The portion size was huge. The food was great. I got the steak and eggs with pancakes. The service was excellent, especially with my rolling in 40 minutes before close. The only negative - the coffee was not good. I got the mocha cold brew and it tasted like watered down chocolate milk. read more

Breakfast at Big Bear Diner Napa- tried the $11 steak & eggs, found something weird in the meat after a few bites. Manager said it was a tendon... wasn't convinced. Ordered pancakes instead. read more

Decent diner in Napa. The eggs Benedict and hash browns were ok. Nothing special but I would come back. They have a big menu and the servers are friendly. read more

Hubby and I love our local BB Diner! We've never had a bad meal here and it's affordable. Hubby ALWAYS orders their Rueben Sandwich. It's perfectly grilled with a lot of pastrami and ooey gooey melted cheese. I'm a big fan of the Patty Melt, but I gambled on the Pot Roast Melt today? It was scrumptious with a good amount of Roasted Chuck that was tender and juicy. I especially loved the Horseradish Sauce! Served with hot Au Jus for dipping it was amazing. The service is always great especially if Michelle is your server. She's fun, sweet and engaging. We went about 3:00 pm to avoid the busy dinner rush. My tip of the day. Lol. So thank you Black Bear AND the skilled Chefs that never fail to produce a tasty meal. read more

Black Bear Diner Napa - Not my pic. This is off Yelp, and shows what you get if not modified. - Diners Near Me - Napa, California

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If you've never been here, it's pretty much reminiscent of a Cracker Barrel, except with a lot of wooden carved bear sculptures. It's a chain restaurant thats been around for about 30 years. We kept our menu choices pretty simple with an egg white scramble with everything on the side and a fried chicken dinner. The fried chicken seemed to me like it was made offsite and shipped here and it was very reminiscent of those fried chicken banquet TV dinners, except a little better. It's supposedly breaded and fried on site, but I beg to differ so I'll leave that for you to decide (the fried fish I had days earlier was similar). The egg white scramble and all the sides were definitely very good so no complaint there. They serve breakfast all day long and you get a big white fluffy biscuit to go with it. It's hard to find an inexpensive meal here in Napa, but they have the right formula working for them with decent food at a very budget friendly price. The bill for two including tip without drinks or dessert was right at 50 bucks. It's a place I'd return to and explore something else on the menu. Great service as well. Check out the photos below for greater insight. read more

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Our server was very sweet, she was extremely busy but still tried her best to get bk to us at a decent time. My daughter loved her chicken & waffles. I wasn't feeling my salmon dish with green beans. Wish I would've grabbed something else as it was lacking in taste. Overall, mutual rating, not too bad, not so great. read more

Black Bear Diner Napa - Diners Near Me - Napa, California

I've been debating on putting a review. I was there in march and when I got inside I wasn't greeted I was just stared at. When I was speaking to Reeize one of the cooks I was still looked at dirty and the cook himself. Reeize also likes to ghost woman after a pregnancy scare good thing it was negative. Wouldn't want him anywhere near me again. read more

Good Good Morning breakfast- breakfast for the win. Easy to park and we were quickly seated. We have the steak and eggs and a wonderful pancake. I like black bear diner. The menu has something for everyone and the ambiance brings me back to when I was a kid. Our waitress was helpful with her selections , kept the coffee full and our good was there fast. It was busier than expected - this reminds me how good things are here and it's good to see other people think so too. read more

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He enjoyed the black bear diner. It's good to go every once in a while to get that nice southern food in a hot cup of coffee, but I'd like to take this time to recognize, Lucy lucy is a waitress over here at the diner and she does a fantastic job. I am very pleased of the service that she gave us, she is dedicated and worthy and I like to take this time to recognize that waitress. I recommend if you get hungry.I suggest you go to black bear.Grab yourself a burger breakfast lunch dinner doesn't matter what it is and enjoy yourself.Take some time out to saber the delicious food that they have there.The price is a little bit on the steep side, but not too bad.I'll be well worth your trip read more

