around), and the patio furniture was mis matched and cheap. Never going back. read more

We came here for some Sunday dim sum and were not disappointed. As mentioned by Sherwin C., Bistro Chen is cook-to-order dim sum so there is a short wait and the prices are higher than Chinatown. But the quality is fantastic. We tried: Pork Congee w/ preserved egg Pork & Shrimp Siu Mai Spare Rips with Black Bean Sauce Steamed BBQ Pork Bun Shrimp Dumpling w/ Chives Shrimp Rice Crepe Crispy Crab Claw Beef Brisket w/ Daikon Chinese Sausage w/ veggies Our favorites were the congee and beef brisket. The congee was creamy bowl of pure comfort and the beef brisket had the authentic scent and flavor of Chinese herbs. I felt like the brisket was almost healing. Skip the spare ribs unless you want to crunch on bones constantly but the crab claws were tasty. I loved the fresh taste of the Chinese sausage with veggies but they really skimp on the sausage. I think we found 3 paper thin slivers hidden among the veggies. Get ready for a hefty price tag for this dim sum because we paid over $50 (tip included) for the above meal. It's not dim sum I'd eat on a regular basis due to the price but the quality here makes it the only place to get dim sum in the 'burbs without being disappointed. read more

My family has a yearly tradition of getting Chinese food after church on Christmas Eve. We used to eat at Chin's every year for Christmas Eve so when Chin's closed and Bistro Chen opened in it's place, we figured we'd try it out, for tradition's sake. The new owners of this restaurant completed changed the interior. Gone are the long booths and the dark, almost intimate dining area. Now it's an open area with brighter lights and lighter wood tables. It almost seems much smaller. The menu has changed in that there is dim sum and sushi on it. The entree menu is much smaller and streamlined. Which makes sense for the kitchen but it made it difficult to find something I wanted to eat. I'm used to the long sprawling menus of Chinatown restaurants so this almost felt like a joke. I almost ventured onto the sushi menu but then I saw they had sushi with mozarella cheese - uhm what? After much deciding, my family of four decided on two orders of egg rolls, an order of crab rangoons, Kung Poa Chicken, and the Volcano Chicken. The egg rolls were quite nice and the crab rangoons had more crab than cream cheese. That's where my enjoyment ended. The two entrees were more than enough for four to share but the Kung Pao chicken lacked the punch you usually expect. The volcano chicken, labeled spicy, was just lacking. There wasn't enough chicken in either entree which was pretty disappointing. Overall, I wouldn't make the trek to go back. But since it's one of the only Chinese restaurants in the area, my family will probably go back... just becuase it's there. read more