Thank you for my server. My daughter and I came in today for lunch. About 1:30 pm or so. Some may remember my daughter (Amanda). My sugar level was gone below 40, that was a dangerous level for diabetic. Amanda ask our server for some juice, to help me. Being that low is dangerous. Thank you black Bear diner. I am good because you our server fast response. read more

Ordered some food for pickup and I was treated like royalty. They really laid out the red carpet for me. Priscilla started it off with the great customer service during my order over the phone. Then the manager Marcos topped it all off. I asked him to take a picture of me and the Black Bear mascot because I've been eating the food for years and I've never seen their mascot in person. It was an amazing experience. I'll most definitely be back like the terminator. read more

Black Bear Diner Napa - Diners Near Me - Napa, California

We been come to Black Bear yesterday Monday 19 - lunchtime time. We live the food, love the milkshakes. BUT bathroom was really dirty. Need allot more maintenance to keep up. Bad impression when you eating and need to go a nasty bathroom. read more

I really enjoyed Black Bear diner matter of fact I'm still here the people of friendly people are good it really doesn't take all that long for you to get your meal you get large proportions for a fair price I would like to take this time to recognize Lucy a waitress is always it takes good care of me when I come in read more

Black Bear Diner Napa - Diners Near Me - Napa, California

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Been here a couple of times and the service has been good. Portions at Black Bear is big & you will have leftovers after eating here. The ambience at this location is nice & casual vibes to it. Huckleberry lemonade 5/5 This was my first time trying huckleberry lemonade & it was refreshing & delicious! I highly recommend it. It has the perfect amount of sweet and tartiness from the lemon & huckleberry. if you haven't had huckleberry before, tastes like a sweeter blueberry. Additionally you get an additional free refill so pretty worth getting. 2 biscuits & gravy 5/5 The portion for this item is HUGE. The biscuit I had were more on the fluffier side & they put a gracious amount of gravy on top of the biscuits. Taste wise, satisfying if you're craving biscuits & gravy. Cob Crispy Chicken Cob Salad 5/5 I love getting their Cob Salad & recommend getting it. The chicken is super crispy, the bacon flavorful & crunchy, pairs perfectly with the fresh & crisp salad. read more

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I have been very fond of Black Bear for many years. However tonight I had an unfortunite experience. We arrived at 730 on a Saturday night and were greeted at the door and escorted to our seats. While en route the waitress asked us what we would like to drink. I would like to be seated before ordering. At the table we were given torn menus and sat in a booth with torn seats, they were sticky too. We both ordered fried chicken and were told "we don't have it". "We haven't had any since the recall, and it was too much trouble ordering it." This is a menu item... There was a smell in the air the equivelent of a nursing home, stale and not fresh. We decided not to stay since we had come spefically for the fried chicken, and as we going I noticed that our waitress was sitting at the counter talking away and not paying attention to anything but the person next to her. PLEASE I love the concept and decor of the restaurant. Usually the service and food is very good, and it is very clean. Please keep up the good work and don't let things slide. I tried to find a way to let you know in a non-public forum but was unable to on your website. read more

Was seated with my daughter. They asked if we'd like drinks we order coffee and water. Delivered the drinks. No creamers were delivered. Thought maybe they don't do that here looked around and other tables had creamer. Then after we already had drinks they sat a family down next to us. They ordered drinks they brought coffees w creamers. Meanwhile we've been sitting over here starving. We've resorted To eating the jam packets. Then they come back and start taking the families order. They sat that family before taking our order, took drink orders before taking our order and now have proceeded to take their full food order before even getting some damn creamer to us. The family spoke the same language as the waitress and were the same color so it seems we weren't a priority at that point. My daughter and I got up through cash on the table for the horrible drink service we got and drove to a different establishment. It's crazy how poor customer service has gotten. Even in rich Napa. read more

I got the country fried steak with the country potatoes, and over easy eggs with the biscuits. this is my first time trying blackbear, and I disapprove only because I am a potato queen and these potatoes were not cooked all the way the over easy was a little runny. The steak was actually pretty good the biscuits. I don't understand why they were so freaking big. There's no way I'm gonna eat too too fluffy for me. The taste wasn't bad. I would not be eating here again. read more

Black Bear Diner Napa - Biscuits were way too big. - Diners Near Me - Napa, California

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If you're hungry, this is the place to be. It's not fancy, but as far as diners go, this place is great. Generous portions of good food. The eggs Benedict is hard to beat, and their bacon is excellent too. read more

April 2022 Black Bear Diner With approximately 141 locations with Brownsville, TX being their newest addition in 2021.The first location opened in 1995 in Mount Shasta, CA. Black Bear Diners can be found in states such as California, Nevada, Arizona, Utah, Colorado, Oklahoma, Oregon, and Texas to name a few. With over 17 different categories on their menu you can choose from it can satisfy the hungriest member in your party. Menu categories include hungry bear breakfast, pancakes, waffles, and french toast, omelettes and scrambles, 2 egg combs, bear Benedict, beary lite, burgers, specialty sandwiches, super salads, little less, weekly specials, homestyle dinners and steaks, and breakfast for dinner. I ordered the Bear Choice which comes with your choice bacon, link sausage, or smoked ham, and your choice of sweet cream pancakes, waffles, french toast, or biscuits and gravy. It's a generous portion so no need to order seconds, unless you want to. read more

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I came in today with a pick up order for my mom. Got a build a bear breakfast? Two sausages, two eggs, scrambled, and biscuits and gravy. The sausages were good, the eggs were perfect, the biscuits were good, but a little too salty. Not enough gravy. Overall pretty good. read more

Black Bear Diner Napa - Corned beef hash - Diners Near Me - Napa, California

We usually eat here whenever we say at Vino Bello. We've enjoyed the food and want to particularly give a thumbs up to a wonderful server named Michele with the green glasses. She is a professional in her position and should probably be promoted to train others to be like her. She has great customer service skills and a gem. Lastly and more importantly the ceiling panels definitely need to be replaced. It is dirty and unclean. It affects the proper enjoyment of the food and the environment. Other than that I would have given 4.5 stars. read more

We went to Napa BB Diner specifically for the All you can eat Pollock fish fry. Waitress gladly accepted our two orders but soon returned explaining they were out of Pollock and if Cod would be acceptable. We agreed. After finishing the three pieces of Cod, we wanted another helping of ALL YOU CAN EAT but were told they were running low on Cod and would not provide any more fish but offer a dessert choosing in exchange per Manager instructions. In my opinion, this dirty deed should have been delivered by the Manager. We were charged full price $16.99 for the All you can eat, but essentially received the Cod dinner which cost less. POOR PLANNING BY MANAGEMENT FOR FRIDAY NIGHT ADVERTISED FISH FRIDAY AND POOR REPRESENTATION OF SHORT COMING. read more

Worst experience at a Black Bear Diner. The Tri Tip looked like it was left over and microwaved. No flavor, inedible. The pot roast had gravy instead of pot roast sauce. read more

I have never in my life received the most perfect service. After the busy holiday we wanted to go out, eat and just relax. We drove from Fairfield just to try a new place and I think this might just be our new favorite black bear diner. They were busy and packed but didn't have a lot of wait time and it was pretty easy to find parking. The room was filled with families but the noise was not too loud. Michelle was our waiter and OH MY GOD was she an Angel sent from heaven. She made suggestions when we were trying to order for our picky kids to make it budget friendly. Even with the extras she remembered everything without a note pad. She brought drinks out first. All out meals came out together. The food is the same as other black bear diners but this time it was so much more flavorful. *Chefs kiss. Before we could ask for extra napkins or refills Michelle was dripping off what we needed. She brought the right amount of boxes out before we even asked. We literally did not have to ask for a single thing. It was like she read our minds. Everything was PERFECT!! We can't wait to come and see Michelle again. Xoxo read more

Black Bear Diner Napa - Diners Near Me - Napa, California

Very short, but factual review. If you want a Patty Melt...Not just ANY Patty Melt...you MUST go to Black Bear! Not only is the burger cooked ( to order) perfectly...I like Med Rare, but the grilled onions, gooey Swiss Cheese and Toasted Rye Bread make this a winner! The service is always impeccable with very affordable prices. So don't waste your time looking anywhere else. Just trust this Patty Melt Snob? Lol. read more

11/1/2020 Quarantine Day 230 I haven't been to a Black Bear Diner in a few years and we decided to go here for brunch before heading back to San Francisco. The restaurant has it's own parking lot which wasn't too full when we got there. BUT we were definitely deceived because when we got inside there was a lot of people. The hostess told us it would be a 20 minute wait which we were okay with since we weren't in any rush. We gave her a phone number to contact us when our table was ready. 20 minutes later... We come back and the hostess seated us at a table inside the restaurant. She leaves and our waiter comes with two newspaper menus and two cups of water. There's a lot of things to choose from but we decided on these: 1. The GRIZZ (his) 2. Joe's Hobo Omelette (mine) 3. Sweet Cream Pancakes (his) I do not exaggerate when I type this: THE FOOD TOOK FOREVER. Not only did we have to wait 20 minutes just to be seated, we had to wait 15 minutes for the waiter to come take our order AND an additional 30 minutes for the food to arrive. What also sucked was that no one checked up on us. I also noticed that the staff prioritizes takeout orders more than in-house orders because while we were waiting, I saw that there were at least 30 takeout pickups. My boyfriend was hangrier than me said he was sorry he picked this place, but of course we couldn't have known how the service was. Then I asked a waitress if she could check on the status of our food and she said "No, I can't do that, only your waiter can do that". Well geeze, thanks??? I guess our waiter saw us asking so he came over to us and told us he was very sorry and that our food would be coming soon. Unfortunately, soon was the equivalent of waiting another 10 minutes. When he brought our plates of food over, he apologized again and then my boyfriend and I proceeded to FINALLY eat. Just a warning, the portions are pretty big! I brought half of my plate home because I could not finish it all. I did not get a chance to nibble on some of my boyfriend's food since Mr.Hangry inhaled everything haha. For my plate, I liked that the potatoes were not too greasy, the omelette was filled with veggies, meat and cheese. The pancakes were fluffy and yummy. Overall, the two stars are for the waiter's genuine apology and another for the food in satisfying our hunger. Most likely I will not be back due to the poor service and lack of attention. read more

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The food is as close to the south as I'm gonna get and that's great especially for the prices, but I've ordered for pickup twice and there were missing or wrong items. The first was a wrong drink (so what I guess) and now the whole side is missing. I get mistakes happen but it's a consistent mistake that costs money. read more

I love Black Bear diner delicious food little privacy where you get a lot of food for your money the people are quickly and they want to take care of you I really miss going there because of financial problems I can't go there as much as I like to but I really miss it there and I'm looking forward to bed read more

First time visiting black bear diner. Very cute inside. Our server Michael was very friendly, very attentive, and very helpful. I had the California omelette that was super tasty. Lots of fresh grilled mushrooms and avocado. My husband had the two eggs with wonderful, red potatoes, and mix peppers and onions, a huge slice of tender, ham and toast. Their homemade biscuits are delicious too! We had a large orange juice. That was so delicious. The menu says it's made freshly squeezed with 10 oranges! Keep up the good work. read more

Black Bear Diner Napa - Two eggs over medium, ham and red potatoes - Diners Near Me - Napa, California

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Black bear restaurant is a good restaurant. I just got out of there and everything was fantastic. You get good quantity and good size. And the people are friendly enable. Help you and work with you until you are happy. So if you get hungry and you need something to eat. Go to blackbear you won't be sorry read more

Black Bear Diner Napa - Diners Near Me - Napa, California

The service was not good and that ruined the entire experience. We waited 25minutes to be asked what we would like to drink, not food yet and then waited another 40minutes for our food. The food tasted okay though each persons plate came out 10minutes apart so it ruined our experience of a family dinner. The ambiance is okay, during this encounter the restaurant was practically empty, not busy at all. Would not recommend if you would like good service. read more

Yum, yum, yum! To the server..and the food! Francisco (spelled like the city) was a pleasure to receive during this lunch hour. Would definitely recommend him to anyone making a stop at this establishment. My friend and I enjoyed the following dishes and were extremely satisfied. The plates were very filling and will probably keep our stomachs full for the rest of the week hahaha 5 stars! read more

Black Bear Diner Napa - Cinnamon Roll French Toast* (1460 cals.) - Diners Near Me - Napa, California

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The staff is friendly, but our waiter, Mike, was exceptionally personable. He mentioned that he's been working at the Napa location for 14 years. As I write this review, I hope his manager recognizes him as a valued employee. Aside from the great service, Corporate should take the time to clean the dust-ridden ceiling and curtains. The thought of dirt falling onto our meals is horrifying! It becomes a hygiene issue that the Health Department would be very concerned about. It would be tragic to see the restaurant closed for something that can be prevented. read more

I try to be pretty understanding when it comes to food, but this was just not good, sorry! I ordered the eggs benedict, which is my go-to for most American-style diners. The yolk was completely cooked through (see photos), like a hard boiled egg. I don't poach a lot of eggs but I'm reasonably sure I can poach a better egg with some hot water in a Ziploc bag. The hash browns were also barely cooked and not at all crispy. At some points I felt like I was eating raw shredded potato. Lastly, they put so much sweetener in the sweet tea that when they brought it to us, there was two distinct layers in the glass (see photos). The server we had was nice, but seemed in a rush. I don't expect much from a chain diner, but this was beyond disappointing. I don't think any of us were satisfied with our experience here :( read more

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I had such a great experience last Saturday I cant remember his name but the guy with colored hair and a nose ring was our server he was so attentive and had such a great personality made us feel like so comfortable to talk to him, Im forsure gonna ask for him next time I come .The service and food were amazing. read more

Good food large portions can get busy on the weekends. Service is usually good. Prices are fair. I usually get the chicken strips and a milkshake can't go wrong. There menu has a big selection for breakfast, lunch or dinner. read more

Black Bear Diner Napa - Oldies playing - Diners Near Me - Napa, California

If I were to base this on the first interaction with the hostess it would be a zero. Making fun of a customer's name is not good business practice. However, after speaking to the manager on duty and being served by Jasmine I raised it to three stars. Jasmine was very pleasant and attentive while maintaining all her tables, and it was packed today. The food was delicious and served promptly. read more

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Food is always tasty!. Tannea took great care of us! The Denver omelette was huge! Thank you!

After completely throwing in the towel this year for Thanksgiving, we decided we needed to pursue at least a shred of tradition and found ourselves in the packed waiting area of Black Bear Diner in Napa. I will say that if you're ever feeling guilty about not going all-out on the holidays, know that you're in extremely good company. I've never seen a diner more crowded than it was on Thanksgiving 2018. Despite a chaotic level of plate-spinning and order-taking, the staff at BB were incredibly pleasant and accommodating during our visit. We went with a couple of special holiday menu items - the prime rib and the turkey, and both were (honest to god) about as good as what I would have pulled off after an entire day of cooking. It was a special kind of luxury to be completely done with the holiday just by walking back out to the parking lot. Thanks to the staff of this humble chain diner for giving us a stress-free and memorable holiday. We'd absolutely return in the future for the usual burger or omelette - Black Bear will continue to be a go-to when we're looking for comfort food in Napa! read more

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Our family was visiting Napa and found this restaurant near our hotel. It was our first time trying Black Bear Diner and we were all so impressed with the quality and large portion sizes of our dinner entrees! We ordered take out online and all our food was ready to go and packed well when we arrived. Service was good and the restaurant had a very welcoming and friendly atmosphere. So sad we couldn't enjoy a sit down experience here due to Covid times. As for the food, my husband ordered the Tri-tip dinner entree, which came with steamed vegetables, a corn muffin, mashed potatoes and a side salad. He really enjoyed his meal and said he would definitely order this again. The tri-tip portion seemed even larger than 10oz! I ordered the pot roast and I also got all the sides as well. The portion was huge and the quality of the food was good. Not too salty or greasy. Our two kids enjoyed Mac n cheese, chicken tenders, fries and a side of fruit. The price was also very reasonable. We will definitely be coming back to this restaurant next time we are visiting the area. Thank you Black Bear Dinner for the wonderful takeout meals! Keep up the good work! read more